Vodavi Starplus Dhs-l User Guide
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Ho l d 5 3 Con dition s †CallAnswer will also operateforintercomcalls placed on hold. †If the per son on Hol d hangs up, t he system w ill autom atically relea se t he h eld CO l in e. †Line appearance is not required for station t o put call on hold. Ex c lu si ve Description Wh en u sin g t he [FEAT] b ut ton and t he [H OL D ] bu tt on to geth er, youmayplaceanoutsidecall onprivatehold. Theheldlinewill appear in use at ot her stations. Op e rat i o n 1. Press [FEAT ]. 2. Press [HOLD]. Defau lt The DHS -LExc lu siv e Ho ld Tim e is set to fo ur mi nu tes, a nd is v ar ia bl e fro m 0-8 min ut es (w her e 0 is i nfi nit e). Con dition s †The Ex cl usiv e H old Ti mer m ust be set befo re p ro gra m min g Exclusi ve Hold feat ure. †When you place a CO line call on Exclusive Hold, the green la mp for t ha t l ine a t y ou r tel eph on e wil l fla sh fa st a n d t he red la mp wi ll lig ht stea dy a t o th er sta t ion s. †A C O lin e ca l l wi ll b e p la c ed o n Sy stem Ho ld a ft er th e Exc lusi ve Ho ld tim e exp ires. Yo u w ill hea r a to ne al ert ing y ou that the tim er has expired and your c all i s no w o n System Ho ld . The g reen la mp a t y ou r tel ep ho ne w ill fla sh sl owl y an d th e red la mp a t o th er sta ti on s wil l b eg in to fl ash slo wly . †Exc lusi ve Ho ld is u sed o nl y fo r C O li ne c a lls. †The Ex cl usiv e H old d ur at ion i s pro g ra mma b le fro m 1-8 min ut es in syst em p rog ra mm in g.
54 Ho l d Reminder Time Description The sy stem pr ov id es a p rog ramm ab le tim er to remi nd y ou th at a call has been left o n System or Exc lusive Ho ld. When enabled, yo u wil l hear one ring tone repeated each tim e the selec ted tim e expir es. Con dition s †Ho ld Rem ind er ap p lies t o b o th i nt erco m a n d C O lin e c al ls. †Ho ld Rem ind er ap p lies t o C O li ne c a lls t ha t a re o n Sy stem Hold, Exc lusi ve Hol d or Sc reened Transfer Hold. Sy s te m Description Yo u m ay p la c e a ny C O lin e o n Sy stem Ho ld by o ne b u tto n operation of [HOLD]. When you place a line on System Hold, the green lamp for that line will flash at the I-Hold rate. This System Ho ld li ne w ill fla sh t he r ed l a mp a t a ll oth er st at io ns. Op e rat i o n Wh ile on a lin e, th e g reen la mp for th at lin e is I-Use fl a shin g (double wink r ate): Press [HOLD]. The green lamp now fl ashes at a sl ow rate and th e call is p lac ed o n Sy stem Ho ld. The Hold Reminder time is s ys tem programm able and can be set f o r : 0 ( dis a bled ) , 1 0, 30, 60 , 9 0 sec o n ds . A ny party who is placed on Hold will hear music, only if available through the external music source connection.
Ho t D ia l Pa d 5 5 Con dition s †Pressing [HOLD] w ill pl ace a co nfer enc e on Exc lusi ve Ho ld if yo u are t he c on tro lli ng par ty and yo u t emp orari ly exi t to add another par ty. †Wh en a n in terc om ca ll (c on feren ce) is p la c ed o n Ho ld, t he stea dy l am p ind ic a tio n o f th e ot her sta tio n(s) w ill no t ch a ng e. †I-Hold Indication allows you to distinguish between a call yo u plac ed o n ho ld at your tel ephone and c al ls placed o n ho ld a t o the r te le p h on e s . Wh en y ou p la ce a c a ll on Sy stem Ho ld , th e a sso ci a ted lin e la mp wi ll fl a sh a t t he Sy stem Ho ld ra te b ut wil l l igh t g reen . The sa me held C O lin e a t o th er sta ti on s wi ll fl ash a t t he System Ho ld ra te b u t wi ll lig ht red. Hot Dial Pad Description When t he Hot Di al Pad feature is enabl ed, the telepho ne keypad can be operated while the telepho ne recei ver is o n-hoo k. When this feature is not enabled, the tel ephone keypad can only be operated when the telephone recei ver is o ff-ho ok. Op e rat i o n T o a ll ow or den y ( tog gl e) op era ti on of t he H ot Di a l Pa d : Press [FEAT ] + [#] + [6].
56 Ho t Line (R ing D ow n) Hot Line (R ing Down) Description Thi s feat ur e al lows you to use t he associat ed enhanced, exec ut ive or singl e line tel ephone (SLT) po rt fo r autom at ic signali ng to a pr edet ermi ned destinatio n. W hen the feature is enabled, the destinatio n w ill be signaled whenever that telephone goes off-hook. You may hook-flash at the telephone where the feature is enabl ed so that you c an request interc om di al to ne t o p erfo rm o th er fu nc tio ns an d ch an g e or disab le t he feat ur e wh en n o d ela y ti me i s pr og ra mmed . Y ou ca n set u p t he Ho t Line featur e to call ano ther Telephone, Hunt /Voic e Mail Group,PagingZone,COline orCOline Group. Op e rat i o n Press[FEAT]+[9]+[✳]. Cancel Di a l [ F E A T ] + [✳]+[9]+[✳]. Op e rat i o n 1. Go off-hook. 2. Wa it fo r t he d ela y tim e to exp ire. Con dition s †Using Ho t Line to a Statio n, Speed Dial B in or CO li ne, w hen no t valid o r programm ed, result s in an err or tone. †If used for 91 1 (emergenc y), it m ust be t ested regularl y to ve r if y p r op e r o pe r at io n.
Int erc o m Ca ll 57 Intercom Cal l Description All intercom callsaremadebydialingthestationunique3-digit DHS-Li nter co m n umb er. If a sta ti on fea tur e b utt on is programmed as a BLF/DSS button, it may be used to place an in terc om ca ll . Op e rat i o n To pla c e a n I CM c a ll : 1. Di al th e DHS- L3 -di gi t stati on number o n t he t elepho ne dial pa d . 2. Ringback tone is heard or if the called station is in Voice Announce mode, a connection is automatically selected. 3. If t he c a lled sta ti on is b usy, bu sy ton e is h ea rd. 4. If the called busy station has Call Wait enabled, r ingback tone is h ea rd. CALL ING STA xxx cbck m sg VOICE CAL L xxx ms g STA xxx BUS Y cbck m sg next STA xxx WAIT cbck m sg
58 Intrus ion (Privacy) Ot her D is pla ys : †When the station is in DND: †If t he stat ion number di al ed i s no t c onnec ted: †If t he c a lled sta ti on is y ou r o wn sta tio n n u mb er. Con dition s †In terc om d ial ton e may b e auto mati c u po n lifti ng th e handset or after pressing the [SPKR] button, if enabled under theAutoLineSelect[FEAT]+[9]+[5]stationfeature. Intrusion (Privacy) Description Fac to ry defa u lt set tin g s pr ov id e p riv a cy fo r a ll int erc om a n d CO lin e c al ls. Th ese ca ll s ma y no t b e mo ni to red or int erru pt ed by ot her st a tio ns. I f th e In tru sio n R elea se a re a v a ila b le t o y ou ma y use t hi s feat ure to o verri de t he I nt rusi on featur e. STA xxx DND OUT OF SERVICE YO U R N U M B ER
Intrusion (Priva cy) 59 Release Description Intrusio n R elease may be enabled on a per stati on basi s to al lo w up to th ree u sers to jo in a co nversati on on b usy CO li nes (maxi mum of 4 user s). W hen I ntr usio n Release i s enabled through programming, you may press a busy CO line button at an idle telephone to join that conversation. Op e rat i o n E NHANC EDTELEPHO NES-- 1. Di al the desired stati on number. 2. When busy si gnal is heard, di al [8]. E XE CUTIVETELEPHO NES-- When yo u w ant t o j oi n a c onver satio n o n a busy CO l ine: 1. Di a l th e b usy sta ti on nu mb er. The d isp la y sho ws: 2. When a busy t one is hear d, press [next ]: 3. Press [in tru ]. The d isp la y sho ws: STA XXX B US Y ms g n ext STA XXX B U SY cam p voice intru INTRUS STA XXX
60 L as t Number R edial (L NR) Release Tone Whenset to Yatonewillbeheardonthevoicepathofthein- pr og ress c al l w hen a statio n joi ns a c on versatio n vi a In tru sion Relea se. Whenset to N,no toneisheard.Disablingthetonecanbeuseful f or mon it ori ng of c a ll gro up em pl oy ees a nd tr ai ni ng requir ements. Con dition s An Atten dan t: - Cannot int rude on an Att endant in anot her Tenant group. - Can intr ude on member s in another Tenant group. A Tenant G ro up Member: - C an o nly i ntr ud e on a mem ber in a n ot her Te na nt gr ou p w hen a memb er in on e Tena n t g rou p ha s In tr usio n Acc ept ena b led , a nd another Tenant me mber has Int rusion Act ive enabled. Las t Num ber Redial (LNR) Description The Last Number Redial (LNR) featur e automatically dials the last number dialed fro m your tel ephone. LNR wil l repeat a ho ok-flash inthesamesequenceasit wasfirstdialed. If a speed di al number was first dial ed, LNR wil l dial the speed di al nu mb er a n d a n y su b se qu ent ma nu a lly d ia led d igi ts. A m a xi mum of 16 di gi ts can b e stor ed i n t he L N R b uffer for ever y st at io n. Dis abling of theIntru sionfeature m ay be limi ted by federal, s tate or local law, s o check the re levant law s in your area bef ore disabli ng Rel eas e T one.
La st Numbe r Redial ( LNR ) 61 Op e rat i o n Yo u m ay ei ther choo se a specifi c CO li ne fo r use wit h LNR by first pr essin g t ha t C O li ne b u tto n o r y o u ma y a ll ow the lin e to be selec ted au to ma ti ca ll y b y th e L NR feat ure. 1. Pre s s a li ne b u tto n. 2. Press [FEAT ]. 3. Dial [8]. The previously dialed number is dialed on the CO line selec ted. In the ev en t th at al l C O l in es are b usy , yo u wi ll h ear bu sy ton e and if you have an Executi ve Telepho ne, i t wi ll display: If t he Last Num ber Redial m emor y is em pt y, you wil l hear erro r to ne and an Executive Tel ephone wi ll display: Con dition s †Last Number Redial cannot be applied to intercom calls. †When you ac tivate LNR , the syst em wi ll first sel ect the previously used CO line to dial. If that CO line is busy, any idle CO l in e in th e sam e CO l in e gr ou p w ill b e selec ted. I f a ll CO lin es a re b usy, yo u w ill hea r bu sy ton e a nd a n Execu ti ve Telep h on e wil l d isp la y AL L C O L IN ES BU SY. ALL CO LIN E S B U SY LNR EMP T Y The LNR feature code may be programmed on a programmable feature button.
62 Mes sag e †The sy stem pro g ra mmi ng da t a fi eld s Di a l Wa it Time a n d D i al To ne D etect io n d irec tly a ffe ct t he p erfo rma n ce of L NR . W hen these feat ures ar e enabled, the telepho ne wil l eit her wait until dial to ne is detect ed o n a CO li ne, o r w ai t for a pr e-pr ogrammed per io d of ti me befo re digi ts are di al ed fro m th e LN R memo ry o n t he C O lin e. †To LNR i mmediatel y depends o n w het her tone detect io n i s allowed or pause timers apply. If t one det ect ion is allowed, th e syst em wi ll Red ia l th e la st nu mb er a fter CO d ia l t on e is det ect ed. Ot her wise, t he system wil l Redial the last num ber only after t he pause t ime fo r t one det ect ion is exceeded. Me s s a ge Outg oing Description You can send a m essage w ai ting, a custom ized message, or one of 6 pre- pr ogrammed messages to ot her Exec uti ve Key Telephone users on the system. Op e rat i o n When yo u dial anot her Exec uti ve Key Telephone, yo u wil l be gi ven th e o pt ion to lea v e a messa g e: Press [msg] and the display changes to: STA xxx CBCK MS G MES SAGE TYPE CALL ME PRE PROG