Toshiba Strata Ctx Dkt/Ipt Telephone User Guide

							Advanced Operation
Voice Mail Soft Keys
Strata CTX DKT/IPT Telephone     04/0357
 
Table 7 Soft Keys for CTX Digital Telephones 
DKT 3014 SDL
DKT 3010 SD
DKT 3020 SD
IPT1020 SDDKT 2010  SD
DKT 2020 SDVoice Mail Functions
ACCEPT
Confirm automatic copy destination
ADD ADD ADD Create a Guest Mailbox
ADD DESTS Additional Destinations
ADD MBX ADD ADD Add a mailbox to the list
ALL MSGS
Copy All Messages
AM?
AM
APPEND APND
Append recording
AUTO COPY
Set Automatic Msg Copy
BACK UP
Backup (rewind)
BSY GRT REC
Record Busy Greeting
BUSY GREET
Select Busy Greeting (toggle)
CALL SCREEN
Change Call Screening (On/Off)
CANCEL
Cancel recording
CANCEL MSG CANC CNCLCancel message and select new 
destination
CHANGE
Change notification digits
CHG 
GREETINGGRT GRT Change Greeting
CONT DELETE
Continuous Delete
CONT PLAY
Continuous Play
DATE & TIME DATE
Message Date and Time
DELAY TIME
Set Delay Time
DELETE DEL DEL Delete the message/guest mailbox
DELETE MBX DEL DELDelete a mailbox from the personal 
distribution list 
						

							Advanced Operation
Voice Mail Soft Keys
58Strata CTX DKT/IPT Telephone     04/03
DELETE MSGDelete message (Future Delivery Review)
DESTINATION
Enter automatic copy destination
DIRECTORY DIR DIR Directory plus name
DND DND DND Change Do Not Disturb (On/Off)
ENABLE/
DISABLE
Enable/Disable:
Notification template (toggle)
Automatic copy
END TIME
Set copy End Time
FOLDERS FLDR
New/Saved message folder
FORWARD FWD FWD Forward the current message
FUTURE DLVR
Set Future Delivery, Future Delivery 
Review
GO FORWARD
Go forward (advance)
GUEST MBXES GST GST Manage Guest Mailboxes
IMM ALL FAX SNDN
Immediate Fax (all faxes in folder)
IMM THS FAX SND1
Immediate Fax (current fax doc)
MARK PRIVAT PRV PRV Set Private status (On/Off)
MARK 
URGENTURG URG Set Urgent status (On/Off)
MSG 
FOLDERSFLDR FLDR Manage Personal Folders
MSG NOTIFY
Change message Notification
MULTI ENTRY MULTI MULTI Multiple Destinations
NAME 
RECORDNAME NAME Record your Name
NEXT NEXT NEXT Play next message Table 7 Soft Keys for CTX Digital Telephones (continued)
DKT 3014 SDL
DKT 3010 SD
DKT 3020 SD
IPT1020 SDDKT 2010  SD
DKT 2020 SDVoice Mail Functions 
						

							Advanced Operation
Voice Mail Soft Keys
Strata CTX DKT/IPT Telephone     04/0359
NEXT MSGPlay next message (Future Delivery 
Review)
NEXT NAME NEXT NEXT Play next name
PAUSE PAUS PAUS Pause recording
PAUSE PLAY
Pause playback
PER DST LST LIST LIST Manage Personal Distribution Lists
PERSONAL 
LISTLIST LIST Personal distribution list (1~25)
PM?
PM
PREVIOUS
Play the Previous message
PREV MENU PREV
Return to previous menu
REC 
COMMENTCOMM COMM Record a list Comment
RECORD REC REC Record
REENTER
Re-enter automatic copy destination
REENTER 
NAMREDO REDO Re-enter name or Exit
REPLAY
Replay current message
REPLY RPLY RPLY Reply to the current message
RE RECORD RREC RREC Re-record
RESET 
PWORDRSET RSET Reset Guest Password
RETRN RECPT RTRC RTRC Set Return Receipt request (On/Off)
REVIEW REVW REVW Review recording/guest mailboxes
REVIEW LIST REVW REVW Review current list
REV OPTIONS
Review Option Settings
SAVE SAVE SAVE Save the message/recording/changes Table 7 Soft Keys for CTX Digital Telephones (continued)
DKT 3014 SDL
DKT 3010 SD
DKT 3020 SD
IPT1020 SDDKT 2010  SD
DKT 2020 SDVoice Mail Functions 
						

							Advanced Operation
Voice Mail Soft Keys
60Strata CTX DKT/IPT Telephone     04/03
SAVE MSGSave message (Future Delivery Review)
SECURITY 
CODCODE CODE Change Security Code
SELECT NAME PICK PICK Select name
SEND MSG SEND SEND Send and Return to Main menu
SET DAY
Set the Day (1~31)
SET HOUR
Set the Hour (1~12)
SET MINUTES
Set the Minutes (0~59)
SET MONTH
Set up Month (1~12)
SET YEAR
Set up Year (last two digits)
SPCL FUNCT SPCL
Special Functions
SND ALL FAX FAXN
Send All Fax (in folder to fax dev)
SND THS FAX FAX1
Send Current Fax (to fax device)
SPCIAL SEND SPCL SPCL Special Delivery Options
START TIME
Set copy Start Time
STOP STOP STOP End recording
URGENT 
MSGS
Copy Urgent Messages
USER OPTNS OPTN OPTN Change User Options
YES
Resume playback Table 7 Soft Keys for CTX Digital Telephones (continued)
DKT 3014 SDL
DKT 3010 SD
DKT 3020 SD
IPT1020 SDDKT 2010  SD
DKT 2020 SDVoice Mail Functions 
						

							Advanced Operation
Call Recording
Strata CTX DKT/IPT Telephone     04/0361
Call Recording
While on an active call, a station user can record the conversation and store it in a 
Stratagy voice mailbox. Recordings can also be paused or restarted. Depending upon 
your System Administrator, you are given either a manual method of recording that 
allows you to designate the mailbox where the recording will be sent or an auto 
method that automatically sends the recording to a predefined mailbox that is assigned 
to the phone you are using. This may be your personal mailbox.
NoteAsk your System Administrator which method to use when recording a call.
This feature requires the presence of a 
) and a 
!)7
 (Pause/Resume) 
button on your telephone. Feature codes are not available.
Important!Stratagy ES mailboxes have a definable limit on the length one message 
can be. If you plan on making lengthy recordings, see your System 
Administrator so your message recording time can be properly defined.
➤ To record a call
1. With a call in progress, press 
 	. 
If you are using the auto method, the Record LED flashes rapidly and there is 
approximately a one second interval (in extreme busy conditions, up to five 
seconds) before the recording starts and the Record LED changes to the in-use 
interval flash rate. You are now recording. Continue to Step 3.
...or if you are using the manual method, the Record LED flashes green rapidly. 
Continue to Step 2.
2. (Manual method only) If you want to record the call to the predefined mailbox 
associated with the phone you are using, press 

. The Record LED flashes rapidly 
and there is approximately a one second interval (in extreme busy conditions, up to 
five seconds) before the recording starts and the Record LED changes to the in-use 
interval flash rate. You are now recording.
...or if you want to record this call to another mailbox, enter the mailbox number 
(usually the extension number). Finish by pressing 

.The Record LED flashes 
rapidly and there is approximately a one second interval (in extreme busy 
conditions, up to five seconds) before the recording starts and the Record LED 
changes to the in-use interval flash rate. You are now recording.
3. To stop recording, press 
). The LED turns off and the recording stops. To 
resume recording at this point, you need to begin a new recording, see Step 1. 
						

							Advanced Operation
Call Recording
62Strata CTX DKT/IPT Telephone     04/03
Notes
The following notes apply to telephone systems that are networked. For instance, if 
your company is so large that some departments are connected to one system (node) 
and others are on another (either in the same building or in another city), the 
telephones on the other node are considered “remote” stations.
When a station that started voice recording puts a line on hold (consultation-hold 
or line-hold), voice recording stops and cannot be resumed.
When a remote station (on another node in the telephone system) starts voice 
recording, then puts the call on hold, if that call is picked up by another station, 
voice recording continues.
When a local Attendant “splits” two callers that were conferenced, voice recording 
stops. When a remote Attendant “splits” two callers, voice recording is unaffected.
If a recorded call is put on Line hold, voice recording stops when that held call is 
picked up by another station. When the held call is in a different node, voice 
recording is unaffected when the held call is picked up.
ACD or Attendant call monitoring cannot be used if voice recording is taking 
place. Conversely, if ACD or Attendant call monitoring is taking place, you cannot 
use voice recording.
Pause/Resume Recording
You can pause the recording while continuing the conversation by pressing 
!)7
. 
The PS/RES LED flashes red. Your conversation is no longer being recorded.
To resume recording as part of the same message, press the 

!)7
 button again. 
You can pause and resume indefinitely throughout the conversation. The only limit 
may be a message length imposed by the voice mail system.
Other Voice Mail Features
Another voice mail feature lets you to include a voice mailbox in a conference call. 
See “Adding Voice Mail to a Conference” on page 15. For instructions on the Stratagy 
Voice Mail features, refer to the Stratagy Voice Processing User Guide. 
						

							Strata CTX DKT/IPT Telephone     04/0363
DKT3014 LCD Features4
This chapter shows how to use the DKT3014-SDL (shown below) large screen 
directory display and individual name searches.
DKT3014-SDL Telephone
5908
Msg
MicRedial
Spdial
SpkrCnf/TrnHold
Vol
Feature
Scroll Mode
Page
FEB 19 MONDAY 12:00FRED S NO. 3371
DIRECT  SS
SYSTEM  SD
PERSONAL  SD
EXTERNAL  DIR
INTERNAL  DIR
ZQ 
						

							DKT3014 LCD Features
Directory and Speed Dial Listings
64Strata CTX DKT/IPT Telephone     04/03
Directory and Speed Dial Listings
The directory menu (idle state) is shown below.
Direct Station Selection
This option displays all named stations in alphabetical order.
1. Press the DIRECT SS Soft Key to view the 
first screen.
2. To view the following page, press the 
MORE Soft Key; press PREVIOUS to 
page back.
3. To select someone from the list, press the 
Soft Key next to their name. The system 
calls that number.
5860
Soft Keys
Feature
Scroll Mode
Page
FEB 19 MONDAY 12:00FRED S NO. 3371
DIRECT  SS
SYSTEM  SD
PERSONAL  SD
EXTERNAL  DIR
INTERNAL  DIR
Scrolling  
DirectoriesDirect Station Selection
System Speed Dial
Personal Speed Dial
Direct Station Selection
System Speed Dial
Search by 
Initials
FRED J                            NO. 3371
MAR 18         MONDAY         01:35
BOB T
DON U
CAROL F FRED M
CUST SERV GRAY W
PREVIOUS MORE
EXIT
CALLING
3200 
						

							DKT3014 LCD Features
Directory and Speed Dial Listings
Strata CTX DKT/IPT Telephone     04/0365
System Speed Dial and Personal Speed Dial
Using System Speed Dial and Personal Speed Dial is very similar to using Direct 
Station Selection, described above. 
1. Press the Soft Key next to 
SYSTEM SD or PERSONAL SD to view the first screen. 
2. To view the following pages, press the 
MORE Soft Key; press PREVIOUS to page 
back.
3. To select someone from the list, press the Soft Key next to their name. The system 
calls that number and displays its directory information.
Internal Directory and External Directory
External Directory enables you to search the System Speed Dial Numbers 
alphabetically (typically, external destinations). Internal Directory enables you to 
search all of the internal name extensions alphabetically. This saves time since you do 
not have to step through the lists screen-by-screen. 
See Table 8 on page 67 for instructions on entering letters, numbers and punctuation 
from the dial pad. 
1. Press the INTERNAL DIR or EXTERNAL 
DIR Soft Key to view the first screen. 
2. Begin by entering the name (see 
Table 8 on page 67) and pressing the 
FIND Soft Key.
FRED J                            NO. 3371
INPUT THE NAME?
EXIT FIND
FRED J                            NO. 3371
B
LEFT RIGHT
EXIT FIND 
						

							DKT3014 LCD Features
Directory and Speed Dial Listings
66Strata CTX DKT/IPT Telephone     04/03
Storing Personal Speed Dial Names
You can store names with Personal Speed Dial numbers. These names will display as 
Soft Keys, that can be used for dialing with the Personal SD directory on the 
DKT3014-SDL telephone.
NoteSpeed Dial bins (locations) must be assigned to your DKT3014-SDL telephone 
by your System Administrator before you can store names.
➤To assign Station Speed Dial names
1. From a digital telephone connected to the Strata CTX, enter User Programming 
Mode by dialing 

- or, press 	8.
2. Press 


. “SPEED DIAL MODE” displays on the LCD.
3. Enter a Speed Dial location number (100~199, depending on system 
programming).If you entered “B,” all names beginning 
with “B” are listed. You can press the 
MORE Soft Keys to view adjacent pages.
3. To select someone from the list, press the 
Soft Key next to the name. The directory 
information displays. 
4. Press the Soft Key next to the person or 
dept. you wish to call. The system calls 
and displays the directory information.
5. Press any key to return to the idle 
screen...or, from the directory listing 
screen, press 
EXIT to return to idle.
FRED J                            NO. 3371
B
BAKER G BALL F
BAWLER S BRETON l
PREVIOUS MORE
EXIT FIND
FRED J                            NO. 3371
00:00:01
CONFERENCE
ABR
PA G E