Toshiba Estudio 230 Manual

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 91
5
[3C10] [3C11] [3C12] [3C13] TIFF analysis error 
These errors occur when the mail data is damaged fr om the transmission to the reception of the mail, or 
when the format of the attached file is not support ed by this equipment (TIFF-FX).
Request the sender to retransmit the mail.
[3C20] [3C21] [3C22] TIFF compression error
The compression method of the TIFF file is not acce ptable for this equipment. (Acceptable: MH/MR/...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 92
[3E10] POP3 server connection error 
Check if the IP address or domain name of the POP3  server set for this equipment is correct, or check 
if POP3 server to be connected is operating properl y.
[3E20] POP3 server connection time-out error
Check if POP3 server to be connected is operating p roperly.
Check if the LAN cable is correctly connected. 
[3E30] POP3 login error 
Check if the POP3 server login name and password se t...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 93
5
[A290] Limit over error 
[A291] Limit over error
[A292] Limit over error
Clear the limit counter.
05/11 

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 94
5.2 Troubleshooting for the Image
1) Abnormality of image density / Gray balance
 Fig. 5-1
Defective area Step Check items Prescription
Density/Gray balance 1 Check the density/gray balance . Adjust the density.
Printer section 2 Check test print image (04-113). Go  to step 4 if there is any problem 
on image.
Scanner 3 Are the original glass, mirrors and  lens dirty? Clean them.
Printed image 4 Is the image faded? Perform...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 95
5
2) Background fogging
 Fig. 5-2
Defective area Step Check items Prescription
Density reproduction 1 Check the reproduction of the  image 
density. Adjust the density.
Background reproduction 2 Check the background reprod uction. Adjust the background.
Printer section 3 Check test print image (04-113). Go  to step 4 if there is any problem 
on image.
Scanner 4 Are the original glass, mirrors and  lens dirty? Clean them....

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 96
3) Moire/lack of sharpness
 Fig. 5-3
Moire 
Lack of sharpness
Defective area Step Check items Prescription
Density reproduction 1 Check the reproduction of the  image 
density. Adjust the density.
Parameter adjustment  
value 2 Check the image processing param-
eters. Check the adjustment value for 
sharpness.
Printer section 3 Check test print image (04-113). Whe n defects occur, perform the cor-
responding troubleshooting...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 97
5
4) Toner offset
 Fig. 5-4
Toner offset (Shadow image appears approx. 94 mm to ward the dark image.)
Defective area Step Check items Prescription
Density 1 Is the density too high? Adjust the density. 
Fuser unit 2 Is the pressure of the fuser roller nor- mal? Check the pressure releasing parts  
and pressurization mechanism.
3 Is the thermistor in contact with the  fuser roller? Contact the thermistor with the fuser...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 98
5) Blurred image
 Fig. 5-5
Defective area Step Check items Prescription
Paper 1 Is the paper in the drawer or LCF  damp? Change paper. Avoid storing paper in  
damp place.
Bedewed scanner 2 Is the scanner bedewed? Clean the sc anner.
Drum 3 Is the drum surface wet or dirty? Wipe the drum  with a piece of dry 
cloth. 
* Do not use alcohol or other  organic solvents.
Ozone exhaust 4 Is the exhaust fan operating prop- erly?...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 99
5
6) Poor fusing
 Fig. 5-6
Defective area Step Check items Prescription
Heater electric power 1 Check if the connector contact s prop-
erly. Correct it.
2 Is the heater shorted or broken? Replace the heater.
Pressure between fuser  
roller and pressure roller 3 Are the pressure springs working 
properly? Check and adjust the pressure 
springs.
Fuser roller temperature 4 Is the temperature of the  fuser roller 
normal? Check...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 100
7) Blank copy
 Fig. 5-7
Defective area Step Check items Prescription
Transfer charger wire 1 Is the transfer charger wire  cut off? Replace the transfer charger wire.
High-voltage transformer 
(Transfer charger, Devel- 
oper bias) 2 Is the high-voltage transformer out-
put defective? Adjust the output, or replace the  
transformer.
3 Are the connectors of the high-volt- age harness securely connected? Is  
the harness open...