ATT DEFINITY Communications System Generic 3V4 Instructions Manual

ASAI and Value Query Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Value Querybbbbbbbb
The adjunct can use this capability to inquire about specific resources available
on the switch.
Information Flowbbbbbbbbbbbbbbb
The switch either:
Issues the information as part of the acknowledgement to the adjunct
Denies the request with the appropriate cause code
Sends one or more value query response messages with a response,
then issues an acknowledgement to terminate the association
Value Query...

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Station Feature
QueryWith the Station Feature query, the application passes an
extension number and the feature to the switch.  The
extension need not be domain-controlled, but must be
one supporting the particular feature.  The following
features may be queried:
Message Waiting Indication (MWI)
Send All Calls
Call Forwarding
All positive responses reflect the on/off status of the
feature as known to the switch.
1
Station...

ASAI and Value Query Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
In a non-EAS environment with BCMS/VuStats login IDs,
the address field of a logical agent contains the login ID
(in ASCII). This can be up to 9 ASCII characters, 0 to 9.
If either a BCMS/VuStats login ID or EAS logical agent is
used, then the domain type in this element should be
login_id.
For trunk groups, this is the TAC of the target group.
split/skill_ref[Optional] Indicates a specific split/skill (from 1 to 4) into...

ASAI and Value Query Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Agent Data Items, contd.:
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extension-incoming-calls split-number S
extension-outgoing-calls split-extension S
shift-acd-calls S, Asplit-objective S
shift-avg-acd-talk-time S, Asplit-oldest-call-waiting S
split-acceptable-svc-lvl Ssplit-%-in-service-level H, S
split-acd-calls H, Ssplit-total-acd-talk-time H, S
split-after-call-sessions Ssplit-total-after-call-time H,...

ASAI and Value Query Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Agent Data Items, contd.:
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split-agents-in-aux Stotal-acd-talk-time H
split-agents-in-other Stotal-after-call-time H
split-agents-on-acd-calls Stotal-aux-time H
split-agents-on-ext.-calls Stotal-available-time H
split-agents-staffed Stotal-hold-time H
split-avg-acd-talk-time H, Stotal-staffed-time H
total-acd-call-time H
Spit/Skill Data Items:...

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Trunk Group Data Items:
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avg-incoming-call-time Houtgoing-usage H
avg-outgoing-call-time H%-all-trunks-busy H
incoming-abandoned-calls H%-trunks-maint-busy H
incoming-calls Htrunk-group-name
incoming-usage Htrunk-group-#
number-of-trunks trunks-in-use
outgoing-calls Htrunks-maint-busy
outgoing-completed-calls H
intervalIndicates the collection interval for which requested...

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An ``idle state is returned if the ACD agent is not on any
active call (includes off-hook idle).
ACD Split QueryThe switch responds with the number of ACD agents
available to receive calls through that split, the number of
calls in queue, and the number of ACD agents logged in.
The number of calls in queue does not include
direct-agent calls.
Calls QueryThe switch responds with the call_id(s) for the calls
present at the...

ASAI and Value Query Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
party_id list provides a party identifier for the station on
each of the calls.  Note that there is a one-to-one
correspondence between the elements of this list and the
above two lists (call_id and call_state list).
Call Classifier
QueryThe switch responds with the number of ``idle and
``in-use TN744 ports.  The ``in-use number is a snapshot
of the TN744 port usage.
Extension
Information QueryThe switch responds with the...

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party_id is a list of identifiers for the endpoints on the
specific call (call_id).
extension_number is a list of extension numbers for
each party on the call.  A party on the call may be an on-
PBX connected extension, an alerting extension, or a split
hunt group extension (when the call is queued).  When a
call is queued on more than one split hunt group, only one
split hunt group extension is provided in the response...

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Status of Call Forwarding feature
A positive acknowledgement indicates the status of the
Call Forwarding feature expressed as ``on or ``off and
the forwarded-to number.
The Call Forwarding query is defined for the following:
All types of stations
Hunt Groups
TEGs
Station Status
QueryThe switch responds with an ``idle and/or ``busy state of
the station.  The ``busy state is returned if the station is
active with a call....