Toshiba Perception 1 2 User Manual
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Digital lnforma tion Display PROGRAMMING RELATED FEATURES BENEFITS n RST: The attempted connection is restricted (not allowed). 1 HNT: The called station was busy, and hunting has occurred to the number now displayed as DEST. q VCT The called number either does not exist or is disabled. n TLK: The attendant is currently involved in a talking connection with the called party. TGB (Trunk Group Busy): Trunk Group Busy LEDs are numbered 0 - 9, and they provide a visual indication of the status of...
Page 112
Direct Access to Paging DESCRlPTlON The m button on the attendant console provides an attendant with a direct push-to-talk access to any of the following: one external paging zone, all external paging zones, one internal paging group, the expanded internal paging group, or both the expanded internal paging group and all external paging zones. When an attendant presses this button, this will preempt any page that is already in progress. The PAGE LED will light steadily whenever a page zone is being...
Page 113
Direct Access to Paging The paging assignments in the system are as follows: ZONE ACCESS CODE 0 1 2 3 4 All External Zone Paging Internal Group Paging Expanded Internal Group Paging t~~bnd~[$roush~~-. -. Expanded Internal Group Paging and All External Zone Paging Defined in DSYS Data Block -3 PROGRAMMING Th e assignment of the m button to a particular page zone or to an All Page zone, is done independently for each console within the DATT Data Block. The paging access codes are defined...
Page 114
Incoming Call Idenfificafion DESCRIPTION OPERATION PROGRAMMING RELATED FEATURES BENEFITS The Incoming Call Identification (ICI) display is a backlit panel that indicates the type of call that is currently connected to a console Loop (m) button. Twelve different displays are possible: n TIE: TIE Trunk. CO: Central Office trunk. WAT: WATS trunk. FX: Foreign Exchange trunk. INT: Intercept. RCL: Recall. OPR: Dial-O call. TIM: Timed reminder (Camp-on, RNA, etc.). SER: Serial call (business...
Page 115
Incoming Call Priority DESCRIPTION OPERATION PROGRAMMING RELATED FEATURES BENEFITS ,’ An attendant console can be programmed to receive calls according to a set Incoming Call Priority pattern. Incoming calls can either be presented according to a designated sequence, which specifies the priority levels of different types of trunk calls, operator calls, and recalls, or they can be presented on a first-in/first-out basis. Once the system is programmed, the operation of Incoming Call Priority...
Page 116
Individual Trunk Access DESCRlPTlON The use of Individual Trunk Access enables an attendant to access each trunk individually. This is useful for trunk-testing purposes. OPERATION See Trunk Verification. PROGRAMMING None. RELATED FEATURES 1. Trunk Verification (Attendant). 2. Station Verification (Attendant). BENEFITS Individual Trunk Access is useful for trunk-testing purposes, enabling defective trunks to be easily identified. 4-21
Page 117
Interposition Call Transfer DESCRlPTlON Interposition Call Transfer allows attendants in a multiple-console system to call each other, and transfer calls from one console to the other. OPERATION To Call Console-to-Console: 1. Press an idle m button on the calling console. 4 The LPK LED will light. n The RLS LED will go out. 2. Dial n. H DEST will display 0. n STATUS will display RNG. n A ringing tone will be heard. 3. When the called console answers: n ICI will display OPR. H STATUS will...
Page 118
/ oh DESCRIPTION OPERATION The m Business button and/or the m Lodging/Health Care button allows one LPK line to be connected with another LPK line. A typical operation that utilizes this button is when a call has returned to the console, unanswered on an m button, and the called party must be paged. To Join Calls: 1. Press the m button. n The party on the m button will automatically be placed on hold. n The LPK LED will flash. 4 The RLS LED will light. 2. Page the called party. 3. When the...
Page 119
J oin PROGRAMMING RELATED FEATURES BENEFITS The operation of this feature is automatic. 1. Conference (Station). 2. Meet-Me Page (Attendant). Join enables the attendant to ensure that an incoming call reaches the correct person as quickly as possible. It also enables the attendant to speak with both parties before releasing the conversation from the console. Join is a particularly valuable feature in centralized call answering applications. 4-24
Page 120
Lockout DESCRlPTlON Lockout denies an attendant the ability to reenter an established two-party connection that is being held on a console loop. Reaccess is only possible, when one station user hangs up, and the other station automatically recalls the attendant. This feature is a programmable option for the attendant console. OPERATION Starting Condition: 1. An attendant processes a call in the normal manner, but presses the m button instead of m button. n The LPK LED will flash. n The calling...