Xerox Phaser 3635MFP User Manual

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Application Checksum Verification
The User Interface Application Checksum Verification checks that the UI software 
is up-to-date and running correctly.
Select Start Test to begin the test.  A message will be displayed indicating that the 
test in progress.  A second message will then be displayed indicating whether or not 
the test was completed successfully.
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Customer Support and Supplies Numbers
Customer support and supplies numbers can be set to give users access to numbers 
and details vital to maintain the machine uptime.
Tools > Device Settings > General > Xerox Customer Support
This utility allows you to set the following numbers:
Customer Support Telephone Number
Supplies Telephone Number
Customer Asset Tag Number
Xerox Asset Tag Number.
Select the [-] hyphen button if needed as part of the number.
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Optional Services
Depending on your machine configuration, you may have access to the following 
services.  This utility allows you to enable or disable options at any time, where 
installed.  In most cases no reboot is necessary.
Tools > User Interface > Service Enablements
Network Scanning
For information on Network Scanning, refer to Network Scanning on page 94.
E-Mail
For information on E-mail, refer to E-mail on page 105.
Network Accounting
To enable this option, set the authentication mode in Access and Network 
Accounting to Network Accounting.
To disable this option, set the authentication mode in Access and Network 
Accounting to something other than Network Accounting. For more information, 
please refer to the System Administration CD.
Fo re i g n  D e v i c e  I n t e r fa c e
The Foreign Interface Device is a card that is fitted inside the machine to allow a 
third party device such as a coin operated device or a card reader to be attached 
to the machine. The coin operated device or card reader allows you to provide pay-
for-print services on your machine. 
Embedded Fax
For information on the Embedded Fax feature, refer to Fax on page 59.
Server Fax
For information on the Server Fax feature, refer to Fax on page 59.
USB Port
On some devices you can store scanned documents on a USB thumb drive and 
print documents from a USB thumb drive. In order to use these services, the USB 
Port must be enabled. 
For information on storing scanned documents to a USB thumb drive, refer to the 
Store File chapter.
For information on printing from a USB thumb drive, refer to the Print Files chapter.
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On Demand Image Overwrite
For information on the On Demand Image Overwrite feature, refer to On Demand 
Image Overwrite on page 191.
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12  Maintenance
Performing routine maintenance tasks enables your machine to continue running at 
optimum performance levels. Instructions are provided in this chapter for all the 
maintenance tasks required.
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Consumables
Consumables are items on the machine that need replenishing or replacing, such 
as paper, staples and customer replaceable units. To place an order for Xerox 
consumables, please contact your local Xerox Representative giving your company 
name, product number and the machine serial number. 
NOTE: For information about locating the serial number, please refer to Customer 
Support on page 5.
CAUTION: When replacing consumables, DO NOT remove the covers or guards 
that are fastened with screws. You cannot maintain or service any of the parts 
that are behind these covers and guards. DO NOT attempt any maintenance 
procedure that is NOT specifically described in the documentation supplied 
with your machine.
Customer Replaceable Units
The Print Cartridge and Staple Cartridge are Customer Replaceable Units (CRUs) 
on the machine.
The machine will display a message on the touch screen when it needs to be 
reordered. This message is a warning that the unit is nearing the end of its life. Only 
replace the unit when a message actually instructs you to do so.
To replace a CRU, follow the instructions on the User Interface or refer to the 
relevant sections below.
CAUTION: When replacing consumables, DO NOT remove the covers or guards 
that are fastened with screws. You cannot maintain or service any of the parts 
that are behind these covers and guards. DO NOT attempt any maintenance 
procedure unless specifically described in the documentation supplied with 
your machine. 
Print Cartridge
This procedure shows you how to remove a used Print Cartridge and replace it with 
a new Print Cartridge. 
New Print Cartridges have a capacity of approximately 20,000 images with an 
average area coverage of 5%. The machine will indicate the percentage of toner 
used and the number of days remaining. When the notification message is 
enabled, the machine will tell you when you will need to order a new cartridge and 
when to fit it. For information on setting the notification message, please refer to 
Print Cartridge Reorder Notification in the Setups chapter on page 186.
If the feature is enabled, a message will appear on the display screen advising you 
to replace the Print Cartridge. If you want to replace the Print Cartridge now, open 
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the front door. The instructions on the screen will tell you how to fit a new 
cartridge. 
If you do not want to replace the Print Cartridge now you can select the Abort 
button. The machine will continue to operate but will NOT make copies or prints.
1.Open the cover on the right side of the machine. This will reveal the latch 
used to open the front cover. Open the front cover.
2.Remove the Print Cartridge.
The instructions that are packed 
with the new Print Cartridge will tell 
you how to dispose of the used Print 
Cartridge.
WA RN ING : Only install the correct 
Xerox Print Cartridge in the machine.
3.Before unpacking the new Print 
Cartridge, shake well to distribute 
the toner.  Remove from packaging.
4.To fit the new Print Cartridge, make 
sure the toner is facing the correct way up.
5.Insert the Print Cartridge.
6.Close the front cover.
7.Press the Confirm button on the machine display.
L If after fitting a new 
Print Cartridge the front 
door will not close, check 
that the Print Cartridge is 
positioned and latched 
correctly.If you have replaced the Print Cartridge as a result of a “Replace the Print 
Cartridge” message on the machine display, the machine will assume that you 
have fitted a new cartridge and reset the toner usage counters and messages. If, 
however, you have fitted a new Print Cartridge without being instructed to do so 
by the machine display, the toner usage counters will need to be reset manually. 
Staple Cartridge
This procedure shows you how to remove a used Staple Cartridge and replace it 
with a new Staple Cartridge.
Front cover latch
Print Cartridge
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1.Open the Staple Cartridge cover at the front of the machine.
2.Pull on the blue handle to remove the 
empty Staple Cartridge.
3.Remove the used Staple Cartridge from 
the cartridge holder.
4.Dispose of the used Staple Cartridge.
5.Remove the new Staple Cartridge from its 
packaging.
6.Make sure that the staple strips on top of 
the stack are complete and flat. Remove any partial strips and any strips that 
are bent.
7.Insert the new Staple Cartridge into the cartridge holder, and push the Staple 
Cartridge in firmly until it clicks into position.
8.Close the Staple Cover door.
SMart Drum 
Cartridge lock
SMart Drum 
Cartridge lock
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Cleaning the Machine
WA RN ING : When cleaning your machine DO NOT use organic or strong 
chemical solvents or aerosol cleaners. DO NOT pour fluids directly onto any 
area. Use supplies and cleaning materials only as directed in this 
documentation. Keep all cleaning materials out of the reach of children.
WA RN ING : DO NOT use pressurised air-spray cleaning aids on or in this 
equipment. Some pressurised air-spray containers contain explosive mixtures 
and are not suitable for use in electrical applications. Use of such cleaners can 
result in a risk of explosion and fire.
CAUTION: DO NOT remove the covers or guards that are fastened with screws. 
You cannot maintain or service any of the parts that are behind these covers 
and guards. DO NOT attempt any maintenance procedure that is NOT 
specifically described in the documentation supplied with your machine.
Document Glass and Constant Velocity Transport (CVT) Glass
1.Use a soft, lint-free cloth, lightly 
dampened with water. Liquid 
should never be poured directly 
onto the glass.
2.Wipe clean the entire glass 
area. 
3.Wipe away any residue with a 
clean cloth or paper towel.
NOTE: Spots or marks on the glass 
will be reproduced on the prints when copying from the document glass. Spots on 
the Constant Velocity Transport Glass will show up as streaks on the prints when 
copying from the document feeder.
The Control Panel and Touch Screen
Regular cleaning keeps the touch screen and control panel free from dust and dirt. 
To remove finger prints and smudges, clean the touch screen and control panel as 
below: 
1.Use a soft, lint-free cloth, lightly dampened with water.
2.Wipe clean the entire area, including the touch screen.
3.Remove any residue with a clean cloth or paper towel.
Document 
glass
CVT glass
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Duplexing Automatic Document Feeder and Output Tray
Regular cleaning keeps the document feeder and output tray free from dust and 
dirt.
1.Use a soft, lint-free cloth, lightly dampened with water.
2.Wipe clean the document feeder and output tray, including the paper trays 
and outside areas of your machine.
3.Remove any residue with a clean cloth or paper towel.
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