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Sharp Mx2310u User Guide

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Page 791

8-7
TROUBLESHOOTING
Contents
Adjusting the volume of the ringer
If the ringing sound made when the machine receives a fax is too loud or too soft, 
follow the steps below to adjust the volume.
The fax ringer volume is adjusted in the system settings (administrator).
Press the [SYSTEM SETTINGS] key on the operation panel, 
touch [Image Send Settings] - [Fax Settings] - [Fax Default Settings] - 
[Speaker Settings] - [Ringer Volume] in that order, and then select the 
desired volume.
The machine starts...

Page 792

8-8
TROUBLESHOOTING
Contents
This section explains what to do when a paper misfeed occurs in the machine.
REMOVING MISFEEDS
When a paper misfeed occurs, the message A misfeed has occurred. will appear in the touch panel and printing and 
scanning will stop. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for 
removing the misfeed will appear. Follow the instructions. When the misfeed is cleared, the message will automatically 
clear.
The approximate...

Page 793

8-9
TROUBLESHOOTING
Contents
PAPER MISFEED ILLUSTRATIONS
If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations 
below. Refer to the illustration below and then go to the appropriate illustration (1 to 10) for your situation.
☞(1)-(3): page 8-9, (4)-(10): page 8-10
(1) Original misfeed
Open the document feeder 
cover and remove the misfed 
originals.
Pull out the document feeder 
tray and remove the misfed 
paper.
Open the automatic 
document...

Page 794

8-10
TROUBLESHOOTING
Contents
(4) Paper misfeed in the exit tray unit (right 
tray)
Remove the misfed paper.
(5) Paper misfeed in the reversing unit
Open the Paper reversing 
section cover and remove 
the misfed paper.
(6) Paper misfeed in the bypass tray
Remove the misfed paper.
(7) Paper misfeed in tray 1 to tray 4 (side)
The misfeed may have 
occurred inside the machine. 
Check carefully and remove 
it.
(8) Paper misfeed in the transport area
Lower the lever in the 
direction of the arrow to 
remove...

Page 795

8-11
TROUBLESHOOTING
Contents
Follow the steps below to remove a staple jam.
☞FINISHER
FINISHER
REMOVING STAPLE JAMS
1
Open the cover.
2
While pressing the lever over to the left, 
slide the finisher to the left until it stops.
Gently slide the finisher until it stops.
3
Lower the staple case release lever and 
remove the staple case.
Pull the staple case out to the right.
4
Raise the lever at the front end of the 
staple case and remove the jammed 
staple.
Remove the leading staple if it is bent. If...

Page 796

8-12
TROUBLESHOOTING
Contents
5
Lower the lever at the front end of the 
staple case.
6
Replace the staple case.
Push the staple case in until it clicks into place.
7
Slide the finisher back to the right.
Gently slide the finisher back to the right until it locks into its 
original position.
8
Close the cover. 

Page 797

8-13
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO COPYING OPERATION
COPYING
PROBLEMS RELATED TO COPYING OPERATION
 Copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
 Auto selection of the colour mode does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
 Image rotation does not take place.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 798

8-14
TROUBLESHOOTING
Contents
Image rotation does 
not take place.Did you select the paper size or copy 
ratio manually?Copy using automatic paper selection and automatic 
ratio selection.
Are you copying using settings that do 
not allow rotate copying?Rotate copying can generally be combined with other 
special modes, however, some combinations are not 
possible. If a prohibited combination is selected, a 
message will appear in the touch panel.
Is Rotation Copy Setting disabled in 
the system settings...

Page 799

8-15
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO COPY RESULTS
ProblemPoint to checkSolution
The image is too light 
or too dark.Is the image too light or too dark?Select an appropriate exposure mode for the 
original being copied and adjust the exposure level 
manually.
Has an appropriate exposure mode for 
the original type been selected?Select one of the following modes depending on the 
original type.
Text
Use this mode for regular text documents.
Text/Prtd.Photo
This mode provides the best balance...

Page 800

8-16
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PRINTING OPERATION
PRINTING
PROBLEMS RELATED TO PRINTING OPERATION
 Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16
 Colour printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18
 Two-sided printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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