Toshiba Estudio 230 Manual

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 81
5
[1C69] SMTP server connection error 
Reset the login name or password of SMTP server and  perform the job again.
Check if the SMTP server is operating properly.
[1C6A] HOST NAME error
Check if there is an illegal character in the devic e name.
Delete the illegal character and reset the appropria te device name.
[1C6B] Terminal mail address error
Check if there is an illegal character in the Termi nal mail address.
Delete...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[ 2 ] RFC related error
(when GM-1020/3020, 1030/3030, 2020 or 2030 is inst
alled (e-STUDIO200L/230/280))
(when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282))
[2500] HOST NAME error (RFC: 500) / Destination mai l address error (RFC: 500) / Terminal mail 
address error (RFC: 500) 
[2501] HOST NAME error (RFC: 501) / Destination mai l address error (RFC: 501) / Terminal mail 
address error (RFC:...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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[ 3 ] Electronic Filing related error
[2B10] No applicable job error in Job control modul e
[2B11] JOB status abnormality 
[2B20] File library function error 
[2B30] Insufficient disk space in /SHR partition 
[2BC0] Fatal failure occurred 
[2BC1] System management module resource acquiring  failure
Erase some data in the Electronic Filing and perfor m the job in error again (in case of [2B30]).
Turn the power OFF and then...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[2BA0] Invalid Box password 
Check if the password is correct. 
Reset the password.
When this error occurs when printing the data in th e Electronic Filing, perform the printing with the 
administrators password.
If the recovery is still not completed or in case o f invalid password for the operation other than pri nting 
(opening the file, etc.), initialize the Electronic  Filing using the Setting Mode (08-666).
[2BB1] Power...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
[ 4 ] E-mail related error
(when GM-1020/3020, 1030/3030, 2020 or 2030 is inst alled (e-STUDIO200L/230/280))
(when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282))
[2C10] System access abnormality 
[2C32] File deletion failure 
Turn the power OFF and then back ON. Perform the jo b in error again.
If the error still occurs, first, check if there ar e no jobs existing and then perform the HDD...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[2C60] HDD full failure during processing 
Reduce the number of pages of the job in error and  perform the job again.
Check if the server or local disk has a sufficient  space in disk capacity.
[2C61] Address Book reading failure
Turn the power OFF and then back ON. Perform the jo b in error again.
Reset the data in the Address Book and perform the  job again.
[2C63] Terminal IP address unset
Reset the Terminal IP address....

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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[2C6C] Destination mail address error (No RFC error )
Check if there is an illegal character in the Desti nation mail address.
Delete the illegal character and reset the appropria te Destination mail address, then perform the job 
again. 
[2C70] SMTP client OFF
Set the SMTP valid and perform the job again. 
[2C71] SMTP authentication ERROR 
Check that SMTP authentication method, login name a nd password are correct, then...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 88
[ 5 ] File sharing related error
(when GM-1020/3020, 1030/3030, 2020 or 2030 is inst
alled (e-STUDIO200L/230/280))
(when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282))
[2D10] System access abnormality 
[2D32] File deletion failure 
[2DA6] File deletion failure
[2DA7] Resource acquiring failure 
Delete some files in the shared folder by using Exp lorer because of automatic/manual file deletion...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
[2D40] Image conversion abnormality 
Turn the power OFF and then back ON. Perform the jo b in error again.
Replace the main memory and perform the job again. 
If the error still occurs, first, check if there ar e no jobs existing and then initialize the shared f older using 
the Setting Mode (08-667). 
[2D62] File server connection error
Check the IP address or path of the server. 
Check if the server is operating properly....

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 90
[ 6 ] E-mail reception related error
(when GM-1020/3020, 1030/3030, 2020 or 2030 is inst
alled (e-STUDIO200L/230/280))
(when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282))
[3A10] [3A11] [3A12] E-mail MIME error 
The format of the mail is not corresponding to MIME  1.0.
Request the sender to retransmit the mail in the fo rmat corresponding to MIME 1.0.
[3A20] [3A21] [3A22] E-mail analysis error...