VoiceTrak Avm Installation And Manitenance Manual

 
be dialing a regular seven-digit telephone number to connect to Voice 
Connection. 
Note:  If no private outside number has been assigned to Voice Connection, you may 
call the main office number and have the attendant transfer you into the Voice 
Connection system. 
2. When Voice Connection answers, press the star (*) key and enter your 
mailbox number. 
3. Since you have not yet recorded your greeting, you will hear a prompt 
asking you to leave a message. Press the pound (#) key the moment you 
hear...

 
About Your Password.... 
Your password is what protects your privacy, and the privacy of those who leave 
messages in your mailbox. Although you may leave your password at the default (#), 
we strongly recommend that you enter your own personal password. Entering an 
obvious one (e.g., 1234 or the like) is also advised against. Choosing four entirely 
random digits is the best, and periodically changing your password is also an 
excellent way to maximize security. 
 
 
Accessing Your Mailbox 
The...

 
Main User Menu 
 
 
2 
Send Message 
* 
7 
4 
1 
0 
8 
5 
3 
6 
9 
# 
Distribution Lists 
Change Password Retrieve Messages 
Change Greeting Restore Messages 
Notification 
Previous Menu 
Record Name 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
All the functions of your mailbox can be accessed from the Main User Menu.  This 
Menu allows you to retrieve messages, send those messages or ones youve recorded 
to other users on the system, manage your message notification, manage your 
distribution lists, and...

 
 Retrieving Messages 
 
1.           Access Voice Connection, and enter your mailboxs Main User Menu. 
2. Press one (1) to retrieve messages. 
You will then be given four more options. 
• Press (1) to retrieve New Messages 
• Press (2) to retrieve Old Messages 
• Press (3) to retrieve All Messages 
• Press (*) to return to previous menu 
Once you have selected an option, Voice Connection will announce the number of 
messages, old and new, which you have in your mailbox, and then it will begin to 
play...

 
Recording and Sending Messages 
 
1. From the Main User Menu press two (2). 
2. Enter the mailbox number. 
3. Record the message at the tone. 
4. Press the pound (#) key when you are done. You will then be offered the 
following options: 
 
• Press (1) to review the message 
• Press (2) to send the message 
• Press (3) to re-record the message 
• Press (*) to return to the previous menu 
 
 
 
Changing Your Password 
 
Never use star (*) or pound (#) as part 
of your password.  If you do you will 
not...

 
1. From the Main User Menu, press four (4). 
2. You will be given the following options: 
• Press one (1) to Record a new greeting 
• Press two (2) to Delete a greeting 
• Press three (3) to Change the active greeting 
• Press * to return to the Main Menu 
 
To Record a New Greeting 
1. Enter the number of the greeting that you wish to record. Remember, if the 
greeting already exists, you will be prompted to delete the old greeting first. 
2. Record your greeting at the tone. 
3. Press the pound (#)...

 
Restoring Erased Messages 
Accidentally delete the wrong message?  Decide that you wanted to keep a message 
just moments after youve erased it?  Voice Connection can automatically restore it 
with just the press of a key. Just press (6) while in the Main User Menu. 
 
Important: If you wish to restore an erased message, you MUST do it before exiting 
your mailbox.  Once you exit, you will no longer be able to restore erased messages. 
 
 
 
 
Managing Message Notification 
 
Voice Connection will call...

 
Deactivating Message Notification 
Selecting this option will turn off your message notification. Just press (2). 
Activating Message Notification 
Selecting this option will turn on your message notification. Just press (3). You will 
be given three options: 
1. To turn on internal notification, press (1). 
2. To turn on external notification, press (2). 
3. To turn on pager notification, press (3). 
Retrieving Messages when notified 
If you do not retrieve your messages, Voice connection will...

 
1. From the Main User Menu, press (8). 
2. Record the message you wish to distribute. 
3. Press the pound (#) key, and you will then be given three options: 
• Press one (1) to review the message. 
• Press two (2) to send the message. You will then need to enter the 
number of the distribution list (1-5, or 6 for broadcast). 
• Press three (3) to re-record the message. 
Recording Your Name 
Once your name is recorded, whenever anyone is transferred to your mailbox or 
extension, they will be prompted...

 
SPECIAL INSTRUCTIONS FOR THE SPRINT PROTEGE 
 
The Sprint Protege telephone system provides the user with many unique integration 
features that will greatly simplify the use of Voice Connection. 
Accessing Your Mailbox 
To access your mailbox and record new greetings, change your password, record 
your name or use other features: 
1. Press your Voice Mail key. It should be unlit. 
2. Enter your password. 
3. Press the star (*) key. 
4. You may now select options from the Main User Menu. 
Retrieving...