Amanda Work Group Installation Manual

							Chapter 17: Installing the Clients 177
5. Follow the directions given by the setup program to finish the installa-
tion process. 
Unless modified by the installer, the directory C:\AMACLNTS stores 
the clients. 
After the installation, an Amanda icon appears in Program Manager. 
The Amanda group displays all the clients installed on this workstation.
Installing from a Floppy Drive on Windows 95
To install either user or administrator clients:
1. If any previously installed Amanda Clients are running, close them.
2. Insert the appropriate [email protected]/DOS installation disk into 
the floppy drive.
3. Select the Start button and then select Run. 
4. At the Command Line, type 
A:SETUP then click OK. 
5. Follow the directions given by the setup program to finish the installa-
tion process. 
Unless modified by the installer, the directory C:\AMACLNTS contains 
the clients.
The Amanda group of clients appears in the Programs section of the 
Start menu. The Amanda group contains all the clients installed on this 
workstation. 
						

							178 Installing [email protected]/DOS
Adding Client Connections
Now that users have the [email protected]/DOS clients, you must add 
the appropriate number of Client Connections to the Amanda Voice Server. 
Only one client connection comes with Amanda Voice Server. If you add no 
client connections, only one client can access the voice server at a time. 
Adding client connections requires a Client Connection Bank (CCB) with at 
least as many connections as you wish to install at this site.
432
To Printer Port CCB
Modem
Voice Board
VGA CardCOM1
COM2 
						

							Chapter 17: Installing the Clients 179
To add client connections:
1. If Amanda is running, shut down the Amanda system and turn the 
computer off.
a. Press Alt+S (if Amanda is running as a standalone) or s (if 
Amanda is running as a voice server).
b. Type in the password. (The default is AMandA with only the 
first two and the last letter capitalized.)
c. Press Enter.
d. Press Y (to confirm the shutdown).
e. Press Y again (to reconfirm).
f. When you reach the DOS prompt 
C:\AMANDA>, turn the com-
puter off.
2. Next, attach the CCB to the parallel port on the back of Amanda Voice 
Server. 
The CCB contains a number of Client Connections, some (or all) of 
which can be transferred to this Voice Server.
3. Turn Amanda Voice Server on.
During the start up process, the system asks:
Do you want to run [email protected]/DOS? Press Y or N  
4. Press Y for Yes.
Amanda detects the CCB and asks for the number of connections to be 
added to this Voice Server. 
5. Enter the requested number and follow the prompts to turn off the com-
puter and remove the CCB.
6. After removing the CCB, turn Amanda Voice Server back on.
7. During the start up process, the system asks:
Do you want to run [email protected]/DOS? Press Y or N  
						

							180 Installing [email protected]/DOS
8. Press Y for Yes.
9. This brings Amanda Voice Server and the appropriate number of client 
connections online.
Reviewing Client Connections
Each time a user logs onto Amanda Messenger or Amanda Dialer, or the 
system administrator logs onto Amanda Administrator or Monitor, he 
acquires a client connection. When he logs off, the client connection is 
returned to the pool and is available for the next person who logs on. As 
more users are added to Amanda, some users may not be able to log on 
because all client connections are in use. 
To display the maximum number of clients Amanda is configured for:
1. Run Amanda Monitor.
2. On the File menu, click Copy….
The Copy dialog box appears. 
						

							Chapter 17: Installing the Clients 181
3. Type C:\AMANDA\INSTALL.CFG. 
4. Select the Voice Server option button to indicate the location of the file. 
5. Indicate the name and location of the file to be created. 
If the file is on your workstation (or network), you can click Browse… 
to locate the file.
6. Select the Local option button to indicate the location of the new file. 
7. Click Copy.
If the file already exists, the Confirm File Replace dialog box appears.
8. Do one of the following:
 To replace the existing file, click Yes.
 To preserve the existing file, click No and type a unique name for 
your file in the Copy dialog box.
9. When “File copy completed” appears at the bottom of the Copy dialog 
box, click Cancel.
10. View the file using a text editor.
The value for n_clients is the maximum number of clients the Amanda 
server currently accepts. Do not edit this value and recopy install.cfg to 
the voice server. Changing this value will corrupt the file. 
						

							182 Installing [email protected]/DOS 
						

							Chapter 18:
Configuration Reference
General Options
Configuration OptionDescription
abbreviate_datesControls how Amanda says the date for a message dated today or yesterday.
True or False. The default is True.
When True, Amanda says “today” or “yesterday” instead of the actual date, for ex-
ample, “November 27
th , 1996.”
When False, Amanda says only the actual date, such as “November 27
th , 1996.”
The default appears in install.cfg as:
set abbreviate_dates true
abbreviate_greetingAllows you to shorten the system greeting.
True or False. The default is False.
When True, Amanda says, “Please leave a message at the tone.” This is the short-
ened version of the system greeting.
When False, Amanda says, “Please leave a message for” followed by the name and 
extension recording. This is the usual default version of the system greeting.
The default appears in install.cfg as:
set abbreviate_greeting false
activation_keyA number you receive from your Amanda Company sales representative to activate 
your system. You must set this option if one or more of your voice boards were not 
purchased from The Amanda Company. 
If you change or add a board later, you need another activation key because the key 
is based on the serial numbers for all of the boards and the total number of ports.
The default is 0, which means there is no activation key.
The default appears in install.cfg as:
set activation_key 0 
						

							184 Installing [email protected]/DOS
active_holdWhen the extension is busy, the caller can hold for the called party—actively or in-
actively.
True or False. The default is True.
When True, Amanda is set up for active hold. The caller must continually indicate 
that he wants to remain on hold. Failure to continue to press * when prompted indi-
cates that the caller is no longer interested in holding. If he doesn’t enter another ex-
tension, he is asked for a message. Active hold is best for 800 numbers, support 
lines, or when Amanda is used as an Automatic Call Distribution (ACD) device. It 
prevents a caller from pressing * to go on hold and staying on hold indefinitely with-
out further interaction. The caller presses * to go on hold and must press * periodi-
cally to stay on hold.
When False, Amanda is set up for inactive hold. The caller indicates that he wants 
to be on hold only once. 
If the caller does nothing, Amanda retries the extension 
until it is no longer busy. The caller can also enter another extension or press * to 
leave a message. In this case, the user uses * to go on hold and * to leave a message.
See also auto_queue.
The default appears in install.cfg as:
set active_hold true
adpcm_hqSets the sampling rate for outgoing greetings. The higher the sampling rate, the bet-
ter the sound quality, but also the more disk space used. 
24, 32, or 64. The default (and recommended value) is 64.
N
OTE:
If you change this on an active system, all previously recorded outgoing 
greetings need to be re-recorded.
The default appears in install.cfg as:
set adpcm_hq 64
adpcm_nqSets the sampling rate for incoming messages. The higher the sampling rate, the bet-
ter the sound quality, but also the more disk space used. 
24, 32, or 64. The default (and recommended value) is 32.
N
OTE:
  If you change this on an active system, you should have users delete all 
their messages first.
The default appears in install.cfg as:
set adpcm_nq 32
General Options (Continued)
Configuration OptionDescription 
						

							Chapter 18: Configuration Reference 185
adpcm_pqSets the sampling rate for the system prompt file. This is set to the sampling rate at 
which the system prompt file was recorded.
24, 32, or 64. Correctly set by default.
N
OTE:
Do not change this unless you have installed the appropriate system prompt 
file.
The default appears in install.cfg as:
set adpcm_pq 
x
where x is the correct setting for your prompt files.
advertisingDisplays a text string at different locations on the Main screen after the screen saver 
starts up. (This option does not apply to Amanda voice server.)
Use any text string ranging from 0 to 79 characters. The recommended length is less 
than 30 characters so your message is easy to read and fits on the screen at most lo-
cations. Buy more AMandAs! is the default.
See also tmo_blank.
The default appears in install.cfg as:
set advertising Buy more Amandas!
ati_modeAllows Amanda to be used with a Brooktrout x000 board and an ATI board. An ATI 
board requires a version 7.x Brooktrout driver.
True or False. The default is false.
When True, Amanda makes the connections needed for the ATI board. 
When False, Amanda does not make the ATI connections.
The default appears in install.cfg as:
set ati_mode false
C
AUTION:
RTNI-xATI voice boards cannot detect rotary. If you use an RTNI-
xATI voice board, you must leave the rotary configuration option set to 
false.
General Options (Continued)
Configuration OptionDescription 
						

							186 Installing [email protected]/DOS
auto_queueDesigned for callers with rotary telephones so that they can be put “on hold” without 
having to press *.
True or False. The default is False.
If True and if active_hold is False, callers are automatically put “on hold” when they 
reach a busy extension. A custom busy message must explain what’s going on so 
that callers are aware that they are “on hold” and that they can dial other exten-
sions—if they prefer.
The default appears in install.cfg as:
set auto_queue false
auto_reportThe name of a previously saved report file in the RPT.DB subdirectory within the 
AMANDA directory which can be executed and printed once each day. When not 
set, no auto reporting is done. 
Use the name of a report file with the extension .RPT. The default is an empty string 
which means that no report file is executed.
To use this feature, verify the following:
 A printer with a parallel interface must be connected to Amanda
 The parameter lpt_port must be set to 1, indicating the port to 
which the printer is attached
 The printer must be online and have enough paper
See also auto_report_time and lpt_port.
The default appears in install.cfg as:
set auto_report 
auto_report_timeThe time of day at which the report is to be printed (when auto_report is not an emp-
ty string).
A time of day in 24-hour MMHH format. The default is 0745 (7:45 a.m.).
See also auto_report and lpt_port.
The default appears in install.cfg as:
set auto_report_time 0745
General Options (Continued)
Configuration OptionDescription