Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual

CHAPTER 15 
TRAFFIC MEASUREMENT DATA 
1. Traffic Measurement Data Block (Table 15-1) 
1 .Ol The Traffic Measurement Data Block (DTRF 
Program) defines the parameters that control the 
Traffic Measurement feature. Data is entered as 
follows: 
REQ (Request)-Indicates that the program has 
loaded. Four responses are possible: 
STT (Start Command)-Starts the record- 
keeping and reporting activity when SCH = 
CMD. (STT must be entered after each RPT 
request.) 
RPT (Report Command)-A report will follow if...

PROGRAMMINGPROCEDURES 
SECTION 200-255-315 
FEBRUARY1992 
TABLE15-1 
Procedure - Traffic Measurement Data Block 
Authorization Procedure must be completed. If in OK response is received, proceed as follows: 
ITEM 
I PROMPT 
- DISK 
Schedule 
I ATT0 
ATT1 
TGPOO-TGP15 USER ENTRY 
I NOTE 
DTRF 
I 
,OADING - .+; s 
SlT, RPT, OUT, CHG 1 
MMDDYY or 
q (MMDDYY) . 
.2 
SUN, MON, TUE, WED, THU, FRI, SAT (DOW) 
3 
HHMMSS or 
q (HHMMSS) 4 
Y or N (N) I 8 
Y or N (N) 8 
Y or N (N) 8 
Y or N (N) 
8 
Default values...

PROGRAMMINGPROCEDURES 
SECTIONZOO-255-315 
FEBRUARY1992 
TABLE154a 
TRAFFICMEASUREMENTREPORTFORMAT 
ITEM 
PROMPT 
Authorization Procedure OK USER ENTRY 
DTRF 
- DISK LOADING - 
REQ RPT 
RPT FROM 
TO 
SYST MM DD YY 
HH MM SS 
MM DD YY 
HH MM SS 
RCVR DLY 0000 
I I ATT 0 
WK TIM 0000 
INC TRK 0000 
INC TIM 0000 
0 CALL 0000 
I I LPS BSY 0000 
l-l-A 0000 
OVFL 0000 
I I ATT 1 I (SAME AS Al7 0) 
TRUNKS TGP 00* 
INC USE 0000 
INC CALL 0000 
O.G. USE 0000 
O.G. CALL 0000 
I I I ATB 0000 
‘Trunk Groups 01 - 15...

PROGRAMMING PROCEDURES 
SECTION 200-255-315 
FEBRUARY 1992 
TABLE 15-1 b 
TRAFFIC MEASUREMENT PARAMETERS 
GROUP 
System 
Attendant #0 
ITEM RECEIVED TYPE OF MEASUREMENT 
DTMF Receiver Delay (3 sec.) Peg Count 
Time in Service ccs 
Work Time ccs . .-- 
Incoming Trunk Calls Peg Count. 
Time Servicing Incoming Calls 
Dial 1 Calls 
All Loops Busy ccs 
Peg Count 
Peg Count 
Attendant #l 
Trunks Average Time to Answer 
Overflow 
(Same as Attendant #0) 
Group 00’ Incoming Usage 
Incoming Calls SEC 
Peg Count...

PROGRAMMING PROCEDURES 
SECTION 200-255-316 
FEBRUARY 1992 
CHAPTER 16 
ALPHANUMERIC MESSAGING DATA 
1. Alphanumeric Message Data Block (Table 
16-1) 
1.01 The Alphanumeric Message Data Block 
(DMSG Program) changes system messages that 
can be left on 6000-series electronic/l OOO-series 
digital LCD telephones (five messages are 
initialized). 
Initialized Messages: 
I 2 
I CALL 
I 
I 3 
I BACK AT 
I 
I 4 
I RETURN ON 
I REQ (Request)-Indicates that the program has 
loaded. The only response possible is...

PROGRAMMINGPROCEDURES 
SECTION 200-255-316 
FEBRUARY1992 
2. Print Alphanumeric Message Data Block program is loaded: 
(Table 16-2) Enter: One of the following commands: 
2.01 To use the Print Alphanumeric Message Data ALL-The system will output all messages in the 
Block (PMSG Program): system (0 - 9). 
l Perform the Authorization Procedure (Level 1,2, 
or 3). MSGX-Message X will be output. 
Enter: PMSG (in response to the OK prompt). x=0-9. 
l When the REQ prompt is received after the 
TABLE16-2...

CHAPTER 17 
ACD DATA 
1. ACD Data Block (Table 17-1) 
1.01 The ACD Data Block (DACM Program) 
assigns the ACD application to the PERCEPTION 
system. A maximum of 16 ACD groups can be 
assigned to each system. Data for this program is 
entered as follows: 
REQ (Request)-Indicates that the program has 
loaded. Three responses are possible: 
NEW-To create a new Data Block. 
CHG-To alter an existing Data Block. 
OUT-To delete an existing Data Block. 
AGNO (ACD Group Number)-Assigns one of the 
16 ACD groups....

PROGRAMMINGPROCEDURES 
SECTION 200-255-317 
FEBRUARY1992 
3) At A2 (Announcement 2) prompt, 
Enter: LNNX, TNNX, or NONE. 
4) At M2 (Music 2) prompt, 
Enter: MOH, SLT, or NONE. 
5) At A3 (Announcement 3) prompt, 
Enter: LNNX, TNNX, or NONE. 
6) At M3 (Music 3) prompt, 
Enter: MOH, SLT, or NONE. 
NOTE: 
The system will prompt you with Al through 
M3 unless NONE is entered. When NONE is 
entered, the next prompt will be REPD. When 
A 1 through A3 is programmed, REPD cannot 
be NONE. It must be an AX ..,...

PROGRAMMING PROCEDURES 
SECTION 200-255-317 
FEBRUARY 1992 
MUTl (Music 1 Timer)-Indicates the connection 
time of queuing ACD calls to music source 1. 
Enter: 0 - 255 (second). 
MUT2 (Music 2 Timer)-indicates the connection 
time of queuing ACD calls to music source 2. 
Enter: 0 - 255 (second). 
MUT3 (Music 3 Timer)-Indicates the connection 
time of queuing ACD calls to music source 3. 
Enter: 0 - 255 (second). 
ALGE (Alarm Generation)-Enables the system 
to trigger an audible alarm to the supervisor...

PROGRAMMING PROCEDURES 
SECTION 200-255-317 
FEBRUARY 1992 
TABLE 17-1 
Procedure-ACD Data Block 
Authorization Procedure must be completed. If an 
OK response is received, proceed as follows: 
ITEM PROMPT USER ENTRY NOTE 
OK DACM 
- DISK LOADING - 
MOH SLT NONE 
ACD 
Agent Line Number AALN 
A 
xxx . . . xxx 18 
D 
xxx . . . xxx 
ACD/MIS Agent’s ID Number AAID 
& Name A XXXX#MMMMMMMM . . . 19 
XXXX#MMMMMMMM 
D xxxx . . . xxxx 
(con tin uedl 
17-4