Apple ipad 1st generation User Manual
Here you can view all the pages of manual Apple ipad 1st generation User Manual. The Apple manuals for Tablet are available online for free. You can easily download all the documents as PDF.
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iPad Symptom Charts — Connectivity Issues 71 2010-12-09 Cannot Connect to Cellular Data Network on iPad Wi-Fi + 3G SymptomQuick Check • Able to connect to a Wi- Fi network, but unable to connect to a 3G, EDGE, or GPRS cellular data network on iPad Wi-Fi + 3G • “SIM not supported” error message 1. Restart iPad Wi-Fi + 3G: • Press and hold the Sleep/Wake button until a red slider appears. Slide your finger across the slider to turn off iPad. • Turn iPad on by pressing and holding the Sleep/Wake...
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iPad Symptom Charts — Connectivity Issues 72 2010-12-09 2. Remove micro-SIM card and check for debris, corrosion, or damage. Does the card or tray exhibit signs of debris, corrosion, exposure to liquid, or damage? Yes- If there is debris, remove it. Go to step 3. - If there is corrosion or signs of exposure to liquid, refer to Liquid Damage in General Troubleshooting. - If card is damaged, refer customer to his/her cellular carrier for replacement card. NoGo to step 3. 3. Reinstall original...
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iPad Symptom Charts — Display Issues 73 2010-12-09 Display Issues Select a symptom from the list: • Bad Video/Poor Image • Multi-Touch Screen Not Responding • Ambient Light Sensor Issue • Cracked Display • Display Rotation Not Working
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iPad Symptom Charts — Display Issues 74 2010-12-09 Bad Video/Poor Image Quick Check SymptomQuick Check • No video • Distorted video • Pixel anomalies • No backlight • Display won’t respond • Rainbow effect • Poor image • Bad contrast • Horizontal/Vertical lines • White screen 1. Verify iPad has the latest software updates • Use iTunes to install the latest version of the iOS software 2. Try rotating the iPad to confirm if it’s a media, display, pixel, or software issue. 3. For pixel anomalies, refer...
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iPad Symptom Charts — Display Issues 75 2010-12-09 Deep Dive CheckResultActionCode 1. Restore iPad with iTunes. ( This restores the iOS.) Note: This will delete all media and data. All settings will be reset as well. If possible, sync iPad with iTunes before restoring to back up your most recent data and settings YesConnect iPad to computer. In the left column under Devices, click on your iPad, then click on Restore in the Summary tab. Return iPad to customer. If no, go to step 2. NoGo to Step...
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iPad Symptom Charts — Display Issues 76 2010-12-09 Multi-Touch Screen Not Responding Quick Check SymptomQuick Check • Multi-Touch is slow to respond • Isolated areas not responding • Slider to turn on/off not responding • Erratic response to touch • Home button not waking iPad • Display turns on briefly, and a battery icon flashes 1. Clean iPad screen. 2. Rule out environmental causes by checking for gloves, styluses, and protective films or cases. 3. Restart: • Press and hold the Sleep/Wake...
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iPad Symptom Charts — Display Issues 77 2010-12-09 Deep Dive CheckResultActionCode Is issue caused by accidental damage? YesThe issue is not covered under warranty. Check for out-of-warranty repair option. F1B NoCovered if under warranty Check for out-of-warranty repair option. F2B
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iPad Symptom Charts — Display Issues 78 2010-12-09 Ambient Light Sensor Issue Quick Check SymptomQuick Check • The screen does not dim or brighten appropriately with change in lighting conditions 1. Verify iPad has the latest software updates • Use iTunes to install the latest version of the iOS software 2. Remove third party screen protector or case and check again. Verify nothing is blocking the sensor. 3. Verify that the Brightness setting (Settings > Brightness & Wallpaper) is set to...
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iPad Symptom Charts — Display Issues 79 2010-12-09 Deep Dive CheckResultActionCode 1. Restore iPad with iTunes. Note: This will delete all media and data. All settings will be reset as well. If possible, sync iPad with iTunes before restoring to back up your most recent data and settings YesConnect iPad to the computer. In the left column under Devices, click on your iPad, then click on Restore in the Summary tab. Return iPad to customer. If no, go to step 2. NoGo to Step 2 2. Is issue...
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iPad Symptom Charts — Display Issues 80 2010-12-09 Cracked Display Quick Check SymptomQuick Check • Cracked LCD • Cracked Cover Glass 1. Determine whether there is a safety issue, such a glass fragments. Do not perform procedures that can be a safety risk to you or the customer. 2. Go to Deep Dive. Deep Dive CheckResultActionCode Is issue caused by accidental damage? YesThe issue is not covered under warranty. Check for out-of-warranty repair option. NoCovered if under warranty Check for...