Vodavi Starplus Sts Station User Guide

							58 Message Wait
To use a mailbox button:
The called station presses the MAILBOX flexible button and 
goes on-hook. The internal or external call is then 
transferred to the VM port by the telephone system.
Message Wait
Stations that are busy, unattended, or in DND can be left a 
message indication by other stations in the system. Up to five 
messages can be left at one keyset. Upon return to the station, 
the user can press the flashing MSG WAIT button to ring each 
party in sequential order.
To leave a message waiting indication:
If you dial a station that is busy, unattended, or in DND, you can 
leave a message waiting indication.
1. Lift the handset or press the ON/OFF button.
2. Dial the desired intercom station.
3. Press the MSG button or use the Soft Key’s MSG option. A 
confirmation tone will sound. The called partys MSG 
button will flash slowly.
4. Replace the handset or press ON/OFF to end the call.
To answer a message waiting indication:
If your MSG button is lit, you have a message waiting for you. 
The first message left is the first one called.
1. Press the MSG button or use the Soft Key’s MSG option. The 
station that left message will be signaled with tone ringing.
2. If the called station does not answer, press the MSG button 
once to leave message.
Up to five messages can be left at any Station.
OR 
						

							Modem 59

SINGLE LINE TELEPHONE
To leave a message waiting indication:
1. Lift the handset.
2. Dial the desired intercom station.
3. If you do not receive an answer, or a DND tone sounds, 
briefly depress and release the hookswitch.
4. Dial [623].
5. Hang up.
To answer a message waiting indication (your message 
waiting lamp is flashing or there is an interrupted dial tone 
when you lift the handset):
1. Lift the handset.
2. Dial [663]. The station that left message will ring.
Modem
Voice Mail Modem Access
You can program Vodavi voice mail systems using the 
telephone system modem.
To access the voice mail system, you can either:
 Dial [498], ring directly to 498, be transferred to 498.
Telephone System Modem Access
Feature code 499 is used for access to the telephone system 
modem. This modem allows remote telephone system 
programming via an SLT or externally by having a call 
transferred to extension 499. COs and DIDs (if applicable) can 
also be programmed to ring directly to extension 499. 
						

							60 Mute
Mute
Pressing the MUTE button while in the speakerphone mode or 
using the handset disables the microphone but does not affect 
the speech coming over the speaker or handset. Pressing the 
illuminated MUTE button again reactivates the microphone.
To disable the microphone:
1. Press MUTE while off-hook on speakerphone or handset to 
activate.
2. Press MUTE again to deactivate. Mute automatically 
deactivates upon call termination.
Name In Display
Every extension (Key or SLT) has the capability to program your 
name so that people using display telephones will see your 
name instead of your station number.
To create your name:
1. Dial [690] on the dial pad.
2. Use dial pad keys to enter your name (up to 7 characters).
3. Press the SPEED button to complete programming process.
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24A - 21
B - 22
C - 23D - 31
E - 32
F - 33
G -  41
H - 42
I  - 43J - 51
K - 52
L - 53M - 61
N - 62
O - 63
T - 81
U - 82
V - 83W - 91
X - 92
Y - 93
Z - 94 P - 7 1
R - 72
S - 7 3
Q - 74
#0
0PER
1
*
D - 31
E - 32
F - 33 
						

							Night Service 61
To erase your name:
1. Dial [690] on the dial pad.
2. Press the SPEED button to complete the erasing process.

SINGLE LINE TELEPHONE
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters may be entered) by 
using keys on the dial pad.
3. Briefly depress the hookswitch and release to complete the 
programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Briefly depress the hookswitch and release to erase.
Night Service
To enter Night Service Mode, from an idle station:
Press the preprogrammed NIGHT SERVICE flexible button 
[604]. The system is now in the Night Service Mode.
To remove Night Service Mode:
Press the preprogrammed NIGHT SERVICE flexible button 
[604] again. The system is now removed from the Night 
Service Mode. 
						

							62 Off-Hook Voice Over (OHVO)
Off-Hook Voice Over (OHVO)
While off-hook on a call (CO or Intercom), this feature allows 
you to receive a voice announcement through the handset 
receiver without interrupting the existing call. You may then 
respond to the calling party using CAMP ON procedures to talk 
to the calling party or use Silent Text Messaging to respond to 
the calling party via LCD Displays.
The calling station is placed in a one-time DND mode upon 
initiating the voice-over. One-Time DND cannot be toggled 
during the OHVO call. The station receiving the OHVO call must 
be off-hook and in the “H” mode.
To place an Off-hook Voice Over call:
When an OHVO station calls a busy OHVO station and a busy 
tone is received, the calling OHVO station must:
Press a preprogrammed OHVO button [628] or use the Soft 
Key’s OHVO option to initiate an OHVO announcement, and 
the following occurs:

The HOLD button LED flashes at the called OHVO 
station.

The OHVO receiving station receives a one-beep 
warning tone. The station receiving the OHVO call must 
be off-hook and in H or P mode, then the calling OHVO 
party may begin the voice announcement to the called 
OHVO party. The called OHVO station’s existing 
conversation is uninterrupted and the voice over 
announcement does not drown out the existing 
conversation. If the receiving station is call forwarded, 
use [5#] to override forwarding.
OR 
						

							Off-Hook Voice Over (OHVO) 63

The calling OHVO station is not connected or able to 
hear the called station’s conversation (connection only 
allows calling station to transmit to the called station).
To respond to an Off-hook Voice Over:
After receiving an OHVO announcement, three options are 
available to respond to the caller:
Option 1 -- This method lets the receiving station respond to 
an OHVO announcement utilizing the MUTE feature button. 
This button is pressed to carry on a two-way conversation with 
the OHVO initiator while still listening to the original call.
Option 2 -- The OHVO receiving station may respond to the 
calling station by using the Silent Text Messaging (this feature 
is only available to digital key telephones, and the calling 
station must be a digital display telephone). The OHVO 
receiving station may press a preprogrammed Message button 
to respond to the voice over announcement without being 
released from the current call (e.g., by pressing a flexible button 
preprogrammed for the message IN MEETING, the calling 
station receives this message on the LCD display).
Option 3 -- The OHVO receiving station may respond to the 
calling OHVO station by using the Camp On feature. The OHVO 
receiving station presses the flashing HOLD button to consult 
with the calling station. The existing call (CO line) goes on 
Exclusive Hold automatically. This method then follows Camp 
On procedures and operation.

SINGLE LINE TELEPHONE
Not applicable
The calling station is placed in a one-time DND 
mode upon initiating the Voice Over. One-Time 
DND cannot be toggled during the OHVO call. 
The station receiving the OHVO call must be 
off-hook and in H mode. 
						

							64 Outside Calls
Outside Calls
Placing an Outside Line on Hold

If Exclusive Hold Preference is programmed, press HOLD 
once for Exclusive Hold or twice for System Hold.
-or-

If System Hold Preference is programmed, press HOLD 
once for System Hold or twice for Exclusive Hold.
Answering a Recall
When an outside line has remained on hold for an extended 
period of time, you are reminded with a recalling ring. (If 
Preferred Line Answer is enabled, skip step 1.)
1. Press the OUTSIDE LINE, LOOP, or POOL button (flashes at a 
very fast rate).
2. Lift the handset or press ON/OFF to converse with party.
Answering an Outside Call
1. Lift the handset or press the ON/OFF button.
2. Press slow flashing OUTSIDE LINE button or LOOP button. 
(If Preferred Line Answer is programmed, you may answer 
an outside line by lifting the handset or pressing ON/OFF.)
Placing an Outside Call
To access an outside line for dialing out:
1. Press idle CO line button, POOL button,
-or-
Dial access code: 9, 801-823, 88+LLL. (LLL = CO Line Number)
2. Dial number for outside call.
3. Lift handset or use speakerphone to converse with party. 
						

							Pa g in g 65
Pagi ng
If you are given the ability to make page announcements:
1. Lift the handset or press the ON/OFF button.
2. Dial a three-digit paging code,
-or-
3. Press the preprogrammed PAGING flexible button.
-or-
Use the Soft Key’s ALLPG IN or ALLPG EX options (versus 
codes 709 or 761) when in an idle condition.
4. Speak in a normal tone of voice to deliver message.
Stations receiving a page Announcement can press the 
Volume Bar to change Paging Volume. The display shows:
5. Replace the handset to terminate the page announcement.
Code Zone Code Zone
700 Int/Ext All Call 706 Internal Zone 6
701 Internal Zone 1 707 Internal Zone 7
702 Internal Zone 2 708 Internal Zone 8
703 Internal Zone 3 709 Internal All Call
704 Internal Zone 4 761 External Page Zone
705 Internal Zone 5
SPEAKER PAGE [#########]
MMM DD YY HH:MM am
Stations off-hook or in DND will not hear the 
page announcement. 
						

							66 Personalized Messages
Paging - Meet Me
To request another party meet you on a page:
1. Dial the desired three-digit paging code.
2. Request the party to meet you on the page.
3. Do not hang up; wait for the requested party to answer.
To answer a Meet Me Page:
1. Go to the nearest phone.
2. Dial [770] or press the preprogrammed MEET ME flexible 
button. You will be connected to party that paged you.
Personalized Messages
Pre-assigned Messages
Each station can select a pre-assigned message to display on 
the LCD of any key telephone calling that station. There are ten 
messages available.
To select a pre-assigned message:
1. Dial [633] on the dial pad,
-or-
Press the a preprogrammed PERSONAL MESSAGES button.
2. Dial the 2-digit code for the message that displays. A 
confirmation tone will sound; DND button LED will flash.
This feature is unavailable at Attendant stations.
Stations cannot be call forwarded or in DND and have 
this feature active.
00 = (clears msgs) 04 = Return Tomorrow 08 = At Home
01 = On Vacation 05 = Return Next Week 09 = On Break
02 = Return AM 06 = On Trip 10 = At Lunch
03 = Return PM 07 = In Meeting 
						

							Personalized Messages 67
To cancel a pre-assigned message:
1. Either dial the Personal Messages code [633] + [00], dial 
[662], or press the DND button.
2. Replace the handset. The DND button LED will extinguish.
Custom Messages
Each station can select from ten possible custom messages to 
display on the LCD of a key telephone calling that station. 
These messages are programmed from the first attendant 
station for system-wide use.
Each station can also program
 three unique custom messages.
To select a custom message:
1. Dial [633] on the dial pad, 
-or-
Press a preprogrammed PERSONAL MESSAGES button.
2. Dial a valid message number (21-30) for the desired custom 
message.
The first Attendant should provide a list of messages to 
each station user.
To program a unique custom message:
1. Dial [633] on the dial pad.
2. Dial a valid message number (18-20) for the desired custom 
message.
3. Enter a custom message, up to eight characters.
4. Press the HOLD button to save the message.
The Custom Messages feature is not available for use 
by attendant stations.