Xerox Phaser 3200MFP User Manual

10 Troubleshooting 
Xerox Phaser 3200MFP10-3
Exit Misfeed
1.Remove any remaining page(s) 
from the ADF.
2.Open the ADF cover.
3.Remove the misfed documents 
from the document output tray
4.Close the ADF cover. Then load 
the removed page(s), if any, back 
into the ADF.
NOTE: Document Jam warning does 
not clear until paper is reloaded.
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10 Troubleshooting 
10-4Xerox Phaser 3200MFP
Clearing Paper Jams
When a paper jam occurs, “Paper Jam” appears on the display. Refer to the 
table below to locate and clear the paper jam.
To avoid tearing the paper, pull out the jammed paper gently and slowly. 
Follow the instructions in the following sections to clear the jam. 
In the Tray
1.Remove the jammed paper in 
the tray by gently pulling it 
straight out.
If there is any resistance and the 
paper does not move when you 
pull, or if you cannot see...

10 Troubleshooting 
Xerox Phaser 3200MFP10-5
In the Manual Tray
1.Remove the jammed paper in the 
tray by gently pulling it straight 
out.
If there is any resistance and the 
paper does not move when you 
pull, or if you cannot see the paper 
in this area, check the fuser area 
around the print cartridge. See In 
the Fuser Area or Around the Print 
Cartridge – page 10-5. 
2.Open and close the front door to 
resume printing.
In the Fuser Area or Around the Print Cartridge
WARNING: The fuser area is hot....

10 Troubleshooting 
10-6Xerox Phaser 3200MFP
4.Remove the jammed paper by 
gently pulling it straight out.
5.If necessary, push the manual 
tray back into the machine.
6.Reinstall the print cartridge and 
close the front door. Printing 
automatically resumes.
In the Paper Exit Area. 
1.Open and close the front door. 
The jammed paper automatically 
exits the machine.
If the paper does not exit, 
continue to step 2.
2.Gently pull the paper out of the 
output tray
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10 Troubleshooting 
Xerox Phaser 3200MFP10-7
3.If there is any resistance and the 
paper does not move when you 
pull, or if you cannot see the 
paper in the output tray, open the 
rear cover by pulling the tab on it.
4.Remove the jammed paper by 
gently pulling it straight out.
WARNING: It is hot inside the 
machine. Take care when 
removing paper.
5.Close the rear cover.
6.Open and close the front door to 
resume printing
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10 Troubleshooting 
10-8Xerox Phaser 3200MFP
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When 
a paper jam occurs, follow the steps outlined in Clearing Paper Jams on 
page 10-4. 
• Follow the procedures in Loading Paper on page 2-6. Ensure that the 
adjustable guides are positioned correctly.
• Do not overload the tray. 
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten the paper before loading. 
• Do...

10 Troubleshooting 
Xerox Phaser 3200MFP10-9
Clearing LCD Error Messages
DisplayMeaningSuggested Solutions
Cancel?
1:Yes  2:NoYour machine’s memory 
has become full while 
trying to store a 
document into memory.To cancel the fax job, press the 
1 button to accept “Yes”. 
If you want to send the pages 
that have been successfully 
stored, press the 
2 button to 
accept “No”. You should send 
the remaining pages later, when 
memory is available.
Comm. Error The machine has a 
communication 
problem.Ask...

10 Troubleshooting 
10-10Xerox Phaser 3200MFP
Incompatible The remote machine 
did not have the 
requested feature, such 
as a delayed 
transmission.
This message also 
occurs if the remote 
machine does not have 
enough memory space 
to complete the 
operation you are 
attempting.Reconfirm the remote 
machine’s features.
Line Busy The receiving party did 
not answer or the line is 
already engaged.Try again after a few minutes.
Line Error Your machine cannot 
connect with the remote 
machine or has lost...

10 Troubleshooting 
Xerox Phaser 3200MFP10-11
Not Assigned The speed dial location 
you tried to use has no 
number assigned to it.
The ID you entered is 
not assigned.Dial the number manually using 
the number keypad or assign 
the number. For storing a 
number, see 
Automatic 
Dialing on page 8-13
.
Enter the correct ID. .
No Paper
Add PaperThe paper in the tray 
has run out.Load paper in the tray. See 
Loading Paper on page 2-6.
Operation 
Not AssignedYou are doing the Add/
Cancel operation, but...

10 Troubleshooting 
10-12Xerox Phaser 3200MFP
Stop Pressed The Stop/Clear button 
has been pressed 
during a copy or fax 
operation.Try again.
Toner Empty The print cartridge has 
run out. Replace the print cartridge with 
a new one. See 
Replacing the 
Print Cartridge on page 9-7
.
Note: A used cartridge will not 
reset this message.
Toner Low The toner is almost 
empty.Take out the print cartridge and 
gently shake it. By doing this, 
you can temporarily re-establish 
printing operations. See...