Smarthome Fx 416 Instruction Manual
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![Page 27
KCE Technology Corporation21 Transferring Call to Extension’s Voice MailboxTo transfer the outside caller to an extension’s voice mailbox.
How:
talk flash dialtone ABC
2TUV
8JKL
5
ABC
2OPER
0DEF
3
1. Flash the hookswitch to put the outside caller on hold
2. Will hear system dial tone
3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203
Call WaitingCall waiting tone beeping during a conversation indicates there is an incoming call waiting. You
may...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-26.png "Page 27
KCE Technology Corporation21 Transferring Call to Extension’s Voice MailboxTo transfer the outside caller to an extension’s voice mailbox.
How:
talk flash dialtone ABC
2TUV
8JKL
5
ABC
2OPER
0DEF
3
1. Flash the hookswitch to put the outside caller on hold
2. Will hear system dial tone
3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203
Call WaitingCall waiting tone beeping during a conversation indicates there is an incoming call waiting. You
may...")
![Page 28
KCE Technology Corporation22 Call Splitting with Two External LinesAllows you to switch between two outside parties. While the conversation with one of the
outside parties is terminated, you need to hang up the phone to release the external line. After the
phone is hung up, it will ring again reminding there is another party still on hold.
How:
talk flash dialtone WXY
9
COtone DIAL123
456
789
0# talk flash talk 1. Flash the hookswitch to put the 1st party on hold
2. Dial [9] to...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-27.png "Page 28
KCE Technology Corporation22 Call Splitting with Two External LinesAllows you to switch between two outside parties. While the conversation with one of the
outside parties is terminated, you need to hang up the phone to release the external line. After the
phone is hung up, it will ring again reminding there is another party still on hold.
How:
talk flash dialtone WXY
9
COtone DIAL123
456
789
0# talk flash talk 1. Flash the hookswitch to put the 1st party on hold
2. Dial [9] to...")
![Page 29
KCE Technology Corporation23 Conference CallAllows a conference call among 1 external line and 2 internal extensions or 2 external lines and 1
internal extension.
How:
talk flash dialtone WXY
9
COtone DIAL12
3
456
789
0# talk flash DEF
3
talk 1. Flash the hookswitch to put the outside party on hold
2. Will hear system dial tone
3. Dial 2nd
party (for outside party, dial 9 to access CO line)
4. Talk with the receiver
5. Flash the hookswitch
6. Dial [3] within 3...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-28.png "Page 29
KCE Technology Corporation23 Conference CallAllows a conference call among 1 external line and 2 internal extensions or 2 external lines and 1
internal extension.
How:
talk flash dialtone WXY
9
COtone DIAL12
3
456
789
0# talk flash DEF
3
talk 1. Flash the hookswitch to put the outside party on hold
2. Will hear system dial tone
3. Dial 2nd
party (for outside party, dial 9 to access CO line)
4. Talk with the receiver
5. Flash the hookswitch
6. Dial [3] within 3...")
![Page 30
KCE Technology Corporation24 Operator Station
The Operator Station requires the capabilities of handling multiple holds and transfers. The
following operations are especially for holding multiple calls and transferring calls:
Current Call on Hold and Call PickupTo put current call into hold queue, then pick up a ringing extension.
How:
talk flash dialtone ABC
2##
talk 1. Flash the hookswitch to put the current caller on hold
2. Will hear system dial tone
3. Dial [2##] to pick up a...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-29.png "Page 30
KCE Technology Corporation24 Operator Station
The Operator Station requires the capabilities of handling multiple holds and transfers. The
following operations are especially for holding multiple calls and transferring calls:
Current Call on Hold and Call PickupTo put current call into hold queue, then pick up a ringing extension.
How:
talk flash dialtone ABC
2##
talk 1. Flash the hookswitch to put the current caller on hold
2. Will hear system dial tone
3. Dial [2##] to pick up a...")
![Page 32
KCE Technology Corporation26 Disconnecting Current CallTo hang up current call.
How:
talk flash dialtone ABC
2TUV
8OPER
0
1. Flash the hookswitch to put the current call on hold
2. Will hear system dial tone
3. Dial [280] to hang up the current call that was just put on hold
Transferring CallTo transfer the outside caller to an extension.
How:
Notify the other extension
talk flash dialtone ABC
2OPER
0JKL
5
talk flash ABC
2TUV
8ABC
2
1. Flash the hookswitch to put the...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-31.png "Page 32
KCE Technology Corporation26 Disconnecting Current CallTo hang up current call.
How:
talk flash dialtone ABC
2TUV
8OPER
0
1. Flash the hookswitch to put the current call on hold
2. Will hear system dial tone
3. Dial [280] to hang up the current call that was just put on hold
Transferring CallTo transfer the outside caller to an extension.
How:
Notify the other extension
talk flash dialtone ABC
2OPER
0JKL
5
talk flash ABC
2TUV
8ABC
2
1. Flash the hookswitch to put the...")
![Page 33
KCE Technology Corporation27 Transferring Call to Extension’s Voice MailboxTo transfer the outside caller to an extension’s voice mailbox.
How:
talk flash dialtone ABC
2TUV
8JKL
5
ABC
2OPER
0DEF
3
1. Flash the hookswitch to put the outside caller on hold
2. Will hear system dial tone
3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203
Transferring Call to Ring AllTo transfer the outside caller to any available extension.
How:
talk flash...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-32.png "Page 33
KCE Technology Corporation27 Transferring Call to Extension’s Voice MailboxTo transfer the outside caller to an extension’s voice mailbox.
How:
talk flash dialtone ABC
2TUV
8JKL
5
ABC
2OPER
0DEF
3
1. Flash the hookswitch to put the outside caller on hold
2. Will hear system dial tone
3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203
Transferring Call to Ring AllTo transfer the outside caller to any available extension.
How:
talk flash...")
![Page 34
KCE Technology Corporation28 Transferring Call to Any Available CO LineTo transfer the outside caller to a CO line. The outside caller dials another phone number by
using the second CO line.
How:
talk flash dialtone ABC
2TUV
81
ABC
2WXY
9OPER
0
1. Flash the hookswitch to put the outside caller on hold
2. Will hear system dial tone
3. Dial [281 290] to connect the outside caller to an available CO line, then dial
another phone number
Transferring Call to an External Phone NumberTo...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-33.png "Page 34
KCE Technology Corporation28 Transferring Call to Any Available CO LineTo transfer the outside caller to a CO line. The outside caller dials another phone number by
using the second CO line.
How:
talk flash dialtone ABC
2TUV
81
ABC
2WXY
9OPER
0
1. Flash the hookswitch to put the outside caller on hold
2. Will hear system dial tone
3. Dial [281 290] to connect the outside caller to an available CO line, then dial
another phone number
Transferring Call to an External Phone NumberTo...")
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KCE Technology Corporation30 Canceling Extension PasswordPassword feature may be disabled if the password protection is not needed. You can cancel your
own extension password from any extension.
How:
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepJKL
5
#
beep
beep 1. Lift the handset
2. Validate the password (extension password, e.g. 4321)
3. Wait for confirmation tone, then hear system dial tone
4. Dial [*5*#]
5. Wait for confirmation tone
Changing PasswordValidate the password first...](http://img.usermanuals.tech/thumb/4434/83670/w64_kce-technology-fx-416-instruction-manual_d-35.png "Page 36
KCE Technology Corporation30 Canceling Extension PasswordPassword feature may be disabled if the password protection is not needed. You can cancel your
own extension password from any extension.
How:
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepJKL
5
#
beep
beep 1. Lift the handset
2. Validate the password (extension password, e.g. 4321)
3. Wait for confirmation tone, then hear system dial tone
4. Dial [*5*#]
5. Wait for confirmation tone
Changing PasswordValidate the password first...")
KCE Technology Corporation25 Current Call on Hold and Automatic Call ReturnTo put current call into hold queue, then dial back the last person who called you when you were not able to answer the phone in time. Note: Automatic Call Return Only works with Caller ID, so you must subscribe to the Caller ID service from your local telephone company. How: talk flash dialtone ABC 2DEF 3JKL 5 talk 1. Flash the hookswitch to put the current caller on hold 2. Will hear system dial tone 3. Dial [235] to call the last number that called you Current Call on Hold and Call WaitingTo put current call into hold queue, then pick up the first caller in the call waiting queue. How: talk flash dialtone ABC 2DEF 3PRS 7 talk 1. Flash the hookswitch to put the current caller on hold 2. Will hear system dial tone 3. Dial [237] to pick up the first caller in call waiting queue Current Call on Hold and First Caller in Hold QueueTo put current call into hold queue, then retrieve the first caller in the hold queue. How: talk flash dialtone ABC 2DEF 3TUV 8 talk 1. Flash the hookswitch to put the current caller on hold 2. Will hear system dial tone 3. Dial [238] to retrieve the first caller in call hold queue Current Call on Hold and Last Caller in Hold QueueTo put current call into hold queue, then retrieve the last caller in the hold queue. How: talk flash dialtone ABC 2DEF 3WXY 9 talk 1. Flash the hookswitch to put the current caller on hold 2. Will hear system dial tone 3. Dial [239] to retrieve the last caller in call hold queue
KCE Technology Corporation26 Disconnecting Current CallTo hang up current call. How: talk flash dialtone ABC 2TUV 8OPER 0 1. Flash the hookswitch to put the current call on hold 2. Will hear system dial tone 3. Dial [280] to hang up the current call that was just put on hold Transferring CallTo transfer the outside caller to an extension. How: Notify the other extension talk flash dialtone ABC 2OPER 0JKL 5 talk flash ABC 2TUV 8ABC 2 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone, then dial the extension number (e.g. extension 205) 3. Talk to the receiver 4. Flash the hookswitch, dial [282] to transfer the outside caller to the extension Transfer without notifying the other extension talk flash dialtone ABC 2TUV 81 ABC 2OPER 0JKL 5 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [281 205], to transfer the caller to extension 205 Transferring Call to Entry Menu of Voice Mail SystemTo transfer the outside caller to the voice mail system entry menu which announces the greeting message of the voice mail system. How: talk flash dialtone ABC 2TUV 8JKL 5 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [285] to transfer to the entry menu of the voice mail system
KCE Technology Corporation27 Transferring Call to Extension’s Voice MailboxTo transfer the outside caller to an extension’s voice mailbox. How: talk flash dialtone ABC 2TUV 8JKL 5 ABC 2OPER 0DEF 3 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203 Transferring Call to Ring AllTo transfer the outside caller to any available extension. How: talk flash dialtone ABC 2TUV 81 ABC 2JKL 5OPER 0 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [281 250] to transfer the outside caller to any available extension Transferring Call to DoorphoneTo transfer the outside caller to a doorphone. How: talk flash dialtone ABC 2TUV 81 ABC 2JKL 51 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [281 251], will transfer the outside caller to the doorphone # 1 Transferring Call to PA SystemTo transfer the outside caller to the PA system. How: talk flash dialtone ABC 2TUV 81 ABC 2JKL 5JKL 5 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [281 255], will transfer the outside caller to the PA system.
KCE Technology Corporation28 Transferring Call to Any Available CO LineTo transfer the outside caller to a CO line. The outside caller dials another phone number by using the second CO line. How: talk flash dialtone ABC 2TUV 81 ABC 2WXY 9OPER 0 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [281 290] to connect the outside caller to an available CO line, then dial another phone number Transferring Call to an External Phone NumberTo transfer the outside caller to an external phone number. How: talk flash dialtone WXY 9 COtone DIAL12 3 456 789 0# talk flash ABC 2TUV 8ABC 2 1. Flash the hookswitch to put the outside caller on hold 2. Will hear system dial tone 3. Dial [9] 4. Wait for CO dial tone 5. Dial the phone number 6. Talk to the receiver 7. Flash the hookswitch 8. Flash the hookswitch, dial [282] to transfer the outside caller to the external number
KCE Technology Corporation29 Convenient Station Programming You can program your extension to fit your needs. The FX-416 has two types of passwords, Supervisor password and Extension password. You need to program a password for your extension in order to protect the settings from being changed by other users. You may program your extension from any extension with the password. Once you have the extension password, all the functions in this section can also be accessed from the remote (dialing in through a CO line from outside). Setting Extension PasswordThere is no preset password on any extension. If there is a need to protect the extension setup from unauthorized access, you may program a new password at that particular extension. How: JKL 5GHI 4DEF 3ABC 21 GHI 4DEF 3ABC 21 # beep beep 1. Lift the handset 2. Dial [5xxxx*], xxxx represents the new password (e.g. 4321) 3. Dial [xxxx#] to verify the new password 4. Wait for confirmation tone Password ValidationYou need to enter the password whenever accessing the functions protected by the password. How: JKL 5 GHI 4DEF 3ABC 21 # beep beep 1. Lift the handset 2. Dial [*5xxxx#], xxxx represents the chosen password (e.g. 4321) 3. Wait for confirmation tone
KCE Technology Corporation30 Canceling Extension PasswordPassword feature may be disabled if the password protection is not needed. You can cancel your
own extension password from any extension.
How:
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepJKL
5
#
beep
beep 1. Lift the handset
2. Validate the password (extension password, e.g. 4321)
3. Wait for confirmation tone, then hear system dial tone
4. Dial [*5*#]
5. Wait for confirmation tone
Changing PasswordValidate the password first then enter a new password.
How:
JKL
5GHI
4DEF
3ABC
21
#
beep
beepJKL
51ABC
2DEF
3GHI
4
1ABC
2DEF
3GHI
4
#
beep
beep 1. Lift the handset
2. Validate the password
3. Wait for confirmation tone, then hear system dial tone
4. Dial [*5xxxx*], xxxx represents the new password (e.g. 1234)
5. Dial [xxxx#] to verify the new password (e.g. 1234)
6. Wait for confirmation tone
KCE Technology Corporation31 Call Transfer While Busy or No AnswerWhile the extension is busy or has no answer, you may program the incoming call to be
transferred to another extension, to the Operator Station or to a Voice Mailbox (if equipped with
a voice mail system). You may also program your extension to go to Ring-All mode or to repeat
the greeting message if it is busy or has no answer.
How:
To transfer to other extension
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep OPER
0OPER
0
ABC
21DEF
3
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00 213 #], will transfer calls to extension 213
4. Wait for confirmation tone
To transfer to Operator Station
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepOPER
0OPER
0
ABC
2OPER
0OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00 200 #], 200 is the Operator Station
4. Wait for confirmation tone
To transfer to a Voice Mailbox
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepOPER
0OPER
0
ABC
2GHI
4JKL
5
ABC
2OPER
0TUV
8
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00 245 * 208 #], where 245 represents any voice mail channel and
208 is the extension number of the voice mailbox to be transferred to
4. Wait for confirmation tone
To transfer to Extension’s Voice Mailbox JKL
5
GHI
4DEF
3ABC
21
#
beep
beepOPER
0OPER
0
ABC
2GHI
4JKL
5
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00 245 #] to transfer the call to the extension’s own voice mailbox
4. Wait for confirmation tone
KCE Technology Corporation32 To repeat Greeting Message
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepOPER
0OPER
0
ABC
2MNO
6OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00 260 #]
4. Wait for confirmation tone
To ring all extensions
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepOPER
0OPER
0
ABC
2JKL
5OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00 250 #]
4. Wait for confirmation tone
To cancel transfer
JKL
5
GHI
4DEF
3ABC
21
#
beep
beepOPER
0OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*00#]
4. Wait for confirmation tone
KCE Technology Corporation33 Do Not DisturbEach extension can be individually programmed to block incoming calls, intercom and alarm
clock.
How:
To turn on (Do Not Disturb function enabled)
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep1OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*10#]
4. Wait for confirmation tone
5. Hang up
To turn off (Do Not Disturb function disabled)
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep11
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*11#]
4. Wait for confirmation tone
5. Hang up
Extension Excluded from Ring-AllYou may set individual extension not to ring during Ring-All.
How:
To exclude an extension
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep1OPER
0
ABC
2JKL
5OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*10 250 #]
4. Wait for confirmation tone
5. Hang up
KCE Technology Corporation34 Extension Included in Ring-AllOnce an extension is excluded from Ring-All, you may reset the extension to ring when Ring-All
occurs. The default setting is that all extensions will ring during Ring-All.
How:
To include an extension
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep11
ABC
2JKL
5OPER
0
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*11 250 #]
4. Wait for confirmation tone
5. Hang up
No Ring for Doorphone CallYou may set the extension not to ring for any doorphone call.
How:
To disable ringing
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep1OPER
0
ABC
2JKL
51
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*10 251 #]
4. Wait for confirmation tone
5. Hang up
To enable ringing
JKL
5
GHI
4DEF
3ABC
21
#
beep
beep11
ABC
2JKL
51
#
beep
beep 1. Lift the handset
2. Validate the password if a password has been programmed in, otherwise go to step 3
3. Dial [*11 251 #]
4. Wait for confirmation tone
5. Hang up