Toshiba Perception 1 2 User Manual
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Swifched Loop Terminafion DESCRlPTlON Switched Loop Termination refers to PERCEPTION’s method of routing incoming calls to an attendant console. Specifically, neither trunk nor station calls appear directly at a console. Instead, each call that requires attendant assistance is automatically switched to one of the console’s loop buttons (the lowest-numbered idle loop button is selected). Each attendant console is initially equipped with four m buttons, and one corresponding LED per loop. An m...
Page 142
Switched Loop Termination BENEFITS Switched Loop Termination allows a console loop button to become idle, immediately after a call is released. This eliminates call blocking and enables an attendant console to receive more calls. 3. RELATED FEATURES ;. 3: Class of Service Restrictions and Trunk Access (Toil) Restrictions require that certain station-originated calls be completed by the attendant. Overflow Facility (Attendant). Trunk-to-Trunk Connections (Attendant). Variable Loop Buttons...
Page 143
Through Dialing DESCRlPTlON Through Dialing enables a station and TIE-line users to make calls that are ordinarily prevented by Class of Service and Toll Restriction limitations, by using the attendant as an intermediary dialing point. Once an attendant is accessed, the restricted calls can then be performed. OPERATION After receiving a call from a requesting station or a TIE-line user, an attendant can complete a restricted call by performing one the following series of actions: To Handle...
Page 144
Timed Recall- Variable DESCRIPTION OPERATION PROGRAMMING RELATED FEATURES BENEFITS The time-out intervals, which determine when certain types of calls will recall to an attendant console, are adjustable via system programming. Refer to each individual feature that is controlled by each time-out period. FEATURE DSYS DATA BLOCK ENTRY Camp-on (or Call Waiting) COT Ring-No-Answer RNA Attendant Overflow AOF NOTE: Each time-out period that is associated with each of the above features, may be set...
Page 145
Time-of-Day Disp/aF Set, Reset DESCRIPTION T ime-of-Day Display, Set, Reset allows an attendant to reset the system’s real-time clock. The date, time-of-day, and day-of-week can be changed directly from the attendant console, and will thereafter be displayed both at the console and at all system LCD electronic/digital telephones. The console will display the date and time in the SRC, COS, and DEST positions, whenever manually prompted by the attendant. OPERATION To Display the Date: 1. Press the...
Page 146
lime-of-Day Display, Set, Reset 3. A date or time display will be replaced by pertinent information, whenever the attendant presses an m button to answer an incoming call. After the call has been processed, the m button must be used in order to redisplay the date or time. 4. The system date, day, and time information that is set via an attendant console, is the same clock/calendar information used by Least Cost Routing, Station Message Detail Recording, and Traffic Measurement. RELATED FEATURES...
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Trunk Equipment Number Display DESCRIPTION OPERATION PROGRAMMING None. RELATED FEATURES BENEFITS ;,! The attendant console’s SRC and DEST displays show the identity of any trunk that is currently connected to the console. Each display consists of three characters. The first character shows the connected trunks access code, while the remaining two indicate the trunks member number. 1. Calling Source Number: This display is a 3-character, 7-segment LED display which indicates the station or...
Page 148
Trunk Group Access Confrol 4-53 DESCRIPTION OPERATION PROGRAMMING Trunk Group Access Control allows an attendant to seize control of any trunk group, at any time. Once a trunk group has been seized, its corresponding Trunk Group Busy (TGB) LED on the attendant console, will light steadily. This indicates that no outgoing calls can now be made through that trunk group, unless they are made or extended directly from the attendant console. Any station or TIE trunk without the Attendant Control...
Page 149
Trunk Group Access Control COS. To make this denial, enter “AGO” (after the entrance of the desired COS level number) in the COS entry of the DCOS Data Block. RELATED FEATURES 1. Class of Service Restrictions (System). 2. Intercept (System). 3. Trunk Group Busy Indication (Attendant). BENEFITS Trunk Group Access Control allows an attendant to control calls placed over a specific trunk group. 4-54
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Trunk Group Busy Indication DESCRIPTION OPERATION PROGRAMMING RELATED FEATURES BENEFITS Each attendant console is equipped with ten Trunk Group Busy (TGB) LED indicators. Trunk Group Busy LEDs are numbered 0 - 9, and they provide a visual indication of the status of each trunk group. Possible indications are as follows: 1. LED off = At least one trunk is idle. 2. LED on steadily = Attendant has utilized Trunk Group Access Control. 3. LED flashing = All trunks are currently busy. Each Trunk...