Xerox Phaser 3635MFP User Manual
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11 Setups Xerox Phaser 3635 User Guide185 Software Software Reset This utility provides the facility to reset the machine software without switching off and switching on the machine. Tools > Device Settings > Tests & Resets > Software Reset This facility allows you to reset the System Software. Select the Reset System Software button. A pop-up window will appear warning you that jobs in the system may be lost and asking you to confirm that you wish to continue. If you confirm this message the machine will reboot the system software. Downloaded From ManualsPrinter.com Manuals
11 Setups 186Xerox Phaser 3635 User Guide CRU Replacement Defaults Customer Replaceable Units (CRUs) are modules within the workings of the machine that you can replace when needed. The machine monitors the number of copies made for service information purposes. This information helps maintain the machine’s productivity and image quality. When a module is nearing the end of its life, a message displays advising you to order a new module. When a module reaches the end of its life, a message displays advising you to replace the module. To easily identify the Customer Replaceable Units the latches are colored orange. Print Cartridge Reorder Notification Toner usage depends on the type and the number of images printed. The machine calculates how long the toner will last according to your usage of the machine and displays the information on the Machine Status - Service Information screen. It also uses this information to tell you when to order a new Print Cartridge and when to install it. This facility allows you to control how the toner usage monitoring system works. Select the Supplies tab and select the Print Cartridge Reorder Notification button. With the Print Cartridge Status Enabled, the machine will analyze the toner usage to predict the percentage of toner remaining and display the information on the Machine Status - Service Information screen. When the percentage of toner remaining equals the number set in the window on this screen, a message will be displayed telling you to order a new Print Cartridge. You can set the percentage level the message displays using the scroll buttons. When the Print Cartridge Reorder Notification threshold is reached a message will be displayed. Once you have a new Print Cartridge you can turn the message off by selecting the Cancel Current Re-order Message(s) button. The machine will display a message when it is time to install the new Print Cartridge. When the Print Cartridge Status is Disabled, the machine will not predict the toner usage and you will not receive a re-order reminder. The Machine Status - Service Information screen will say that the toner monitoring function is disabled. When the machine has run out of toner you will be told to replace the Print Cartridge. If you replace the Print Cartridge when instructed to do so by the message on the display, the machine will assume that you have installed a new Print Cartridge and reset the toner usage counters. However, if you choose to install a new Print Cartridge before the message is displayed you will have to reset the toner usage counters manually by selecting the Confirm New Print Cartridge Has Been Installed button. Downloaded From ManualsPrinter.com Manuals
11 Setups Xerox Phaser 3635 User Guide187 Counter Resets Other replaceable units within the machine also track the number of images made as a measure of their life expectancy. These include: • Fuser Counter • Bias Transfer Roller Counter • Feed Rollers Counter • Document Feeder Friction Pad Counter At the end of life, these units continue running without re-order notification messages. On replacement, select the Supplies tab and use the Counter Reset buttons to reset the counters to zero. Downloaded From ManualsPrinter.com Manuals
11 Setups 188Xerox Phaser 3635 User Guide Accounting Accounting allows the System Administrator to track the use of the machine and control access to the features. There are three accounting options: • Network Accounting • Xerox Standard Accounting • Foreign Device Interface Tools > Accounting > Accounting Enablement Network Accounting Network Accounting provides the System Administrator with the ability to track the use of the device per job per account. Users must enter their User ID and Account ID to access the machine and information about the jobs performed are stored in a job log. Copy, Print, inbound and outbound Embedded Fax, outbound Server Fax, E-mail and Network Scanning jobs are tracked (if these options are installed on the device). The machine requires the Network Accounting Kit to be installed and network access to a Xerox approved External Accounting System. NOTE: The Network Accounting feature is mutually exclusive from any other accounting feature. If the Network Accounting feature is used, you cannot enable XSA or use the Foreign Device Interface feature. Downloaded From ManualsPrinter.com Manuals
11 Setups Xerox Phaser 3635 User Guide189 Xerox Standard Accounting (XSA) XSA tracks the numbers of Copy, Print, Networking Scanning, E-mail, Server Fax and Embedded Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform. System Administrators can print a report which contains all XSA data. XSA is set up via CentreWare Internet Services, the machine's embedded web browser. System Administrators create accounts and specify limits before users are authorized to access the machine. XSA is standard on the device and requires no additional software. When XSA is set up, users must enter their account IDs at the machine to use the device and access the features. When they have finished their job, their XSA allocation is reduced by the number of prints, copies or scans performed. Steps on how to access the machine using Xerox Standard Accounting At the Machine: 1.Press the button on the Control Panel. 2.The Xerox Standard Accounting Login [User ID] screen will show. Enter your XSA User ID. 3.To u c h [Enter]. 4.The [Validation in Progress] screen will display. 5.If you are a member of more than one group, touch [Login to a General Account] or [Login to a Group Account] and select the required account. 6.To u c h [Enter]. 7.When the User is logged in, the [Services] screen will show. The User can now select the feature that they want to use. 8.To log out, or to log in to another group or General Account, touch [Username] in the top right of the touch screen. 9.Press the button. The XSA feature is mutually exclusive from any other accounting feature. If XSA is enabled at the device, you cannot enable Foreign Device Interface or Network Accounting. For more information about this feature, consult the System Administrator Guide, or contact your System Administrator. Fo re i g n D ev i c e I nte r fa c e The Xerox Foreign Device Interface (FDI) is an interface to third-party access control devices, coin machines and card readers. These can be added to charge for usage. Copy and print services can be set to charge at the foreign device. Downloaded From ManualsPrinter.com Manuals
11 Setups 190Xerox Phaser 3635 User Guide Print Job Control enables charging for print jobs. Print jobs sent when it is enabled will be held in the job queue and can be manually released when credits are available at the foreign device. The services available at the machine can be set using Inhibit Services. Choosing Copy Only will require credits at the foreign device for copying but allow access to other services. Inhibiting All Services will require credits to access any service that requires paper. This option is only available if a Foreign Interface Device Kit is installed on the machine. NOTE: The Foreign Device Interface feature is mutually exclusive from any other accounting feature. If the Foreign Device Interface feature is used, you cannot enable XSA or Network Accounting. Downloaded From ManualsPrinter.com Manuals
11 Setups Xerox Phaser 3635 User Guide191 Security Settings Tools > Security Settings Authentication Job Operation Rights Enable Job Operation Rights for All Users or System Administrator Only with this feature. This sets permissions to allow general users or Systems Administrators to delete jobs from the device print queue. Tools > Security Settings > Authentication > Job Operation Rights Image Overwrite Security Immediate Image Overwrite Immediate Image Overwrite is a security measure for customers who are concerned about unauthorized access and duplication of classified or private documents. The Immediate Image Overwrite feature erases all residual image data from the machine immediately after each job has been processed without requiring the machine to be taken offline. When the Network Controller is fitted, the feature overwrites the following jobs: •Print •Scanning • Server Fax send (when an Embedded Fax card is also fitted and enabled) When the Embedded Fax card is fitted and enabled, the feature overwrites the following jobs: • Embedded Fax receive • Embedded Fax send • Server Fax send (when a Network Controller is fitted) • Embedded Fax report Tools > Security Settings > Image Overwrite Security > Immediate Overwrite On Demand Image Overwrite On Demand Image Overwrite is a security measure for customers who are concerned about unauthorized access and duplication of classified or private documents. Downloaded From ManualsPrinter.com Manuals
11 Setups 192Xerox Phaser 3635 User Guide The On Demand Image Overwrite feature provides an on-demand facility for a System Administrator to erase all residual image data from the memory of the machine. The standard overwrite process takes approximately 30 minutes. A full overwrite process takes approximately 160 minutes. Press Start to begin the overwrite. All existing jobs will be deleted regardless of their status and all job submissions will be prohibited for the duration of the overwrite. Tools > Security Settings > Image Overwrite Security > On Demand Overwrite Downloaded From ManualsPrinter.com Manuals
11 Setups Xerox Phaser 3635 User Guide193 Machine Tests Should you need to report any faults to the machine, the Xerox Welcome Center support may talk you through the following machine tests to verify the performance of the machine and user interface (UI) screen. Image Quality Test Patterns Use the scroll buttons to select one of the 19 available test patterns. Select the Feature button to test either 1 sided or 2 sided printing from the available trays. Select the Start Test button to begin the test. Tools > Device Settings > Tests & Resets > Image Quality Test Patterns User Interface Tests User Interface Button Test The UI Button Test verifies that all of the buttons on the panel are functioning properly. 1.Ensure that the selection audio tones are enabled - refer to Audio Tones in the Setups chapter on page 184. 2.Select Start Test to begin the test. 3.Press each button on the panel to the right of the touch screen. A short audio tone will be generated if the button is functioning properly. 4.Select End Test to end the test. The Test Pass/Fail screen displays. 5.Select the Passed button if all the buttons on the User Interface are functioning properly. Select the Fa i l e d button if any of the buttons on the UI are not functioning properly. Tools > Device Settings > Tests & Resets > User Interface Button Test To u c h A r e a Te s t The Touch Area Test verifies that all touch areas on the display are responding. 1.Select Start Test to begin the test. Then touch the display. If the display is functioning properly, the selectable area will toggle between white and black each time the area is touched. 2.Press 1 on the keypad to indicate the test was successful. Press 2 on the keypad to indicate the test was not successful. Downloaded From ManualsPrinter.com Manuals
11 Setups 194Xerox Phaser 3635 User Guide Audio Tone Test The Audio Tones Test verifies that the Audio Tone on the UI is functioning properly. 1.Select Start Test to begin the test. The Audio Tone will activate if it is functioning properly. 2.Select End Test to end the test. The Test Pass/Fail screen displays. 3.Select the Passed button if the audio tones have sounded correctly. Select the Fa i l e d button if any of the audio tones are not functioning properly. Display Pixel Test The Display Pixel Test verifies that each pixel on the display is functioning properly. 1.Select Start Test to begin the test. The display will turn white. 2.Press 2 on the keypad to toggle the display between white and black. If the display is not all the same color, then the test was not successful. 3.Press 1 on the keypad to conclude the test. 4.Select the Passed button if all the screen on the User Interface changed color from black to white, otherwise, select the Fa i l e d button. LED Indicator Test The LED Indicator test verifies that all of the lights on the control panel are functioning properly. 1.Select Start Test to begin the test. Each light will light for a short period of time if it is functioning properly. The lights will continue to cycle until the test is ended. 2.Select End Test to end the test. The Test Pass/Fail screen displays. 3.Select the Passed button if all the LEDs on the control panel are functioning properly. Select the Fa i l e d button if any of the LEDs on the control panel are not functioning properly. Video Memory Test The Video Memory Test verifies that the memory used by the video controller on the User Interface is functioning properly. 1.Select Start Test to begin the test. A message will be displayed indicating whether or not the test was completed successfully. Reset User Interface Rebooting / Restarting the User Interface will cause the Power On Self-Test cycle to begin. The User Interface will pause for several seconds before starting the Reboot process. Downloaded From ManualsPrinter.com Manuals