Sony Clie PEG-NR70V/U, PEG-NR70/U Handheld Operating Instructions
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211Chapter6Additional information Connection problems I have trouble establishing a network connection to my ISP or dial-in server. ,Check the Expanded Service Connection Progress messages to identify the point where the connection fails in the log in procedure. Press the scroll button downwards at any point during log in to display these messages. ,Check the information in the Network Log so your ISP or your System Administrator can pinpoint where the log in procedure communication fails and why. To view the Network Log, open the Network Preferences screen and tap the Menu icon. Tap Options, then View Log. Tap the up and down arrows of the scroll bar to see the entire Network Log. Beaming problems I cannot beam data to another Palm OS PDA. ,Confirm that your CLIÉ handheld and the other Palm OS PDA are between 4 inches (approximately 10 centimeters) and 8 inches (approximately 20 centimeters) apart, and that the path between the two handhelds is clear of obstacles. Beaming distance to other Palm OS PDA may be different. ,Move your CLIÉ handheld closer to the receiving handheld. ,Make sure that the Beam Receive function of the other Palm OS PDA is turned on. Troubleshooting – Frequently Asked Questions Continued on next page
212Chapter6Additional information When someone beams data to my CLIÉ handheld, I get a message telling me it is out of memory. ,Your CLIÉ handheld requires a memory space of at least approximately 1.1 times the data size that you are receiving. ,Perform a soft reset. See “Resetting your Sony CLIÉ Handheld” (page 30) for more information. I cannot beam the Address Book data. ,You cannot beam images to a Palm OS PDA other than a Sony CLIÉ handheld. Recharging problems When I place my CLIÉ handheld on the cradle, it does not recharge. Confirm that: ,Your CLIÉ handheld is well seated in the cradle. ,Your cradle is plugged into an AC power adapter. ,You are using the cradle and AC adapter that came with your CLIÉ handheld. ,Your CLIÉ handheld is turned off; otherwise, it will not fully charge. Troubleshooting – Frequently Asked Questions Continued on next page
213Chapter6Additional information Password problems I forgot the password, and my CLIÉ handheld is not locked. ,You can use Security to delete the password, but your CLIÉ handheld deletes all records marked as private. To back up all data including private records, perform a HotSync operation before you delete the password. Then follow these steps to restore your private records onto your CLIÉ handheld: 1Perform a HotSync operation to back up your data. 2Tap Forgotten Password in Security to remove the password and delete all private records. 3Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your CLIÉ handheld. I forgot the password and my CLIÉ handheld is locked. ,If you assign a password and lock your CLIÉ handheld, you must perform a hard reset to continue using your CLIÉ handheld. See “Resetting your Sony CLIÉ Handheld” (page 30) for more information. Troubleshooting – Frequently Asked Questions
214Chapter6Additional information Memory Stick® media problems I cannot copy/move data from Memory Stick ® media to my CLIÉ handheld. ,Your CLIÉ handheld requires a memory space of at least approximately 1.1 times the data size that you are copying/moving. I inserted Memory Stick media, but the message “Please insert Memory Stick media” appears. ,Your Memory Stick media is not recognized by your CLIÉ handheld. Remove it and reinsert it. Troubleshooting – Frequently Asked Questions
215Chapter6Additional information Troubleshooting – Frequently Asked Questions If you still cannot perform a HotSync® operation If you have reviewed items in the troubleshooting list and the HotSync® operation problem persists, review the following. You cannot perform a HotSync operation before you install the Palm Desktop for CLIÉ software on your computer If you perform a HotSync operation before you install the CLIÉ drivers, other drivers may be installed. Make sure to install the Palm Desktop for CLIÉ software first and then perform a HotSync operation. Do not use a USB hub If you connect the cradle to your computer via a USB hub, you may not be able to perform a HotSync operation properly. Make sure to connect the cradle directly to a USB connector of your computer. Some computers have the hub function built into their internal circuity. Contact your computer manufacturer if the USB connector of your computer is connected to an internal USB hub. Check that the USB port of your computer is enabled If you are using Windows 95 pre-installed computer or another old type of computer equipped with a USB port, the USB port may be disabled by default. If another device such as a USB mouse cannot be used, check the BIOS setting of your computer. Also check the Device Manager. Right-click on My Computer and select Properties. Click Device Manager tab and check that USB controller is listed in the Device Manager screen.
216Chapter6Additional information Getting Help Sony offers several support options for your CLIÉ handheld. When you have questions or trouble, please refer to one of the following for a solution: Read This First (supplied), Operating Instructions (this guide), and Add-on Application Guide (supplied) describes how to use your CLIÉ handheld. Your Sony CLIÉ Handheld support Web site http://www.sony.com/peg/support/ Provides the latest information on your CLIÉ handheld. On this Web site, you will find: •Frequently Asked Questions (FAQs) •Online Operating Instructions •Installation information •Software updates •Online knowledge base The Sony e-mail support service answers your questions by e-mail. Send your question, and a customer service representative will send you a reply. You can use the e-mail form at http://www.sony.com/peg/support/ The Sony fax-back service provides you with answers to commonly asked questions. You can use this automated service to access a list of available topics and then select the topics that you want to receive. To contact the Sony fax-back service, call 1-877-760-SONY (7669) . The Sony Customer Information Service Center offers information about your CLIÉ handheld and other Sony products that work with your computer. To contact the Sony Customer Information Service Center, call 1-877-760-SONY (7669) .
217Chapter6Additional information Specifications OSPalm OS ver. 4.1 CPUDragonball SuperVZ 66 MHz Memory ROM 8MB (FLASH) 16 MB (SDRAM), User memory range approx. 15 MB External input/output Interface connector IrDA (1.2) IR Port for AV Control Memory Stick slot Display TFT color LCD with backlight, 320 ✕ 480 dots, 65,536 colors Other functions FM synthesizer ADPCM Sound Monaural Speaker Power requirements AC power adapter (supplied): DC 5.2V (dedicated connector) Battery: Lithium ion battery (built-in) Battery life 10 days* * Based on an average of 30 minutes use of PIMs per day, with the backlight off. The battery life span varies depending on the temperature and conditions of use. Audio frequency response 20 Hz to 20,000 Hz Audio recording time (when using a 128 MB Memory Stick media) Approx. 120 min. (bit rate: 132 kbps) Approx. 160 min. (bit rate: 105 kbps) Approx. 240 min. (bit rate: 66 kbps) Audio recording format ATRAC3** MP3 ** The ATRAC3 content-protected music is supported when used with MagicGate Memory Stick media (not supplied). Continued on next page
218Chapter6Additional information Sampling frequency 44.1 kHz Output Headphones: stereo mini-jack Dimensions PEG-NR70V/U: Approx. 2 7/8✕ 5 1/2 ✕ 11/16 inches (72.3 ✕ 136.6 ✕ 16.7 mm) (w/h/d) PEG-NR70/U: Approx. 2 7/8 ✕ 5 1/2 ✕ 11/16 inches (72.3 ✕ 136.6 ✕ 16.7 mm) (w/h/d) Mass PEG-NR70V/U: Approx. 7 oz (200 g) (including the supplied stylus) PEG-NR70/U: Approx. 7 oz (200 g) (including the supplied stylus) Operating temperature 41ºF - 95ºF (5ºC - 35ºC) Built-in camera (PEG-NR70V/ U only) Image sensor 100,000 pixels 1/6 inch CMOS image sensor Lens F2.8/focal length 2.47mm (35mm film equivalent f= approx. 35mm) Focus range 0.3m to ∞ Specifications Lens rotation 300º Image size 320 ✕320, 160✕120, 88✕88 Formats PictureGear Pocket Format (PGP format, internal/Memory Stick media) JPEG (DCF format, Memory Stick media) Viewfinder 320 ✕240, 160✕120, and 88✕88 pixels on the CLIÉ handheld’s display Others White Balance (Auto, Indoor A (incandescent light), Indoor B (flourescent light), Outdoor) Effect settings (Off, B&W (monotone), Sepia (sepia tone), Neg. Art (negative art)) Brightness (–2 to +2) Self timer Design and specifications are subject to change without notice.
219Chapter6Additional information Continued on next page Index A Address Book Editing ................................................... 59 Entering a new entry .............................. 53 Pasting an image ................................... 59 Sorting entries ........................................ 57 Using menus .......................................... 65 Viewing entries ...................................... 55 Adjusting the screen ............................ 29 Application Categorizing .......................................... 86 Launcher (home) screen ......................... 85 Selecting/Starting ................................... 85 Setting applications to start automatically ....................................... 141 Starting an application in Memory Stick media ............................. 141 Troubleshooting ................................... 205 Application buttons Assigning applications to buttons ......... 161 Selecting applications ............................. 85 Attaching notes ................................. 102 Automatic shut-off time .................... 170 B BACK button ................................. 8, 164 Backing up data By a HotSync operation (to computer) ... 189 By MS Backup (to Memory Stick media) 190 By MS Gate (to Memory Stick media) .... 192 Backlight Adjusting the brightness ......................... 29 Turning on and off .................................. 29 Battery considerations Tips and notes ...................................... 200 Troubleshooting ................................... 212 Battery life ......................................... 200 Beam Receive feature ........................ 173 Beaming Between two handhelds ....................... 134 Receiving data ..................................... 136 Sending items or categories .................. 135 Tips on beaming ................................... 136 Troubleshooting ................................... 211 C Calculator Using buttons ........................................ 84 Using calculator ..................................... 83 Using menus .......................................... 84 Card Info ........................................... 142 Categories Categorizing applications ....................... 86 Categorizing items ......................... 81, 89 New categories ...................................... 91 Viewing items by category 56, 68, 78, 90 Choosing fonts .................................. 105 Cleaning ............................................ 199 Copying From CLIÉ handheld to Memory Stick media ............................. 148 From Memory Stick media to CLIÉ handheld ...................................... 150 Restoring back-up to your CLIÉ handheld ...................................... 193 Cradle ................................................ 108
220Chapter6Additional information Index Continued on next page D Date Book Agenda view .......................................... 44 Day view ................................................ 40 Editing ................................................... 46 Month view ........................................... 43 Repeating or continuous events .............. 36 Scheduling an event ............................... 33 Setting alarm ......................................... 48 Using menus .......................................... 51 Week view ............................................. 41 Deleting Data in the Memory Stick media ........... 153 Items ...................... 50, 63, 72, 80, 103 Digitizer ............................................. 159 Dragging .............................................. 10 E Edit menu .......................................... 104 Entering data Computer keyboard ................................ 28 Graffiti writing ....................................... 15 Hardware keyboard ................................ 12 On-screen keyboard ............................... 26 Software keyboard ................................. 24 F FAQ(Frequently Asked Questions) ...... 202 File Link ............................................. 132 Finding items Find option ............................................ 92 Phone Lookup ........................................ 94 Formats .............................................. 165 Formatting Memory Stick media ........ 143 Full-screen dragging ............ 10, 17, 162 G Getting Help ...................................... 216 Graffiti ® writing Accented characters ............................... 22 Alphabets ...................................... 16, 18 Basic procedures .................................... 16 Letters/numbers writing area .................. 15 Non-English characters ........................... 22 Numbers ................................................ 19 On-screen help ....................................... 17 Overview ................................................ 15 Punctuation marks ................................. 20 ShortCuts ..................................... 23, 175 Symbols and extended characters ........... 21 H Hard reset ............................................ 31 Hardware keyboard ............................. 12 HOLD switch .......................................... 8 HotSync ® button ....................... 108, 163 HotSync ® operation File Link ............................................... 132 LANSync .................................... 125, 128 Network Modem Sync .......................... 125 Overview .............................................. 107 Selecting Conduits ............................... 114 Setting setup options ........................... 112 Troubleshooting ................................... 207 Via cradle (Local HotSync) ..................... 108 Via IR port ............................................ 116 Via modem .......................................... 119 Via network ......................................... 125