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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

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Page 71

Call Park2-43
Chapter 2 - Features and Operation
Conditions
» Intercom calls cannot be parked on system park locations (430-437); intercom calls can 
be parked using the personal park location.
» A CO call parked in a system call park location recalls to the station that parked the call, 
when the call park recall timer expires. The CO call rings to this station until the system 
hold timer expires. The CO call then recalls the Attendant (both the Attendant and 
initiating stations are ringing), and the...

Page 72

2-44Call Park
Chapter 2 - Features and Operation
Operation
To park a call, while connected to an outside line:
1. Press the TRANS button. The caller is put on Exclusive Hold.
2. Dial the Personal Park location [438] on the dial pad,
-or-
Press the preprogrammed PERSONAL PARK button.
Dial tone sounds.
To retrieve a parked call:
Dial the Personal Call Park location code [438] on the dial pad,
-or-
Press the preprogrammed PERSONAL PARK button.
A talk path is established between the two parties.
SINGLE...

Page 73

Call Park2-45
Chapter 2 - Features and Operation
Call Park - Station
Description
Call park (by station number) allows calls to be parked at stations, thus allowing for expanded 
park locations.
Operation
While connected to an outside line:
1. Press TRANS button.
2. Dial [439] + [XXX] (XXX=station number). A confirmation tone sounds.
Call Park Pickup - Station
To retrieve a Station Park Call:
Dial [# 6] + user’s station number, while at the user’s telephone or from any telephone in the 
system.
-or-
Dial...

Page 74

2-46Call Pickup
Chapter 2 - Features and Operation
Call Pickup
Description
Stations are assigned to pickup groups. Stations can be in any combination of the eight 
groups or in no group at all.
A station can pickup a call ringing to any specific unattended station by using the Directed 
Call Pickup procedure.
A station can pickup a call ringing to an unattended station within the same ACD/UCD group 
by using the Group Call Pickup Procedure.
Use Flash 50 programming when you want to modify a range of...

Page 75

Call Pickup2-47
Chapter 2 - Features and Operation
4. Press button #20. The display updates to reflect current programming for Page B.
5. Press the GROUP PICKUP flexible button (Button #5). The following message displays:
6. Enter a valid number (1-8) to program Pickup Groups.
7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … All stations are in Group 1.
Conditions
» Only one station at a time can be programmed when using a flexible station number.
» When in...

Page 76

2-48Call Pickup
Chapter 2 - Features and Operation
SINGLE LINE TELEPHONE
To use Directed Call Pickup:
1. Lift the handset.
2. Dial [#1].
3. Dial station number of ringing telephone.
Conditions
» User must have access to the specific outside line or a LOOP button for a Directed Call 
Pickup.
Group Call Pickup
Description
A station user can pickup a call to any unattended station within the same pickup group.
Operation
To create a Pickup Button:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible...

Page 77

Call Transfer2-49
Chapter 2 - Features and Operation
Call Transfer
Description
An outside CO line call can be transferred from one keyset to another within the system. The 
transfer can be screened (announced) or unscreened to an idle or busy station, ACD or UCD 
Group, or Hunt Group. The line being transferred rings on the keyset and provides Exclusive 
Hold flashing indication to the receiving partys keyset. Any number of attempts can be made 
to locate someone by calling different keysets without...

Page 78

2-50Call Transfer
Chapter 2 - Features and Operation
SINGLE LINE TELEPHONE
To activate a Screened Transfer (while connected to an outside line):
1. Briefly depress and release the hookswitch.
2. Dial desired intercom number.
3. Announce the call.
4. Hang up to complete transfer.
To make an Unscreened Transfer:
1. Briefly depress and release the hookswitch.
2. Dial desired intercom number.
3. Hang up to complete transfer.
To make a PBX/Centrex Transfer:
1. Briefly depress and release the hookswitch....

Page 79

Call Transfer2-51
Chapter 2 - Features and Operation
Unanswered CO Call Transfer
Description
The Unanswered CO Call Transfer feature provides station users the ability to transfer an 
incoming CO call that is currently ringing at their station without answering it
. Only Incoming 
and Transferred calls can be forced. Calls may be forwarded to any available station, ACD/
UCD group, or VM Group.
A destination station must have a direct appearance for that CO Line or Loop button and not 
in DND, or an error...

Page 80

2-52Camp On
Chapter 2 - Features and Operation
Camp On
Description
A station may alert a busy party that an outside line is waiting for them by using the CAMP 
ON button. To camp on a call, press the TRANS button to transfer the call to the desired busy 
station, then press the CAMP ON button. The busy party receives a muted ring over the 
keyset speaker, and a visual flashing CAMP ON LED. By pressing the CAMP ON button, the 
person called places their existing outside call on hold or drops an existing...
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