Toshiba Estudio 230 Manual

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 1
5
5. TROUBLESHOOTING
When any of the PC boards or the HDD requires replacem ent, refer to  P. 5-116 5.3 Replacement of 
PC Boards and HDD.
5.1 Diagnosis and Prescription for Each Error Code 
5.1.1 Paper transport jam
[E010]  Leading edge of paper not reaching the exit sensor
[E020] Trailing edge of paper not passing the exit s ensor
Open the transfer cover. Is there any paper on the  transport path?
YES 
Remove the paper.
NO...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 2
Relation between the jamming area and the correspon ding sensors and covers
(If a jam is occurring in the ADU, LCF, PFP, JSP or  OCT check the board in each unit.)
[E030] Paper remaining inside the equipment at power
-ON
Open the cover of the unit/area whose picture is bl inking on the control panel. Is there any 
paper on the transport path? (Refer to the following table.)
YES 
Remove the paper.
NO 
Is the sensor in the...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 3
5
[E090] Paper jam by HDD abnormality
(1) Check if the error is cleared by turning the pow er OFF and then back ON.
(2) Check if the connectors of the HDD are disconnec ted.
(3) Check if the connector pins are disconnected and  the harnesses are open circuited.
(4) Replace the HDD. 
(5) Replace the SYS board.
[E200] Paper fed from the upper drawer not reaching  the registration sensor
[E210] Paper fed from the lower drawer not...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 4
[E220] Paper fed from the lower drawer not reaching  the 1st transport sensor
[E310] Paper fed from the PFP upper drawer not reach ing the 1st transport sensor
[E340] Paper fed from the PFP lower drawer not reach ing the 1st transport sensor
[E3D0] Paper fed from the LCF not reaching the 1st t ransport sensor
Open the transfer cover. Is there paper in front of  the 1st transport sensor?
YES 
Remove the paper.
NO 
Is the 1st...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 5
5
[E270]  Bypass transport jam (Paper not reaching the  registration sensor)
[E280] ADU transport jam (Paper not reaching the reg istration sensor)
Open the transfer cover. Is there paper in front of  the registration sensor?
YES 
Remove the paper.
NO 
Is the registration sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[2]/[A]
l ll l ll l l
 NO 
 1) Check if the connector of the registration sensor  is...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 6
[E320] Paper fed from the PFP upper drawer not reach ing the 2nd transport sensor
[E350] Paper fed from the PFP lower drawer not reach ing the 2nd transport sensor
[E3E0] Paper fed from the LCF not reaching the 2nd t ransport sensor
Open the side cover. Is there paper in front of the  2nd transport sensor?
YES 
Remove the paper.
NO 
Is the 2nd transport sensor working?
(Perform the input check in the test mode: 03-[FAX]...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 7
5
[E360] Paper fed from the PFP lower drawer not reach ing the PFP upper drawer feed sensor
Open the PFP side cover. Is there any paper in fron t of the PFP upper drawer feed sensor?
YES 
Remove the paper.
NO 
Is the PFP upper drawer feed sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[2]/[D])
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the PFP upper drawer fe ed sensor is dis-
connected....

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 8
[E510] ADU transport jam (paper not reaching the ADU  exit sensor)
Open the ADU. Is there any paper in front of the AD U exit sensor?
YES 
Remove the paper.
NO 
Is the ADU exit sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[1]/[G])
l l ll l ll l ll l
 NO 
 1) Check if the connector of the ADU exit sensor is d isconnected.
2) Check if either of the connectors CN562 or CN213  on the ADU board 
is...

June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 9
5
[E520] ADU stack jam (paper not reaching the ADU ent rance sensor)
Open the ADU. Is there any paper in front of the AD U entrance sensor?
YES 
Remove the paper.
NO 
Is the ADU entrance sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[1]/[H])
l l ll l ll l ll l
 NO 
 1) Check if the connector of the ADU entrance sensor  is disconnected.
2) Check if either of the connectors CN562 or CN214  on the ADU...

e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 10
Relation between the jamming area and the correspon ding sensors/covers
(If a jam is occurring in the ADU, LCF, PFP, JSP or  OCT check the board in each unit.)
[E550] Paper remaining on the transport path
Open the cover of the unit/area whose picture is bl inking on the control panel. Is there any 
paper on the transport path?
YES 
Remove the paper.
NO 
Is the sensor in the jamming area working? (Perform  the input check in...