Xerox 8254E User Manual

							Xerox 8254E / 8264E Color Wide Format Printer
User Guide5-17
Error Requiring Restart
This section describes errors that require a restart after you have performed the recommended remedy.
An error requiring restart is displayed if a fatal operational failure such as the following occurs.
• When a physical obstacle prevents printing
• When a problem occurs with the electrical circuit, such as the PCB, motor and sensor of the printer
• When there is a failure in the printer control program
If an error requiring restart occurs, the printer stops operating after performing the following 
operations.
1. The drive power automatically shuts down.
2. All lamps on the control panel blink, and the buzzer rings continuously.
3. The error message displays in the control panel.
Pressing any key on the control panel stops the beeping. 
For an error requiring restart, operation will return to normal after removing the cause of the error and 
restarting the printer.
If the same error continues to be displayed, contact the your local Xerox dealer. When you contact him, 
be sure to be able to tell the dealer the code number of the error message.
Notes:
•The "***" in the error message is the code number that indicates what type of error 
occurred.
•The command code representing the error occurred may be indicated within [  ].
•For the settings on your PC side, refer to the Operating Manual included with your PC.
No
.DisplayDescriptionRemedyReference
1E** Error [   ]A problem that does 
not have a remedy 
has occurred.1. Remove obstacles such as 
paper scraps in the drive 
system.When Media Jams 
Occur
2. Confirm that the replaced 
items are correctly installed.Replacing 
Consumable 
Components
3. Turn the printer OFF, wait at 
least ten seconds, then turn it 
ON again.
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide 5-18
When Media Jams Occur
When the media is jammed, follow the procedure below.
1. Press the [Power] key to turn the printer’s power OFF.
Tu r n i n g  t h e  Po w e r  O f f
2. Open the front cover.
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3. Move the print head section all the way to the right.
No.Name
1Front cover
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide5-19
8264E
8254E
No.Name
1Print head section
2Roll media
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide 5-20
4. Raise the media loading lever.
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CAUTIONS:
• Pay attention to the following points when you cut roll media. Mishandling the razor blade may 
cause a cut on your finger or hand.
• When you hold media, do not place your finger on the media cut groove.
• Move the razor blade along the media cut groove.
No.Name
1Media loading lever
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide5-21
5. Pull the media toward the front of the printer, and cut the torn part with a cutting tool such as a 
razor blade.
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8254E
No.Name
1Razor blade
2Roll media
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide 5-22
6. 8264E only
a. Turn the flanges of the roll media holders and wind roll media backwards, onto its spool.
7. 8254E only 
a. Turn the flanges of the roll media holders and wind roll media backwards, onto into spool.
8. If paper dust or pieces of paper remain inside the printer, remove them. Try to do so without 
blowing paper dust inside the printer.
No.Name
1Flanges
2Roll media
No.Name
1Roll media
2Scroller
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide6-1
6
Maintenance
Introduction
This chapter describes the maintenance of the printer.
Replacing Consumable Components
This section describes how and when to replace the ink cartridges, roll media and flushing-box sponges.
Replacing Ink Cartridges 
This section describes how and when to replace the ink cartridges.
1. Replacement frequency
An ink cartridge should be replaced when either of the following happens:
a. "[****] InkNearEnd" displays in the control panel
– This message displays when there is a small amount of ink remaining in the ink cartridge.
– The alarm buzzer sounds. To stop the buzzer, press the [Enter] key.
– Replace the near-empty ink cartridge with a new ink cartridge.
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide 6-2b. "[****] InkEnd" displays in the control panel
– This message displays when there is no ink remaining in the ink cartridge.
– The alarm buzzer sounds. To stop the buzzer, press the [Enter] key.
– Immediately replace the empty ink cartridge with a new ink cartridge.
Notes:
•As a precaution, it is good practice to not silence the alarm until you have installed the 
new cartridge in its slot. 
•Unplugging the printers before first pressing the [Power] key to turn the printer OFF can 
cause the printers to misread how much ink is actually still in the cartridges. 
•The [****] in the ink cartridge replacement messages indicates the color that is almost 
empty or has run out, using the following characters:
–K: Black
–C: Cyan
–M: Magenta
–Y: Yellow
•Do not insert or remove the ink cartridge except at the time of replacement. Inserting or 
removing the cartridge mixes air into the ink tube, and failures such as nozzle 
detachment may occur.
•If "InkEnd" displays, you cannot print until inserting the new ink cartridge.
•If there is no replacement cartridge at hand, leave the empty cartridge inserted in the 
printer. Leaving the printer with the ink cartridge removed may cause the print head to 
clog.
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide6-3
2. Type
The only genuine ink cartridges that are compatible with the printer are as follows.
Notes:
•Use only genuine ink cartridges for replacement. If you use an ink cartridge that is not 
made by the original manufacturer:
•Printing might become blurred, or the end of the ink in the cartridge might not be 
detected correctly.
•Any problems caused by using an ink cartridge other than those recommended above 
will not be covered by the warranty, and repair expenses will be paid by the customer.
3. Replacement steps
Follow the procedure below to replace the ink cartridges.
WARNINGS:
• When handling ink cartridges, pay attention so that ink does not get into your eyes or stick to your 
skin. If it does, immediately wash it off with water. Failing to do so might cause irritation or light 
inflammation of your eyes or skin. In case of any abnormality, consult a physician immediately.
• Do not disassemble ink cartridges. If disassembled, there is a possibility that ink might come into 
contact with eyes or skin. 
DescriptionModel No.
Ink cartridge K (Black: 220 ml)106R01227
Ink cartridge C (Cyan: 220 ml)106R01228
Ink cartridge M (Magenta: 220 ml)106R01228
Ink cartridge Y (Yellow: 220 ml)106R01230
8264E only - Ink cartridge K (Black: 440 ml)106R01251
8264E only -Ink cartridge C (Cyan: 440 ml)106R01252
8264E only -Ink cartridge M (Magenta: 440 ml)106R01253
8264E only -Ink cartridge Y (Yellow: 0 ml)106R01254
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							Xerox 8254E / 8264E Color Wide Format Printer
User Guide 6-4
CAUTIONS:
• Do not give ink cartridges strong shakes. Doing so may cause ink leakage.
• Do not disassemble ink cartridges. A disassembled ink cartridge cannot be used.
• When an ink cartridge is moved from a cold place to warm place, let the ink cartridge warm up in 
the new printing environment for at least three hours before printing.
• Do not refill an ink cartridge with ink. It may result in abnormal printing.
• Insert or remove the ink cartridge only at the time of replacement.
Inserting or removing the ink cartridge except at the time of replacement may result in incorrect 
printing.
1. Confirm that the printer is turned ON.
Notes:
•Do not replace ink cartridges when the printer is turned OFF. The remaining ink may not 
be detected correctly, causing abnormal printing.
•A used ink cartridge should be put in a vinyl bag, etc., and disposed of in compliance with 
local ordinance and instructions of local authorities.
2. Remove the ink cartridge that you want to replace from its ink cartridge slot.
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