Xerox Phaser 3200MFP User Manual

10 Troubleshooting 
Xerox Phaser 3200MFP10-23
Scanning Problems
Network Scan Problems (Phaser 3200MFP/N Only)
ConditionSuggested solutions
The scanner does not 
work.Make sure that you place the document to be scanned 
face down on the document glass, or face up in the 
Automatic Document Feeder.
There may not be enough available memory to hold the 
document you want to scan. Try the Prescan function to 
see if that works. Try lowering the scan resolution rate.
Check that the USB or parallel cable is...

10 Troubleshooting 
10-24Xerox Phaser 3200MFP
Fax Problems
ConditionSuggested solutions
The machine is not 
working, there is no 
display and the buttons 
are not working.Turn the power off and unplug the power cord.  Plug the 
power cord in and turn the power on. 
Ensure that there is power to the electrical outlet.
No dial tone sounds. Check that the phone line is connected properly.
Check that the phone socket in the wall is working by 
plugging in another phone.
The numbers stored in 
memory do not...

10 Troubleshooting 
Xerox Phaser 3200MFP10-25
Common Windows Problems
NOTE: Refer to Microsoft Windows 98/Me/2000/XP(32/64bit)/2003(32/
64bit)/Vista User’s Guide that came with your PC for further information on 
Windows error messages.
Blank areas appear at 
the bottom of each 
page or on other 
pages, with a small 
strip of text at the top.You may have chosen the wrong paper settings in the 
user option setting. For details about paper settings, see 
Selecting Print Materials on page 4-2....

10 Troubleshooting 
10-26Xerox Phaser 3200MFP
Common PostScript Problems (Phaser 3200MFP/N Only)
The following situations are PS language specific and may occur when several 
printer languages are being used.
NOTE: To receive a printed or screen-displayed message when PostScript 
errors occur, open the Print Options window and click the desired selection 
next to the PostScript errors section
ConditionSuggested solutions
PostScript file cannot 
be printed.The PostScript driver may 
not be installed...

10 Troubleshooting 
Xerox Phaser 3200MFP10-27
Common Linux Problems
ProblemPossible Cause and Solution
The machine 
does not print.• Check if the printer driver is installed in your system. Open 
Unified Driver configurator and switch to the Printers tab in 
Printers configuration window to look at the list of available 
printers. Make sure that your machine is displayed on the 
list. If not, please, invoke Add new printer wizard to set up 
your device.
• Check if the printer has started. Open Printers...

10 Troubleshooting 
10-28Xerox Phaser 3200MFP
The machine 
does not 
appear on the 
scanners list.• Check if your machine is attached to your computer. Make 
sure that it is connected properly via the USB port and is 
turned on.
• Check if the scanner driver for your machine is installed in 
your system. Open Unified Driver configurator, switch to 
Scanners configuration, then press Drivers. Make sure that 
driver with a name corresponding to your machines name is 
listed in the window. Check if the port...

10 Troubleshooting 
Xerox Phaser 3200MFP10-29
The machine 
does not scan.• Check if a document is loaded into the machine.
• Check if your machine is connected to the computer. Make 
sure if it is connected properly if an I/O error is reported 
while scanning.
• Check if the port is not busy. Since functional components of 
MFP (printer and scanner) share the same I/O interface 
(port), the situation of simultaneous access of different 
“consumer” application to the same port is possible. To 
avoid...

10 Troubleshooting 
10-30Xerox Phaser 3200MFP
Common Macintosh Problems (Phaser 3200MFP/N Only)
Problems in Printer Setup Utility
ProblemPossible Cause and Solution
The printer does not 
print PDF file correctly. 
Some parts of graphics, 
text or illustrations are 
missing.Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn 
on Print as Image from the Acrobat printing options.
Note: It will take longer to print when you print a PDF...

11 Specifications 
Xerox Phaser 3200MFP11-1
11Specifications
This chapter includes:
• General Specifications – page 11-2
• Scanner and Copier Specifications – page 11-3
• Printer Specifications – page 11-4
• Facsimile Specifications – page 11-5
• Paper Specifications – page 11-6
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11 Specifications 
11-2Xerox Phaser 3200MFP
General Specifications
ItemDescription
Model Phaser 3200MFP/B, Phaser 3200MFP/N
Automatic document 
feederUp to 30 sheets (20 lb, 75 g/m
2)
ADF document size  Width: 5.6 to 8.5 inches (142 to 216 mm)
Length: 5.8 to 14 inches (148 to 356 mm)
Paper input capacity Paper Tray: 250 multi-pages for plain paper (20 lb, 75 g/m
2) 
Manual Tray: 1 sheet of paper(16 to 40 lb, 60 to 165 g/m2)
Paper output capacity 100 sheets
Paper type Plain paper, Transparencies, Labels,...