Vodavi Starplus Sts Station User Guide

							78 School Zone
To view call forwarding status of Classroom telephones:
1. The Administrator uses a station assigned as an 
Administrator station and dials feature code [630] + [#]. A 
confirmation tone sounds and the LCD updates to show 
one of the following displays: 
2. Press [ON/OFF] to return to an idle status.
Conditions
»  A station can be assigned as an Administrator or as a 
Classroom, but not as both.
»  A call from an Administrator station to a Classroom station 
overrides any School Zone call forward settings and the call 
rings at the Classroom station.
»  School Zone call forwarding overrides station user call 
forwarding and DND.
»  If an E-911 button is programmed, both audible and visual 
alert indications will be provided, regardless of School Zone 
call forward settings.
»  The School Zone call forwarding feature does not apply to a 
Classroom station that is in a hunt group or a UCD group.
CLASSROOM STATUS
BSY FWD TO XXXXCLASSROOM STATUS
B/NA FWD TO XXXX
CLASSROOM STATUS
NA FWD TO XXXXCLASSROOM STATUS
FWD TO XXXX 
						

							Software Version 79
Software Version
The current system software version can be viewed. The display 
shows the version number and level of software.
To view the Software Version Display:
Dial the S/W Display code [605] on the dial pad. The top line 
of the LCD shows the engineering version of the software. 
The bottom line of the LCD shows the features that are 
enabled for your software, e.g., BASIC.
Speakerphone
1. Press the ON/OFF button to ON (An intercom dial tone will 
sound).
2. Press the DSS key of the desired party or press an available 
OUTSIDE LINE button and dial the number.
The speakerphone will be activated.
3. Press the ON/OFF button to end the call. 
						

							80 Speed Dial
Speed Dial
A keyset user can associate up to 20 frequently dialed numbers 
as Station Speed Numbers (9000-9019). Telephone numbers 
can be up to 24 digits including pauses, flash commands, 
pulse-to-tone switchover, and non-display characters. A pause 
is automatically inserted after a flash.
To use speed dial:
1. If an outside line was not specified in programming, one 
can be selected now or the system will assign the line.
2. Press the SPEED button and dial speed bin location,
-or-
Press the preprogrammed the speed bin button,
-or-
Use the Soft Key’s SPD option and then dial a speed bin 
location when in an idle condition.
To store speed dial numbers:
1. Press the SPEED button once.
2. Press an OUTSIDE LINE button or the POOL button.
-or-
Select an outside line by pressing the SPEED button again.
3. Dial the speed bin location. 
						

							Speed Dial 81
4. Dial the desired telephone number and include these 
special codes:
TRANS -- Initiates a Pulse-To-Tone switchover.
HOLD -- Inserts a Pause.
FLASH -- Inserts a Flash into the speed number.
TRANS -- When used as the first entry in the speed bin, this 
inserts a non-display character causing numbers stored in 
the bin not to appear on the digital telephone’s display 
when bin is accessed.
5. Press the SPEED button.
6. Replace the handset to end the speed bin programming.
To program multiple speed numbers:
1. Press the SPEED button twice to conclude programming a 
number.
2. Enter the next speed number bin to program.
If the station has no line appearance for the line 
programmed into the speed bin, that line comes up under 
the LOOP button or POOL button when accessed.
To erase an existing speed bin:
1. Press the SPEED button twice.
2. Dial the speed bin location.
3. Press the SPEED button again. A confirmation tone will 
sound.

SINGLE LINE TELEPHONE
To use speed dial:
1. Lift the handset.
2. Dial [668] on the dial pad.
3. Dial the desired station or system speed bin number
(9000-9099).
4. Replace the handset to end the call. 
						

							82 Station/Port Fixed Number
To store speed dial numbers:
1. Lift the handset.
2. Dial [661] on the dial pad.
3. Dial desired station speed number (9000-9019).
4. Dial the telephone number to store.
5. Briefly press and release the hookswitch. A confirmation 
tone will sound.
System Speed Dial Access
Stations can be individually allowed or denied the ability to use 
system speed dial (9020-9099) numbers. (System speed numbers 
9060-9099 are not monitored by toll restriction.) Stations cannot 
be prevented from using station speed dial.
The first programmed attendant must enter the System Speed 
numbers (9020-9099). If an attendant was not specified, system 
speed numbers are entered at Station 100.
Station/Port Fixed Number
When a station dials the feature code 611 on a display 
telephone, it will display the Fixed Station/Port Number for that 
telephone. For example, when using flexible numbering some 
programming steps require the “FIXED” code. This code allows 
you to dial 611 and quickly determine the fixed port.

SINGLE LINE TELEPHONE
Not applicable
Line Group 1 is programmed along with SLT speed 
numbers, and thus Line Group 1 is used when 
activating station speed dial from an SLT.
STATION PORT:
XXX 
						

							St at ion Relocat e 83
Station Relocate
The Station Relocation Feature allows you to dial a code 
followed by the old station number to bring all the station 
attributes including extension number, button mapping, speed 
dial, and class of service to the new location.
1. A station can be relocated by unplugging it, then plugging 
it into a new location.
2. Dial [636] on the dial pad. Then, dial the extension number 
of the station being relocated. Once this is done, all station 
attributes are copied to the current station.

SINGLE LINE TELEPHONE
Not applicable
Text Messaging (Silent Response)
The Text Messaging feature allows you to use text messages to 
respond to a caller that has either Camped On or has used the 
off-hook voice over (OHVO) feature to alert a busy station of a 
waiting call or message. The Camped On station may respond 
to the caller via the canned, custom, and silent response text 
(LCD) messages. Text messages appear on the calling party LCD 
display. The calling (originating) station and receiving station 
MUST be digital telephones. The receiving station MUST also be 
programmed to allow OHVO calls.
If a station is assigned to a specific port and that 
station user unplugs their station and plugs it in at 
another location, the database administration 
programming is updated to reflect the new port 
change. Station lock will prevent this feature from 
working correctly. 
						

							84 Text Messaging (Silent Response)
While receiving a Camp On or OHVO call:
The called party may press a preprogrammed Text Message 
button with a specific message [633+XX].
For Example … [633] + [38] means a telephone calling the 
station receives the message WHO IS IT ?

SINGLE LINE TELEPHONE
Not applicable
Code Text Message Code Text Message
31 I Will Take Call 42 Is It Important?
32 Take Message 43 Is It Urgent?
33 Transfer To Secretary 44 Send Call To Voice Mail
34 Put Call On Hold 45 Park Call
35 Call Back 46 Out Of Office
36 One Moment Please 47 Put Call Through
37 I Will Call Back 48 I Am Busy
38 Who Is It? 49 O.K.
39 Is It Long Distance? 50 No 
40 Is It Personal? 51 Yes
41 Is It An Emergency? 
						

							Uniform Call Distribution 85
Uniform Call Distribution
The Uniform Call Distribution (UCD) features are described in 
the following sections.
UCD Calls In Queue Display
From an idle display key telephone:
1. Dial [567] followed by the UCD group number (55X),
-or-
Press the preprogrammed flexible button. The ON/OFF 
button LED lights steady.

This idle display prompts a Supervisor that a group is 
having problems answering their calls.

The display tells the agent and their supervisor how 
many calls are in queue.

The agent automatically receives the calls in queue 
display whenever there is a call in queue.
2. Replace the handset or press ON/OFF to terminate display.
UCD Available/Unavailable Mode
If you are a UCD Agent, you can place your station in the 
Available mode to receive UCD type calls or in the Unavailable 
mode to block UCD calls from ringing to your station.
To enter Available Mode:
Dial [566] on the dial pad to start receiving UCD calls,
-or-
Press the preprogrammed AVA I L A B L E / U N AVA I L A BL E  b u t t o n .
This feature cannot be used with a call in progress. 
The station is considered busy for incoming calls 
during this operation. 
						

							86 Uniform Call Distribution
To enter Unavailable Mode:
Dial [566] on the dial pad to block incoming UCD calls,
-or-
Press the preprogrammed AVA I L A B L E / U N AVA I L A BL E  b u t t o n .
UCD Overflow Station Forward
An enhancement allows UCD calls reaching the Overflow 
Station to call forward to another station:
1. Lift the handset or press the ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the desired code:
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer
4. Dial the 3- or 4-digit destination number where calls are to 
be forwarded (Station, Voice Mail, UCD groups, Hunt 
group). A confirmation tone will sound.
5. Replace the handset or press the ON/OFF button.
To remove call forwarding:
1. Lift the handset or press the ON/OFF button.
2. Press the FWD button. A confirmation tone will sound and 
the FWD LED will extinguish. 
						

							Universal Day/Night Answer 87
Universal Day/Night Answer
Incoming CO lines can be programmed for Universal Day 
Answer (UDA) or Universal Night Answer (UNA). UDA/UNA 
assigned CO lines can also signal over the external page port(s). 
If External Day programming is enabled and the system is in 
the day mode, the assigned external page port(s) present a 
ringing signal. UDA/UNA is established on a per CO line basis in 
admin programming.
When the system is in Day or Night mode and an outside 
line rings at another station, and you wish to answer it:
Dial [#5]  or use the Soft Key’s UDA/UNA option. The 
connected outside line can be transferred or disconnected.
Voice Mail
Call Forwarding to Voice Mail Groups
Callers may be routed directly to your mailbox by forwarding 
your phone to a voice mail group.
1. Lift handset or press ON/OFF.
2. Press FWD or dial [640].
3. Dial the desired code:
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer
4. Dial the 3-digit Voice Mail group pilot number where calls 
are to be forwarded (440-447 = voice mail groups 1-8). A 
confirmation tone will sound.
5. Replace handset or press ON/OFF.
Each telephone utilizing Universal Day/Night Answer 
must have a loop button appearance if the ringing 
outside line does not display at their phone.