Xerox DocuPrint 255DN User Manual

							Control Panel Messages
Chapter 5: Troubleshooting
v5-3
E8-OUTPUT JAM
OPEN PRINTERPaper jam in the output roller area.  Open printer, open the Fuser cover, release 
the Fuser lever to clear.
E9-PLEASE CLOSE
PRINTERA printer cover is open. Close cover to resume printing.
EA-COLOR DEV.
MISINSTALLEDColor developer cartridge is not properly installed.
EB-BLACK DEV.
MISINSTALLEDBlack developer cartridge is not properly installed.
EC-PRINT DRUM
MISINSTALLEDPrint drum is not properly installed.
ED-TRAY 2
MISINSTALLEDTray 2 is not properly installed.
ENTER PASSWORD
job filename
Enter 4-digit password to release Secure Job or Proof Job.
ENTER TO PRINT
ITEM TO SCROLL
F1-DISK READ
ERROR
Media Server error. Remove floppy and reinsert.
F2-DISK I/O
ERRORMedia Server error. Remove floppy and reinsert.
F3-DISK READ
FAILUREMedia Server error. Remove floppy and reinsert.
FEED #10ENVELOPE
IN MANUAL BYPASSLoad Comm. 10 envelope in manual bypass.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Messages
5-4
vDocuPrint NC60 System Administrator Guide
FEED 8.5x13
IN MANUAL BYPASSLoad 81/2 x 13 in. paper in manual bypass.
FEED 8x10 PAPER
IN MANUAL BYPASSLoad 8 x 10 in. paper in manual bypass.
FEED A4 PAPER
IN MANUAL BYPASSLoad A4 (210 x 297 mm) paper in manual bypass.
FEED A5 PAPER
IN MANUAL BYPASSLoad A5 (148 x 210 mm) paper in manual bypass.
FEED B5 PAPER
IN MANUAL BYPASSLoad B5 (176 x 250 mm) paper in manual bypass.
FEED C5 ENVELOPE
IN MANUAL BYPASSLoad C5 envelope in manual bypass.
FEED DL ENVELOPE
IN MANUAL BYPASSLoad DL envelope in manual bypass.
FEED EXECUTIVE
IN MANUAL BYPASSLoad Executive (71/4 x 101/2 in.) paper in manual bypass.
FEED INVOICE
IN MANUAL BYPASSLoad Invoice (51/4 x 81/2 in.) paper in manual bypass.
FEED LEGAL
IN MANUAL BYPASSLoad Legal (81/2 x 14 in.) paper in manual bypass.
FEED LETTER
IN MANUAL BYPASSLoad Letter (81/2 x 11 in.) paper in manual bypass.
FEED MONARCH ENV
IN MANUAL BYPASSLoad Monarch envelope in manual bypass.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Messages
Chapter 5: Troubleshooting
v5-5
FEED SP. FOLIO
IN MANUAL BYPASSLoad Sp. Folio (216 x 315 mm) paper in manual bypass.
FLUSHING
job filename
Printer is removing current job from memory. No action required.
H1-HARD DISK
ERRORH1 - Hard disk error. Power printer off/on; check hard disk connections; 
reformat disk.
H2-HARD DISK
CONTROLLER ERRORH2 - Hard disk controller error. Power printer off/on; check hard disk 
connections.
H3-HARD DISK
IS FULLH3 - Hard disk is full. Print or delete any Secure Jobs or Proof Jobs.
H4-PLEASE FORMAT
HARD DISKH4 - Please format the hard disk.
INITIALIZINGNo action required.
J1-ADD YELLOW
TONERAdd yellow toner.
J2-ADD MAGENTA
TONERAdd magenta toner.
J3-ADD CYAN
TONERAdd cyan toner.
J4-ADD BLACK
TONERJ4 - Add black toner.
J5-REPLACE COLOR
DEV. CARTRIDGEJ5 - Replace the color developer cartridge.
J6-REPLACE BLACK
DEV. CARTRIDGEJ6 - Replace the black developer cartridge.
J7-REPLACE
TONER COLLECTORReplace the full toner collector.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Messages
5-6
vDocuPrint NC60 System Administrator Guide
J8-REPLACE
PRINT DRUMJ8 - Replace the print drum.
J9-REPLACE
FUSER MODULEJ9 - Replace the fuser module.
JA-REPLACE
FUSER OIL/PADReplace the fuser oil and pad.
JOB HELD
job filename
A print job is being held. Press Enter to resume printing.
LOAD 8.5x13
IN TRAY 1Load 81/2 x 13 in. paper in tray 1.
LOAD 8.5x13
IN TRAY 2Load 81/2 x 13 in. paper in tray 2.
LOAD 8x10 PAPER
IN TRAY 1Load 8 x 10 in. paper in tray 1.
LOAD 8x10 PAPER
IN TRAY 2Load 8 x 10 in. paper in tray 2.
LOAD A4 PAPER
IN TRAY 1Load A4 (210 x 297 mm) paper in tray 1.
LOAD A4 PAPER
IN TRAY 2Load A4 (210 x 297 mm) paper in tray 2.
LOAD A5 PAPER
IN TRAY 1Load A5 (148 x 210 mm) paper in tray 1.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Messages
Chapter 5: Troubleshooting
v5-7
LOAD A5 PAPER
IN TRAY 2Load A5 (148 x 210 mm) paper in tray 2.
LOAD B5 PAPER
IN TRAY 1Load B5 (176 x 250 mm) paper in tray 1.
LOAD B5 PAPER
IN TRAY 2Load B5 (176 x 250 mm) paper in tray 2.
LOAD EXECUTIVE
PAPER IN TRAY 1Load Executive (71/4 x 101/2 in.) paper in tray 1.
LOAD EXECUTIVE
PAPER IN TRAY 2Load Executive (71/4 x 101/2 in.) paper in tray 2.
LOAD INVOICE
8.5x5.5 IN TRAY1Load Invoice (51/4 x 81/2 in.) paper in tray 1.
LOAD INVOICE
8.5x5.5 IN TRAY2Load Invoice (51/4 x 81/2 in.) paper in tray 2.
LOAD LEGAL
8.5x14 IN TRAY 1Load Legal (81/2 x 14 in.) paper in tray 1.
LOAD LEGAL
8.5x14 IN TRAY 2Load Legal (81/2 x 14 in.) paper in tray 2.
LOAD LETTER
8.5x11 IN TRAY 1Load Letter (81/2 x 11 in.) paper in tray 1.
LOAD LETTER
8.5x11 IN TRAY 2Load Letter (81/2 x 11 in.) paper in tray 2.
LOAD SP. FOLIO
216x315 IN TRAY1Load Sp. Folio (216 x 315 mm) paper in tray 1.
LOAD SP. FOLIO
216x315 IN TRAY2Load Sp. Folio (216 x 315 mm) paper in tray 2.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Messages
5-8
vDocuPrint NC60 System Administrator Guide
OFF LINEPress On Line button to return to “Ready.”
PLEASE WAIT
WARMING UPPlease wait - Warming up
POWER SAVER
MODEPower Saver Mode
PRINTING
job filename
PROCESSING
job filename
READY
SECURE JOB
job filename
T0-RESEAT FUSER
POWER OFF/ONFuser thermistor fault. Reseat the fuser, then power the printer off and on. If the 
fault persists, call for service.
T1-RESEAT FUSER
POWER OFF/ONFuser under temperature fault. Reseat the fuser, then power the printer off and 
on. If the fault persists, call for service.
T2-POWER OFF
REPLACE FUSERFuser over termperature fault. Replace the fuser module.
TRAY 1 EMPTYTr a y  1  i s  e m p t y.
TRAY 2 EMPTYTr a y  2  i s  e m p t y.
U0-ROM ERROR
POWER OFF/ONThere is a print engine ROM fault. Power the printer off and on. If the fault 
persists, call for service.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Messages
Chapter 5: Troubleshooting
v5-9
U1-RAM ERROR
POWER OFF/ONThere is a print engine RAM fault. Power the printer off and on. If the fault 
persists, call for service.
U2-NVRAM ERROR
POWER OFF/ONThere is a print engine NVRAM fault. Power the printer off and on. If the fault 
persists, call for service.
U3-COMM.FAULT
POWER OFF/ONThere is a controller/engine communication fault. Power the printer off and on. 
If the fault persists, call for service.
U4-OPTICS FAULT
POWER OFF/ONThere is a laser system fault. Power the printer off and on. If the fault persists, 
call for service.
U5-POLYGON FAULT
POWER OFF/ONThere is a polygon motor fault. Power the printer off and on. If the fault 
persists, call for service.
U6-MOTOR FAULT
POWER OFF/ONThere is a developer motor fault. Power the printer off and on. If the fault 
persists, call for service.
U7-MOTOR FAULT
POWER OFF/ONThere is a main motor fault. Power the printer off and on. If the fault persists, 
call for service.
W1-COLOR DEV MOD
NEAR END OF USEW1 - Color developer cartridge near end of use. Order a new color developer 
cartridge.
W2-BLACK DEV MOD
NEAR END OF USEW2 - Black developer cartridge near end of use. Order a new black developer 
cartridge.
W3-PRINT DRUM
NEAR END OF USEW3 - Print drum near end of use. Order a new print drum.
W4-FUSER MODULE
NEAR END OF USEW4 - Fuser module near end of use. Order a new fuser module.
W5-FUSER OIL/PAD
NEAR END OF USEW5 - Fuser oil and pad near end of use. Replace oil bottle.
WAIT:ADJUSTING
PRINT QUALITYPlease wait - Adjusting print quality
WAITING
job filename
Printer waiting for data.
Table 5.1 Control Panel Messages and Corrective Actions
MessageExplanation/Required Action
Downloaded From ManualsPrinter.com Manuals 
						

							5-10
vDocuPrint NC60 System Administrator Guide
Downloaded From ManualsPrinter.com Manuals 
						

							IndexI X
DocuPrint NC60 System Administrator Guide
A
AppSocket Binary PS
Setting
In Ethernet 
Menu
•1-63
In Token Ring 
Menu
•1-75
AppSocket Enable
Setting
In Ethernet 
Menu
•1-62
In Token Ring 
Menu
•1-74
AppSocket PDL
Setting
In Ethernet 
Menu
•1-62
In Token Ring 
Menu
•1-74
B
Baud Rate
Setting
•1-56
Bidirectional
Setting
•1-52Binary PS
Setting
•1-52
,1-55
Black Density
Setting
•1-43
Black Overprint
Setting
•1-47
C
Cancel Changes
Setting
•1-44
Cancel Job
Performing
•1-20
CentreWare DP
•2-3
CentreWare Internet 
Services
•2-4
Cleaning Cycle
Setting
•1-105
Cleaning 
procedures
•4-4
Ý4-7
Feed Rollers
•4-5
Ý4-7
Grounding 
Roller
•4-5
Ý4-7
Print Drum Charger
•4-4
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							D
DocuPrint NC60 System Administrator Guide Color Adjust Menu
Hierarchy
•1-42
Items
Black Density
•1-43
Cancel Changes
•1-44
Color Balance
•1-44
Color Defaults
•1-45
Color Density
•1-43
Color Balance
Adjusting
•4-8
Ý4-15
Adjustment Recovery
•4-15
Setting
•1-44
Test print
•4-10
Color Defaults
Setting
•1-45
Color Density
Setting
•1-43
Color Mode
Setting
•1-47
Configuration Sheet
Printing
•1-92
,1-101
Control Panel
•1-2
Ý1-9
Display
•1-3
Indicator lights
•1-4
Keys
•1-5
Ý1-9
Messages
•5-2
Ý5-9
CRU
Resetting
•1-111
CRU Usage
Displaying
•1-107
D
Default Gateway
Setting
In Ethernet Menu
•1-67
In Token Ring Menu
•1-79
Defaults
Setting
•1-41
Delete jobs
•1-111
Density
Adjusting
•4-8
Ý4-15
Adjustment Recovery
•4-15
Diagnostic Summary
Printing
•1-101Disk Directory
Printing
•1-95
Disk Drive
See Hard Disk Drive
Disk Files
Printing
•1-94
DLC/LLC Binary PS
Setting
In Ethernet Menu
•1-61
In Token Ring Menu
•1-73
DLC/LLC Enable
Setting
In Ethernet Menu
•1-60
In Token Ring Menu
•1-72
DLC/LLC PDL
Setting
In Ethernet Menu
•1-60
In Token Ring Menu
•1-72
E
Edge Smoothing
Setting
•1-47
Enh. Alignment
Setting
•1-48
Ethernet Menu
Hierarchy
•1-58
Items
AppSocket Bin PS
•1-63
AppSocket Enable
•1-62
AppSocket PDL
•1-62
Default Gateway
•1-67
DLC/LLC Bin PS
•1-61
DLC/LLC Enable
•1-60
DLC/LLC PDL
•1-60
EtherTalk Enable
•1-63
HTTP Enable
•1-63
IP Address
•1-65
IP Address Reset
•1-64
LPR Banner
•1-59
LPR Binary PS
•1-60
LPR Enable
•1-59
LPR PDL
•1-59
NetBEUI Bin PS
•1-62
NetBEUI Enable
•1-61
NetBEUI PDL
•1-61
Port Timeout
•1-68
Speed
•1-68
Subnet Mask
•1-66
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