VoiceTrak Avm Installation And Manitenance Manual
Here you can view all the pages of manual VoiceTrak Avm Installation And Manitenance Manual. The VoiceTrak manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 41
Route Directly to MBX When this option has been selected and the extension option Transfer calls directly to mailbox after hours has been selected, calls for that extension will be transferred directly to the mailbox. ( see page 8-39 ) MBX/EXT Enter the destination mailbox or extension number where the caller will be transferred when the associated DTMF key is pressed. Voice Connection allows you to direct calls differently for each greeting. For example, if you want calls directed...
Page 42
Operator Enter the extension where a call will be transferred when the caller presses O for operator. This may be any extension in your telephone system. Note: The default operator extension is defined in the System Parameters. No entry is required unless you desire a different operator destination for\ this mailbox. An entry here will override the default operator extension. This feature can be used to direct calls to different attendants when the Voice Connection is answering calls for...
Page 43
Caution: Do not activate any greeting from this screen until the greeting has been recorded. Operator Enter the extension where a call will be transferred when the caller presses O for operator. This may be any extension in your telephone system. Note: The default operator extension is defined in the System Parameters. No entry is required unless you desire a different operator destination for\ this mailbox. An entry here will override the default operator extension. This feature...
Page 44
Next Button Clicking the mouse on this button will automatically write the information for this screen into the database and display the screen for the next mailbox in numerical order. Prev Button Clicking the mouse on this button will automatically write the information for this screen into the database and display the screen for the previous mailbox in numerical order. User Mailbox User mailboxes are designed to play a greeting and take messages. This type of mailbox is assigned to each...
Page 45
First Name Enter the first name of the person assigned to this mailbox. Information in this field can be added to the directory if the Directory search by first name option is selected in the Directory setup screen If this field is blank, then the default password is pound (#). Password Enter a 4 digit password that the user will enter to retrieve messages and perform mailbox maintenance. You may leave this field blank allowing the user to assign their own password. Notify On With this...
Page 46
created. Click the mouse on this button to deactivate this feature and prevent the user from receiving broadcast messages. Retrieve Messages in LIFO Order Voice Connection gives you the option to retrieve your messages in Last In First Out (LIFO) order or First In First Out (FIFO) order. The FIFO option is automatically set when the mailbox is created. Click on this button to deactivate FIFO and activate LIFO. Auto Purge Messages for this MBX Voice Connection will automatically delete old...
Page 47
Operator Enter the extension where a call will be transferred when the caller presses O for the operator. This may be any extension in your telephone system. Note: The default operator extension is defined in the System Parameters. No entry is required unless you desire a different operator destination for\ this mailbox. An entry here will override the default operator extension. This feature can be used to direct calls to different attendants when the Voice Connection is answering...
Page 48
Next Action Enter the mailbox or extension number where the caller will be transferred if no digits are entered. Leaving this field blank will send the call to the operator. A different next action may be entered for each greeting. Max Greeting Length Enter the length in seconds that the Greeting can be recorded. Note: Enter information in this field only if the system wide global parameter for this setting is not long enough. Write Button Click the mouse on this button if the displayed...
Page 49
Verify Button When this button is clicked with the mouse the information typed in the name field for the mailbox number assigned will display under Name. Write Button Click the mouse on this button if the displayed information is correct and Voice Connection will automatically enter the information into the database. Cancel Button Click the mouse on this button to exit this screen without saving changes. Next Button Clicking the mouse on this button will automatically write the...
Page 50
Next Button Clicking the mouse on this button will automatically write the information for this screen into the database and display the screen for the next mailbox in numerical order. Prev Button Clicking the mouse on this button will automatically write the information for this screen into the database and display the screen for the previous mailbox in numerical order. Directory Mailbox Directory mailboxes are used to allow the caller access to a system or department directory. A directory...