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VoiceTrak Avm Installation And Manitenance Manual

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Page 41

 
Route Directly to MBX  When this option has been selected and the extension 
option Transfer calls directly to mailbox after hours has been selected, calls for 
that extension will be transferred directly to the mailbox. ( see page 8-39 )    
MBX/EXT  Enter the destination mailbox or extension number where the caller will 
be transferred when the associated DTMF key is pressed.  Voice Connection allows 
you to direct calls differently for each greeting.  For example, if you want calls 
directed...

Page 42

 
Operator  Enter the extension where a call will be transferred when the caller 
presses O for operator.  This may be any extension in your telephone system.  
Note:  The default operator extension is defined in the System Parameters. No 
entry is required unless you desire a different operator destination for\
 this 
mailbox.  An entry here will override the default operator extension.  This 
feature can be used to direct calls to different attendants when the Voice 
Connection is answering calls for...

Page 43

 
 
Caution:  Do not activate any greeting 
from this screen until the greeting has 
been recorded. 
 
 
Operator  Enter the extension where a call will be transferred when the caller 
presses O for operator.  This may be any extension in your telephone system.  
Note:  The default operator extension is defined in the System Parameters. No 
entry is required unless you desire a different operator destination for\
 this 
mailbox.  An entry here will override the default operator extension.  This 
feature...

Page 44

 
Next Button  Clicking the mouse on this button will automatically write the 
information for this screen into the database and display the screen for the next 
mailbox in numerical order. 
Prev Button  Clicking the mouse on this button will automatically write the 
information for this screen into the database and display the screen for the previous 
mailbox in numerical order. 
 
User Mailbox 
User mailboxes are designed to play a greeting and take messages.  This type of 
mailbox is assigned to each...

Page 45

 
First Name  Enter the first name of the person assigned to this mailbox.  Information 
in this field can be added to the directory if the Directory search by first name option 
is selected in the Directory setup screen  
If this field is blank, then the default 
password is pound (#). Password  Enter a 4 digit password that the user will enter to retrieve messages and 
perform mailbox maintenance.  You may leave this field blank allowing the user to 
assign their own password.   
Notify On  With this...

Page 46

 
created.  Click the mouse on this button to deactivate this feature and prevent the 
user from receiving broadcast messages. 
Retrieve Messages in LIFO Order  Voice Connection gives you the option to 
retrieve your messages in Last In First Out (LIFO) order or First In First Out (FIFO) 
order.  The FIFO option is automatically set when the mailbox is created.  Click on 
this button to deactivate FIFO and activate LIFO. 
 Auto Purge Messages for this MBX  Voice Connection will automatically delete 
old...

Page 47

 
 
 
Operator  Enter the extension where a call will be transferred when the caller 
presses O for the operator.  This may be any extension in your telephone system.  
Note:  The default operator extension is defined in the System Parameters. No 
entry is required unless you desire a different operator destination for\
 this 
mailbox.  An entry here will override the default operator extension.  This 
feature can be used to direct calls to different attendants when the Voice 
Connection is answering...

Page 48

 
Next Action  Enter the mailbox or extension number where the caller will be 
transferred if no digits are entered.  Leaving this field blank will send the call to the 
operator.  A different next action may be entered for each greeting. 
Max Greeting Length  Enter the length in seconds that the Greeting can be 
recorded.  Note:  Enter information in this field only if the system wide global 
parameter for this setting is not long enough. 
Write Button  Click the mouse on this button if the displayed...

Page 49

 
Verify Button  When this button is clicked with the mouse the information typed in 
the name field for the  mailbox number assigned will display under Name.   
Write Button  Click the mouse on this button if the displayed information is correct 
and Voice Connection will automatically enter the information into the database. 
Cancel Button  Click the mouse on this button to exit this screen without saving 
changes. 
Next Button  Clicking the mouse on this button will automatically write the...

Page 50

 
Next Button  Clicking the mouse on this button will automatically write the 
information for this screen into the database and display the screen for the next 
mailbox in numerical order. 
Prev Button  Clicking the mouse on this button will automatically write the 
information for this screen into the database and display the screen for the previous 
mailbox in numerical order. 
Directory Mailbox 
Directory mailboxes are used to allow the caller access to a system or department 
directory.  A directory...
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