Vodavi Starplus Sts Key Systems Programming Operation Manual

Voice Mail2-291
Features and Operation
Programming Steps
1. Press FLASH and dial [65]. The following message displays.
XXXX = 3- or 4-digit flexible voice mail group number
The top left button in the flexible button field is lit for programming Voice Mail Group 
440.
2. To change Voice Mail groups or enter further voice mail groups, press the appropriate 
flexible button 1-8 (440–447) and perform the following procedures.
DEFAULT … No voice mail stations are assigned.
Alternate Voice Mail Group...

2-292Vo i c e Ma i l
Features and Operation
Standard Leave Mail Index Entry
Description
The Standard Leave Mail Index specifies the digits to be outpulsed when the in-band digits 
are sent to a Voice Mail system. These digits are required to connect a caller who is forwarded 
into voice mail, to the called station’s mailbox.
Programming Steps
1. Press the STANDARD LEAVE flexible button (FLASH 65, Button #10).
2. Enter a valid Standard Leave Mail Index number (0-7) on the dial pad.
3. Press HOLD to save...

Voice Mail2-293
Features and Operation
Station Assignments
Description
Up to 24 extension numbers may be programmed into a voice mail group. A flexible button 
may be programmed with a fixed or flexible voice mail group pilot number (440-447 = fixed). 
This button then acts as a DSS for that voice mail group when pressed and also serves as the 
message waiting indication for that VM group.
Programming Steps
1. Press the STATION ASSIGN flexible button (FLASH 65, Button #12).
2. Enter SSS 1 to add a...

2-294Vo i c e Ma i l
Features and Operation
Busy Leave Mail Index Entry
Description
The Busy Leave Mail Index specifies the digits to be outpulsed when the in-band digits are 
sent to a Voice Mail system. These digits are required to connect a caller who is forwarded 
into voice mail in a Busy condition, to the called station’s mailbox.
Programming Steps
1. Press the BUSY LEAVE flexible button (FLASH 65, Button #14).
2. Enter a valid Busy Leave Mail Index number (0-7) on the dial pad:
3. Press HOLD to...

Voice Mail2-295
Features and Operation
VM Transfer with ID Digits
Description
The Voice Mail Index feature provides an Attendant or station user a way to transfer a caller 
directly into a voice mail box. Station identification digits can be entered by the transferring 
party.
Using this feature, a caller can be transferred to a voice mail box when:

A station user on the system is not forwarded to VM, or

The destination voice mail box owner is not a station user.
CO trunks and internal calls may be...

2-296Vo i c e Ma i l
Features and Operation
VM Tone Mode Calling Option
Description
Voice Mails Systems and/or Automated Attendants can utilize the Calling Station Tone Mode 
option. This is useful when using supervised transfer or call screening options on voice mail 
or Auto Attendant(s) requiring ring back tone for proper call handling.
The VM Tone Mode Calling feature lets the Voice Mail system override a called station’s H or P 
intercom settings.
Operation
The VM system must be programmed when...

Voice Mail2-297
Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press button #20. The display updates to reflect current programming for Page B.
5. Press the VOICEMAIL ID flexible button (Button #13). The following message displays:
6. Enter a VM ID number which corresponds to 0000 to 9999.
7. Press HOLD to update the table. A confirmation tone sounds...

2-298Vo i c e Ma i l
Features and Operation
The LCD Message Indication feature presents the number of new Voice Messages to users on 
their LCD display. The new VM LCD message on the keyset takes priority over Forward, DND, 
Messages, and idle displays. Ringing, Recalling, Outgoing Calls, and current call operation 
displays override the VM message display for the duration of the call or operation.
Operation
If your Message Waiting button or programmed Voice Mail Group button is flashing, you may 
have a...

Voice Mail2-299
Features and Operation
Voice Mailbox Button
Description
A correctly programmed button will receive a message-waiting indication (MWI) from the 
voice mail system. This allows any station with multiple voice mail buttons to receive the MWI 
for each of the programmed buttons.
Station feature codes 460-467 represent voice mail groups 440-447 respectively. The 
functions of these codes are to provide:

Direct mailbox access for local stations. This allows an attendant to have one-button...

2-300Vo i c e Ma i l
Features and Operation
Initialize Voice Mail Group Parameters
Description
VM Group Parameters may be initialized, setting all data fields to their original default values.
Programming Steps
1. Press the VOICE MAIL GROUPS flexible button (FLASH 80, Button #12). The following 
message displays:
2. Press the HOLD button. A confirmation tone sounds.
Table 2-26: Voice Mail Group Defaults
Program 
CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 65 VOICE MAIL GROUPS...