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Toshiba Perception 1 2 User Manual

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Page 111

Digital lnforma tion Display 
PROGRAMMING 
RELATED FEATURES 
BENEFITS 
n RST: The attempted connection is restricted (not allowed). 
1 HNT: The called station was busy, and hunting has occurred to the 
number now displayed as DEST. 
q VCT The called number either does not exist or is disabled. 
n TLK: The attendant is currently involved in a talking connection with 
the called party. 
TGB (Trunk Group Busy): 
Trunk Group Busy LEDs are numbered 0 - 9, and they provide a visual 
indication of the status of...

Page 112

Direct Access to Paging 
DESCRlPTlON The m button on the attendant console provides an attendant with a 
direct push-to-talk access to any of the following: one external paging 
zone, all external paging zones, one internal paging group, the expanded 
internal paging group, or both the expanded internal paging group and all 
external paging zones. When an attendant presses this button, this will 
preempt any page that is already in progress. The PAGE LED will light 
steadily whenever a page zone is being...

Page 113

Direct Access to Paging 
The paging assignments in the system are as follows: 
ZONE 
ACCESS CODE 
0 
1 
2 
3 
4 
All External Zone Paging 
Internal Group Paging 
Expanded Internal Group Paging t~~bnd~[$roush~~-. 
-. 
Expanded Internal Group Paging 
and All External Zone Paging 
Defined in DSYS Data Block 
-3 
PROGRAMMING Th e assignment of the m button to a particular page zone or to an All 
Page zone, is done independently for each console within the DATT Data 
Block. The paging access codes are defined...

Page 114

Incoming Call Idenfificafion 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS The Incoming Call Identification (ICI) display is a backlit panel that 
indicates the type of call that is currently connected to a console Loop 
(m) button. Twelve different displays are possible: 
n TIE: TIE Trunk. 
CO: Central Office trunk. 
WAT: WATS trunk. 
FX: Foreign Exchange trunk. 
INT: Intercept. 
RCL: Recall. 
OPR: Dial-O call. 
TIM: Timed reminder (Camp-on, RNA, etc.). 
SER: Serial call (business...

Page 115

Incoming Call Priority 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS 
,’ 
An attendant console can be programmed to receive calls according to a 
set Incoming Call Priority pattern. Incoming calls can either be presented 
according to a designated sequence, which specifies the priority levels of 
different types of trunk calls, operator calls, and recalls, or they can be 
presented on a first-in/first-out basis. 
Once the system is programmed, the operation of Incoming Call Priority...

Page 116

Individual Trunk Access 
DESCRlPTlON The use of Individual Trunk Access enables an attendant to access each 
trunk individually. This is useful for trunk-testing purposes. 
OPERATION See Trunk Verification. 
PROGRAMMING None. 
RELATED FEATURES 
1. Trunk Verification (Attendant). 
2. Station Verification (Attendant). 
BENEFITS Individual Trunk Access is useful for trunk-testing purposes, enabling 
defective trunks to be easily identified. 
4-21  

Page 117

Interposition Call Transfer 
DESCRlPTlON Interposition Call Transfer allows attendants in a multiple-console system 
to call each other, and transfer calls from one console to the other. 
OPERATION To Call Console-to-Console: 
1. Press an idle m button on the calling console. 
4 The LPK LED will light. 
n The RLS LED will go out. 
2. Dial n. 
H DEST will display 0. 
n STATUS will display RNG. 
n A ringing tone will be heard. 
3. When the called console answers: 
n ICI will display OPR. 
H STATUS will...

Page 118

/ oh 
DESCRIPTION 
OPERATION The m Business button and/or the m Lodging/Health Care 
button allows one LPK line to be connected with another LPK line. A 
typical operation that utilizes this button is when a call has returned to the 
console, unanswered on an m button, and the called party must be 
paged. 
To Join Calls: 
1. Press the m button. 
n The party on the m button will automatically be placed on hold. 
n The LPK LED will flash. 
4 The RLS LED will light. 
2. Page the called party. 
3. When the...

Page 119

J oin 
PROGRAMMING 
RELATED FEATURES 
BENEFITS The operation of this feature is automatic. 
1. Conference (Station). 
2. Meet-Me Page (Attendant). 
Join enables the attendant to ensure that an incoming call reaches the 
correct person as quickly as possible. It also enables the attendant to 
speak with both parties before releasing the conversation from the 
console. Join is a particularly valuable feature in centralized call answering 
applications. 
4-24  

Page 120

Lockout 
DESCRlPTlON Lockout denies an attendant the ability to reenter an established two-party 
connection that is being held on a console loop. Reaccess is only 
possible, when one station user hangs up, and the other station 
automatically recalls the attendant. This feature is a programmable option 
for the attendant console. 
OPERATION Starting Condition: 
1. An attendant processes a call in the normal manner, but presses the 
m button instead of m button. 
n The LPK LED will flash. 
n The calling...
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