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Sony Clie PEG-NR70V/U, PEG-NR70/U Handheld Operating Instructions

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    							211Chapter6Additional information
    Connection problems
    I have trouble establishing a network connection to my ISP or
    dial-in server.
    ,Check the Expanded Service Connection Progress messages to
    identify the point where the connection fails in the log in procedure.
    Press the scroll button downwards at any point during log in to
    display these messages.
    ,Check the information in the Network Log so your ISP or your
    System Administrator can pinpoint where the log in procedure
    communication fails and why.
    To view the Network Log, open the Network Preferences screen and
    tap the Menu 
     icon. Tap Options, then View Log. Tap the up and
    down arrows of the scroll bar to see the entire Network Log.
    Beaming problems
    I cannot beam data to another Palm OS PDA.
    ,Confirm that your CLIÉ handheld and the other Palm OS PDA are
    between 4 inches (approximately 10 centimeters) and 8 inches
    (approximately 20 centimeters) apart, and that the path between the
    two handhelds is clear of obstacles. Beaming distance to other Palm
    OS PDA may be different.
    ,Move your CLIÉ handheld closer to the receiving handheld.
    ,Make sure that the Beam Receive function of the other Palm OS PDA
    is turned on.
    Troubleshooting – Frequently Asked Questions
    Continued on next page 
    						
    							212Chapter6Additional information
    When someone beams data to my CLIÉ handheld, I get a
    message telling me it is out of memory.
    ,Your CLIÉ handheld requires a memory space of at least
    approximately 1.1 times the data size that you are receiving.
    ,Perform a soft reset. See “Resetting your Sony CLIÉ Handheld”
    (page 30) for more information.
    I cannot beam the Address Book data.
    ,You cannot beam images to a Palm OS PDA other than a Sony CLIÉ
    handheld.
    Recharging problems
    When I place my CLIÉ handheld on the cradle, it does not
    recharge.
    Confirm that:
    ,Your CLIÉ handheld is well seated in the cradle.
    ,Your cradle is plugged into an AC power adapter.
    ,You are using the cradle and AC adapter that came with your CLIÉ
    handheld.
    ,Your CLIÉ handheld is turned off; otherwise, it will not fully charge.
    Troubleshooting – Frequently Asked Questions
    Continued on next page 
    						
    							213Chapter6Additional information
    Password problems
    I forgot the password, and my CLIÉ handheld is not locked.
    ,You can use Security to delete the password, but your CLIÉ
    handheld deletes all records marked as private. To back up all data
    including private records, perform a HotSync operation before you
    delete the password. Then follow these steps to restore your private
    records onto your CLIÉ handheld:
    1Perform a HotSync operation to back up your data.
    2Tap Forgotten Password in Security to remove the password and
    delete all private records.
    3Perform a HotSync operation to synchronize your data and restore
    the private records by transferring them from your computer to
    your CLIÉ handheld.
    I forgot the password and my CLIÉ handheld is locked.
    ,If you assign a password and lock your CLIÉ handheld, you must perform
    a hard reset to continue using your CLIÉ handheld. See “Resetting your
    Sony CLIÉ Handheld” (page 30) for more information.
    Troubleshooting – Frequently Asked Questions 
    						
    							214Chapter6Additional information
    Memory Stick® media problems
    I cannot copy/move data from Memory Stick
    ® media to my
    CLIÉ handheld.
    ,Your CLIÉ handheld requires a memory space of at least
    approximately 1.1 times the data size that you are copying/moving.
    I inserted Memory Stick media, but the message “Please
    insert Memory Stick media” appears.
    ,Your Memory Stick media is not recognized by your CLIÉ handheld.
    Remove it and reinsert it.
    Troubleshooting – Frequently Asked Questions 
    						
    							215Chapter6Additional information
    Troubleshooting – Frequently Asked Questions
    If you still cannot perform a HotSync® operation
    If you have reviewed items in the troubleshooting list and the HotSync®
    operation problem persists, review the following.
    You cannot perform a HotSync operation before you install the
    Palm Desktop for CLIÉ software on your computer
    If you perform a HotSync operation before you install the CLIÉ drivers,
    other drivers may be installed. Make sure to install the Palm Desktop for
    CLIÉ software first and then perform a HotSync operation.
    Do not use a USB hub
    If you connect the cradle to your computer via a USB hub, you may not be
    able to perform a HotSync operation properly. Make sure to connect the
    cradle directly to a USB connector of your computer.
    Some computers have the hub function built into their internal circuity.
    Contact your computer manufacturer if the USB connector of your computer
    is connected to an internal USB hub.
    Check that the USB port of your computer is enabled
    If you are using Windows 95 pre-installed computer or another old type of
    computer equipped with a USB port, the USB port may be disabled by
    default. If another device such as a USB mouse cannot be used, check the
    BIOS setting of your computer.
    Also check the Device Manager. Right-click on My Computer and select
    Properties. Click Device Manager tab and check that USB controller is listed
    in the Device Manager screen. 
    						
    							216Chapter6Additional information
    Getting Help
    Sony offers several support options for your CLIÉ handheld. When you have
    questions or trouble, please refer to one of the following for a solution:
    Read This First (supplied), Operating Instructions (this guide), and
    Add-on Application Guide (supplied) describes how to use your CLIÉ
    handheld.
    Your Sony CLIÉ Handheld support Web site
    http://www.sony.com/peg/support/
    Provides the latest information on your CLIÉ handheld. On this Web
    site, you will find:
    •Frequently Asked Questions (FAQs)
    •Online Operating Instructions
    •Installation information
    •Software updates
    •Online knowledge base
    The Sony e-mail support service answers your questions by e-mail.
    Send your question, and a customer service representative will send you
    a reply. You can use the e-mail form at
    http://www.sony.com/peg/support/
    The Sony fax-back service provides you with answers to commonly
    asked questions. You can use this automated service to access a list of
    available topics and then select the topics that you want to receive. To
    contact the Sony fax-back service, call
    1-877-760-SONY (7669) .
    The Sony Customer Information Service Center offers information
    about your CLIÉ handheld and other Sony products that work with
    your computer. To contact the Sony Customer Information Service
    Center, call
    1-877-760-SONY (7669) . 
    						
    							217Chapter6Additional information
    Specifications
    OSPalm OS ver. 4.1
    CPUDragonball SuperVZ 66 MHz
    Memory
    ROM 8MB (FLASH)
    16 MB (SDRAM),
    User memory range
    approx. 15 MB
    External input/output
    Interface connector
    IrDA (1.2)
    IR Port for AV Control
    Memory Stick slot
    Display
    TFT color LCD with backlight,
    320 ✕ 480 dots, 65,536 colors
    Other functions
    FM synthesizer
    ADPCM Sound
    Monaural Speaker
    Power requirements
    AC power adapter (supplied):
    DC 5.2V (dedicated connector)
    Battery: Lithium ion battery
    (built-in)
    Battery life
    10 days*
    *  Based on an average of 30 minutes
    use of PIMs per day, with the
    backlight off. The battery life span
    varies depending on the
    temperature and conditions of use.
    Audio frequency response
    20 Hz to 20,000 Hz
    Audio recording time (when
    using a 128 MB Memory Stick
    media)
    Approx. 120 min. (bit rate: 132
    kbps)
    Approx. 160 min. (bit rate: 105
    kbps)
    Approx. 240 min. (bit rate: 66
    kbps)
    Audio recording format
    ATRAC3**
    MP3
    ** The ATRAC3 content-protected
    music is supported when used with
    MagicGate Memory Stick media (not
    supplied).
    Continued on next page 
    						
    							218Chapter6Additional information
    Sampling frequency
    44.1 kHz
    Output
    Headphones: stereo mini-jack
    Dimensions
    PEG-NR70V/U: Approx. 2 7/8✕ 5 1/2 ✕ 11/16 inches (72.3 ✕
    136.6 ✕ 16.7 mm) (w/h/d)
    PEG-NR70/U: Approx. 2 
    7/8 ✕
    5 1/2 ✕ 11/16 inches (72.3 ✕ 136.6
    ✕  16.7 mm) (w/h/d)
    Mass
    PEG-NR70V/U: Approx. 7 oz
    (200 g) (including the supplied
    stylus)
    PEG-NR70/U: Approx. 7 oz
    (200 g) (including the supplied
    stylus)
    Operating temperature
    41ºF - 95ºF (5ºC - 35ºC)
    Built-in camera (PEG-NR70V/
    U only)
    Image sensor
    100,000 pixels
    1/6 inch CMOS image sensor
    Lens F2.8/focal length 2.47mm
    (35mm  film equivalent f=
    approx. 35mm)
    Focus range 0.3m to  ∞
    Specifications
    Lens rotation
    300º
    Image size 320
    ✕320, 160✕120, 88✕88
    Formats
    PictureGear Pocket Format
    (PGP format, internal/Memory
    Stick media)
    JPEG (DCF format, Memory
    Stick media)
    Viewfinder
    320
    ✕240, 160✕120, and 88✕88
    pixels on the CLIÉ handheld’s
    display
    Others White Balance (Auto, Indoor A
    (incandescent light), Indoor B
    (flourescent light), Outdoor)
    Effect settings (Off, B&W
    (monotone), Sepia (sepia tone),
    Neg. Art (negative art))
    Brightness (–2 to +2)
    Self timer
    Design and specifications are subject
    to change without notice. 
    						
    							219Chapter6Additional information
    Continued on next page
    Index
    A
    Address Book
    Editing ................................................... 59
    Entering a new entry .............................. 53
    Pasting an image ................................... 59
    Sorting entries ........................................ 57
    Using menus .......................................... 65
    Viewing entries ...................................... 55
    Adjusting the screen ............................ 29
    Application
    Categorizing .......................................... 86
    Launcher (home) screen ......................... 85
    Selecting/Starting ................................... 85
    Setting applications to start
    automatically ....................................... 141
    Starting an application in
    Memory Stick media ............................. 141
    Troubleshooting ................................... 205
    Application buttons
    Assigning applications to buttons ......... 161
    Selecting applications ............................. 85
    Attaching notes ................................. 102
    Automatic shut-off time .................... 170
    B
    BACK button ................................. 8, 164
    Backing up data
    By a HotSync operation (to computer) ... 189
    By MS Backup (to Memory Stick media) 190
    By MS Gate (to Memory Stick media) .... 192
    Backlight
    Adjusting the brightness ......................... 29
    Turning on and off .................................. 29
    Battery considerations
    Tips and notes ...................................... 200
    Troubleshooting ................................... 212
    Battery life ......................................... 200
    Beam Receive feature ........................ 173
    Beaming
    Between two handhelds ....................... 134
    Receiving data ..................................... 136
    Sending items or categories .................. 135
    Tips on beaming ................................... 136
    Troubleshooting ................................... 211
    C
    Calculator
    Using buttons ........................................ 84
    Using calculator ..................................... 83
    Using menus .......................................... 84
    Card Info ........................................... 142
    Categories
    Categorizing applications ....................... 86
    Categorizing items ......................... 81, 89
    New categories ...................................... 91
    Viewing items by category 56, 68, 78, 90
    Choosing fonts .................................. 105
    Cleaning ............................................ 199
    Copying
    From CLIÉ handheld to
    Memory Stick media ............................. 148
    From Memory Stick media to
    CLIÉ handheld ...................................... 150
    Restoring back-up to your
    CLIÉ handheld ...................................... 193
    Cradle ................................................ 108 
    						
    							220Chapter6Additional information
    Index
    Continued on next page
    D
    Date Book
    Agenda view .......................................... 44
    Day view ................................................ 40
    Editing ................................................... 46
    Month view ........................................... 43
    Repeating or continuous events .............. 36
    Scheduling an event ............................... 33
    Setting alarm ......................................... 48
    Using menus .......................................... 51
    Week view ............................................. 41
    Deleting
    Data in the Memory Stick media ........... 153
    Items ...................... 50, 63, 72, 80, 103
    Digitizer ............................................. 159
    Dragging .............................................. 10
    E
    Edit menu .......................................... 104
    Entering data
    Computer keyboard ................................ 28
    Graffiti writing ....................................... 15
    Hardware keyboard ................................ 12
    On-screen keyboard ............................... 26
    Software keyboard ................................. 24
    F
    FAQ(Frequently Asked  Questions) ...... 202
    File Link ............................................. 132
    Finding items
    Find option ............................................ 92
    Phone Lookup ........................................ 94
    Formats .............................................. 165
    Formatting Memory Stick media ........ 143
    Full-screen dragging ............ 10, 17, 162
    G
    Getting Help ...................................... 216
    Graffiti
    ® writing
    Accented characters ............................... 22
    Alphabets ...................................... 16, 18
    Basic procedures .................................... 16
    Letters/numbers writing area .................. 15
    Non-English characters ........................... 22
    Numbers ................................................ 19
    On-screen help ....................................... 17
    Overview ................................................ 15
    Punctuation marks ................................. 20
    ShortCuts ..................................... 23, 175
    Symbols and extended characters ........... 21
    H
    Hard reset ............................................ 31
    Hardware keyboard ............................. 12
    HOLD switch .......................................... 8
    HotSync
    ® button ....................... 108, 163
    HotSync
    ® operation
    File Link ............................................... 132
    LANSync .................................... 125, 128
    Network Modem Sync .......................... 125
    Overview .............................................. 107
    Selecting Conduits ............................... 114
    Setting setup options ........................... 112
    Troubleshooting ................................... 207
    Via cradle (Local HotSync) ..................... 108
    Via IR port ............................................ 116
    Via modem .......................................... 119
    Via network ......................................... 125 
    						
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