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VoiceTrak Avm Installation And Manitenance Manual

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Page 101

 
 
 
 
 
  
 
 
 
 
 User Guide  •  96  

Page 102

 
Glossary of Terms 
 
1A2 -Electro-mechanical telephone systems with hold buttons and lights.  Single line phones similar 
to those found in a home are also referred to as 1A2 type phones or 2500 sets. 
ANALOG -Voice signals and tones are transmitted as a sound (sine) wave from one end to the 
other.  No conversion to a data word takes place. 
AUTOMATED ATTENDANT - The portion of a call processing system that automatically 
answers and distributes calls. 
BLIND TRANSFER - A term used when a call is...

Page 103

 
DIL -Direct Incoming Lines.  Telephone lines from the Central Office that are programmed within 
the telephone system to ring on specific extensions.  Separate lines for each DIL number are 
required. 
DISCONNECT TONE - A tone or series of  tones (Such as a Fast Busy or Reorder tone) sent by 
the telephone system to indicate a hang up condition. 
DTMF - An acronym for Dual Tone Multi-Frequency.  Touch-tones are DTMF tones. 
FLASH DURATION - The length of time the telephone line is on-hook during a hook...

Page 104

 
LOG - An option on the main menu that allows data to be logged into a text file to assist technical 
support. 
MESSAGE WAITING LAMP - A light found on some telephones that flashes on and off 
indicating that the mailbox associated with that extension has a message(s) waiting in it.  
ms - Millisecond.  One-thousandth (1000th) of a second. 
OFF HOOK - Term used when telephone is in use. 
ON HOOK - Term used when the telephone is not in use, but ready to receive incoming calls.  
Same as hang up. 
OPX...

Page 105

 
VOICE MAIL -The portion of the call processing system that records and stores messages. 
 Glossary of Terms  •  100  

Page 106

 
Index 
2 
2500 set 16 
A 
Adding Extensions 51 
Answering Service 65 
Assigning and Editing Extensions 51 
Assigning and Editing Mailboxes 31 
Assigning Directory Mailbox 25 
Assigning Main System Greetings 57 
Assigning Names to the Directory 61 
Assigning Port Addresses 4 
Assigning the Directory Mailbox 62 
Audiotex Mailbox 21, 36 
Auto Purge 41 
Automated Attendant 1 
Automatic Gain Control 13 
B 
Beeper Number 40 
blind transfer 52, 53 
Board Installation 4 
Broadcast Mailbox 20, 25, 44 
Bus...

Page 107

 
Intergration With the Telephone System 17 
Interview Malibox 21 
Introduction 1 
L 
Longest Greeting Time 25 
Longest Message Record Time 25 
M 
Mailbox / DID Size 25 
Mailbox Setup 23 
Mailbox Statistics 31 
Main Greeting Setup 23 
Main Greeting Setup  (Sprint Protege’) 29 
Main Greeting Setup ( All other Systems) 30 
Main Menu 22 
Maintenance 63 
Maintenance Utilities 63 
MBX/EXT 36 
MemMaker 7 
Memory 11 
MEMORY 10 
Memory Management 7 
Memory Optimization Utilities 7 
Menu Mailbox 19, 34 
Message...

Page 108

 
T 
Text/ASCII Document 34 
TONETABLE 12 
Transfer 53 
Transfer Mailbox 20, 41 
Trunk Group 29 
Types of Mailboxes 19 
U 
User Mailbox 20, 39 
USER NAMES 62 
V 
Virtual Mem 22 
Voice Mail 2 
Voice Mail Params 23, 24 
Volume Control 26 
V-Tree Structures 3 
W 
Whitenoise 13 
Windows 22 
Y 
Your Company Name 26 
 
 
 Index  •  103  
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