Toshiba Strata Airlink Integrated Wireless Handset User Guide

							Standard Features
Override Calls
Strata AirLink Integrated Wireless Handset 5/9999
Busy Override
Do Not Disturb Override
Executive Override
i
Press 5. A muted tone is heard at the 
busy station. The station 
number (
210) displays.
i
Press 
5. A tone signal is heard at the 
DND station, indicating an 
incoming call. The 
overridden station number 
(
210) displays.
If the station you called 
denies DND Override, this 
displays:
i
Press 
6. The called parties hear a 
tone prior to you entering 
the conversation.
The overridden station 
[
210] displays until the call 
ends.
Your number (shown at the 
right as 
204) displays until 
the override disconnects.
NO . 203
210BSYOVR
12 : 15
NO . 203
2 1 0 DNDOVR
12 : 15
NO . 203DND
OVR DENY
12 : 15
NO . 204
2 1 0EXEOVR
12 : 15
NO . 210
2 0 4EXEOVR
12 : 15 
						

							Standard Features
Paging Announcements
100Strata AirLink Integrated Wireless Handset 5/99
Paging Announcements
Telephones are assigned to specific page groups in system programming. You can 
page Digital and Electronic telephone speakers and external speakers.
Repeat Last Number Dialed
Redial Last Number automatically redials the last number that you called. It can be 
an outside telephone or internal [DN].
Speed Dial
Your wireless handset can store 70 SD numbers in its own memory only. For more 
information, see “Speed Dial”on Page 25. 1. Press 
&$// + a 
paging access code.You hear dial tone. See Ta b l e s  11 and 12 on Page 
112 for the access code.
2. Make your 
announcement at a 
normal voice level. It is recommended that you repeat the 
announcement.
3. Press 
(1.
i
Press 
&$// + &&. The last telephone number 
you dialed is automatically 
redialed.5025
12 : 15 
						

							Standard Features
Transferring Calls
Strata AirLink Integrated Wireless Handset 5/99101
Transferring Calls
You can transfer calls to an idle or busy station. The station can be the [DN] of a 
telephone, a Hunt Group Number, or ACD Group [DN].
Transferring with Camp-on
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, and ACD Group 
[DNs]. You cannot transfer (or camp-on) to a [PDN] or [PhDn] if the station is 
DND, unless the [PDN] or [PhDN] appears on other stations.1. Press 
)/6+.
2. Enter the [DN] of the 
destination station.You hear a single tone.
3. Announce the call.
NoteIf the destination station does not answer or is 
busy, your call camps on. You receive a recall 
ring (set in system programming) when the 
station is available.
4.  Press 
(1.
1. Press 
)/6+.
2. Input the [DN] where 
the call will be 
transferred.The called station rings. If you hear a single tone, 
you can announce the call over the called telephone 
speaker.
3. If the station is idle, 
announce the call and 
press 
(1
...or if the station is 
busy or does not 
answer, press 
(1
The call camps onto the 
called station and a warning 
tone is heard.NO. 204
CAMP -ON 4
12 : 15 
						

							Standard Features
Toshiba Voice Mail Integration
102Strata AirLink Integrated Wireless Handset 5/99
Toshiba Voice Mail Integration
This section explains how to use your handset for retrieving messages and setting up 
CF. For more information, refer to:
€Stratagy Voice Processing User Guide
€Toshiba VP User Guide
Call Forward to Voice Systems
By setting CF to the Toshiba Voice Mail system, information about the call is 
automatically sent to the system. See “Call Forward” on Page 80 for more 
information.
NoteYour handset must be programmed as the owner of a [PhDN] before calls to 
the [PhDN] can be forwarded to a voice mailbox number.If the call is not answered after a specified recall 
time set in system programming, camp-on is 
cancelled and the transferred call rings your handset 
(if you are not talking). If you are talking, you hear 
two tone bursts.
This displays (CO line 
number and the station 
number, 
203, of the original 
transfer).
...or press 
)/6+ 
again to reconnect to 
the transferred line 
before the called line 
answers.
HOLD LN2
RECALL203
12 : 15 
						

							Standard Features
Toshiba Voice Mail Integration
Strata AirLink Integrated Wireless Handset 5/99103
ä
ää ä
To forward calls to Voice Mail
ä
ää ä
To cancel Call Forward
Voice Mail Identification Code
To forward calls to your message mailbox and ensure that callers hear your personal 
greeting, you must store a Voice Mail Identification (VMID) code. You only have to 
store the VMID code once. After storing the code, messages are automatically sent 
to the Voice Mail unit and directed to your mailbox. Your [PDN] and up to four 
[PhDNs] can be independently forwarded.
NoteYour handset must be programmed as the owner of a [PhDN] before calls to 
the [PhDN] can be forwarded to a voice mailbox number. 1. Press 
&$// + [PDN] 
or [PhDN] + the 
access code.You hear a confirmation tone after entering the 
access code.
Call Forward access codes:
CF-All Calls:
&934
CF-Busy: &935
CF-No Answer: &936
CF-Busy-No Answer:&937
2. Call the Voice Mail 
system [DN].See your System Administrator for the correct Voice 
Mail number. After dialing, you hear confirmation 
tone.
3. Press 
(1.
i
Press 
&$// + [PDN] 
or [PhDN] + 
&934 + 
(1.You hear a confirmation tone. 
						

							Standard Features
Toshiba Voice Mail Integration
104Strata AirLink Integrated Wireless Handset 5/99
ä
ää ä
To assign or change a VMID
ä
ää ä
To cancel the VMID
i
Press 
&$// + &989 + &.
Message Retrieval
You can program a [PDN] to automatically retrieve your voice mail messages when 
pressed. Storing the message retrieval sequence is required only once. It remains in 
memory unless cancelled or changed.
ä
ää ä
To cancel automatic retrieval
i
Press 
&98: + &.
ä
ää ä
To retrieve multiple messages1. Press 
&$// + &989. You hear confirmation tone.
2. Enter the VMID and 
voice mailbox 
number [DN] plus 
any required pauses 
(up to 16 characters).
NoteOnce the VMID is programmed, it remains in 
memory until you change it.
3. Press 
&. You hear confirmation tone.
1. Press 
&$// + 
&98:.You hear confirmation tone.
2. Enter 

						

							Strata AirLink Integrated Wireless Handset 5/99105
Appendix
This appendix contains:
©Handset specifications (see Ta b l e  7)
©Troubleshooting tips (see Ta b l e  8)
©Access codes (see Ta b l e s  9 and 13) 
						

							Appendix
Handset Specifications
106Strata AirLink Integrated Wireless Handset 5/99
Handset Specifications
Table 7 Handset Specifications
ItemSpecification
TransmissionAccess method FDMA/TDMA/TDD
1 internal antenna
Modulation technique p/4 (QPSK)
Gross bit rate 384 kbps
TemperaturesOperating 0
° to 40° C
Storage -10
° to 50° C
PowerMinimum output peak 
						

							Appendix
Troubleshooting
Strata AirLink Integrated Wireless Handset 5/99107
Troubleshooting
If your wireless handset does not perform to your expectations, try the suggestions 
in Ta b l e  8. If you are still unable to resolve the problem, contact your System 
Administrator.
CAUTION!Do not attempt to service this unit yourself. All service must be 
done by qualified service personnel.
Table 8 Troubleshooting 
ProblemSuggestion
Called party hears you, but cannot be 
heard; conversation breaks up; 
handoff clicks occur during 
conversation.Check the handset signal strength by moving 
closer to a base station. For best results the 
signal strength indicator should show three to five 
bars, and the operating environment should be 
unrestricted.
No date, time and signal strength in 
LCD.Power the handset off and on or move closer to a 
base station. It can take up to a minute for the full 
display to appear.
No dial tone.Ensure that the handset is unlocked and check 
the volume level. If the problem remains, the 
handset is not locked onto a base station. Power 
the handset off and on or move closer to the base 
station.
Weak or delayed dial tone.Check the volume level. Consider dialing the 
number and pressing
#&$// instead of pressing 
&$// and waiting for dial tone. 
						

							Appendix
Troubleshooting
108Strata AirLink Integrated Wireless Handset 5/99
NO SERVICE! message.Power the handset off and on or move closer to 
the base station. A handset is properly locked 
when you see the date, time, and signal strength 
icons after power on.
You can get this message if you pressed 
&$// 
on an unlocked handset, is out of range, or all 
eight channels are busy.
SYSTEM BUSY message.Ensure that the base station channels are in a 
maintenance busy state and that your handset is 
securely locked. This message occurs when you 
request a service check. 
Unexpected digits in display. Ensure that the handset is locked.
Reduced talk/standby time while on a 
call.Charge the battery.
1
Handset beeps once every minute 
while on a call.Recharge the battery.1
In standby/idle mode, handset beeps 
every 30 seconds.Recharge the battery.1
Cannot make a call. Recharge the battery.1
1. See instructions for discharging and recharging the battery on Page 8. Table 8 Troubleshooting 
(continued)
ProblemSuggestion