Vodavi Starplus Sts Station User Guide

							vi December, 2002
Digital Telephone Features
Digital Key Telephone Buttons
Number Feature Description
1 Display Displays information about telephone 
status,  dialing directories, and text 
message information.
2 Message 
IndicatorProgrammable indication for Ring Line, 
Voice Mail, Message Wait, or handset 
operation.
FLASH TRANS
SPEED CONF
MSG FWD
MUTECAMP ON
ON/OFFHOLD
VOLUME123
456
789
0ABC DEF
GHI JKL MNO
PRS TUV WXY
OPER
12
3
4
5
67
89
1011
12
13
1415
16
17
18
*#
9 1 
						

							December, 2002 vii
3 Flexible Button 
KeysUsed to access outside lines or access
call-handling features.
4 MSG Key Used for Auto-CallBack to a phone that has 
left a text message or to access voice 
messages.
5 FWD Key Used to forward your calls to another 
station or voice mail.
6 SPEED Key Used to access speed dialing, save number 
redial, and last number redial. Buton is also 
used to access flexible button 
programming.
7 CONF Key Used to establish conference calls.
8 TRANS Key Used to transfer an outside call from one 
station to another.
9 FLASH Key Used to end an outside call and to restore 
dial tone without hanging up receiver.
10 CAMP ON Key Used to alert a busy station that an outside 
line is on hold and waiting for them.
11 MUTE Key Used to activate/deactivate MUTE 
function. When activated, the party on the 
other end cannot hear you.
12 HOLD Key Used to hold calls or to retrieve held calls.
13 ON/OFF Key Used to make a call without lifting the 
handset.
14 VOLUME Key Used to adjust level of tones, background 
music, ringing, receiver volume, and 
display contrast.
15 Speaker Outputs tones and voice at your extension.
16 Microphone Used to talk with other party without using 
the handset.
17 H P T Used to select mode of operation: 
Handsfree, Privacy, or Tone.
18 Interactive Soft 
KeysUsed to work in conjunction with fixed and 
flexible features.
19 Headset Jack 2.5 mm Headset Jack is located on the left
side of the telephone. Digital Key Telephone Buttons
Number Feature Description 
						

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							1
ABOUT THIS USER GUIDE
The features described in this User Guide apply to Vodavi  
STS Digital and Vodavi Single Line Telephone Systems.
GUIDELINES 
Flexible Buttons  -- Most system features can
 be set up on a
flexible button for easy one-button access. (For more details, 
r efer to  “Flexible Button Programming” on page 48. )
This  “Flex Btn ” symbol indicates those features that 
need
 a  preprogrammed  button to function properly.
- 
EXCEPTION -
When the  “Soft Key ” symbol is also
 present, use of
e it h er a prepro gram med  b utt on  or a  So ft   K ey is
permitted.
Flexible Numbering  -- This feature allows the system
numbering plan to be modified, as well as the length of the 
feature access codes (2-4 digits).
For consistency, the following programming and operating 
procedures refer to  “3-digit”  default codes.
To verify the numbering plan for your system, consult
with your System Administrator.
Single Line Telephones  -- A “telephone ” symbol
appears when the Single Line Telephone (SLT)
operation differs from the Digital Telephone.
If your SLT has a FLASH key  … use that key instead
of  “depressing the hookswitch ” when instructed.
Soft Key

SLT 
						

							2 911 Alert
911 Alert
Any station user or attendant who programs a flexible button 
for 911 ALERT (feature code 608) will be alerted of internal 
stations placing 911 calls. The system can store the 16 most 
recent 911 calls. Calling information includes the time/date of 
the call and the station number from which the call was placed.
The initial 911 Alert indications include:

Audible ringing tone

Green flashing 911 ALERT flexible button LED

Automatic LCD display of 911 call information
XX = Index number (01-16)
Station users and attendants can press the flexible button as 
necessary to view additional 911 call information in the stored 
list. Once a station user or attendant views the information for 
all 911 calls in the system list:

LEDs at all stations will change to a solid red indication.

Audible ringing tone at all stations ceases.

LCDs at all stations will revert to a normal display.
The list remains available for review by pressing the 911 
ALERT flexible button until all messages are deleted.
To delete logged 911 Alert messages:
An attendant must use the following steps to delete the 
messages on a system-wide basis.
1. Press the 911 ALERT flexible button to display the 911 
call information for deletion.
2. Press FLASH to delete that message.
E911 CALL XX: STA XXXX
MM/DD/YY HH:MM
Dialing 911 from any station overrides previously 
enabled features such as Do Not Disturb. 
						

							Account Codes 3
Account Codes
Using Account Codes
Prior to placing, or during, an outside line call:
1. Press the preprogrammed ACCOUNT CODE button (627).
2. Dial account code up to 12 digits. ( The other party does not 
hear the digits being dialed).

If account code is less than 12 digits, an [
] must be 
entered to return to the call.

If account codes are forced, the account code must be 
entered prior to dialing the outside number.
3. Dial [9] or CO Access code. A dial tone will sound.
4. Dial the desired number.
Verified Account Codes
Prior to placing an outside line call:
1. Press the preprogrammed ACCOUNT CODE button (627).
2. Dial account code up to 12-digits.

SINGLE LINE TELEPHONE
To enter an Account Code before a call:
1. Lift the handset.
2. Dial [627].
3. Dial the account code.
4. Dial [9] or CO Access code. A dial tone will sound.
5. Dial the desired number.
If the account code contains fewer than 12 digits, dial [
] 
to automatically return to the call. 
						

							4 Account Codes
To enter an Account Code during a call:
1. Depress the hookswitch momentarily. Call is placed on 
executive hold while you enter your account code.
2. Dial [627].
3. Dial the account code.
Account Codes - Traveling COS ( Verified)
To use Verified Account Codes:
1. Press preprogrammed ACCOUNT CODE b utton (627) before 
accessing a CO line.
2. Dial account code up to 12-digits. If account code matches 
a verified account code, intercom dial tone is returned. 
Otherwise an error tone is presented.
3. Access an outside CO line, or dial the LCR code, and then 
dial the desired number.

SINGLE LINE TELEPHONE
To enter an Account Code before a call:
1. Lift handset.
2. Dial [627].
3. Dial account code.
4. Dial [9] or CO Access code. A dial tone will sound.
5. Dial desired number.
If the account code contains fewer than 12 digits, dial [
] 
to automatically return to the call.
SMDR must be enabled for the Account Code 
feature to operate, and become part of the SMDR 
record.
If Account Code contains fewer than 12 digits, dial 
[
] to return to intercom dial tone. 
						

							Answering Machine Emulation 5
Answering Machine Emulation
When a call is sent to your voice mailbox, you can press a 
preprogrammed flexible button to listen to the caller leaving 
the voice mail message. If you decide to speak with the caller, 
you can press the preprogrammed button to be connected to 
the caller.
Notification Methods
There are two methods of notification, a Ring Mode or a 
Speaker Mode. These methods are controlled by the type of 
flexible button assigned on the telephone.
The preprogrammed button type (654+0=Ring Mode, 
654+1=Spkr Mode) defines the operation mode. An incoming 
CO call rings at a station and forwards (except busy type) to the 
station’s VM mailbox.
Ring Mode
The preprogrammed flexible button flashes red while the caller 
is in your mailbox. You can press the flashing button and the 
audio is broadcast over the speaker of the keyset. The MUTE 
key is also enabled and the LED lights solid green. When the 
call is ringing the station in the ring mode, the display shows:
SCREENING RING
MMM DD YY HH:MM am 
						

							6 Answering Machine Emulation
Speaker Mode
The VM message is broadcast over the speaker. The MUTE key 
is enabled and the LED lights solid green. When the station is 
monitoring the caller in VM, the display shows.
MAILBOX Options
The Mailbox Owner can select from the following options when 
a call is sent to their voice mailbox.
To leave caller in VM and turn off speaker:
Press the ON/OFF button and continue to listen to message 
being left without taking action at the keyset. After the VM 
message is left, the preprogrammed button will be solid red 
and the keyset will return to idle.
To talk to party leaving the message:
Press the MUTE key. Station is still in CONF and caller can 
hear VM and you.
To pick up call:
Press the flexible button. When the call is picked up, the 
voice mail system will disconnect from the call.
SCREENING
MMM DD YY HH:MM am 
						

							Attendant Features 7
Attendant Features
If your station is designated as the attendant station, the 
following features are available to assist you in efficiently 
operating your telephone.
Attendant Clear Alarm
The attendant can dial feature code [606] to clear any T-1 alarm. 
This function does not clear the condition, only the display.
Attendant CO Line External (Off-Net) Forward
To activate off-net forwarding:
1. Dial [603] on the dial pad,
-or-
Press the preprogrammed CO OFF-NET FORWARD button.
2. Dial the CO group access code of group to be forwarded:
[801-823] = CO Group 1-23
[824] = All CO Groups
3. Dial the speed bin number that contains the number where 
calls are to forward. A confirmation tone will sound.
To cancel off-net forwarding:
1. Dial [603] on the dial pad,
-or-
Press preprogrammed CO OFF-NET FORWARD button.
2. Dial the CO group access code.
3. Dial [#] on the dial pad. A confirmation tone will sound.