Xerox Workcentre 5020 B Manual

							Supported Paper Sizes and Types 
Xerox WorkCentre 5016/5020 User Guide 41
Supported Paper Types
The following table shows the paper types that are supported with each of the trays and 
Duplex Module.
O: Available
X: Not available
*: Paper weight is 70 - 90 g/m
2 for the Duplex Module
Storing and Handling Paper
Storing paper
• Store paper in dry conditions. Paper that has absorbed moisture can cause paper 
jams and image quality deterioration.
• Once you remove the packaging from paper, keep the unused paper wrapped. To 
reduce moisture, apply preventive measures such as by placing desiccant (moisture 
absorber) in the storage area.
• Paper should be stored on a flat surface to prevent creasing or warping.
Loading paper into the trays
• Align the edges of the paper stack neatly before loading it in the trays.
• Do not use paper that is folded, creased, curled, or heavily damaged.
• Do not load paper of mixed sizes together in the trays.
• Transparency paper and label paper often cause paper jams if any sheets of paper 
are stuck together. Fan the edges of these types of paper well before loading.
• When continuously printing onto transparencies, remove transparencies from the 
Output Tray every 20 sheets or so to prevent them from sticking to one another.
• When loading label paper in the tray, if any labels have already been peeled off or 
cut off, it may cause a paper jam.Paper TypeWeight 
(g/m
2)Tray 1 Tray 2Bypass 
TrayDuplex 
Module
Plain Paper 60 - 90 O O O O*
Recycled Paper O O O O
Transparency - X X O X
Labels - O O O X
Heavyweight 90 - 110 X X O X 
						

							Loading Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 42
Loading Paper in the Trays
This section describes how to load paper in the trays.
Paper loaded in the trays
After loading paper in the trays, you need to manually specify the size and orientation 
of paper on the machine. 
For information on how to set the size and orientation of paper that is loaded in the trays, refer to Specifying the 
Size and Orientation of Paper Loaded in the Trays (P.49).
Automatic Tray Switching
If the machine runs out of paper during a copy job, this feature also allows the machine 
to automatically select an alternative tray that is loaded with the same size and 
orientation of the paper.
To use this feature, enable Automatic Tray Switching (menu number: 6) of the system 
settings. If two trays are loaded with paper of the same size and orientation, the 
machine selects a tray based on the priority set under Tray Priority (menu number: 2) 
of the system settings.
For information on how to configure the system settings, refer to System Settings (P.123).
Note • Automatic Tray Switching does not include the Bypass Tray. 
Loading Paper in Tray 1
If the machine runs out of paper in Tray 1 during copying or printing, the Tray 1 indicator 
flashes on the Machine Diagram (mimic), and the error code appears in the Display. 
Copying or printing automatically resumes when sufficient amount of paper is loaded 
in Tray 1.
The following procedure describes how to load paper in Tray 1.
Note • Before loading paper in the tray, fan the edges. This separates any sheets of paper that are 
stuck together, and reduces the possibility of paper jams.
1.Pull out Tray 1 towards you.
Important • While the machine processes a 
job, do not pull out the tray in use.
2.Push down the metal plate to the 
bottom of the tray.
Important • Do not add a new stack of paper 
on top of the remaining paper in the 
tray. Remove the remaining paper 
in the tray, put it together with a 
new stack of paper, align the edges 
neatly, then load the stack of paper 
in the tray. This reduces the 
possibility of paper jams. 
						

							Loading Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 43
3.Load paper neatly and tightly against 
the left corner of the tray with the side 
to be printed facing up.
Important • Do not load paper above the 
maximum fill line. It may cause 
paper jams or may lead to machine 
malfunctions.
4.Adjust the three paper guides to just 
touch the edges of the paper, and align 
the arrow on the right paper guide with 
the appropriate paper size marking on 
the label.
Important • If you do not adjust the paper 
guides correctly, it may result in a 
paper jam.
Note • If loading a relatively thin stack of 
paper in the tray, when tightly 
adjusting the right paper guide up 
against the edge of the paper, the stack of paper can be warped. This will not result in a 
paper jam as long as the paper guide arrow is correctly aligned with the appropriate 
paper size marking on the label.
5.Push Tray 1 gently back into position.
Loading Paper in Tray 2
If the machine runs out of paper in Tray 2 during copying or printing, the Tray 2 indicator 
on the Machine Diagram (mimic) flashes, and the error code appears in the Display. 
Copying or printing automatically resumes when a sufficient amount of paper is loaded 
in Tray 2.
The following procedure describes how to load paper in Tray 2.
Important • Paper Tray 2 is an optional accessory that can be used as Tray 2.
• Before loading paper in the tray, fan the edges. This separates any sheets of paper that 
are stuck together, and reduces the possibility of paper jams.
1.Pull out Tray 2 towards you.
Important • While the machine processes a 
job, do not pull out the tray in use. 
						

							Loading Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 44
2.Load paper neatly and tightly against 
the left corner of the tray with the side 
to be printed facing up.
Important • Do not load paper above the 
maximum fill line. It may cause 
paper jams or may lead to machine 
malfunctions.
•Do not add a new stack of paper 
on top of the remaining paper in the 
tray. Remove the remaining paper 
in the tray, put it together with a 
new stack of paper, align the edges 
neatly, then load the stack of paper 
in the tray. This reduces the possibility of paper jams.
3.Adjust the three paper guides to just 
touch the edges of the paper, and align 
the arrow on the right paper guide with 
the appropriate paper size marking on 
the label.
Important • If you do not adjust the paper 
guides correctly, it may result in a 
paper jam.
Note • If loading a relatively thin stack of 
paper in the tray, when tightly 
adjusting the right paper guide up 
against the edge of the paper, the stack of paper can be warped. This will not result in a 
paper jam as long as the paper guide arrow is correctly aligned with the appropriate 
paper size marking on the label.
4.Push in Tray 2 gently back into position.
Loading Paper in the Bypass Tray
When printing on paper that cannot be loaded into Tray 1 or Tray 2, such as non-
standard size paper, use the Bypass Tray.
The following procedure describes how to load paper in the Bypass Tray.
Important • Do not load a new stack of paper until the remaining paper in the tray runs out completely. 
Alternatively, remove the remaining paper before loading a new stack of paper.
Note • Before loading paper in the tray, fan the edges. This separates any sheets of paper that are 
stuck together, and reduces the possibility of paper jams.
• When using non-standard size paper for a print job, you must register its paper size in the 
print driver in advance.
For information on how to specify a custom paper size in the print driver, refer to 
Specifying the Custom Paper Size (P.79).
1.Open the Bypass Tray. 
						

							Loading Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 45
2.Slide out the Extension Flap.
3.Load paper with the side to be copied 
or printed facing down.
Important • Do not load mixed types or mixed 
sizes of paper together in the 
Bypass Tray.
•Do not load paper above the 
maximum fill line. It may cause 
paper jams or may lead to machine 
malfunctions.
•Depending on the type of paper, 
paper may not be fed into the 
machine properly, or may cause image quality deterioration.
4.Adjust the paper guides to just touch 
the edges of the paper.
Important • If you do not adjust the paper 
guides correctly, it may result in a 
paper jam.
Note • If paper runs out in the Bypass 
Tray during a job, open and close 
the Left Side Cover once, and 
reload paper in the Bypass Tray. 
						

							Changing the Size and Orientation of Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 46
Changing the Size and Orientation of Paper in the Trays
This section describes how to replace paper in the trays with a different size and 
orientation of paper, and how to specify the size and orientation of paper.
Note • When using non-standard size paper for a print job, load the paper in the Bypass Tray. 
You must register the paper size in the print driver in advance.
For information on how to specify a custom paper size in the print driver, refer to 
Specifying the Custom Paper Size (P.79).
Changing the Size and Orientation of Paper in Tray 1
The following procedure describes how to change the size and orientation of paper in 
Tray 1. 
1.Pull out Tray 1 towards you.
Note • While the machine processes a 
job, do not pull out the tray in use.
2.Remove the remaining paper.
3.Push down the metal plate to the 
bottom of the tray.
4.Slide paper guides towards the front 
and back of the tray. 
						

							Changing the Size and Orientation of Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 47
5.Slide the paper guide to the right.
6.Load paper neatly and tightly against 
the left corner of the tray with the side 
to be printed facing up.
Important • Do not load mixed types or mixed 
sizes of paper together in Tray 1.
•Do not load paper above the 
maximum fill line. It may cause 
paper jams or machine 
malfunctions.
7.Adjust the paper guides to just touch 
the edges of the paper, and align the 
arrow on the right paper guide with the 
appropriate paper size marking on the 
label.
Important • If you do not adjust the paper 
guides correctly, it may result in a 
paper jam.
Note • If loading a relatively thin stack of 
paper in the tray, when tightly 
adjusting the right paper guide up 
against the edge of the paper, the stack of paper can be warped. This will not result in a 
paper jam as long as the paper guide arrow is correctly aligned with the appropriate 
paper size marking on the label.
8.Push Tray 1 gently back into position.
9.Specify the paper size and orientation on the Control Panel. 
For information on how to specify the paper size and paper orientation, refer to Specifying the Size and Orientation 
of Paper Loaded in the Trays (P.49). 
						

							Changing the Size and Orientation of Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 48
Changing the Size and Orientation of Paper in Tray 2
The following procedure describes how to change the size and orientation of paper in 
Tray 2.
1.Pull out Tray 2 towards you.
Note • While the machine processes a 
job, do not pull out the tray in use.
2.Remove the remaining paper.
3.Slide paper guides towards the front 
and back of the tray.
4.Slide the paper guide to the right.
5.Load a new stack of paper neatly and 
tightly against the left corner of the tray 
with the side to be printed facing up.
Important • Do not load mixed types or mixed 
sizes of paper together in Tray 2.
•Do not load paper above the 
maximum fill line. It may cause 
paper jams or machine 
malfunctions. 
						

							Changing the Size and Orientation of Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 49
6.Adjust the paper guides to just touch 
the edges of the paper, and align the 
arrow on the right paper guide with the 
appropriate paper size marking on the 
label.
Important • If you do not adjust the paper 
guides correctly, it may result in a 
paper jam.
Note • If loading a relatively thin stack of 
paper in the tray, when tightly 
adjusting the right paper guide up against the edge of the paper, the stack of paper can 
be warped. This will not result in a paper jam as long as the paper guide arrow is 
correctly aligned with the appropriate paper size marking on the label.
7.Push Tray 2 gently back into position.
8.Specify the paper size and orientation on the Control Panel. 
For information on how to specify the paper size and paper orientation, refer to Specifying the Size and Orientation 
of Paper Loaded in the Trays (P.49).
Specifying the Size and Orientation of Paper Loaded in the Trays
After loading paper in the trays, you must manually specify the size and orientation of 
the paper. 
The following procedure describes how to specify on the Control Panel the size and 
orientation of the paper.
1.Hold down the  button 
for four seconds.
The machine enters the Paper Setting 
Mode.
2.Press the  button 
repeatedly until the desired tray 
indicator lights up on the Machine 
Diagram (mimic).
Note • When pressing the  button, the size and 
orientation of paper of the selected 
tray appears in the Display.
3.Press the  button to 
scroll through the selections for size 
and orientation of the paper.
Note • When loading the custom size 
paper in the Bypass Tray for a print 
job (the custom size paper cannot 
be used for a copy job), you do not 
need to specify the size of paper on 
the Control Panel. Instead, you 
 
button
With 
Document FeederWithout 
Document Feeder
 button 
						

							Changing the Size and Orientation of Paper in the Trays 
Xerox WorkCentre 5016/5020 User Guide 50
need to register the size of the custom paper on the print driver. For more information, 
refer to Specifying the Custom Paper Size (P.79).
If you do not know in which orientation the paper is loaded in the trays
Note • Load the custom size paper in the Bypass Tray. Do not load the custom size paper in Tray 
1 or Tray 2.
• If paper is loaded as shown in the diagrams below, the orientation is LEF.
• If paper is loaded as shown in the diagrams below, the orientation is SEF.
• Changing sequence when the measuring unit is in inches
Note • When Tray 1 or Tray 2 is selected, [A5] and [55] do not appear in the Display.
SequenceWhat appears 
in the DisplaySize / 
OrientationSequenceWhat appears 
in the DisplaySize / 
Orientation
18.5 x 11” / 
LEF
8B5 / LEF
28.5 x 11” / 
SEF
9B5 / SEF
38.5 x 13.4” / 
SEF105.5 x 8.5” / 
SEF
4A3 / SEF11A5 / SEF
5A4 / LEF1211 x 17” / 
SEF
6A4 / SEF138.5 x 14” / 
SEF
7B4 / SEF148.5 x 13” / 
SEF