Smarthome Fx 416 Instruction Manual
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KCE Technology Corporation7 System Convention Special Tones The FX-416 has various tones that represent distinct meanings in different occasions. The list of the tones are as follows (the On/Off time shown are in second): Tone Name On Off On Off On Off On US Ring Cadence 2424242… UK Ring Cadence0.40.20.420.40.20.4… Door Phone0.4 0.20.42220.4… Alarm Ring0.50.50.50.50.50.50.5… Reserve Co line Ring0.40.20.40.20.420.4… Nagging tone (1st 3 minutes)0.10.20.10.20.1100.1… Nagging tone (2nd 3 minutes)2424242… Call Waiting Tone1616161… Confirmation Tone (YES)0.40.20.4--- Confirmation Tone (NO)2---- Busy Tone0.50.50.50.50.50.50.5… Definitions CO LineThe external line. CO is the abbreviation of Central Office. Voice AnnouncementThe greeting message. It is recorded by the user and used to direct outside caller to select a destination party. ExtensionThe internal line. Extension and station are interchangeable. IntercomExtension calling extension(s). It is the call between one extension and another extension(s). Prefix Dialing ModeThe default dialing mode. You need to dial 9 first to access an outside line. Direct Dialing ModeDirect outside line access. You can make an outgoing call directly without dialing any access code.
KCE Technology Corporation8 Power/Voice Indicator The FX-416 has a red LED light to indicate System Power and Auto Attendant statuses. The following LED indications have different meanings: 1.LED Light Is Off The system is not properly connected to the power source. 2.LED Light Is Blinking Fast When the red light is blinking fast (once every 0.5 second), it means the system is booting up and not ready. 3.LED Light Is Blinking Slowly When the red light is blinking slowly (once every other second), it means: . the system is working but the voice announcement is not recorded, or . the Auto Attendant function is turned off. 4.LED Light Is On Once the voice announcement is recorded, the red light stops blinking and stays on until the Auto Attendant function is deactivated. Auto Attendant Auto Attendant is a function that the greeting message, pre-recorded by the user, directs the caller to select a destination party without operators assistance. It is an efficient and cost effective way to process incoming calls. To activate Auto Attendant function, you need to record voice announcement to the FX-416. Once the installation is completed, the next things you should do are: 1. Assign and connect extensions. 2.Record the greeting message to activate the Auto Attendant function. You may temporarily turn off the Auto Attendant function by canceling all the Voice Announcements (Primary and Secondary). When there is no one present to answer the phone for a long period of time, you may like to turn off the Auto Attendant to save caller’s telephone expenses. For how to record voice announcement, please refer to “Voice Announcement-Auto Attendant” in the System Programming section.
KCE Technology Corporation9 System Security To protect the FX-416 from unauthorized access, the system provides two types of passwords, Supervisor password and Extension password. Password Validation may be required when you implement Station Programming and System Programming. There is no preset password. For security purpose, you may want to enter a password to activate the password protection function. Power Failure When the power failure occurs, the FX-416 will automatically connect the CO Line #1 through #4 to the Extension 01 through 04 respectively to maintain regular telephone operation. Once the power outage occurs, voice recording and system setup are kept intact, but all the features except the regular telephone operation are not functional. System Power BackupA backup power supply is required to keep the system working in the event of power failure. Most of the Uninterruptable Power Supplies (UPS) available in the market can be used as backup power system. Please contact your local dealer for the selection of a proper UPS. External Music Source The FX-416 has a built-in music source used as the background music for the calls on hold. An external music source (e.g. radio) may be connected to the FX-416 for Music on Hold feature. Outside party will hear music while the call is on hold or being transferred. You may use an external music source to replace the built-in music provided by the system. Once an external music source connected to the FX-416, the built-in music is defeated automatically. Insert a two-conductors phone plug (3.5mm in diameter) into the Music input jack. The maximum input is 1.0V. Adjust the sound level with the volume control of the music source. The FX-416 will work with most of the radios with an Earphone output. Please contact your local dealer for further information.
KCE Technology Corporation10 Programming FX-416 by Computer The flexibility of the FX-416 is largely a result of its software. With the System Management Program (SMP), You can easily program the FX-416 by computer. SMP is a windows based and menu driven software that is composed of two major functions, PBX Setting and call Report. SMP saves you a lot of work on setting the PBX functions and provides a database system for logging and tracking the telephone traffics. This section outlines the requirements for installing SMP and explains how to install and start SMP. System Requirements· 80486 processor or higher · Mouse · 16 MB RAM · 1 MB free hard disk space · Windows 95, Windows 98, Windows NT 4.0 operating system Connecting FX-416 to the Computer You need to connect the FX-416 to the computer in order to install and run SMP software. The communication between the FX-416 and your computer is through RS-232 cable. How: To connect FX-416 to the computer 1. Connect one end of the RS-232 cable to one of the serial ports of your PC and the other end to the FX-416 RS-232 connector (marked as DATA) Installing SMP How: To install SMP 1. Close all open application programs 2. Insert SMP disk into drive A 3. Click Start menu and choose the Run… option 4. Type A:\INSTALL then click OK Starting SMP Once SMP is installed, double-click the SMP icon to start the program. SMP provides an online help system. When SMP is running on your computer, click Help on the menu bar to see context-sensitive help.
KCE Technology Corporation11 To Make Calls Outgoing CallsTo make an outgoing call in Prefix Dialing mode, you have to dial prefix [9] first to access an outside line. In Direct Dialing mode, you don’t need to dial prefix to access an outside line. The default dialing mode is Prefix Dialing. Note:For changing the dialing mode, please refer to “Setting Dialing Mode” in this section. How: Prefix Dialing Mode dialtone WXY 9 COtone DIAL12 3 456 789 0# talk 1. Lift the handset 2. Dial [9] 3. Wait for CO dial tone 4. Dial the phone number Note:Using a phone with Saved Number Redial (Speed Dialing or One-touch Dialing) and/or Last Number Redial, you need to enter a PAUSE between Prefix (9) and the phone number before you use those features. Direct Dialing Mode COtone DIAL12 3 456 789 0# talk 1. Lift the handset 2. Dial the phone number Intercom CallingCall another extension within the FX-416 system. The first digit of the extension number is user programmable. The default setting of the extension numbers are 201 through 216. How: ABC 2OPER 0TUV 8 talk 1. Lift the handset 2. Dial the extension number (201 through 216)
KCE Technology Corporation12 Setting Dialing ModeFor outgoing calls, the FX-416 has Prefix Dialing mode and Direct Dialing mode. There will be a delay time before connecting you to an extension for any Intercom call in Direct Dialing mode. The delay time is programmable, please refer to “Setting Waiting Time between 3rd Digit and 4th Digit” for details. Prefix Dialing is the default dialing mode. However, you may change your extension’s dialing mode to fit your own needs. Note: The FX-416 can only be programmed in the Prefix Dialing mode. How: To set Direct Dialing Mode dialtone ABC 2OPER 0 1. Lift the handset 2. Dial [20*] 3. Hang up To set Prefix Dialing Mode COtone ABC 21 1. Lift the handset 2. Dial [21*] 3. Hang up To toggle Dialing Mode (reverse current dialing mode) dialtone ABC 2 1. Lift the handset 2. Dial [2**] 3. Hang up Calling Operator StationYou may assign a particular extension as the operator station. The default setting of the operator station number is 200. How: ABC 2OPER 0OPER 0 talk 1. Lift the handset 2. Dial [200] to ring the operator station 3. Talk to the receiver
KCE Technology Corporation13 Last Number RedialAutomatically place a call to the last phone number you dialed. How: ABC 2DEF 3GHI 4 talk 1. Lift the handset 2. Dial [234] to call the last phone number you dialed Automatic Call ReturnAutomatically dial back the last person who called you when you were not able to answer the phone in time. Note: Automatic Call Return only works with Caller ID, so you must subscribe to the Caller ID service from your local telephone company. How: ABC 2DEF 3JKL 5 talk 1. Lift the handset 2. Dial [235] to call the last number that called you Connecting to Voice MailA Voice Mail system may be connected to the FX-416. You may access the Voice Mail system to utilize its features. For the operations of the voice mail system please refer to the manual of your voice mail system. How: To connect to a Voice Mail Channel ABC 2GHI 4JKL 5 DIAL12 3 456 789 0# 1. Lift the handset 2. Dial [245] to access the voice mail channel 3. Dial voice mail function codes To connect to Extension’s Voice Mailbox ABC 2GHI 4JKL 5 ABC 2OPER 0TUV 8 1. Lift the handset 2. Dial [245 208] to access a voice mailbox, where 208 is the extension number of the voice mailbox (assigned to the extension by your voice mail system) 3. Dial voice mail function codes Note: You may dial in from outside to access this function if Auto Attendant is activated.
KCE Technology Corporation14 Calling All ExtensionsRing all available extensions. Once an extension picks up the call, all rings stop. How: ABC 2JKL 5OPER 0 talk 1. Lift the handset 2. Dial [250] to ring all extensions 3. Talk to the receiver Note: You may dial in from outside to access this function if Auto Attendant is activated. Ringing All Extensions within the GroupMake an internal call to all available extensions within the group. Once an extension picks up the call, all rings stop. How: To ring Primary Group’s extensions ABC 2MNO 6JKL 5 talk 1. Lift the handset 2. Dial [265] to ring all extensions in the primary group 3. Talk to the receiver To ring Secondary Group’s extensions ABC 2MNO 6MNO 6 talk 1. Lift the handset 2. Dial [266] to ring all extensions in the secondary group 3. Talk to the receiver Note: You may dial in from outside to access this function if Auto Attendant is activated. Calling DoorphoneYou may call a Doorphone from any extension. Once the calling extension hangs up the phone, the conversation is terminated. The FX-416 supports 2 Doorphones. The access code for Doorphone 1 is 251 and Doorphone 2 is 252. How: ABC 2JKL 51 talk 1. Lift the handset 2. Dial [251] to call Doorphone 1 3. Talk to the receiver Note: You may dial in from outside to access this function if Auto Attendant is activated.