Xerox DocuPrint 255DN User Manual

							Upgrading the Printer Software
Chapter 4: Maintaining the Printer
v4-17
There are a variety of ways to upgrade the printer 
software. Choose one of the following that is most 
familiar to you. 
Before You Upgrade1Be sure the printer is in communication with the 
workstation directly or over the network.
2Be sure you have the proper upgrade file for the kind of 
upgrade you need to do. The printer controller file will 
end in the extension .xfc.
3Print a Configuration Sheet and a Diagnostics Page. Refer 
to Table 1.20 on page 1-101 for instructions, if necessary.
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Upgrade MethodsSelect a method from Table 4.3 to do an upgrade for your 
operating system. The bold letter indicates the upgrade 
procedure to use, described later in this chapter.
* Not Applicable
** Requires TCP/IP services to be installed from your operating system.
*** Requires LPR capable software to be installed independently from the operating system.
Table 4.3 Upgrade Methods
Operating 
SystemCentreWare 
DP
LPR
Parallel 
Port
Novell 
Print 
QueueMacintosh 
Printer 
Utility
Internet 
Services
Mail Send
Windows 3.x
A *** C D * F G
Windows 95/98
A *** C D * F G
Windows NT 3.51 
& 4.0A B** C D * F G
OS/2
* B** C D * F G
UNIX
*B** * F G
Macintosh
**** E FG
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							Upgrading the Printer Software
Chapter 4: Maintaining the Printer
v4-19
Printer Controller
Upgrade ProcessDuring the upgrade process the printer’s Control Panel 
will display several messages. 
As the printer receives the file it will alternate between the 
message “Waiting” and the message “Processing”. It is 
normal in some cases for the printer to display the 
message “Waiting” a majority of the time.
After the complete file has been received the Control 
Panel will display “Upgrading, Please Wait…” and the 
upgrade process will begin. 
When the upgrade process is complete the printer will 
automatically initialize and print a startup sheet. 
The process can take as little as 5 minutes over a fast 
network to as long as 20 minutes over the parallel port. 
If you experience any problems, call your Xerox Customer 
Support Center. 
It is important to not interrupt any part of the process. 
DO NOT TURN OFF THE PRINTER IN THE MIDDLE OF 
AN UPGRADE. 
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Determining a
Successful UpgradeIf your upgrade is successful, you will receive a new start 
up page. The “Software Version” on the start up page 
should reflect the software level of the upgrade.
After the UpgradeAfter a successful upgrade, some printer features may be 
set to the factory defaults. Some of these parameters may 
include settings that allow you to print to the printer. 
These parameters must be reset before you will be able to 
print. To accomplish this, you will need the previously 
printed Configuration Sheet and Diagnostics page. 
Using the directions in the section “Before You Upgrade” 
(page 4-17), print out a new Configuration Sheet and 
Diagnostics page. 
Compare the original Configuration Sheet with the new 
one. Identify the items that are different between the two 
pages. Use CentreWare DP or the Control Panel (in some 
cases both) to restore settings. If you require assistance 
please contact your Xerox Customer Support Center.
Now compare the Printer Diagnostics pages. Look at the 
section labeled Adjustments. If the Top Margin and Left 
Margin numbers have changed they will need to be reset. 
To do this use the procedure on page 1-104. 
Other settings on the Diagnostics Page may have changed 
due to print quality adjustments. This is normal and not a 
result of the upgrade.
Finally, it is advisable to perform a Color Balance 
procedure at this time to ensure optimum color printing. 
See the section “Adjusting Density and Color Balance” 
(page 4-8). 
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							Upgrading the Printer Software
Chapter 4: Maintaining the Printer
v4-21
Procedure AUpgrade from CentreWare DP 
Once the upgrade process has begun do not power 
off your printer!
1Print a Configuration Sheet and a Diagnostics Page. 
Keep these pages for future reference. For directions on 
doing this, refer to Table 1.20 on page 1-101. 
2Start the CentreWare DP software from your workstation. 
Select the printer from the Printers List. 
3At the CentreWare DP main screen select the Tools menu. 
4From the Tools menu select the Upgrade Printer item.
5Select the Printer button. 
6Enter the path of the upgrade file and click OK. 
7CentreWare DP will send the upgrade file to the printer. 
The upgrade should take less than 10 minutes to perform. 
8To see if your upgrade was successful see the section 
“Determining a Successful Upgrade” (page 4-20). If 
successful, follow the instructions in the section 
“After the 
Upgrade” (page 4-20). For problems consult the section 
“General Troubleshooting” (page 4-32). 
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Procedure BLPR Upgrade Procedure
Once the upgrade process has begun do not power 
off your printer!
1Print a Configuration Sheet and a Diagnostics Page. 
Keep these pages for future reference. For directions on 
doing this, refer to Table 1.20 on page 1-101. 
2Send the upgrade file to the printer. Use the format based 
on your client operating system:
Windows NT (3.51 & 4.)
lpr -P ps -S  [RETURN]
OS/2
lpr -p ps -s  [RETURN]
UNIX (use lp or lpr as appropriate) 
lpr  [RETURN]
lp  [RETURN]
Where:
 = the TCP/IP address the printer has been 
assigned
 = the path and name of the upgrade file
 = the native queue to which the printer is 
assigned
 = use switches as appropriate to your UNIX 
environment
3To see if your upgrade was successful see the section 
“Determining a Successful Upgrade” (page 4-20). If 
successful, follow the instructions in the section 
“After the 
Upgrade” (page 4-20).
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Chapter 4: Maintaining the Printer
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If you have problems:
• Try to ping the printer to make sure it has a valid ip 
address.
• In addition consult the section “General 
Troubleshooting” (page 4-32).
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Procedure CThe Parallel Port
Once the upgrade process has begun do not power 
off your printer!
1Print a Configuration Sheet and a Diagnostics Page. 
Keep these pages for future reference. For directions on 
doing this, refer to page 1-101.
2The parallel port on the printer must be in Auto mode. 
Check the Configuration Sheet previously printed. In the 
Parallel Settings section the Mode should be set to Auto. If 
it is not you will need to set this through the printer’s 
Control Panel or CentreWare DP. For directions on doing 
this through the Control Panel, refer to page 1-52.
3Send the upgrade file to the printer. 
An OS/2 user should open a command prompt. 
A Windows(95/NT/3.1x) user should run from DOS or run 
a DOS session. For speed, it is recommended to exit 
Win dows and run fro m DOS. 
The format for the copy command is as follows:
copy /b  [RETURN]
Where:
 = the parallel port to which the printer is 
connected (LPT1:,LPT2:, etc.)
 = the path and name of the upgrade file
Ex: copy 3_3_4.xfc LPT1
4To see if your upgrade was successful, see the section 
“Determining a Successful Upgrade” (page 4-20). If 
successful, follow the instructions in the section 
“After the 
Upgrade” (page 4-20).
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Chapter 4: Maintaining the Printer
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If you have problems:
• Make sure you are using an IEEE B1284 compliant 
cable. 
• Make sure the printer’s parallel port Mode is set to 
Auto. 
• If running a DOS window from Windows 95 make sure 
that one of your printers through Settings/Printers is 
mapped directly to LPT 1 (not redirected to a network 
queue). Also check the port settings by selecting the 
Port Settings... button on the Details tab dialog. Make 
sure the selection Spool MS-DOS Print Jobs is 
selected. If still having problems after making these 
settings, try powering your PC off and on. 
• (Windows Users) If experiencing time-outs on the host 
PC (“Problem detected on parallel port, Abort, Retry, 
Fail”) then you need to set the port to an infinite 
time-out against busy on the printer. From the 
command line or as an entry in autoexec.bat type the 
following command:
mode lpt1:,,b (two commas following the colon)
The “b” option sets the port for infinite time-out. After 
setting the port to an infinite time-out, try using the 
copy command again. If the command prompt does 
not appear within 20 minutes a ctrl-break can be used 
to abort the copy command without rebooting your 
computer.
• Windows 3.11 users should turn off Print Manager. 
• In addition consult the section “General 
Troubleshooting” (page 4-32).
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Procedure DInsert into Novell Queue
Once the upgrade process has begun do not power 
off your printer!
1Print a Configuration Sheet and a Diagnostics Page. 
Keep these pages for future reference. For directions on 
doing this, refer to Table 1.20 on page 1-101.
2Start PCONSOLE.
3Select Print Queue Information then press [RETURN].
4Select the print queue to send the job to, then press 
[RETURN].
5Select Current Print Job Entries then press [RETURN].
6Press the [INSERT] key. Type in the path/filename and 
press [RETURN].
7Choose configuration and then press [RETURN].
8Press the [ESC] key. Select Yes then press [RETURN].
9The upgrade file will be sent to the printer. The upgrade 
should take less than 10 minutes to perform. 
10To see if your upgrade was successful, see the section 
“Determining a Successful Upgrade” (page 4-20). If 
successful, follow the instructions in the section 
“After the 
Upgrade” (page 4-20).
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