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Vodavi Starplus Sts Station User Guide

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    							38 CO Line Queue
    CO Line Queue
    If you wish to be placed on a waiting list for an outside line 
    to become available:
    1. Press desired busy OUTSIDE LINE button,
    -or-
    Press the POOL button. (A busy tone will sound.)
    2. Press the preprogrammed CO LINE QUEUE button (621).
    3. Replace the handset or press the ON/OFF button.
    To answer a queue:
    If you hear ringing and an outside line of the line group or a 
    LOOP button you queued onto is rapidly flashing:
    1. Lift the handset or press the ON/OFF button.
    2. Press the flashing OUTSIDE LINE button, or LOOP button.
    To cancel a call back request:
    1. Dial the CO Line Queue Cancel code [626] on the dial pad.
    2. Replace handset or press ON/OFF button.
    SINGLE LINE TELEPHONE
    1. Dial an outside line access code, a busy tone will sound.
    2. Briefly depress and release the hookswitch.
    3. Dial [621]. A confirmation tone will sound. 
    						
    							Conference 39
    Conference
    Conference Combinations
    Only stations that have conference enabled can institute a 
    conference.
    Add-On Conference -- Up to eight internal parties can 
    engage in a conference, or seven internal parties with one 
    external party. A maximum of five 8-party conferences (five 
    external parties maximum) can be established.
    Multi-Line Conference -- One internal station can engage in 
    a conference with up to four outside parties.
    Conference Procedures
    To establish a Conference:
    1. Lift the handset.
    2. Select an intercom station or dial desired outside party.
    3. When called party answers, press the CONF button.
    4. Add the next conference party by selecting another 
    outside line or intercom station, or by using the Soft Key’s 
    ADD MEM option.
    5. If the next conference party is an outside line and a busy or 
    wrong number is encountered, press one of the conference 
    parties on hold. This drops the busy or wrong number 
    party. Press the conference button again and repeat step 4.
    6. When the last party answers, press the CONF button twice. 
    (All parties will be connected.)
    A maximum of eight parties can be included in a 
    conference.  
    						
    							40 Conference
    To exit a Conference (controller only):
    For a Single-line
     conference …
    1. Press the ON/OFF button to ON.
    2. Press the MUTE button, then replace the handset to 
    monitor the conference.
    For a Multi-line
     conference …
    1. Press the HOLD button to place outside parties on hold. 
    The Hold Timer starts. If one of the two parties is internal, 
    that party is dropped.
    2. Either press CONF and hang up or press the ON/OFF button 
    or use the Soft Key’s EXIT option to leave the other 
    conference parties still connected in an unsupervised 
    conference. The CONF button flashes and the timer starts. 
    There is a warning tone before the other parties are 
    dropped.
    To re-enter a Conference:
    When the controller re-enters the conference, the disconnect 
    timer is reset.
    1. Lift the handset to re-enter a monitored conference.
    2. To re-enter a conference placed on hold, repeat steps for 
    establishing a conference.
    3. To re-enter an unsupervised conference, lift the handset 
    and press the flashing CONF button or use the Soft Key’s 
    RE-ENTER option. The CONF button will light steady and a 
    confirmation tone will sound.
    To terminate a Conference, the conference initiator who is 
    actively in the conference must:
    Replace the handset or press the ON/OFF button to OFF.
    To terminate an Unsupervised Conference:
    Press the flashing CONF button or use the Soft Key’s END 
    option while on-hook, all parties will be dropped. 
    						
    							Conference 41
    To terminate a party during a Conference call:
    1. Press the line button of the party you wish to drop.
    2. Replace the handset or press the ON/OFF button.
    3. Lift the handset or press the ON/OFF button.
    4. Press the flashing CONF button.
    SINGLE LINE TELEPHONE
    To set up a Conference with one external and one other 
    internal station:
    1. Place an outside call.
    2. Briefly depress and release the hookswitch to put the call 
    on hold.
    3. Dial the number of the internal station you wish to add.
    4. When that station answers, briefly depress and release the 
    hookswitch again. All three parties will be connected.
    To set up a Conference with Personal Park:
    1. While connected to an outside line, depress the hookswitch 
    momentarily. The intercom dial tone will sound.
    2. Dial [438]. The first call will be placed in personal park.
    3. Dial the desired number for the second call.
    4. Depress the hookswitch momentarily. The Intercom dial 
    tone will sound.
    5. Dial the code for SLT Conference Park [664]. All three parties 
    will be conferenced.
    6. Hang up to terminate the conference. 
    						
    							42 Dial-By-Name
    Dial-By-Name
    The system allows station users to dial extension numbers, or 
    speed bins, by entering the name of a person that has been 
    programmed for that station.
    The system database allows entry of a name (alphanumeric) up 
    to 24 characters in length for each station. The programmed 
    name can be used for dial-by-name station users and in 
    directory dialing.
    (NOTE … This feature should not be confused with the Name In 
    Display function.)
    1. Dial the Dial-By-Name 
    code [6
    ] on the dial pad,
    -or-
    Press the preprogrammed 
    DIAL-BY-NAME flexible 
    button.
    2. Dial the person’s last name 
    on the keypad as shown.
    Example …
    To search for the name BROWN, press [2] [7] [6] [9] [6].
    When the system finds a numeric match for the name 
    being dialed:
    A call will be placed to the station matching the name.
    An intercom call will signal the station according to the 
    intercom mode selected: H, T, or P.
    If fewer than 8 digits are dialed, the numeric match is 
    dialed after a 10-second interdigit time-out occurs, or 
    when the [#] key is pressed.
    1
    A-2
    B-2
    C-2D-3
    E-3
    F-3
    G-4
    H-4
    I-4J-5
    K-5
    L-5M-6
    N-6
    O-6
    P-7
    R-7
    S-7T-8
    U-8
    V-8
    *OPER#
    0
    Q-7W-9
    X-9
    Y-9
    Z-9 
    						
    							Directory Dial 43
    Directory Dial
    Display telephone users may view a list of up to 200 names 
    from the System Directory on the station’s LCD display. You can 
    dial the station or speed dial bin by pressing a single button.
    Names placed in the Directory List may be associated to 
    intercom numbers, System Speed dial bins, or entries in the 
    Local Number/Name Translation Table. You may view the 
    Directory List beginning with any letter of the alphabet, then 
    scroll through the list either forward or backwards.
    Directory Dialing may also be used to transfer a call from one 
    station to another.
    To view the Directory List:
    1. Dial the Directory List dial code [680] on the dial pad,
    -or-
    Press flexible button programmed as a directory dialing 
    button,
    -or-
    Use the Soft Key’s DIR-DIAL option when in an idle 
    condition.
    2. Press a button on the keypad that represents the letter of 
    the alphabet, to begin viewing the list of names.
    For example … pressing 2 once will produce names 
    starting with A. When 2 is pressed a second time, names 
    that start with B will display. Pressing 2 a third time will 
    display names that start with C. 
    						
    							44 Directory Dial
    3. The alphabet is represented on the keypad as shown:
    Names beginning with the letter chosen will show on the 
    LCD display.
    4. Dial [
    ] to scroll up (next entry) through the list,
    -or-
    Dial [#] to scroll down (previous entry) through the list,
    -or-
    Press another key to view the list for a different letter of the 
    alphabet.
    5. When the desired name displays on the LCD, press the 
    SPEED button to automatically dial the destination station 
    or outside phone number (via speed dial).
    If there are no names in the Directory List 
    beginning with the desired letter, a name with the 
    next higher letter displays on the LCD display.
    Letters “Q” and “Z” are not marked on many 
    telephone keypads; however, the illustration 
    above shows the correct keys used to access these 
    letters.
    1
    A B C D E F
    G H I J K L M N O
    T U V
    *
    #
    0
    23
    456
    789
    W X Y Z P Q R S
    O P E R
    A = 2
    B = 22
    C = 222 
    						
    							Do Not Disturb 45
    To transfer a call using Directory Dialing while on a call:
    1. Press the TRANS button.
    2. Dial the Directory Dial Code [680] on the dial pad,
    -or-
    Press the flexible button programmed for directory dialing.
    3. Press the digit associated with the person’s name and when 
    it displays, press SPEED to automatically dial the 
    destination station.
    4. Hang up to complete the transfer.
    SINGLE LINE TELEPHONE
    Not applicable
    Do Not Disturb
    To activate Do Not Disturb:
    Press preprogrammed DND button (button lights steady),
    -or-
    Use the Soft Key’s DND option when in an idle mode,
    -or-
    Dial [631] on the 8-button keyset. The DND button can be 
    pressed while the phone is ringing to stop the ringing.
    Calls may be transferred to internal stations only. 
    An attempt to transfer a call off-net (via a speed 
    dial bin) results in the call recalling upon going 
    on-hook. 
    						
    							46 Do Not Disturb
    To remove Do Not Disturb:
    Press preprogrammed DND button,
    -or-
    Use the Soft Key’s DND option,
    -or-
    Dial either [631] or [662]. The button LED will extinguish 
    and DND is cancelled.
    To activate One-time Do Not Disturb:
    Press the preprogrammed DND button while you are off-hook 
    and connected to a CO line or intercom call. The DND button LED  
    will light, and off-hook tones at your station are cancelled.
    To cancel One-time Do Not Disturb:
    Replace the handset. The DND button LED will extinguish 
    and DND will be cancelled.
    SINGLE LINE TELEPHONE
    To activate Do Not Disturb:
    1. Lift the handset.
    2. Dial [631].
    3. Replace the handset.
    To remove Do Not Disturb:
    1. Lift the handset.
    2. Dial [631] or [662].
    3. Replace the handset. 
    						
    							Executive Override 47
    Executive Override
    Executive Override allows stations designated as “Executive” 
    the ability to override and “barge in” on other keysets engaged 
    in  C O L ine c onversation s. A c han ge in  volume may  oc cur on th e 
    CO Line or intercom call after the barge-in occurs.
    If you call a busy station:
    1. Press the preprogrammed EXECUTIVE OVERRIDE button 
    (625). The Executive station is bridged onto the CO line 
    conversation in progress at the called station. An optional 
    warning tone is presented to all parties prior to cut-thru.
    2. Replace the Executive station handset to terminate the 
    override.
    Flash
    When connected to an outside line:
    Press FLASH to disconnect the outside line and reseize an 
    outside line dial tone.
    Flash Key on Intercom
    When connected to a page zone or another internal party:
    Press FLASH to disconnect page or intercom call. An 
    intercom dial tone will sound.
    Use of this feature when the executive override 
    warning tone is disabled may be a violation of Federal, 
    State or Local Laws, and an invasion of privacy. Check 
    applicable laws in your area before using this feature. 
    						
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