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Xerox Phaser 3635MFP User Manual

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    Xerox Phaser 3635 User Guide185
    Software
    Software Reset
    This utility provides the facility to reset the machine software without switching off 
    and switching on the machine.
    Tools > Device Settings > Tests & Resets > Software Reset
    This facility allows you to reset the System Software. Select the Reset System 
    Software button. A pop-up window will appear warning you that jobs in the system 
    may be lost and asking you to confirm that you wish to continue. If you confirm 
    this message the machine will reboot the system software.
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    CRU Replacement Defaults
    Customer Replaceable Units (CRUs) are modules within the workings of the 
    machine that you can replace when needed.  The machine monitors the number 
    of copies made for service information purposes. This information helps maintain 
    the machine’s productivity and image quality.  
    When a module is nearing the end of its life, a message displays advising you to 
    order a new module.  
    When a module reaches the end of its life, a message displays advising you to 
    replace the module.
    To easily identify the Customer Replaceable Units the latches are colored orange.
    Print Cartridge Reorder Notification
    Toner usage depends on the type and the number of images printed. The machine 
    calculates how long the toner will last according to your usage of the machine and 
    displays the information on the Machine Status - Service Information screen. It 
    also uses this information to tell you when to order a new Print Cartridge and when 
    to install it. This facility allows you to control how the toner usage monitoring 
    system works.
    Select the Supplies tab and select the Print Cartridge Reorder Notification 
    button.
    With the Print Cartridge Status Enabled, the machine will analyze the toner usage 
    to predict the percentage of toner remaining and display the information on the 
    Machine Status - Service Information screen. When the percentage of toner 
    remaining equals the number set in the window on this screen, a message will be 
    displayed telling you to order a new Print Cartridge. You can set the percentage 
    level the message displays using the scroll buttons.
    When the Print Cartridge Reorder Notification threshold is reached a message will 
    be displayed. Once you have a new Print Cartridge you can turn the message off 
    by selecting the Cancel Current Re-order Message(s) button. The machine will 
    display a message when it is time to install the new Print Cartridge.
    When the Print Cartridge Status is Disabled, the machine will not predict the toner 
    usage and you will not receive a re-order reminder. The Machine Status - Service 
    Information screen will say that the toner monitoring function is disabled. When 
    the machine has run out of toner you will be told to replace the Print Cartridge.
    If you replace the Print Cartridge when instructed to do so by the message on the 
    display, the machine will assume that you have installed a new Print Cartridge and 
    reset the toner usage counters. However, if you choose to install a new Print 
    Cartridge before the message is displayed you will have to reset the toner usage 
    counters manually by selecting the Confirm New Print Cartridge Has Been 
    Installed button.
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    Counter Resets
    Other replaceable units within the machine also track the number of images made 
    as a measure of their life expectancy.  These include:
    • Fuser Counter
    • Bias Transfer Roller Counter
    • Feed Rollers Counter
    • Document Feeder Friction Pad Counter
    At the end of life, these units continue running without re-order notification 
    messages. On replacement, select the Supplies tab and use the Counter Reset 
    buttons to reset the counters to zero.
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    Accounting
    Accounting allows the System Administrator to track the use of the machine and 
    control access to the features. There are three accounting options:
    • Network Accounting
    • Xerox Standard Accounting
    • Foreign Device Interface
    Tools > Accounting > Accounting Enablement
    Network Accounting
    Network Accounting provides the System Administrator with the ability to track 
    the use of the device per job per account. Users must enter their User ID and 
    Account ID to access the machine and information about the jobs performed are 
    stored in a job log.
    Copy, Print, inbound and outbound Embedded Fax, outbound Server Fax, E-mail 
    and Network Scanning jobs are tracked (if these options are installed on the 
    device).
    The machine requires the Network Accounting Kit to be installed and network 
    access to a Xerox approved External Accounting System.
    NOTE: The Network Accounting feature is mutually exclusive from any other 
    accounting feature. If the Network Accounting feature is used, you cannot enable 
    XSA or use the Foreign Device Interface feature.
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    Xerox Standard Accounting (XSA)
    XSA tracks the numbers of Copy, Print, Networking Scanning, E-mail, Server Fax 
    and Embedded Fax jobs (when these features are installed on the machine), for 
    each user.  Usage limits can also be applied to users to restrict the total numbers 
    of copy, print, fax and scan jobs that a user can perform.  System Administrators 
    can print a report which contains all XSA data.
    XSA is set up via CentreWare Internet Services, the machine's embedded web 
    browser. System Administrators create accounts and specify limits before users are 
    authorized to access the machine.
    XSA is standard on the device and requires no additional software.
    When XSA is set up, users must enter their account IDs at the machine to use the 
    device and access the features. When they have finished their job, their XSA 
    allocation is reduced by the number of prints, copies or scans performed.
    Steps on how to access the machine using Xerox Standard Accounting
    At the Machine:
    1.Press the  button on the Control Panel.
    2.The Xerox Standard Accounting Login [User ID] screen will show. Enter your 
    XSA User ID. 
    3.To u c h  [Enter].
    4.The [Validation in Progress] screen will display. 
    5.If you are a member of more than one group, touch [Login to a General 
    Account] or [Login to a Group Account] and select the required account.
    6.To u c h [Enter].
    7.When the User is logged in, the [Services] screen will show. The User can now 
    select the feature that they want to use.
    8.To log out, or to log in to another group or General Account, touch 
    [Username] in the top right of the touch screen.
    9.Press the  button.
    The XSA feature is mutually exclusive from any other accounting feature. If XSA is 
    enabled at the device, you cannot enable Foreign Device Interface or Network 
    Accounting.
    For more information about this feature, consult the System Administrator Guide, 
    or contact your System Administrator.
    Fo re i g n  D ev i c e  I nte r fa c e
    The Xerox Foreign Device Interface (FDI) is an interface to third-party access 
    control devices, coin machines and card readers. These can be added to charge for 
    usage. Copy and print services can be set to charge at the foreign device.
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    Print Job Control enables charging for print jobs. Print jobs sent when it is enabled 
    will be held in the job queue and can be manually released when credits are 
    available at the foreign device. 
    The services available at the machine can be set using Inhibit Services. Choosing 
    Copy Only will require credits at the foreign device for copying but allow access to 
    other services. Inhibiting All Services will require credits to access any service that 
    requires paper. 
    This option is only available if a Foreign Interface Device Kit is installed on the 
    machine.
    NOTE: The Foreign Device Interface feature is mutually exclusive from any other 
    accounting feature. If the Foreign Device Interface feature is used, you cannot 
    enable XSA or Network Accounting.
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    Security Settings
    Tools > Security Settings
    Authentication
    Job Operation Rights
    Enable Job Operation Rights for All Users or System Administrator Only with this 
    feature. This sets permissions to allow general users or Systems Administrators to 
    delete jobs from the device print queue.
    Tools > Security Settings > Authentication > Job Operation Rights
    Image Overwrite Security
    Immediate Image Overwrite
    Immediate Image Overwrite is a security measure for customers who are 
    concerned about unauthorized access and duplication of classified or private 
    documents.
    The Immediate Image Overwrite feature erases all residual image data from the 
    machine immediately after each job has been processed without requiring the 
    machine to be taken offline.
    When the Network Controller is fitted, the feature overwrites the following jobs:
    •Print
    •Scanning 
    • Server Fax send (when an Embedded Fax card is also fitted and enabled)
    When the Embedded Fax card is fitted and enabled, the feature overwrites the 
    following jobs:
    • Embedded Fax receive
    • Embedded Fax send
    • Server Fax send (when a Network Controller is fitted)
    • Embedded Fax report
    Tools > Security Settings > Image Overwrite Security > Immediate Overwrite
    On Demand Image Overwrite
    On Demand Image Overwrite is a security measure for customers who are 
    concerned about unauthorized access and duplication of classified or private 
    documents.
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    The On Demand Image Overwrite feature provides an on-demand facility for a 
    System Administrator to erase all residual image data from the memory of the 
    machine. The standard overwrite process takes approximately 30 minutes. A full 
    overwrite process takes approximately 160 minutes.
    Press Start to begin the overwrite.
    All existing jobs will be deleted regardless of their status and all job submissions will 
    be prohibited for the duration of the overwrite.
    Tools > Security Settings > Image Overwrite Security > On Demand Overwrite
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    Machine Tests
    Should you need to report any faults to the machine, the Xerox Welcome Center 
    support may talk you through the following machine tests to verify the 
    performance of the machine and user interface (UI) screen.
    Image Quality Test Patterns
    Use the scroll buttons to select one of the 19 available test patterns.
    Select the Feature button to test either 1 sided or 2 sided printing from the 
    available trays. 
    Select the Start Test button to begin the test.
    Tools > Device Settings > Tests & Resets > Image Quality Test Patterns
    User Interface Tests
    User Interface Button Test
    The UI Button Test verifies that all of the buttons on the panel are functioning 
    properly. 
    1.Ensure that the selection audio tones are enabled - refer to Audio Tones in the 
    Setups chapter on page 184.
    2.Select Start Test to begin the test.  
    3.Press each button on the panel to the right of the touch screen.  A short audio 
    tone will be generated if the button is functioning properly.
    4.Select End Test to end the test.  The Test Pass/Fail screen displays.
    5.Select the Passed button if all the buttons on the User Interface are 
    functioning properly.  Select the Fa i l e d button if any of the buttons on the UI 
    are not functioning properly.
    Tools > Device Settings > Tests & Resets > User Interface Button Test
    To u c h  A r e a  Te s t
    The Touch Area Test verifies that all touch areas on the display are responding.
    1.Select Start Test to begin the test. Then touch the display.  If the display is 
    functioning properly, the selectable area will toggle between white and black 
    each time the area is touched.
    2.Press 1 on the keypad to indicate the test was successful.  Press 2 on the 
    keypad to indicate the test was not successful.
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    Audio Tone Test
    The Audio Tones Test verifies that the Audio Tone on the UI is functioning 
    properly.
    1.Select Start Test to begin the test. The Audio Tone will activate if it is 
    functioning properly.
    2.Select End Test to end the test.  The Test Pass/Fail screen displays.
    3.Select the Passed button if the audio tones have sounded correctly.  Select 
    the Fa i l e d button if any of the audio tones are not functioning properly.
    Display Pixel Test
    The Display Pixel Test verifies that each pixel on the display is functioning properly.
    1.Select Start Test to begin the test.  The display will turn white.  
    2.Press 2 on the keypad to toggle the display between white and black.  If the 
    display is not all the same color, then the test was not successful.
    3.Press 1 on the keypad to conclude the test.
    4.Select the Passed button if all the screen on the User Interface changed color 
    from black to white, otherwise, select the Fa i l e d button.
    LED Indicator Test
    The LED Indicator test verifies that all of the lights on the control panel are 
    functioning properly.
    1.Select Start Test to begin the test. Each light will light for a short period of 
    time if it is functioning properly.  The lights will continue to cycle until the test 
    is ended.
    2.Select End Test to end the test.  The Test Pass/Fail screen displays.
    3.Select the Passed button if all the LEDs on the control panel are functioning 
    properly.  Select the Fa i l e d button if any of the LEDs on the control panel are 
    not functioning properly.
    Video Memory Test
    The Video Memory Test verifies that the memory used by the video controller on 
    the User Interface is functioning properly.
    1.Select Start Test to begin the test.  A message will be displayed indicating 
    whether or not the test was completed successfully.
    Reset User Interface
    Rebooting / Restarting the User Interface will cause the Power On Self-Test cycle 
    to begin.  The User Interface will pause for several seconds before starting the 
    Reboot process.
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