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Toshiba Perception 1 2 User Manual

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Page 101

Attendant Conference 
PROGRAMMING 
RELATED FEATURES 
BENEFITS 
7. An incoming call that is answered by fhe attendant cannot be added 
to an existing conference. With the exception of the first pat-fx the 
affendanf must originate all calls to all conference participants. 
8. PERCEPTION’s maximum conference capabilities are as follows: 
n 3-party = 20 maximum. 
H 4party = 6 maximum. Each uses two 3-party conference circuits, 
and can be formed only via the use of a Privacy Release m 
button. 
H 6-party =...

Page 102

Attendant Emergency Transfer 
DESCRlPTlON Attendant Emergency Transfer allows an attendant to perform an 
emergency/power failure transfer. The attendant console is equipped with 
a dedicated EMT switch located on the right-hand underside of the 
console. A dedicated cable pair is routed from this switch to the control 
circuit for the Emergency Transfer (DPFT) relays. When this switch is 
used, predetermined trunks will be transferred to dedicated stations, and 
the MAJOR alarm LED on the attendant...

Page 103

Affendanf Hold 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS Attendant Hold allows the attendant to hold an established call at the 
console. After placing a call on hold, the operator is then free to receive 
other calls, access the Paging capabilities, use the Join feature, access 
the Meet-Me Page, and many other features. 
1. When a call is active on an m button, press the m button. 
n The LPK LED will flash. 
2. At this time, another m button may be utilized to receive other...

Page 104

Attendant Initialization 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS Attendant Initialization allows an attendant to initialize the system 
whenever absolutely necessary. This is accomplished through the 
utilization of a dedicated INT switch that is located on the left-hand 
underside of the console. Whenever this switch is used, the system logic 
will be initialized, and all calls in progress will be lost. Standard operation 
will begin again after approximately three seconds. This...

Page 105

Attendant Real/ 
DESCRlPTlON Attendant Recall allows an attendant to be recalled by a station user while 
talking to another party, so the attendant can further handle the call. 
OPERATION 1. You will hear an incoming call signal. 
n ICI will display RCL. 
n The SRC and DEST will be displayed, COS will be displayed if 
the station originated the call, and the LPK LED will flash. 
2. Press the appropriate m button. 
n The LPK LED will light steadily, and the EXCL SRC LED will light. 
n The call signal...

Page 106

Busy lamp Field 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS The attendant console is equipped with a panel containing 100 LEDs 
(which indicate busy DNs), and two 7-segment displays to indicate which 
of the two possible “hundreds” groups is currently being displayed (LEDs 
are numbered 00 w 99). The 7-segment display for the hundreds groups 
can be programmed to illuminate any two digits between 1 and 9. 
A Busy Lamp Field Select (m) button is provided on the console. Its 
operation...

Page 107

Call Forward Cancel 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS All Call Forwards that are registered in a system may be canceled from 
either an attendant console, or an attendant-position electronic/digital 
telephone, via the use of a Call Forward All Clear access code. 
To Cancel All Call Forward: 
1. Press an idle [a3 button. 
W The LPK LED will light. 
E The RLS LED will go out. 
2. Dial the Call Forward cancel code (g 1 B) . 
n All Call Forward arrangements will be canceled....

Page 108

Call Waiting Lamp 
DESCRlPTlON The Call Waiting LED indicates that unanswered calls are waiting in the 
attendant queue. The LED will flash whenever the queue contains one or 
more calls, and will continue to flash until the queue is empty. 
OPERATION See Description. 
NOTES: 
1. When a call is presented to an idle console loop, it will be removed 
from the attendant queue. In dual-console installations, the Call 
Waiting LED will not light until both consoles are busy, and additional 
calls are waiting...

Page 109

Call Waiting lamp Signaling 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS Call Waiting Lamp Signaling provides a threshold indication of multiple 
calls waiting by the CW LED on the attendant console. 
The number of incoming calls waiting to be answered is differentiated by 
the LED as Folows: 
n 0 call: LED off. 
n 1 call: LED steady on. 
n 2 calls: LED winks. 
n 3 or more calls: LED flashes. 
None. 
None. 
This feature provides the attendant with an indication on the number of...

Page 110

Digital lnformafion Display 
DESCRlPTlON The PERCEPTION attendant console receives call information from a 
group of displays mounted on the console. Eight pieces of information are 
provided: 
n ICI: Incoming Call Identification. 
n SRC: Source or calling party. 
n COS: Class of Service (calling party). 
n DE.9 Destination or called party. 
n STATUS: Status of called party. 
n TGB: Trunk Group Busy. 
H ALARM: Major (MAJ), Minor (MIN), and SMDR (MDR). 
n CW: Call Waiting. 
OPERATION ICI (Incoming Call...
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