Sharp Mx2310u User Guide

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Printing does not take 
place.Is the IP address selected correctly? 
(Windows)Check the IP address setting.
If the machine does not have a permanent IP address 
(the machine receives an IP address from a DHCP 
server), printing will not be possible if the IP address 
changes. Print the All Custom Setting List in the 
system settings and check the IP address of the 
machine. If the IP address has changed, change the 
port setting in the printer driver. 
➞System Settings >...

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Printing does not take 
place.Was a Notice Page printed?Check the printed Notice Page.
A Notice Page will be printed to indicate the cause of the 
problem if a print job cannot be performed as specified 
and the cause is not shown in the display. Read the 
printed page and take appropriate action.
For example, a notice page will be printed in the 
following situations.
 The print job is too large to fit in memory.
 A function that has been prohibited by the 
administrator...

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PROBLEMS RELATED TO PRINT RESULTS
Direct printing of a file 
in a shared folder on a 
computer is not 
possible.Is IPsec Settings enabled on the 
machine?Check with your administrator.
When IPsec Settings is enabled in the system settings 
(administrator), direct printing of a file in a shared folder 
may not be possible in some computer environments.
➞System Settings (Administrator) > Security Settings 
> IPsec Settings
A tray, finisher, or 
other peripheral 
device...

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Part of the image is 
cut off.Does the paper size specified by the job 
match the size of paper loaded in the 
tray?Make sure that the paper size setting matches the 
size of paper loaded in the tray.
The paper size setting is selected as follows:
Windows:
On the [Paper] tab of the printer driver. 
If [Fit to Paper Size] is selected, check the loaded 
paper and the paper size setting.
Macintosh:
In the [Page Setup] menu.
Is the print orientation setting (portrait or...

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Many nonsense 
characters are printed.Is your computer or the machine in an 
unstable state?Cancel printing, restart your computer and the 
machine, and try printing again.
If little free space remains in the memory or hard drive of 
your computer, or many jobs have been spooled on the 
machine and it has little free memory remaining, printed 
text may turn into nonsense characters.
To cancel printing
Windows:
Double-click the printer icon that appears at the lower 
right of...

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FACSIMILE
PROBLEMS RELATED TO TRANSMISSION
 Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23
 The transmitted fax prints out blank at the receiving side.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
 The transmitted fax is reduced by the receiving fax machine.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
 Transmission does not begin at...

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PROBLEMS RELATED TO TRANSMISSION
 
ProblemPoint to checkSolution
Transmission does 
not take place.Is the telephone line connected 
securely?Check the telephone line socket, the wall socket, 
and any extension adapters to make sure that all 
connections are secure.
☞SIDE AND BACK (page 1-7)
Is the correct dial mode set for your 
line?Ask your administrator to verify that Dial Mode 
Setting is set correctly for the line you are using.
➞System Settings (Administrator) > Image...

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Transmission does 
not take place.Does the job status screen (completed 
jobs) or a transaction report indicate that 
the transmission was not successful?Perform the transmission again.
If the transmission is still not successful after recalling is 
performed as set in Recall in Case of Line Busy or 
Recall in Case of Communication Error, the 
transmission failure will be indicated in the job status 
screen and the transaction report.
➞System Settings (Administrator) > Image...

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PROBLEMS RELATED TO RECEPTION
Transmission does 
not begin at the 
specified time.Is the machines clock set to the correct 
time?Set the clock to the correct time.
➞System Settings > Default Settings > Clock > 
Clock Adjust
Is  a  transmission in progress? If another transmission is in progress when the specified 
time arrives, the timer operation will begin after that 
transmission is finished.
ProblemPoint to checkSolution
Printing does not take 
place after reception.Does...

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PROBLEMS RELATED TO TELEPHONE
PROBLEMS RELATED TO AUDIBLE SIGNALS
The machine does not 
begin fax reception.Has the reception mode been set to 
Manual Reception in the system 
settings?Set the reception mode to Auto Reception.
When the reception mode is set to Manual Reception, 
the machine will not receive faxes automatically.
➞System Settings > Fax Data Receive/Forward > 
Fax Settings > Receive Setting
Is little free memory remaining?Increase the amount of free memory.
The...