Smarthome Fx 416 Instruction Manual
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KCE Technology Corporation85 Barge-In (Override)You may barge-in to an ongoing telephone conversation. How: To Barge-In to an extension JKL 5 GHI 4DEF 3ABC 21 # beep beepABC 2PRS 7TUV 8 ABC 2OPER 01 beep beep 1. Lift the handset 2. Validate the password 3. Dial [278 201], where 201 is the extension to be nagged 4. Wait for confirmation tone To Barge-In to a CO line JKL 5 GHI 4DEF 3ABC 21 # beep beepABC 2PRS 7TUV 8 ABC 2WXY 9ABC 2 beep beep 1. Lift the handset 2. Validate the password 3. Dial [278 292], where 292 is the CO line to be nagged 4. Wait for confirmation tone
KCE Technology Corporation86 Interfacing with Voice Mail System You need to program specific settings to integrate the FX-416 with your voice mail system. Please refer to your voice mail system user’s manual for the required settings. Disconnection CodeYour mail system will terminate a call once it receives the disconnection code. The disconnection code used by the FX-416 is: D Message Waiting NotificationThe FX-416 has a pre-recorded “You got mail” as a voice notification to inform users when they have new messages in their mailbox. The voice notification is to replace the message lamp notification that is supported by most of the PBX. The following codes are used by the FX-416 to activate or deactivate the Message Waiting Notification: Code for Activating Message Waiting Notification 286{X} Code for Deactivating Message Waiting Notification 287{X} Note: The {X} denotes the extension number. Both 286 and 287 are softkey codes that the first digit is programmable. Please refer to the “Programmable Softkey Codes” in the System Programming section. In-Band Code for Forwarding Messages to Voice Mail SystemThe FX-416 will send an In-Band DTMF code to your voice mail system when a caller requests leaving message in a mailbox. Your voice mail system will act on In-Band DTMF code sent by the FX-416. The following is the In-Band DTMF code for forwarding message to your voice mail system: 91 In-Band Code for Retrieving Messages from Voice Mail SystemThe FX-416 will send an In-Band DTMF code to your voice mail system when a caller requests retrieving message from a mailbox. Your voice mail system will act on In-Band DTMF code sent by the FX-416. The following is the In-Band DTMF code for retrieving message from your voice mail system: 92
KCE Technology Corporation87 System Malfunction If the system does not operate properly, use the following steps to clear the problem. System ResetWhenever the system does not function properly but the system dial tone still can be heard, please try the System Reset to restart. All the system settings still remain intact while using the System Reset to clear the problem. How: JKL 5 GHI 4DEF 3ABC 21 # beep beepWXY 9 WXY 9 # beep beep 1. Lift the handset 2. Validate the password if a password has been programmed in, otherwise go to step 3 3. Dial [*99#] 4. Wait for confirmation tone Powering Off the SystemIf the System Reset still could not reset the system, user shall power off the system to clear the problem. How: 1. Power off to reset the system 2. Wait for a few seconds then power on to restart the system
KCE Technology Corporation88 Questions and Answers Q.Can I dial out during power outage? A.Yes. The FX-416 will connect CO lines to the first 4 extensions automatically when power outage occurs. The actual available extensions depend on the number of the CO lines connected to the FX-416. Q. Can I connect an answering machine to my extension? A. Yes, you can connect an answering machine to your extension so you will not miss a call when you are unable to answer it. Q.Can I still be able to pick up the call once I transferred it to another extension? A.Yes, you still can pick up the call again as long as no one answers it. Q.Can I keep the special call services from telephone company, like Call Waiting or Three-Way Calling? A.Yes, you can still have the Call Waiting or Three-Way Calling services. FX-416 provides a special feature called Sending Flash to External Line for user to access the special call services. Please refer to Sending Flash to External Line for details. Q.Is there anyway that the incoming calls can bypass the system and directly ring the extension to save callers phone expenses? A. Yes, you may turn off the Auto Attendant function so that the incoming calls will not be picked up by the system and will be routed to the extensions directly. Q. What if I want to use one of the extensions for data transfer through a modem? A. If you plan to do data transfer and you have the Call Waiting service on your phone line, you will need to disable the Call Waiting during your communication session. For information about how to disable your Call Waiting service you will need to contact your phone company. The FX-416 provides Call Waiting feature that you also need to disable it during your communication session. For how to disable Call Waiting function please refer to Setting Call Waiting Function in the Convenient Station Programming section. Note:When using a computer to dial out, you also need to add a PAUSE between Prefix Number (9) and the destinations phone number if you are using Prefix Dialing Mode. Q.Why I got system busy tone when I wanted to make a call? A.You will get system busy tone when the system is busy in servicing an incoming call or other extension. When you get system busy tone, please hang up the phone, wait a moment, and then try again. You shall get system dial tone, once the system becomes available.
KCE Technology Corporation89 FX-416 Softkey CodesDEFAULT ASSIGNMENT2 are programmable by phone and computer ASSIGNMENTDESCRIPTIONNOTE200 Operator201 - 216Extension 1 to 16217 - 233Reserved for future assignment234 Redialing the previous dialing location235 Call return to the previous caller236 Reserved for future assignment237 First caller in Call Waiting queue238 First caller in hold queueFIFO239 Last caller in hold queueLIFO240 Reserved for future assignment241 FAX #1242 - 244Reserved for future assignment245 Any available Voice Mail Channel246 Voice Mail Channel #1247 Voice Mail Channel #2248 - 249Reserved for future assignment250 All extensions251 Doorphone #1252 Doorphone #2253 - 254Reserved for future assignment255 PA system256 - 259Reserved for future assignment260 Voice greeting message - currentCurrent group or time261 Voice greeting message - primary262 Voice greeting message - secondary263 - 264Reserved for future assignment265 Primary group266 Secondary group267 - 268Reserved for future assignment269 Supervisor270 Sending a FLASH to CO line271 Opening door lock #1272 Opening door lock #2273 - 274Reserved for future assignment275 Reserving a CO line276 Nagging
KCE Technology Corporation90 FX-416 Softkey Codes(cont.) DEFAULT ASSIGNMENT2 are programmable by phone and computer ASSIGNMENTDESCRIPTIONNOTE277 Nag then Cut (NTC)278 Barge-in (Override)279 Reserved for future assignment280 Hang-up281 Connecting282 Transfer283 Conference284 Canceling emergency callsNo password required285 Transferring to a voice mail box286 Message Waiting On287 Message Waiting Off288 - 289Reserved for future assignment290 Any available CO line291 CO line #1292 CO line #2293 CO line #3294 CO line #4295 - 298Reserved for future assignment299 Automatic emergency call29# Reserved for future assignment29* Direct relay connectionFor high speed modem2## Ringing extension pick-up20* Direct Dialing Mode21* Prefix Dialing Mode2** Direct/Prefix Dialing Mode toggle
KCE Technology Corporation91 SPECIFICATIONCapacity CO (External) Lines4 Extensions16 Doorphone2 Power Supply AC Input110/220 VAC ±10%, 50/60 Hz Power Consumption10-20W continuous, 100 peak Dialing Tonestandard DTMF Connection Connector OutsidesModular Jack (RJ-11) ExtensionsModular Jack (RJ-11) Musictwo-conductors jack, 3.5 mm diameter Serial PortDB-9 Cable Outsidesphone wire (2 conductors) Extensionsphone wire (2 conductors) Musictwo-conductors wire Environment Temperature0 - 40°C Relative Humidity90% max. Ringer Equivalence0.1A Ring Generation20 Hz, 65 Vrms at 1 REN Transmission Insertion Loss
KCE Technology Corporation92 TELEPHONE COMPANY AND F.C.C. REQUIREMENTS AND RESPONSIBILITIES In compliance with the requirements of Part 68 of the F.C.C. Rules and Regulations for connection of terminal system (this device is classified as terminal system) to the telephone network and for your convenience, the following information is presented: 1. Notification to the Telephone Company Customers connection terminal equipment to the telephone network shall, upon request of the Telephone Company, inform the Telephone Company of the particular line(s) to which such connection is made, the F.C.C. registration number and (see label on bottom of unit.) ringer equivalence number of the registered terminal equipment. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect at your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. 2. Direct connection to A Party-line or Coin-operated Telephone Line is Prohibited 3. Incidence of Harm to The Telephone lines Should Terminal Equipment cause harm to the Telephone Network, the Telephone Company shall, where practical, notify the customer that temporary discontinuance of service may be required. However, where prior notice is not practical, the Telephone Company may temporarily discontinue service forthwith, if such action is reasonable in the circumstances. In case of such un- notified temporary discontinuance of service, the Telephone Company shall: (a) Promptly notify the customer of such temporary discontinuance of service. (b).Afford the customer the opportunity to correct the situation which gave rise to the temporary discontinuance. (c).Inform the customer of the right to bring a complaint to the Commission pursuant to the procedures set out in Subpart E of Part 68 of FCC Telephone Equipment Rules.
KCE Technology Corporation93 4. Compatibility of The Telephone Network and Terminal Equipment (a) Availability of telephone interface information. Technical information concerning interface parameters and specifications not specified in FCC Rules, including the number of Ringers which may be connected to a particular telephone line, which is needed to permit Terminal Equipment to operate in a manner compatible with Telephone Company communications facilities, shall be provided by the Telephone Company upon customers request. (b) Changes in Telephone Company Communications Facilities, Equipment, Operation and Procedures. The Telephone Company may make changes in its communications facilities, equipment, operations or procedures, where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations. If such changes can be reasonably expected to render any customer Terminal Equipment incompatible with Telephone Company Communications Facilities, or require modification or alteration of such Terminal Equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customers an opportunity to maintain uninterrupted service.