Toshiba Strata Airlink Integrated Wireless Handset User Guide
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Digital Features Call Pickup Strata AirLink Integrated Wireless Handset 5/9949 Call Pickup You can pick up a call that is ringing at another station or on hold and other types of calls with the Call Pickup feature. Ta b l e 5 describes the functions of each code. Stations are assigned in system programming to Pickup Groups. As many as 20 groups can be enabled to easily pick up external (new or transferred) or internal calls that are ringing stations in your group or in other groups. You can belong to more than one group. See the System Administrator for group assignments. You can pickup internal calls (station-to-station), Group Pages, and All Call Pages. If these types of calls occur at the same time, the pickup priority is station-to-station and then Page calls in the order of occurrence. In some systems this feature can be applied to pickup All Call Page exclusively.3. Enter a [DN] or Page Group or Zone access code.After you enter an orbit number, a short burst of dial tone prompts you to enter the Page access code. The LCD shows the held line and its orbit number. See Ta b l e s 11 and 12 on Page 112. 4. Make your announcement including the orbit number. 5. Press (1. HOLD LN2 999 12 : 15 HOLD LN2 L 2 ORB900 12 : 15
Digital Features Call Pickup 50Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To use Call Pickup ä ää ä To use Directed Call Pickup. Table 5 Call Pickup Access Codes and Functions CodeFunction &8#.#;;;Picks up calls ringing or on hold at specific [PDNs] or [PhDNs]. &63Picks up group pages, internal calls, or door telephones ringing stations. &68Picks up external pages.
Digital Features Call Pickup Strata AirLink Integrated Wireless Handset 5/9951 ä ää ä To pick up a ringing CO line in a tenant system ä ää ä To pick up calls that are ringing in your group ä ää ä To pick up calls that are ringing in another groupi Press &$// + LUHFWHG#3LFNXS# 4 ~7#()&1 + [B])You are connected to a incoming CO line call for a Tenant Group (1~4). Notes €In non-tenant systems, LUHFWHG#3LFNXS4# picks up any ringing CO line. €This feature does not pickup held lines or transferred CO lines that are ringing; use Directed Call Pickup. ...or &$// +#[DN] + &8
Digital Features Call Waiting 52Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To pickup a page or internal call Call Waiting When you are talking, incoming calls are camped onto your station. You must end the conversation or transfer the call to another station to answer the camped on call. Caller ID Your handset can be programmed to display Caller ID names and numbers if the local telephone company has the capability. See your System Administrator for more information. You can also toggle between the name and number by pressing )&1 + s while the handset is ringing. Otherwise, the call is put on hold and recalls within the allotted time.1. Press &$//. You hear dial tone. 2. Enter &8&63. You are connected to the caller who originated the internal or page call. The page circuit is released. i Press )&1 + 4The existing call is placed on hold, and the camped-on line rings your station. ...or if your handset has the Auto Hold feature, just press the assigned [DN].You are connected to the transferred call. NoteSee your System Administrator to find out if you have Auto Hold. HOLD 6753 12 : 15
Digital Features Conference Calls Strata AirLink Integrated Wireless Handset 5/9953 Conference Calls This feature enables you to add other parties to an existing call. You can conference up to: €Two stations and two CO lines €Three stations and one CO line €Four stations ä ää ä To make a conference call Direct Inward System Access (DISA) Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones (pushbutton dialing) can call into the system on DISA CO lines and dial stations or outgoing CO lines without going through an attendant or operator.1. While on a call, press )&1 + 5.You hear dial tone. 2. Dial a [DN] or access a CO line and dial the telephone number.The number is not conferenced unless the user answers the call. If you receive a busy tone or no answer, press )&1 + 5 to return to the original call. 3. When the called party answers, press )&1 + 5.All parties are conferenced. If the second call was placed on a [DN] or CO line that appears on your handset. 4. Repeat the procedure to add other CO lines or [DNs], not exceeding the maximum number.
Digital Features Direct Inward System Access (DISA) 54Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To make a direct inward station call with DISA ä ää ä To make an outgoing call with DISA1. From outside the system, dial the DISA CO line telephone number.You hear a ringback tone signal, then an internal dial tone for 10 seconds. If you do not dial within 10 seconds, the system automatically causes the DISA CO line to ring a telephone or group of telephones designated in system programming. Then, if the call is not answered within 15 seconds after the ringing starts, it disconnects. 2. When you hear dial tone, dial a [DN].You hear ring tone. When the station answers, you are connected. If the call is not answered after 6 rings or 24 seconds, (whichever comes first) you hear busy tone. 3. If you receive busy tone or want to dial another number while the station is still ringing, press -. Repeat Step 2.To call another station after completing a DISA station call, the internal party must transfer you. Station and System Page cannot be accessed on DISA calls. 1. From outside the system, press CALL + the DISA CO line telephone number.You hear a ringback tone signal, then an internal dial tone for 10 seconds. If you do not dial within 10 seconds, the system automatically rings the DISA CO line as a normal incoming call. Then, if the call is not answered within 15 seconds after the ringing starts, it disconnects. 2. When you hear dial tone, enter a CO line or CO line access codeYou hear dial tone. If you do not hear dial tone, you must also dial a DISA security code.
Digital Features Do Not Disturb Strata AirLink Integrated Wireless Handset 5/9955 Do Not Disturb If your handset is in DND, CF–Busy, or CF–Busy/No Answer, internal, external and transferred calls do not ring on it. Calls are forwarded to Voice Mail or another station if your [PDN] or [PhDN] appears at those stations. You can make calls while in the DND mode. Important!There is no warning tone for incoming Executive or Busy Override. ä ää ä To activate DND Door Lock Your handset can have up to five Unlock Door buttons that unlock doors in your facility. i Press &$// + 8QORFN#RRU#()&1 + [B]). The door unlocks for three or six seconds (set in system programming). Door Phones You can call a door telephone and monitor the immediate area surrounding it. Only digital and electronic stations can be called by door telephone users, but you can pick up these calls when they are incoming....or enter a CO line or CO line access code + the DISA security code.You hear dial tone. NoteSee the System Administrator for the DISA security code number. If the correct code is not entered, the call disconnects. i Press &$// + R# 1RW#LVWXUE# ()&1 + [B]).If a call is ringing, the ringing stops.
Digital Features DTMF Tones 56Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To call and/or monitor a door telephone DTMF Tones Some devices or services require DTMF tones (- and &), such as a Voice Mail device or computer output service. DTMF tones are automatically enabled on stations with System Speed Dial (SSD). If you do not have SSD, you must first dial -, & to enable these tones. This feature disables the SSD during the call, but it is restored when you complete the call or place it on hold. i While on an outside call, press -+ &, then send - and#&, DTMF tones, and 3~
Digital Features Message Waiting Strata AirLink Integrated Wireless Handset 5/9957 Making an ISDN outgoing call is handled automatically with a timer or by you initiating the ISDN “Start” sequence. The method depends on system programming. See your System Administrator for more information. ä ää ä To make an outgoing call to an ISDN trunk Message Waiting Your handset has a fixed Message Waiting (MW) button ( )&1 + 6) to retrieve messages and a special icon (shown at right) that displays. If you call a busy station or it does not answer, you can leave a message waiting indication at the station. The Msg LED at the called station flashes and the user can call you back by pressing 0VJ with the flashing LED. ä ää ä To retrieve messages1. Press &$// + ISDN trunk access code (8xx) ...or dial 9 for LCR. 2. Press 6WDUW#+)&1 + [B]).The dialed digits are not sent until you press 6WDU W or until the timer expires. 1. When you see the MW icon displayed, press &$// + )&1 + 6.Your message is retrieved. NoteIf the MW icon continues to display, you have more messages—repeat Step 1 to retrieve them. ...or &$// + &73;. CALL 1 4 5 - 105 12 : 15 NO . 204 CALL 203 12 : 15
Digital Features Message Waiting 58Strata AirLink Integrated Wireless Handset 5/99 ä ää ä To set a MW indication at another telephone ä ää ä To cancel the MW indication at another telephone ä ää ä To cancel your MW icon2. You can bypass the first message and listen to the next message by repeating Step 1.This feature is available for Strata DK40, DK280, Release 3.1 and higher, and DK424 Release 1 and and higher. 3. After receiving the message, press (1. 1. Press &$// + an internal number.Important!If you are calling a standard telephone, it must have a MW lamp. All Toshiba digital or electronic telephones have MW lamps. 2. Press )&1 + 6 + (1.The MW lamp turns on at station 203. i Press &$// + the called number + :: + (1.The MW indication on the called station turns OFF. i Press &$// + &73< + (1. NO . 204 I NT 203 MWSET 12 : 15