Toshiba Strata Airlink Integrated Wireless Handset User Guide
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Telecommunication Systems Division May 1999 Integrated Wireless Handset User Guide TM
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant. DKA-UG-WDTEL-VA 4016152 Version A, May 1999 © Copyright 1999 Toshiba America Information Systems, Inc. Telecommunication Systems Division All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this material. Strata is a registered trademark of the Toshiba Corporation and Strata AirLink is a trademark of Toshiba America Information Systems, Inc. Trademarks, registered trademarks, and service marks are the property of their respective owners.
Strata AirLink Integrated Wireless Handset 5/99i Contents Introduction Organization...................................................................................................................... vii Conventions ..................................................................................................................... viii Related Documents ..............................................................................................................x Chapter 1 – The Grand Tour Handset ................................................................................................................................2 Buttons .................................................................................................................................5 Fixed .................................................................................................................................5 Flexible .............................................................................................................................5 Line ...................................................................................................................................5 Directory Number [DN] ...................................................................................................5 Primary Directory Number [PDN] ...................................................................................5 Secondary Directory Number [SDN] ...............................................................................6 Phantom Directory Number [PhDN] ................................................................................6 Liquid Crystal Display .........................................................................................................6 Volume Controls ..................................................................................................................6 Charger Base ........................................................................................................................7 Battery ..................................................................................................................................8 Chapter 2 – Installation Step 1: Select Location .....................................................................................................11 Step 2: Charge Batteries for First Time ............................................................................12 Step 3: Verify Call Ringing Patterns.................................................................................13 Step 4: Verify System/Handset IDs ..................................................................................13
Contents Chapter 3 - Handset Operation iiStrata AirLink Integrated Wireless Handset 5/99 Chapter 3 – Handset Operation Powering On and Off .........................................................................................................15 Making Calls ......................................................................................................................16 Receiving Calls ..................................................................................................................16 Menu Options.....................................................................................................................17 Auto Answer (7 + FCN) .................................................................................................18 Change Idle Message (13 + FCN) ..................................................................................18 Click Volume (4 + FCN) ................................................................................................19 Delete Last Number Dialed (12 + FCN) ........................................................................20 Display Contrast (8 + FCN)............................................................................................20 Display Test Option (9 + FCN) ......................................................................................21 Ringer Type (2 + FCN) ..................................................................................................21 Ringer Volume (3 + FCN) ..............................................................................................22 Time Format (6 + FCN)..................................................................................................22 Using the Hookswitch ........................................................................................................23 Adjusting Volume ..............................................................................................................23 Mute ...................................................................................................................................24 Lock/Unlock the Dial Pad..................................................................................................24 Speed Dial ..........................................................................................................................25 Chapter 4 – Digital Features Account Code Calls ...........................................................................................................32 Forced Account Codes....................................................................................................32 Voluntary Account Codes...............................................................................................32 Verified Account Codes .................................................................................................33 Emergency Override of Forced Account Code Dialing .................................................33 Attendant Console Calling .................................................................................................34 Automatic Busy Redial (ABR) ..........................................................................................34 Automatic Callback (ACB)................................................................................................35 Automatic Hold..................................................................................................................37 Call Forward (CF) ..............................................................................................................38 Call Forward Modes .......................................................................................................38 Using Call Forward Buttons ...........................................................................................39 Using Access Codes .......................................................................................................39
Contents Chapter 4 - Digital Features Strata AirLink Integrated Wireless Handset 5/99iii Call Forward–All Calls ...................................................................................................40 Call Forward–Busy .........................................................................................................40 Call Forward–No Answer ...............................................................................................41 Call Forward–Busy/No Answer .....................................................................................43 Call Forward–Fixed ........................................................................................................44 Call Forward–External....................................................................................................44 Call Hold ............................................................................................................................46 Call Park Orbits..................................................................................................................46 Call Pickup .........................................................................................................................49 Call Waiting .......................................................................................................................52 Caller ID.............................................................................................................................52 Conference Calls ................................................................................................................53 Direct Inward System Access (DISA) ...............................................................................53 Do Not Disturb...................................................................................................................55 Door Lock ..........................................................................................................................55 Door Phones .......................................................................................................................55 DTMF Tones......................................................................................................................56 ISDN Calling .....................................................................................................................56 Message Waiting................................................................................................................57 Override Calls ....................................................................................................................59 Executive Override .........................................................................................................60 Privacy Override .............................................................................................................61 Toll Restriction Override ................................................................................................61 Paging Announcements .....................................................................................................62 All Call Page ...................................................................................................................62 Release and Answer ...........................................................................................................62 Saved Number Redial ........................................................................................................63 Speed Dial ..........................................................................................................................64 Tone/Pulse Dialing.............................................................................................................66 Two CO Line Connection (Tandem) .................................................................................66 Transferring Calls ..............................................................................................................69 Transferring with Camp-on ............................................................................................69
Contents Chapter 5 - Standard Features ivStrata AirLink Integrated Wireless Handset 5/99 Toshiba Voice Mail Integration .........................................................................................70 Voice Mail Identification Code ......................................................................................70 Message Retrieval...........................................................................................................71 Call Forward to Voice Systems ......................................................................................72 Chapter 5 – Standard Features Account Code Calls ...........................................................................................................76 Forced Account Codes....................................................................................................76 Voluntary Account Codes...............................................................................................76 Verified Account Codes .................................................................................................77 Emergency Override of Forced Account Code Dialing .................................................77 Attendant Console Calling .................................................................................................78 Automatic Busy Redial ......................................................................................................78 Automatic Callback (ACB)................................................................................................79 Call Forward ......................................................................................................................80 Call Forward Modes .......................................................................................................81 Call Forward–All Calls ...................................................................................................82 Call Forward–Busy .........................................................................................................82 Call Forward–No Answer ...............................................................................................83 Call Forward–Busy/No Answer .....................................................................................84 Call Forward–External....................................................................................................85 Call Hold ............................................................................................................................86 Call Park Orbits..................................................................................................................87 Call Pickup .........................................................................................................................89 CO Line Queuing ...............................................................................................................91 Conference Calls ................................................................................................................92 CO Line Connection (Tandem) .........................................................................................93 Direct Inward System Access (DISA) ...............................................................................93 Door Phones .......................................................................................................................96 Emergency Ringdown........................................................................................................96 ISDN Calling .....................................................................................................................97 Message Waiting................................................................................................................97 Override Calls ....................................................................................................................98 Executive Override .........................................................................................................99 Paging Announcements ...................................................................................................100
Contents Chapter 5 - Standard Features Strata AirLink Integrated Wireless Handset 5/99v Repeat Last Number Dialed .............................................................................................100 Speed Dial ........................................................................................................................100 Transferring Calls ............................................................................................................101 Transferring with Camp-on ..........................................................................................101 Toshiba Voice Mail Integration .......................................................................................102 Call Forward to Voice Systems ....................................................................................102 Voice Mail Identification Code ....................................................................................103 Message Retrieval.........................................................................................................104 Appendix Handset Specifications .....................................................................................................106 Troubleshooting ...............................................................................................................107 Access Codes ...................................................................................................................109 CO Line Access Codes .................................................................................................109 Feature Codes ...............................................................................................................110 Paging Access Codes ....................................................................................................112 Index.....................................................................................................................................113
Contents Chapter 5 - Standard Features viStrata AirLink Integrated Wireless Handset 5/99
Strata AirLink Integrated Wireless Handset 5/99vii Introduction This guide describes the features and operation of the Strata AirLink™ Integrated Wireless handset in Strata DK systems and many non-Toshiba systems. The Strata DK systems that support the handset are: ©DK16e/DK16 ©DK40i/DK40 ©DK424/DK280 (Release 3.0 or higher) If you have a non-Toshiba system, see your System Administrator for more information. Organization ©Chapter 1 – The Grand Tour describes the features associated with the wireless handset and includes buttons and icons, Charger Base and its Light Emitting Diodes (LEDs), and tips for increasing battery life. ©Chapter 2 – Installation covers selecting the right location for your handset, charging the batteries, and verifying the IDs of the handset. ©Chapter 3 – Handset Operation describes handset features, including changing the idle message, speed dial calling by number or name, and using feature access codes.
Introduction Conventions viiiStrata AirLink Integrated Wireless Handset 5/99 €Chapter 4 – Digital Features describes how the system features work with your handset, such as Call Forward, Message Waiting, and Paging. €Chapter 5 – Standard Features describes how the system features work with your handset in the standard interface wireless system. €Appendix contains handset specifications, troubleshooting techniques, and feature access codes. Conventions ConventionDescription Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important!Calls attention to important instructions or information. CAUTION! Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely. WARNING!Alerts you when the given task could cause personal injury or death [DN]Represents any Directory Number button, also known as an extension or intercom number. [PDN]Represents any Primary Directory Number button (the extension number for the telephone). [SDN]Represents any Secondary appearance of a PDN. A PDN which appears on another telephone is considered an SDN.