VoiceTrak Avm Installation And Manitenance Manual

Voice Connection 
 
AVM VER 6.xx Installation 
and Maintenance Manual 
 
 
 
 
 
 
 
 
 
VoiceTrak LLC 
 
5089 C Bristol Industrial Way 
Buford, GA 30518 
770-945-1776 
www.voicetrakvm.com 
 
 
 
 
    

 
contents 
Introduction 1 
Welcome to Voice Connection!........................................................................\
.........................1 
Automated Attendant Features........................................................................\
..........................1 
Voice Mail Features........................................................................\
...........................................2 
FAX on...

 
Night  Answering Position........................................................................\
................17 
Integration with the Telephone System........................................................................\
...........17 
Signaling Information........................................................................\
........................17 
Programming the Sprint PROTEGE’ Telephone System........................................................18 
Setting up a Voice Mail...

 
Adding Extensions........................................................................\
............................51 
Deleting Extensions........................................................................\
...........................52 
Editing Extensions........................................................................\
.............................52 
Recording System Greetings 54 
Setting Up Interview Mailboxes........................................................................\...

 
Creating Fax Mailboxes for documents copied from a Floppy Disk.........................76 
Sending Fax Documents........................................................................\
..................................77 
Example one........................................................................\
......................................77 
Example two........................................................................\
......................................77 
Running Accucall 78...

 
Introduction 
Welcome to Voice Connection!   
Voice Connection is a full-featured automated attendant/voice mail system designed 
to provide reliable service for small to medium-size businesses.  The system utilizes 
state-of-the-art voice processing technology and is expandable.  Database 
configuration is a snap!  Not only does Voice Connection run in an easy-to-use 
graphical interface to make system set-up fast, but it comes equipped with 
comprehensive, easy to follow documentation, not to mention...

 
name of the person they are trying to reach.  Once entered, Voice Connection will 
play back the name and extension number of all matches. 
Separate Greetings by Port: Each port in the Voice Connection System may be 
programmed to play a different greeting, allowing one system to be used by multiple 
companies or departments. 
User Programmable Greetings: Main system greetings may be recorded by the 
user through any telephone.  Multiple greetings may be recorded and easily activated 
to handle special...

 
Multiple Contacts per Call: Users are given the option of dialing another 
extension or mailbox after retrieving or leaving messages, allowing them to conduct 
all of their business in the system with just one telephone call. 
New / Saved Messages: Messages stored in the mailbox are automatically 
classified as new or saved.  When a message is retrieved, the user is given the option 
to save or erase the message.  When accessing their mailbox, users may choose to 
retrieve new, saved, or all messages....

 
Hardware Installation (Rhetorex 
Voice Board) 
Overview 
If you have purchased a turnkey 
system, no hardware installation is 
necessary. 
 
Any modifications to a turnkey 
system will risk voiding your 
warranty. 
Your Voice Connection System has been shipped with a voice board manufactured 
by Rhetorex, Inc.  The voice board acts as the interface between the telephone lines 
and the Voice Connection system.  Calls made to your voice mail system are 
answered by the voice boards, which then signal the...

 
 
Changing Jumpers 
Referring to the figure below, locate the address jumpers on the voice board. 
 
 
 
Refer to the above figures to correctly configure the jumpers for each board.   
Connect the pins vertically with a jumper as shown. 
Installing the Board in the Computer 
Before installing the voice board in the computer make sure that the power is turned 
off and that the power cord has been unplugged from the back of the computer. 
1.  Remove the screws from the back of the computer. 
2....