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Vodavi Starplus Sts Key Systems Programming Operation Manual

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Page 41

Call Coverage2-21
Features and Operation
Call Coverage
Description
The Call Coverage feature provides the functionality for stations to answer calls for other 
stations by utilizing call coverage buttons. Visual and Audible status of ringing stations to an 
assigned coverage station are provided. Multiple coverage stations can have the same 
remote ringing station(s) programmed on their stations. Once a coverage station answers the 
call, other stations attempting to answer the call receive a busy tone...

Page 42

2-22Call Coverage
Features and Operation
The call is answered and ceases to ring at any other stations that may have the same 
coverage appearance. The following message will display after the call is answered.
SINGLE LINE TELEPHONE
This feature can cover SLT extensions, however an SLT cannot perform the call coverage 
function. The SLT extension need not be physically installed, only the SLT card must be 
installed.
Conditions
» Direct CO calls have ring and LCD priority over call coverage calls. The...

Page 43

Call Forward2-23
Features and Operation
Call Forward
Description
The following sections describe the programming and operation of available call forwarding 
options.
Call Forwarding
Description
Stations can be allowed or denied the ability to forward all incoming CO calls, intercom calls, 
and transferred outside lines to another station or group.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single...

Page 44

2-24Call Forward
Features and Operation
4. Press the CALL FORWARD flexible button (Button #10). The following message displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT …Call Forwarding is enabled at all stations.
Conditions
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a...

Page 45

Call Forward2-25
Features and Operation
Call Forward - All Calls
Description
The Call Forward All Calls feature allows a station the ability to have all their calls (internal or 
external) forwarded immediately to a designated station, a UCD group pilot number, Voice 
Mail group number, Hunt group number, or speed dial bin number for off-net forwarding.
Operation
To activate All Call Forwarding:
1. Lift handset or press ON/OFF button, press the FWD button or dial [640], then dial the All 
Calls code...

Page 46

2-26Call Forward
Features and Operation
Call Forward - Busy
Description
The Call Forward Busy feature allows a station the ability to have their calls forwarded to a 
designated station, a UCD group pilot number, Voice Mail group number, or Hunt group 
when their station is busy or in DND.
Operation
To activate Busy Call Forwarding:
1. Lift the handset or press ON/OFF button, press the FWD button or dial [640] on the dial 
pad, then dial the Call Forward Busy code [8] on the dial pad.
-or-
Use the Soft...

Page 47

Call Forward2-27
Features and Operation
Operation
To activate Busy / No Answer Call Forwarding:
1. Lift the handset or press ON/OFF button, press the FWD button or dial [640] on the dial 
pad, then dial the Call Forward Busy/No Answer code [9] on the dial pad.
-or-
Use the Soft Key’s B/NA-FWD option when in an idle condition.
2. Dial the desired destination number where calls are to be forwarded. A confirmation tone 
sounds.
3. Replace handset; ON/OFF button extinguishes automatically, if used instead of...

Page 48

2-28Call Forward
Features and Operation
4. Dial the appropriate forwarding condition code.
[6] = All Calls [8] = Busy [
] = Off-Net
[7] = No Answer [9] = Busy/No Answer
5. Dial the three- or four-digit destination number where calls are to be forwarded (Station, 
Voice Mail, UCD or Hunt Group, or speed bin (only for off-net)). A confirmation tone 
sounds.
6. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
To remove Follow Me Call Forwarding:
1. Lift the handset or...

Page 49

Call Forward2-29
Features and Operation
» When a key telephone is forwarded remotely, the key station’s forward button lights. The 
station user may cancel the forwarding at their station by pressing ON/OFF, then the FWD 
button. SLT users can cancel their forwarding by going off hook and dialing the forward 
code.
» DISA callers entering the code and making a mistake are given error tone for 3 seconds, 
silence for 2 seconds, then the dial tone is returned.
Call Forward - No Answer
Description
The Call...

Page 50

2-30Call Forward
Features and Operation
Call Forward - External (Off-Net)
Description
Stations are allowed to forward intercom and transferred CO line calls to an off-net location. 
The Call Forward Off-Net feature allows a station to reroute calls that would normally be lost. 
Calls can be forwarded to home or another off-net site. Initially-ringing CO calls cannot be 
forwarded with this feature.
Operation
To activate Off-Net Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD...
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