ATT DEFINITY Communications System Generic 3 Instructions Manual

Centralized Attendant Service (CAS)
Issue  3   March 1996
3-527
button is pressed while not lighted. The backup extension can be assigned a 
Backup button and associated status lamp to activate the feature and provide 
notification that b a cku p service is in effect.  The status lamp remains lighted as 
long as backup service is in effect. If the Backup button is pressed while the 
status lamp is lighted, calls are not b e sent to the backup extension unless all 
RLTs are maintenance busy or out of...

Feature Descriptions
3-528Issue  3   March 1996 
Calls extended to busy single-line voice terminals at the branch wait 
automatically. When  any  waiting  extended call is not answered within an 
administered interval, the branch switch attempts to return the call to the 
centralized attendant. The Call Waiting feature does not a pply to 
multiappearance terminal; if no a p pearances are available, busy tone is sent to 
the attendant, who tells the caller that the line is busy.
Calls from voice terminals...

Centralized Attendant Service (CAS)
Issue  3   March 1996
3-529
alerted until the caller is released. This allows the attendant to talk to the caller, 
then extend the call again, if the caller wishes, without redialing the number.
If the recall time-out occurs for an extended CAS call which has gone to 
Coverage and no one has answered, then the branch leaves the extended-to 
party ringing and drops coverage from the call.
When an analog station’s call goes to coverage, the analog station is d ropped...

Feature Descriptions
3-530Issue  3   March 1996 
nCall Forwarding
Calls to a CAS extension should not be forward e d.
nCall Park
If a CAS Attendant parks a call and the call returns to the CAS attendant 
after the Call Park expiration interval, the CAS attendant hears incoming 
trunk call notification.
nDXS  an d  DTGS  B ut ton s
DXS  an d  DTGS  b uttons at the main attendant console can be used with 
CAS operation. However, when a DXS button is used to make a CAS call, 
it takes a few seconds before...

Centralized Attendant Service (CAS)
Issue  3   March 1996
3-531
nNight Service — Trunk Answer From Any Station
In a multiswitch DCS environment with CAS, the result of transferring 
incoming trunk calls via the Night Service Extension or the Trunk Answer 
From Any Station feature varies depending on the home switch of the 
transferred-to station, the home switch of the connected trunk, and the 
type of night service function chosen (Night Service Extension, Trunk 
Answer From Any Station, or b oth)....

Feature Descriptions
3-532Issue  3   March 1996 
If an attendant at the main location transfers a call from a branch location 
to an extension at the main location, the timed reminder does not apply 
and the call does not return to the attendant if unanswered. If a b ranch call 
is unanswered, the branch timed reminder times out and the call is routed 
to a new RLT trunk and back to a CAS main attendant.
nTrunk-Name Button
The trunk-name b utton can be used when an outgoing call has been 
made over a...

Class of Restriction (COR)
Issue  3   March 1996
3-533
Class of Restriction (COR)
Feature Availability
This feature is available with all Generic 3 releases.
Description
Defines d ifferent classes of call origination and termination privileges. Systems 
may have only a single COR, one with no restrictions, or may have as many 
CORs as necessary to effect the desired restrictions.
A COR is assigned to each of the following:
nAttendant consoles (as a group)
nAuthorization Cod e
nACD split
nCode Calling...

Feature Descriptions
3-534Issue  3   March 1996 
nDirect Agent Calling 
nFacility Access Trunk Test 
nFully Restricted Service  (G3i-Global, G3rV1, and G3vsV1/G3sV2)
nRestriction Override (G3i-Global, G3rV1, and G3V2)
nRestricted Call List 
nUnrestricted Call List 
nMisc ellaneous restriction groups
nSelective denial of p u blic network calling through a CCSA or EPSCS 
network
nAn ARS or AAR FRL for control of call routin g
Features assignable as calling party restrictions are as follows:
nOrigination...

Class of Restriction (COR)
Issue  3   March 1996
3-535
nTAC-Toll Restriction — Prevents callers at specified voice terminals from 
making trunk access calls to certain toll areas as defined on the system’s 
administered Toll  Analysis form, unless the numb er is on an Unrestricte d 
Call List associated with the caller’s COR. This restriction applies to calls 
made using trunk access codes of CO or FX trunk groups. See the 
Restriction — Toll feature for more details.
nAll-Toll Restriction — This...

Feature Descriptions
3-536Issue  3   March 1996 
— Called party restriction=None
nA voice terminal in a storeroom should not be used for outside calling. 
Also, all incoming calls should be from internal callers.
— Calling party restriction=Outward
— Called party restriction=Inward
nA voice terminal in a certain department cannot be use d for outside 
calling. Incoming calls must be from the attendant (assuming that 
d e partment cannot be dialed directly from the outside).
— Calling party...