Toshiba Strata Airlink Integrated Wireless Handset User Guide
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Standard Features Automatic Callback (ACB) Strata AirLink Integrated Wireless Handset 5/9979 ä ää ä To activate ABR ä ää ä To answer an ABR call i Press &$// when your handset rings (ABR has already connected to the number). If you do not press &$// within 30 seconds after the handset rings, you hear a muted ring for another 30 seconds, then the call disconnects. ä ää ä To cancel ABR i Press &$//#+ &77. Automatic Callback (ACB) When you reach a busy, DND station, or a busy line group, you can have the system automatically call you back. If you have Least Cost Routing (LCR), the system also redials the station or line group for you. If not, you must enter the station number again. NoteThe access code for ACB depends on system programming. See your System Administrator for more information. ä ää ä To set ACB1. Press )/6+#+ &77. You hear confirmation tone. 2. Press (1.NoteThe system redials, up to 15 times, every 30 or 60 seconds, depending on system programming. i Press 7 + (1. You hear a single tone or repetitive ringing and can make other calls. AUTO RED I AL SET 12 : 15
Standard Features Call Forward 80Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To answer an ACB call ä ää ä To cancel ACB to busy or DND station Call Forward You can assign CF destinations for each [DN] on your handset (up to one [PDN] and four [PhDNs]). Each [DN] can be independently set for a different CF feature. CF must be set before the call is received and has priority over the Station Hunt feature. If you set CF from a [PDN] or [PhDN]: €You must set the CF from your handset. €Your handset must be programmed as the owner of the [PDN] or [PhDN]. NoteIf you hear a re-order tone when following any of the CF steps, your handset is not the owner of the [PDN]/[PhDN]. i Press &$//. Your handset rings at a fast rate. Answer within three rings or ACB is canceled. If the ACB was set for a busy CO Line, the seized line number displays. If you hear busy tone after answering, the called party has already received or originated another call. ACB is still activated, and you are called again when the station is available. i Press &$// &$//&$// &$// + &76 &76&76 &76 + (1 (1(1 (1. S T 1 5 ACB 12 : 15 LINE4 ACB 12 : 15
Standard Features Call Forward Strata AirLink Integrated Wireless Handset 5/9981 If CF is set, the following calls to your station forward (except in CF–External mode): €Internal €Auto Attendant €CO lines calls that ring only at your station €Transferred CO line or station CO lines that ring more than one station do not forward. Call Forward Modes You can set your handset [PDNs] or [PhDNs] for these CF modes: €CF–All Calls forwards all calls immediately (your handset does not ring when called). €CF–Busy forwards calls immediately when your station, [PDN], or [PhDN] is busy or in the DND mode. NoteCF–All Calls, CF–Busy, CF Busy–No Answer, and CF–No Answer can be set with the touch of one button. See “Feature Access Codes” on Page 110. €CF–No Answer forwards all calls if you fail to answer within a designated time (set by you when you enable the feature). €CF–Busy/No Answer forwards all calls immediately whenever you are busy, in the DND mode, or after ringing and you do not answer the call within a designated time (set by you when you enable the feature). €CF–External forwards new incoming calls directed to your [PDN] to a destination outside of the system. [PhDNs] assigned to your handset do not call forward to external destinations. Internal calls and transferred calls to your [PDN] also do not forward to external destinations. Only incoming calls over CO lines dedicated to immediately ring your [PDN], and/or DID lines, CF externally. Any of the other CF modes can be set for your [PDNs] or [PhDNs] simultaneously with CF–External.
Standard Features Call Forward 82Strata AirLink Integrated Wireless Handset 5/99 Call Forward–All Calls ä ää ä To cancel a CF –All Calls i Press &$// + [PDN] + &934 + (1. Call Forward–Busy 1. Press &$// + &934You hear confirmation tone. 2. Enter the destination [DN]. 3. Press (1. Calls are forwarded to the stored [DN]. 1. Press &$//#+ &935. You hear confirmation tone. 2. Enter the destination [DN]. CALL FORW ARD TO 12 : 15 F O RWARD TO 203 12 : 15 TOSHIBA 24 MAR 99 12 : 15 CALL FORW TO 12 : 15
Standard Features Call Forward Strata AirLink Integrated Wireless Handset 5/9983 ä ää ä To cancel a CF–Busy i Press &$// + [PDN] + &935 + (1. Call Forward–No Answer 3. Press (1. Calls are forwarded to the stored [DN]. 1. Press &$// + &936. You hear confirmation tone. 2. Enter the destination [DN]. 3. Press - +#the time delay (08~60 seconds). NoteSkip this step if you do not want to change the time. 4. Press & + (1. Calls are forwarded to the stored [DN]. NoteIf the DK system is programmed for Announce Calls, the handset only rings. It does not have a speaker to announce the call. TOSHIBA 24 MAR 99 12 : 15 CALL FORW TO 12 : 15 TOSHIBA 24 MAR 99 12 : 15
Standard Features Call Forward 84Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To cancel a CF–No Answer i Press &$// + [PDN] + &936 + (1. Call Forward–Busy/No Answer ä ää ä To cancel a CF–Busy/No Answer i Press &$// + [PDN] + &937 + (1. 1. Press &$// + &937. You hear confirmation tone. 2. Enter the destination [DN]. 3. Press - + the time delay (08~60 seconds). NoteSkip this step, if you do not want to change the time.The LCD displays the amount of time entered ( 16). 4. Press & + (1. Calls are forwarded to the stored [DN]. CALL FORW TO 12 : 15 16 SEC 12 : 15
Standard Features Call Forward Strata AirLink Integrated Wireless Handset 5/9985 Call Forward–External ä ää ä To cancel a CF–External i Press &$// + &9:3 + (1. ä ää ä To change a remote forwarding destination number If Call Forward-External mode is set at your station, you can change the forwarding destination from a telephone outside of the system.1. Store the destination number at Station SD location code 49. Notes ©Only perform Step 1 the first time CF-External is set or when you change the destination. It is not necessary to store the destination each time; it remains in system memory. ©The LCR access code “9” cannot be used. 2. Press &$// + &9:3. Incoming calls forward to the destination stored at Station Speed Dial Location 49. 1. Call into the Strata DK system over a CO line programmed for DISA.You hear ringback tone signal, then internal dial tone for 10 seconds. Try again if you hear busy tone. NoteSee the System Administrator for DISA telephone numbers. 2. After you get dial tone, press &9:3 + your [PDN].You hear a confirmation tone. If a number is not dialed, the system automatically makes the DISA CO line ring as a normal incoming call. Then, if the call is not answered within 15 seconds after the ringing starts, it disconnects. 3. Enter the Remote CF–External security code.You hear a confirmation tone. See the System Administrator for the security code that is assigned to your handset in system programming.
Standard Features Call Hold 86Strata AirLink Integrated Wireless Handset 5/99 Call Hold i While on a call, press )/6+ + &74. ä ää ä To return to the call on hold4. Enter the new destination. Notes ©You can enter an internal number, Voice Mail number, or a CO line access code + an external telephone number. ©With some systems, you can dial a line group code instead of a CO line number access code. (See “Feature Access Codes”on Page 110 for access code information.) 5. Press & + (1. You hear a confirmation tone. i Press #&$// + &75. You are reconnected to the held call. If you do not return to the held call within a specified time, the call rings your handset. If you are busy on another call when the held call recalls your station, you hear two tone bursts of two beeps each, three seconds apart. When you end the second call, the first call rings your station. The call remains on hold at your station indefinitely.
Standard Features Call Park Orbits Strata AirLink Integrated Wireless Handset 5/9987 Call Park Orbits The Call Park feature holds calls temporarily in an orbit. Anyone can retrieve a call from the orbit using the same or a different station. There are 20 General Park Orbits for a Strata DK system and 1 Personal Park Orbit for each station. Once you have parked a call in an orbit, you can: €Hang up and retrieve the parked call at a later time €Access a voice paging device to announce the parked call for pickup from another station If the parked call is not retrieved within a specified time, the call rings back to your handset. If you are talking when the parked call recalls, you hear two short beeps (tones), three seconds apart. You can answer the parked recall by putting the new call on hold or end the second call and answer the parked recall by hanging up. The parked call remains camped onto your handset until you respond. ä ää ä To park a call in an orbit 1. Press )/6+ + &665. 2. Enter a General Orbit Number (
Standard Features Call Park Orbits 88Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To retrieve a parked call ä ää ä To park and page a call3. Press (1. Once the call is parked, you can make or receive other calls. NoteIf the parked call is not retrieved within a specified time, the call rings back to your handset and displays on the LCD. i Press &$// + &665# and enter the orbit number.You are reconnected to the parked call. 1. Press &$// + &664. 2. Enter the general orbit number (