Smarthome Fx 416 Instruction Manual

							KCE Technology Corporation15 PagingPage through an external PA system.
How:
      ABC
2JKL
5JKL
5
  talk   1. Lift the handset
   2. Dial [255] to access the PA system
   3. Page
Playback of Greeting MessageYou may play back either the recorded greeting message currently in use, the primary message or
the secondary message.  (For information regarding Greeting Message, please refer to “Auto
Attendant” in System Programming section.)
How:
To play back current greeting message
      ABC
2MNO
6OPER
0
  talk   1. Lift the handset
   2. Dial [260]
   3. System plays back the current greeting message
To play back primary greeting message
      ABC
2MNO
61
  talk   1. Lift the handset
   2. Dial [261]
   3. System plays back the primary greeting message
To play back secondary greeting message
      ABC
2MNO
6ABC
2
  talk   1. Lift the handset
   2. Dial [262]
   3. System plays back the secondary message
Note: You may dial in from outside to access this function if Auto Attendant is activated. 
						

							KCE Technology Corporation16 Door LockThe FX-416 system has a Door Lock port that supports 2 Door Locks.  The output of the port is
TTL compatible signal.  The access code for Door Lock 1 is 271 and Door Lock 2 is 272.
Opening  Door LockYou may open a Door Lock from any extension.
How:
      ABC
2PRS
71
  buzz   1. Lift the handset
   2. Dial [271] to open Door Lock 1
Reserving a CO LineYou may reserve an outside line if all lines are busy.  The system will notify you by distinctive 3
short rings.  The reservation will be cancelled if you do not answer within 10 seconds.
How:
      ABC
2PRS
7JKL
5
  beep
beep   1. Lift the handset
   2. Dial [275] to reserve a CO line
   3. Wait for confirmation tone
   4. Hang up
Emergency CallDial an emergency phone number that is pre-programmed by the user.  Once the Emergency Call
is activated, the FX-416 will announce the pre-recorded emergency message repetitively for
about 2 minutes or until the call is terminated by the receiving party.
How:
      dialtone   ABC
2WXY
9WXY
9
  dialtone   1. Lift the handset
   2. Dial [299], FX-416 will automatically dial the pre-programmed emergency number 
						

							KCE Technology Corporation17 Canceling Emergency CallStop the Emergency Call that was just activated.  The Emergency Message announcement will be
terminated and you may talk to the receiving party.
How:
   dialtone  ABC
2TUV
8GHI
4
  talk   1. Lift the handset
   2. Dial 284]
   3. Wait for confirmation tone
Outgoing Calls Using Designated CO LineThe FX-416 has maximum 4 CO lines available for outgoing calls. You may specify a particular
CO line for an outgoing call.  The following is the reference table for the access codes of the CO
lines:
CO Line Number1234Access Code291292293294How:
In Prefix Dialing Mode
      dialtone  ABC
2WXY
91
  COtone   DIAL12
3
456
789
0#   talk   1. Lift the handset
   2. Dial [291], CO line 1 is used for this call
   3. Wait for CO dial tone
   4. Dial the phone number
In Direct Dialing Mode
      COtone  ABC
2WXY
91
  COtone   DIAL12
3
456
789
0#   talk   1. Lift the handset
   2. Dial [291], CO line 1 is used for this call
   3. Wait for CO dial tone
   4. Dial the phone number
Note: (1) You may dial in from outside to access this function if Auto Attendant is activated.
(2) The remote access to this function is protected by the password.  The FX-416 will
validate your password first before granting you the right to access this function.  (For
information regarding Password Validation, please refer to “Password Validation” in
Convenient Station Programming section.)
(3)You may dial 9 for using any available CO line instead of  a designated CO line. 
						

							KCE Technology Corporation18 Direct Modem-CO Line Connection ModeAs other telephone exchange systems, the transmission speed of a modem connecting to the FX-
416 will be lower than the modem connecting directly to the telephone line.  With special
hardware design and software control, you are able to re-route your modem directly to a CO line
through a relay to reach the maximum transmission speed allowed on the telephone line.  You
may use either one of the 16 extensions for modem dialing, however the Direct Modem-CO Line
Connection (DMCC) is only available to the first 4 extensions, 01 to 04.  Once the extension is in
DMCC mode, the extension will be routed to the designated CO line.  After the modem
transmission is disconnected, the extension will be automatically return to the normal exchange
mode.  The following is the reference table of the physical CO lines connected to the extensions in
DMCC mode:
Extension Number01020304CO Line Number1234How:
To activate DMCC mode
   29*,
   1. Add prefix [29*,] to the access phone number 
						

							KCE Technology Corporation19 To Answer CallsWhen the FX-416 detects an incoming call, the system will start playing greeting message if it is
recorded and also activated.  After the outside caller made a selection, say any extension number
from 201 to 216, the call will be directed to that extension.  If the outside caller did not make any
selection, then the system will ring all extensions or ring the operator station if it has been
programmed.
Answering a CallHow:
      talk   1. Lift the handset
Answering DoorphoneHow:
      talk   1. Lift the handset
   2. Talk to the visitor
Call PickupAny extension can answer any ringing extension.
How:
      ABC
2##
  talk   1. Lift the handset
   2. Dial [2##] 
						

							KCE Technology Corporation20 Holding CallsYou may put an outside caller on hold while transferring the call or waiting for service.
How:
To put a call on hold
   talk   flash   dialtone   1. Flash the hookswitch
   2. Will hear system dial tone, the call is on hold
To retrieve a call on hold
   flash   talk1. Flash the hookswitch, connection resumed
 Transferring CallsOutside calls may be transferred to any other extension.
How:
Notify the other extension
   talk   flash   dialtone  ABC
2OPER
0TUV
8
  talk      1. Flash the hookswitch to put the outside caller on hold
   2. Will hear system dial tone, then dial the extension number
   3. Talk to the receiver
   4. Hang up, the call is transferred
Transfer without notifying the other extension
   talk   flash   dialtone  ABC
2OPER
0TUV
8
     1. Flash the hookswitch to put the outside caller on hold
   2. Will hear system dial tone, then dial the extension number
   3. Hang up, call is transferred
Transferring Call to Entry Menu of Voice Mail SystemTo transfer the outside caller to the voice mail system entry menu which announces the greeting
message of the voice mail system.
How:
   talk   flash   dialtone  ABC
2TUV
8JKL
5
   1. Flash the hookswitch to put the outside caller on hold
   2. Will hear system dial tone
   3. Dial [285] to transfer to the entry menu of the voice mail system 
						

							KCE Technology Corporation21 Transferring Call to Extension’s Voice MailboxTo transfer the outside caller to an extension’s voice mailbox.
How:
   talk   flash   dialtone  ABC
2TUV
8JKL
5
  ABC
2OPER
0DEF
3
   1. Flash the hookswitch to put the outside caller on hold
   2. Will hear system dial tone
   3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203
Call WaitingCall waiting tone beeping during a conversation indicates there is an incoming call waiting.  You
may switch between two outside parties.  While the conversation with one of the outside parties is
terminated, you may either flash the hookswitch or hang up the phone to release the external line.
After the phone was hung up, it will ring again reminding there is another party still on hold.
How:
   talk   waitingcall   flash   talk   flash   talk   1. Will hear call waiting tone (short beep)
   2. Flash the hookswitch to put the 1st party on hold
   3. Talk to the 2nd party
   4. Flash the hookswitch to alternatively talk to either party
      talk      ringback      talk   5. Once the conversation with one of the parties is terminated:
(1) Replace the handset and wait for Ring-Back
(2) Lift the handset and talk to the party on hold
Or
(1) Flash the hookswitch to talk to the other party on hold 
						

							KCE Technology Corporation22 Call Splitting with Two External LinesAllows you to switch between two outside parties.  While the conversation with one of the
outside parties is terminated, you need to hang up the phone to release the external line.  After the
phone is hung up, it will ring again reminding there is another party still on hold.
How:
   talk   flash   dialtone  WXY
9
  COtone   DIAL123
456
789
0#   talk   flash   talk   1. Flash the hookswitch to put the 1st party on hold
   2. Dial [9] to make an outside call on 2nd external line
   3. Talk to the 2nd party
   4. Flash the hookswitch to put the 2nd party on hold
   5. Talk to the 1st party
   6. Flash the hookswitch to alternatively talk to either party
      talk      ringback      talk      7. Once the conversation with one of the parties is terminated:
(1) Replace the handset and wait for Ring-Back
(2) Lift the handset and talk to the party on hold
Call Splitting with an Extension and an External LineWhen two extensions are in Intercom, one extension hears the call waiting tone during the
conversation, that extension user may switch between the external line and the other extension.
How:
   talk   waitingcall   flash   talk   flash   talk   1. Hear call waiting tone
   2. Flash the hookswitch to put the 1st party (other extension) on hold
   3. Talk to the 2nd party (outside caller)
   4. Flash the hookswitch to put the 2nd party on hold
   5. Talk to the 1st party
   6. Flash the hookswitch to alternatively talk to either party 
						

							KCE Technology Corporation23 Conference CallAllows a conference call among 1 external line and 2 internal extensions or 2 external lines and 1
internal extension.
How:
   talk   flash   dialtone  WXY
9
  COtone   DIAL12
3
456
789
0#   talk   flash  DEF
3
  talk   1. Flash the hookswitch to put the outside party on hold
   2. Will hear system dial tone
   3. Dial 2nd
 party (for outside party, dial 9 to access CO line)
   4. Talk with the receiver
   5. Flash the hookswitch
   6. Dial [3] within 3 seconds, all 3 parties are in conference
Sending Flash to External LineThe FX-416 can send a Flash signal to the external line that may be used to access special
features of the phone company (such as Call Waiting and Three-Way Calling) or other PABX
systems.
How:
   talk   flash   ABC
2PRS
7OPER
0
   1. Flash hookswitch, while talking to an outside caller
   2. Dial [270] 
						

							KCE Technology Corporation24 Operator Station
The Operator Station requires the capabilities of handling multiple holds and transfers.  The
following operations are especially for holding multiple calls and transferring calls:
Current Call on Hold and Call PickupTo put current call into hold queue, then pick up a ringing extension.
How:
   talk   flash   dialtone  ABC
2##
  talk   1. Flash the hookswitch to put the current caller on hold
   2. Will hear system dial tone
   3. Dial [2##] to pick up a ringing extension
Current Call on Hold and Calling ExtensionTo put current call into hold queue, then call an extension.
How:
   talk   flash   dialtone  ABC
2OPER
0MNO
6
  talk   1. Flash the hookswitch to put the current caller on hold
   2. Will hear system dial tone
   3. Dial [206] to talk to extension 206
Current Call on Hold and Last Number RedialTo put current call into hold queue, then place a call to the last number you dialed.
How:
   talk   flash   dialtone  ABC
2DEF
3GHI
4
  talk   1. Flash the hookswitch to put the current caller on hold
   2. Will hear system dial tone
   3. Dial [234] to call the last number you dialed