Toshiba Strata Dk Admin/ Dk Backup User Guide
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––ACD Administration 71Administration Menu (DKAdmin) 2. Highlight the program number and press F3. The Edit Program screen displays (shown right). The screen varies, depending upon the program selected. NoteYou can also use the Find function to quickly move to a program by typing the first digit of the program number. DKAdmin highlights the first program number matching the entry. 3. Highlight the field you wish to...
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ACD Administration––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 72DKAdmin/DKBackup 5. Follow Step 2 ~ Step 4 of “To edit ACD programs” on Page 70. ACD Agent Programs äTo edit ACD agent programs 1. Highlight the ACD Agent Programs option and press Enter. The ACD Agent Programs screen displays (shown right). This screen enables you to edit ACD Agent programs. 2. Highlight the ACD Group Number field for the ACD Agent you wish to change. Type the new two-digit Group...
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Program Administration Section 73Administration Menu (DKAdmin) Program Administration Section The Program Administration Section option in the Administration Menu enables you to maintain Strata DK programs. This includes pulling the program from the DK, editing the program, initializing the Strata DK processor, or sending the program to the Strata DK. For complete information on Strata DK programs, including default definitions, refer...
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Program Administration Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 74DKAdmin/DKBackup After selecting the program, you have the following options: ©Press F2 to pull the program data from the DK. See “Restore Data” on Page 102 for procedures on downloading data. ©Press F3 to edit the program. Only programs displaying a check mark may be edited by your password level. Options for editing programs differ depending on the selected program. They may include: ©Press F5 to view...
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Program Administration Section 75Administration Menu (DKAdmin) äTo edit a program 1. Press F3 and the Directory Numbers Assignments screen displays (shown right). 2. Highlight the logical port number and press F2 to reset the DN for the logical port numbers on a range of ports. 3. A change dialog box displays and you must enter the starting DN. A pop-up screen displays asking you to confirm the change: This operation will modify...
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Program Administration Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 76DKAdmin/DKBackup When using DKAdmin, Ta b l e 5 provides important information regarding specific programs: Table 5 DKAdmin Program List ProgramComment Program 03On new or upgraded installations, Program 03 should always be checked and uploaded to make sure all PCB slots have the correct codes for PCBs and PCB options. Strata DK power must be turned off (5-seconds) and then on after uploading...
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Security Maintenance Section 77Administration Menu (DKAdmin) Security Maintenance Section The Security Maintenance Section option (level 9 password required to access this option) enables you to set up to three levels of security using: ©Passwords - defines the functions available to users using menu-specific passwords as described on Page 121. ©Program Access - defines the programs which can be used by each password level using the...
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Security Maintenance Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 78DKAdmin/DKBackup NoteThe password levels (0 ~ 9) are based on a hierarchal system. This means that password level 9 has access to all programs, but password level 5 (for example) has access to all programs tagged with 5 and below, but not 6 and above. Program Security (Default Levels) Program security is maintained by assigning access levels to each program. The access level is assigned to each User...
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Security Maintenance Section 79Administration Menu (DKAdmin) *11-8 0 911 Special [DN] Notification Assignments (R4) *12 0 ANI Station Information (R4) *13 0 Station Group Information (R4) *14-1 5 Auto Answer with Zip Tone Assigned to Agent ID *14-2 5 DID/TIE Line After Shift & Overflow Substitution Destination *15 8 CO Line Tenant Assignments *16 8 ISDN Trunk Group Type Assignments (R4) *17 8 DID Intercept Port Number (Caller Dials...
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Security Maintenance Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 80DKAdmin/DKBackup *62-2 0 Non-ISDN Station Outgoing Call Pad Level (R4) *62-3 0 Non-ISDN Station Incoming Call Pad Level (R4) *63 0 ISDN Dialing Parameters (R4) *64-1 0 Direct Inward Dialing Parameters (R4) *64-2 0 Direct Inward Dialing Parameters (R4) *65 0 ISDN Channel Group Assignment (R4) *66-1 0 Channel Parameters (R4) *66-2 0 Call-by-Call Trunk Group Codes (R4) *66-3 0 Channel Group Parameters (R4)...