Vodavi Starplus Sts Station User Guide
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68 Personalized Messages To use a unique custom message: 1. Dial [633] on the dial pad. -or- Press a preprogrammed PERSONAL MESSAGES button. 2. Dial a valid message number (18-20) for the desired custom message. To cancel a custom message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace handset. DND button LED extinguishes. SINGLE LINE TELEPHONE SLT users can use custom messages (21-30) as described above. Unique custom messages (18-20) are not applicable. SLT users cancel the use of a custom message by using feature code 662. Date and Time Entry Messages Station users can activate certain messages that let users enter a specific time or return date. These messages appear on the calling station’s display to alert them of the desired party’s return time or date. To activate a message with a custom return time or date: 1. Dial the Message Access code [633] on the dial pad. 2. Then dial the desired message number [11- 17]. Users may activate the following messages and be prompted to enter a return time or date: [11] = Vacation Until: MM/DD [15] = At Home Until: HH:MM xm [12] = Return: HH:MM xm or MM/DD [16] = On Break Until: HH:MM xm [13] = On Trip Until: MM/DD [17] = At Lunch Until: HH:MM xm [14] = Meeting Until: HH:MM xm
Personalized Messages 69 3. Enter the date/time on the dial pad as shown: 4. Press the HOLD button to enter message. A confirmation tone will sound and the DND button LED will flash. To cancel the message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace the handset. The DND button LED will extinguish. SINGLE LINE TELEPHONE Not applicable Other Codes 1 = 1# 8 = 8#“ = 01 * = *# 2 = 2# 9 = 9# , = 02 ( = #1 3 = 3# 0 = 0# ? = 03 ) = #2 4 = 4# Space = 11 / = 04 + = #3 5 = 5# : = 12 ! = *1 = = #4 6 = 6# - = 13 $ = *2 # = ## 7 = 7#‘ = 14 & = *4 . = 24A - 21 B - 22 C - 23D - 31 E - 32 F - 33 G - 41 H - 42 I - 43J - 51 K - 52 L - 53M - 61 N - 62 O - 63 T - 81 U - 82 V - 83W - 91 X - 92 Y - 93 Z - 94 P - 71 R - 72 S - 73 Q - 74 #0 0PER 1 * D - 31 E - 32 F - 33
70 Personalized Messages Scrollable Canned Messages The Scrollable Canned Message feature allows you to use a single digit [#] or [ ] to scroll through the canned messages and select one. When the desired message is displayed, pressing the hold button places that message on the station LCD. This feature operates when the phone is in the idle mode only. This feature cannot be activated if the station is in the Call Forward or DND mode(s). This feature is not available to Attendant stations. To select a Scrollable Canned Message: 1. Dial [633]+[#] on the dial pad, -or- Use the Soft Key’s PERS-MSG option. -or- Press the PERSONAL MESSAGES button. Clear Messages is always first. The following message displays: 2. Press [#] to scroll through the messages or press [ ] to scroll backward through the list. 3. Scroll forward through the messages in the following order. The scroll is a rolodex-type scroll. 4. When the desired message displays on the LCD, press the HOLD button to activate that message on your station. A confirmation tone will sound; DND button LED will flash. CLEAR MESSAGES NEXT=# PREV=* SAVE=HOLD 1 - (Clear Messages) 7 - On Vacation 2-At Home 8-Return AM 3-At Lunch 9-Return PM 4 - In Meeting 10 - Return Next Week 5 - On Break 11 - Return Tomorrow 6-On Trip
Personalized Messages 71 To cancel the message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace the handset. The DND button LED will extinguish. SINGLE LINE TELEPHONE Not applicable Personal Messages Flexible Button You can program the code [633] onto a flexible button to speed access to select and use messages. To program the Personal Messages Flexible Button: 1. Press the SPEED button twice. 2. Press the desired flexible button. The LED will flash. 3. Dial [633]+[#] on the dial pad. A confirmation tone will sound. To use the flexible button, press that flexible button, then either: Dial the 2-digit message number (00-10 or 18-30) to activate the message. Confirmation tone sounds and DND button LED flashes. -or- Press [#] to scroll forward or [ ] to scroll backward through the list. When desired message is shown on the LCD, press HOLD to activate that message on your station. Confirmation tone sounds and DND button LED flashes. SINGLE LINE TELEPHONE Not applicable
72 PBX/Centrex Codes on a Flex Button PBX/Centrex Codes on a Flex Button For one-button access to Centrex or PBX features: 1. Program Centrex or PBX code into a Station or System Speed Dial bin, including hook-flash (FLASH key), [ ], and [#] commands (refer to “Speed Dial” on page 80). 2. Program that speed bin onto a flexible button (refer to “Flexible Button Programming” on page 48). Release Button The Release Button feature allows the station user to speed up call handling time by disconnecting calls while being off-hook. Using the handset, while off-hook (not the speakerphone): Press the preprogrammed RELEASE button [641] to terminate intercom call, transfer sequence, page announcement or CO call. Redial Last Number Redial To use Last Number Redial, either: 1. Press the SPEED button. 2. Press the pound [#] key. The last number dialed over an outside line will be automatically redialed. -or- Use the Soft Key’s LNR option when in an idle condition.
Redial 73 Save Number For Redial If you wish to save the last number you dialed,either: 1. After placing an outside call, keep the handset off-hook. 2. Press the SPEED button twice, -or- Use the Soft Key’s STORE NO option. Redial a Saved Number To dial a number that was saved for redial, either: Press the SPEED button, then press the [ ] key. -or- Use the Soft Key’s SNR option when in an idle condition. The saved number is automatically dialed. Repeat Redial When you place a CO call and a Busy or No Answer is received: 1. Press the preprogrammed RPT REDIAL flexible button [643]. You will receive an LCD prompt for a timer value. 2. Enter a valid number (006-999 seconds) for the Repeat Redial Timer. The default value is 060 (one minute). A confirmation tone will sound when you go on-hook. The flexible button LED will be lit steady. When the timer expires, you will receive a signal via a CO line queue indication on the RPT REDIAL flexible button. During the Queue Call Back, the LCD display will indicate that this is a Redial Call Back. Once the line queue is answered, the LCD will indicate an outgoing CO line. ENTER RPT REDIAL TIMER: XXX 006-999
74 Ring Down / Hot Line / Off-Hook Preference To activate a redial: Press the preprogrammed REDIAL flexible button, -or- Press the ON/OFF button, -or- Lift the handset, the line will be seized and number is dialed. If you receive a busy/no answer, you may repeat the step to activate another redial. To cancel the operation: Press the preprogrammed REDIAL flexible button. A confirmation tone will sound and the Auto Redial function is cancelled. SINGLE LINE TELEPHONE Not applicable Ring Down / Hot Line / Off-Hook Preference If your phone has been programmed for Off-Hook Preference, you can access an outside line, or a feature by going off-hook or pressing the ON/OFF button. It simulates the depression of a specific button and can be programed by a station user or a database administration programmer using code [691] + the button number.
Ring Down / Hot Line / Off-Hook Preference 75 While Off-Hook Preference is enabled, you may access internal intercom dial tone as follows: 1. Press the preprogrammed ICM button, -or- Dial your intercom number. (Do not lift the handset or press the ON/OFF button before dialing intercom number.) The LED will light steady and an intercom dial tone will sound. 2. Dial an internal station or feature access code. Off-Hook Preference Programming (Via a Station) If your phone is programmed for Off-Hook Preference and you were given the ability to enable or change the prime flexible button: 1. Dial [691] on the dial pad. 2. Dial desired button number. Refer to the following chart: To disable Off-Hook Preference: 1. Dial [691] on the dial pad. 2. Dial [00] on the dial pad. SINGLE LINE TELEPHONES When establishing an Off-hook Preference for SLT stations, it is necessary to program the SLTs CO line or line group, to access when going off-hook. Single line telephones can bypass Off-hook Preference by doing a hookflash and then dialing their extension number. 01020304 05060708 09101112 13141516 17181920 21222324
76 Ring Tone Ring Tone To select a distinctive ring tone for a station: 1. Dial the Ring Tone program code [695] on the dial pad. The following message displays: 2. Enter a valid tone number. The speaker will sound a steady tone that correlates to the 2-digit entry. The 2-digit tone number will display in the lower left corner of the LCD. The ringing choices are as follows: 3. When the desired tone is selected (default ringing code is set to 00), press the SPEED button to save it as the tone to present to callers. A confirmation tone will sound. ENTER RING TONES 00-36 XX PRESS SPEED TO SAVE CO RING TONE*/FREQUENCY Tone (#) Freq Tone (#) Freq Tone (#) Freq 00 697/770 13 770/1633 26 1209/1336 01 697/852 14 770/0 27 1209/1477 02 697/941 15 852/941 28 1209/1633 03 697/1209 16 852/1209 29 1209/0 04 697/1336 17 852/1336 30 1336/1477 05 697/1477 18 852/1477 31 1336/1633 06 697/1633 19 852/1633 32 1336/0 07 697/0 20 852/0 33 1477/1633 08 770/852 21 941/1209 34 1477/0 09 770/941 22 941/1336 35 1633/0 10 770/1209 23 941/1477 36 OFF 11 770/1336 24 941/1633 To n e D u r a t i o n * = 50 ms/50 ms 12 770/1477 25 941/0
School Zone 77 School Zone Description The School Zone feature allows a person at a station(s) specified as an Administrator to control incoming calls for all stations specified as a Classroom. The Administrator controls the type of call forwarding and the call forwarding destination. Call forwarding types include All Call Forward, No Answer Call Forw ard, Busy Call Forw ard, an d Bu sy / No An swer C all F orwa rd. Valid call forwarding destinations include station numbers, hunt groups, UCD groups, and Voice Mail groups. Stations to be included as part of the School Zone feature must be assigned in Admin programming as either an Administrator station or as a Classroom station. After these assignments have been established, the Administrator can easily control call forwarding for the specified Classroom stations by using feature code 630. Operation To control School Zone call forwarding (at an Administrator station): 1. Dial [630] + a call forward condition code (0 or 6-9) + a valid destination number Call Forward Condition Codes: Valid Destinations: 0 = Disabled Station Numbers 6 = All Call Forward Hunt Groups 7 = No Answer Call Forward UCD Groups 8 = Busy Call Forward Voice Mail Groups 9 = Busy / No Answer Call Fwd 2. Press [HOLD]. A confirmation tone sounds.