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Vodavi Starplus Triad S Installation Programming Manual

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Page 51

Call Forward2-25
Chapter 2 - Features and Operation
» Calls cannot be forwarded to a station in the DND mode.
» CO Line queues, a Message Waiting request, and pre-selected messages are canceled 
when a station is placed in the Forward mode.
» A Forwarded Call signals to the forwarded station in the Tone mode, regardless of the 
Intercom Signaling Switch mode selection.
» A station in the Forward mode can make outgoing calls.
» A station denied the use of Call Forwarding receives an error tone when...

Page 52

2-26Call Forward
Chapter 2 - Features and Operation
To remove All Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial either [640] or [662]. A confirmation tone sounds and the 
FWD LED extinguishes.
3. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
SINGLE LINE TELEPHONE
The SLT operation uses the same procedures as used in Digital Telephone operation 
described above, except there is no FWD button. The user must use the...

Page 53

Call Forward2-27
Chapter 2 - Features and Operation
Conditions
» Conditions are the same as described in the Conditions section of “Call Forwarding” on 
page 2-23 plus those noted in the following bullets.
» Calls to a station in both Station Call Forward and DND mode follow the forward.
Call Forward - Busy / No Answer
Description
The Call Forward Busy/No Answer feature allows a station the ability to forward a 
combination busy/no answer calls to a designated station, an ACD or UCD group pilot 
number,...

Page 54

2-28Call Forward
Chapter 2 - Features and Operation
Call Forward - Follow Me
Description
The Follow Me feature lets a user who is away from their station, activate/deactivate call 
forwarding from another station in the system. This lets the user forward their calls to their 
current location or into Voice Mail, ACD/UCD, Hunt Groups, or to any other station in the 
system. When this call forward is activated, all calls presented to the forwarded station 
forward to the destination station immediately....

Page 55

Call Forward2-29
Chapter 2 - Features and Operation
Conditions
» If a Call Forward mode is currently active at the station where forwarding is desired, the 
new forward becomes active and cancels the previous forward.
» Both internal and external calls to the affected station forward to the designated location.
» Call forwarding must be allowed in programming for the affected station.
» When remote forward is activated, the forwarding is immediate.
» A station’s Call Forward status is stored in a battery...

Page 56

2-30Call Forward
Chapter 2 - Features and Operation
Conditions
» Conditions are the same as described in the Conditions section of “Call Forwarding” on 
page 2-23 plus those noted in the following bullets.
» A Camp-On signal is allowed at the forwarded station if that station is busy.
» Idle keyset in handsfree mode does not follow no answer forwarding for internal calls.
Call Forward - External (Off-Net)
Description
Stations are allowed to forward intercom and transferred CO line calls to an off-net...

Page 57

Call Forward2-31
Chapter 2 - Features and Operation
» SMDR printout reflects transferred and outgoing calls like a DISA call record.
» Station users may use a Station or System Speed Dial Bin for Station Off-Net Forward.
» Call must be an intercom or transferred CO call.
» The attendant station must have access to the CO Line group used in the speed bin for 
the off-net forward to work.
Call Forward Button Flash Rate
Description
The Call Forward Button flash rate is the rate at which the Call Forward...

Page 58

2-32Call Forward - Preset
Chapter 2 - Features and Operation
Call Forward - Preset 
Description
The Call Forward Preset feature allows the system database to be configured so that 
incoming CO Lines, which are programmed to ring at a particular station, can be forwarded 
elsewhere in the system predetermined by programming. This feature is active if the station 
ringing is not answered in a specified time, and is particularly useful in overflow applications 
in which a Voice Mail or Auto Attendant may be...

Page 59

Call Forward - Preset2-33
Chapter 2 - Features and Operation
Preset Call Forward - Station
Description
The Preset Call Forward feature provides separate Busy and No Answer destinations for 
internal and external calls with a No Answer Timer associated to each station. External calls 
ringing that particular station, transferred calls, and internal calls follow this Preset Forward 
feature.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use...

Page 60

2-34Call Forward - Preset
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press button #21. The display updates to reflect current programming for Page C.
Internal No Answer Destination
1. Press Button #1. The following message displays:
2. Enter a valid flexible destination number and press HOLD.
3. To delete the entry, press the [#] key...
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