Toshiba Strata Airlink Integrated Wireless Handset User Guide

							Digital Features
Transferring Calls
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Transferring Calls
You can transfer calls to an idle or busy station. The station can be the [DN] of a 
telephone, a Hunt Group Number, or ACD Group [DN].
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To transfer a call
Transferring with Camp-on
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, and ACD Group 
[DNs]. You cannot transfer (or camp-on) to a [PDN] or [PhDn] if the station is 
DND, unless the [PDN] or [PhDN] appears on other stations.1. Press
#)&1 + 5. You hear dial tone.
2. Enter the [DN] of the 
destination station.You hear a single tone.
3. Announce the call.
NoteIf the destination station does not answer or is 
busy, your call camps on. You receive a recall 
ring (set in system programming) when the 
station is available.
4. Press 
(1.
1. While on a call, press 
)&1 + 5.You hear internal dial tone.
2. Dial the [DN] where 
the call will be 
transferred.The called station rings. If you hear a single tone, 
you can announce the call over the called telephone 
speaker.
3. If the station is idle, 
announce the call and 
hang up
...or if the station is 
busy or does not 
answer, hang upThe call camps onto the called station and a warning 
tone is heard. 
						

							Digital Features
Toshiba Voice Mail Integration
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Toshiba Voice Mail Integration
This section explains how to use your handset for retrieving messages and setting up 
CF. For more information, refer to:
€Stratagy Voice Processing User Guide
€Toshiba VP User Guide
Voice Mail Identification Code
To forward calls to your message mailbox and ensure that callers hear your personal 
greeting, you must store a Voice Mail Identification (VMID) code. You only have to 
store the VMID code once. After storing the code, messages are automatically sent 
to the Voice Mail unit and directed to your mailbox. Your [PDN] and up to four 
[PhDNs] can be independently forwarded.
NoteYour handset must be programmed as the owner of a [PhDN] before calls to 
the [PhDN] can be forwarded to a voice mailbox number. ...or reconnect to the 
transferred line 
before it is answered 
by pressing 
)&1 + 
5.
If the call is not answered after a specified recall 
time set in system programming, camp-on is 
cancelled and the transferred call rings your handset 
(if you are not talking). If you are talking, you hear 
two tone bursts.
This displays (CO line 
number and the station 
number, 
203, of the original 
transfer).
NO. 204
CAMP -ON 4
12 : 15
HOLD LN2
RECALL203
12 : 15 
						

							Digital Features
Toshiba Voice Mail Integration
Strata AirLink Integrated Wireless Handset 5/9971
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To assign or change a VMID
NoteThe station (203) indicated in the LCD is an example, not a handset default.
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To cancel the VMID
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Press 
&$// + &989 + 5HGLDO ()&1 + [B]).
Message Retrieval
You can program your handset to automatically retrieve your voice mail messages. 
Storing the message retrieval sequence is required only once. It remains in memory 
unless cancelled or changed.1. Press 
&$// + &989. You hear confirmation tone.
NoteOnce the VMID is 
programmed, it 
remains in memory 
until you change it.
2. Enter the VMID code 
and the voice 
mailbox [DN], plus 
any required pauses 
(up to 16 characters).Example: for Toshiba Voice 
Mail systems, enter 

						

							Digital Features
Toshiba Voice Mail Integration
72Strata AirLink Integrated Wireless Handset 5/99
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To program the message retrieval sequence
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To cancel automatic retrieval sequence
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Press [DN] + 
&98: + 5HGLDO ()&1 + [B]).
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To retrieve multiple messages 
Call Forward to Voice Systems
By setting CF to the Toshiba Voice Mail System, callers are automatically connected 
to your voice mailbox.
Note
&DOO#)RUZDU G ()&1 + [B]) can only be used for [PDNs]. Use access 
codes for [PhDNs]. 1. Press 
&$// + &98:. You hear a confirmation tone.
2. Enter the voice mail 
system code and the 
voice mailbox [DN], 
plus any required 
pauses (up to 16 
characters).Example: for Toshiba voice mail systems, enter 
%@).You hear confirmation tone. The LCD confirms the 
data storage.
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Press 
)&1 + 6.NoteIf a plus (+) sign displays, you have more 
messages. Press 
s or t
to rotate through the 
messages. 
						

							Digital Features
Toshiba Voice Mail Integration
Strata AirLink Integrated Wireless Handset 5/9973
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To forward calls to Voice Mail
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To cancel Call Forward1. Press 
&$// + &DOO#
)RUZDUG#
()&1 + 
[B])
...or 
&$// + [PDN] 
or [PhDN] + the 
access code.You hear a confirmation tone after entering the 
access code.
Call Forward access codes:
CF-All Calls:
&934
CF-Busy: &935
CF-No Answer: &936
CF-Busy-No Answer:&937
2. Call the Voice Mail 
system [DN].See your System Administrator for the correct Voice 
Mail number. After dialing, you hear confirmation 
tone.
3. Press 
&DOO#)RUZDU G#
()&1 + [B]).
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Press 
&$// + &DOO#
)RUZDUG#
()&1 + 
[B])
...or 
&$// + [PDN] 
or [PhDN] + 
&934 + 
(1.You hear a confirmation tone. 
						

							Digital Features
Toshiba Voice Mail Integration
74Strata AirLink Integrated Wireless Handset 5/99 
						

							Strata AirLink Integrated Wireless Handset 5/9975
Standard Features5
This chapter describes Strata AirLink handset features when it is configured to 
standard ports in Strata DK16, DK16e, DK40, DK40i, DK280 (Release 3.0 and 
higher), and DK424. The handset features are programmed by your System 
Administrator and has many of the same features as the standard telephone.
If you have a non-Toshiba telephone system, see your System Administrator for 
available features and their operation. 
						

							Standard Features
Account Code Calls
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Account Code Calls
Account Codes are used for billing, call tracking, and line restriction applications. 
The codes are recorded and printed in a SMDR report.
Forced Account Codes
Forced Account Codes are set in system programming to record outgoing calls only. 
When they are set at your station, you are required to enter the code before dialing a 
telephone number. 
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To use a Forced Account Code
Voluntary Account Codes
Voluntary Account Codes are entered anytime after accessing a CO line or during a 
call. If you enter the code after accessing a CO line, you are reconnected to the 
outside caller or you hear dial tone.
If the system is also set for Verified Account Codes, you must enter that code also 
after entering the Voluntary Account Code. If the code is not entered, the call is not 
validated for the SMDR report.
An exception is the Voluntary Account Code that changes the Toll Restriction 
classification of your station. This code accesses telephone numbers outside your 
usual dialing area and must be entered prior
 to dialing the telephone number.
For example, if your station is restricted to local area calls, you can make out-of-
state calls by using a Voluntary Account Code set in system programming.1. Press 
&$//. You hear dial tone.
2. Enter a CO line 
Access Code.See Table 9 on Page 109.
3. Enter the Forced 
Account Code.You hear dial tone if you have entered a valid 
Account Code or busy tone, if invalid.
4. Enter the telephone 
number. 
						

							Standard Features
Account Code Calls
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To use Voluntary Account Code
Verified Account Codes
Some Strata DK systems verify the entered Forced or Voluntary Codes. These codes 
are called Verified Account Codes, and they are entered with the Voluntary Account 
Code. See your System Administrator for more information.
Emergency Override of Forced Account Code Dialing
Forced Account Codes are bypassed when emergency numbers, including 911 are 
dialed. See your System Administrator for these numbers:1. Press 
&$// + &79.
2. Enter the Account 
Code + telephone 
number if you 
entered the code after 
accessing the CO lineOne sound burst confirms the code, if Verified 
Account Code is activated. Two sound bursts 
confirms an invalid code, if Verified Account Code 
is activated. Repeat Steps 1~2.
...or resume talking
...or press 
(1 if 
you entered the code 
during the call.
1)
 911 2) 3) 
						

							Standard Features
Attendant Console Calling
78Strata AirLink Integrated Wireless Handset 5/99
Attendant Console Calling
You can call the Attendant Console using up to three ways, depending upon system 
programming.
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To call any Attendant Console
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To call a particular console
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To make an emergency call to a console
Automatic Busy Redial
When an outside number is busy, you can activate Automatic Busy Redial (ABR). 
Strata DK automatically redials the number at regular intervals. If the number is still 
busy, ABR resets and tries again.
NoteThis feature may not be supported by some or all of the lines in your 
system. See your System Administrator for more information.
ABR is not attempted while your station is busy, but continues to time-out. A 
P 
(pause) displays before redialing the number. i
Press 
&$// + 3. The call rings any Attendant Console and rotates 
between the consoles if there is more than one 
console is installed. 
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Press 
&$// and dial 
the console [DN].The call rings the console. Your System 
Administrator can provide the Attendant Console’s 
internal numbers. 
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Press 
&$// + &733. The In-EMGR LED flashes on all consoles.