Samsung Idcs 500 General Description Manual

							TRANSACTION RECORD OUTPUT
The iDCS 500 Hotel / Motel software provides an output for all Hotel / Motel trans-
actions. Any transactions, related to guest or meeting rooms, that take place within
the hotel system, will be immediately sent –”on the fly” to this output serial inter-
face module (SIM). The SIM port will be assigned as PMS. This transaction stream
would typically be connected to a PC with a PMS software package, for system
reports.
WAKE UP CALLS
The iDCS 500 Hotel / Motel software package supports a comprehensive wake-up
feature.
•SET BY ATTENDANT – The hotel administrator stations or operator/attendant
can set a wake call.
•SET BY GUEST – Each hotel guest can set his/her own wake up call using the
telephone in their room.
•ANSWERED – Both the guest room bill and wake up call activity report will
show the date and time the guest answered the wake up call.
•NOT ANSWERED – Both the guest room bill and wake up call activity report will
show each wake up call attempt that was not answered by the hotel guest. This
information will print out on the printer connected to the SIM port designated for
the Hotel / Motel Report.
•CANCELED – Both the guest room bill and wake up call activity report will indi-
cate each canceled wake up call. Only Hotel / Motel administrator’s keysets
can cancel wake up calls. The guest can reprogram a wake up request if he
made a mistake. System programming provides a programmable number of
wake up call attempts and a programmable time interval between attempts.
•WITH ANNOUNCEMENT – The system can be programmed to play one of the
64 automated attendant messages when a guest answers a wake up call. This
message can be one of the 16 pre-recorded messages or one of the 48 cus-
tomer recorded messages.
6.9 
						

							6.3 SAMPLE REPORTS AND PRINTOUTS
6.3.1 GUEST ROOM BILL PRINTOUT
6.3.2 ROOM STATUS PRINTOUTS
–  AVAILABLE
–  OCCUPIED
–  NEEDS CLEANING
–  NEEDS MAINTENANCE
–  HOLD
–  ALL
6.3.3 TRANSACTION RECORD OUTPUT SAMPLE
6.3.4 INDIVIDUAL GUEST PHONE BILL
6.3.5 ALL GUEST PHONE BILL (SMDR)
6.3.6 INDIVIDUAL WAKEUP ACTIVITY REPORT
6.3.7 SAMPLE GUEST PHONE TEMPLATES
6.10 
						

							GUEST ROOM BILL PRINTOUT
Printout includes the following information:

Date and time the bill was printed
Room number requested
Daily room charge
Phone calls and their charges
Wake up call activity
–Time wake up was set for
–Each wake up call attempt, answered/not answered
–Cancelled wake up
Room related charges and applicable taxes
Item codes and associated descriptions for room related charges
–Date and time item was billed
Details column
–Staff code of employee performing function
–Duration of phone calls
–Time wake up call was set for
Room and/or phone deposits
Total room charges
❆  ❆  ❆
Automatically increments the daily room charge
Automatically applies room and phone deposits to the total bill
Room bills are printed on a per room basis
By default, printout will print a header, followed by 50 lines per page
Printout size is adjustable through programming
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.
55 LINES
6.3.1
6.11
iDCS 500 SYSTEMCUSTOMER
PROVIDED
SERIAL PRINTER
iDCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
P C PRINTER     
						

							           GUEST BILL FROM [SUNSHINE SUITES ]  01/28/99  14:13
CHARGES BILLED TO ROOM NUMBER : 210
ROOM DATE TIME ITEM DESCRIPTION DETAILS CHARGE
210 01/27 12:11 02 RM CHARGE1234 100.00
210 01/27 12:11 02STATE TAX6.00
210 01/27 12:11 02BED TAX1.50
210 01/27 12:11 00 RM Deposit5555 -100.00
210 01/27 12:30 03 RM SVC 9876 20.00
210 01/27 12:30 03STATE TAX1.20
210 01/27 12:30 03SVC CHARGE2.00
210 01/27 12:31 TEL 3055922900 00:00:49 .75
210 01/27 14:55 89W/UP SET05:30 000.00
210 01/27 14:55 05MOVIE RNTL5555 5.00
210 01/27 14:55 05STATE TAX .30
210 01/27 14:55 TEL 18008764782 00:02:03 .25
210 01/27 14:58 01 PH Deposit1234 -2.50
210 01/27 14:58 TEL 3055922900 00:02:18 1.25
210 01/27 15:01 92W/UP CANCL000.00
210 01/27 15:01 04DRY CLEAN1234 22.00
210 01/27 15:01 04SVC CHARGE2.00
210 01/27 19:35 89W/UP SET06:00 000.00
210 01/28 06:00 91W/UP N/ANS000.00
210 01/28 06:01 90W/UP ANS000.00
210 01/28 06:30 03 RM SVC 5555 18.50
210 01/28 06:30 03STATE TAX1.11
210 01/28 06:30 03SVC CHARGE2.00
210 01/28 12:00 02 RM CHARGE100.00
210 01/28 12:00 02STATE TAX6.00
210 01/28 12:00 02BED TAX1.50
210 01/28 13:32 TEL 18008764782 00:01:59 .25
210 01/28 14:06 TEL 3055922900 00:01:03 .75
TOTAL 189.86
Page  1 of  1
SunshineSuites
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave
6.12 
						

							ROOM STATUS PRINTOUT
Printout includes the following information:

Date and time the report was printed
Status of guest and meeting rooms
–On an individual, status type basis
OR
–As a complete report of all rooms and their status
Room Status Printout Types:
–AVAILABLE
–OCCUPIED
–NEEDS CLEANING
–NEEDS MAINTENANCE
–HOLD
–ALL
Room status is updated by either the administrator access, automatic room update
or maid codes.
❆  ❆  ❆
By default, the printout will  print a header followed by 50 lines per page
Printout size is adjustable through programming
NOTE: Systems utilizing the optional 64 button module, can temporarily display room
status, when a printout is not needed.
55 LINES
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.
6.3.2
6.13
iDCS 500 SYSTEMCUSTOMER
PROVIDED
SERIAL PRINTER
iDCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
P C PRINTER     
						

							   ROOM STATUS PRINTOUT    AVAILABLE      11:59  12/02
ROOM STATUS ROOM STATUS ROOM STATUS
209 AVAILABLE 220 AVAILABLE 213 AVAILABLE
215 AVAILABLE 217 AVAILABLE 219 AVAILABLE
220 AVAILABLE 221 AVAILABLE 223 AVAILABLE
225 AVAILABLE 226 AVAILABLE 227 AVAILABLE
228 AVAILABLE 301 AVAILABLE 302 AVAILABLE
303 AVAILABLE 304 AVAILABLE 306 AVAILABLE
307 AVAILABLE 403 AVAILABLE 405 AVAILABLE
406 AVAILABLE 407 AVAILABLE 409 AVAILABLE
6.14
SunshineSuites
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave 
						

							ROOM STATUS PRINTOUT
Printout includes the following information:

Date and time the report was printed
Status of guest and meeting rooms
–On an individual, status type basis
OR
–As a complete report of all rooms and their status
Room Status Printout Types:
–AVAILABLE
–OCCUPIED
–NEEDS CLEANING
–NEEDS MAINTENANCE
–HOLD
–ALL
Room status is updated by either the administrator access, automatic room update
or maid codes.
❆  ❆  ❆
By default, the printout will  print a header followed by 50 lines per page
Printout size is adjustable through programming
NOTE: Systems utilizing the optional 64 button module, can temporarily display room
status, when a printout is not needed.
55 LINES
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.6.15
iDCS 500 SYSTEMCUSTOMER
PROVIDED
SERIAL PRINTER
iDCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
P C PRINTER     
						

							   ROOM STATUS PRINTOUT    OCCUPIED      13:56  11/02
ROOM STATUS ROOM STATUS ROOM STATUS
211 OCCUPIED 212 OCCUPIED 214 OCCUPIED
216 NEED MAINTENANCE 218OCCUPIED 222 OCCUPIED
224 OCCUPIED 305 OCCUPIED 308NEEDS CLEANING
309 HOLD 310NEEDS MAINTENANCE 401 NEEDS CLEANING
402 NEED MAINTENANCE 404 NEEDS CLEANING 408 NEEDS CLEANING
SunshineSuites
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave
6.16 
						

							ROOM STATUS PRINTOUT
Printout includes the following information:

Date and time the report was printed
Status of guest and meeting rooms
–On an individual, status type basis
OR
–As a complete report of all rooms and their status
Room Status Printout Types:
–AVAILABLE
–OCCUPIED
–NEEDS CLEANING
–NEEDS MAINTENANCE
–HOLD
–ALL
Room status is updated by either the administrator access, automatic room update
or maid codes.
❆  ❆  ❆
By default, the printout will  print a header followed by 50 lines per page
Printout size is adjustable through programming
NOTE: Systems utilizing the optional 64 button module, can temporarily display room
status, when a printout is not needed.
55 LINES
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.6.17
iDCS 500 SYSTEMCUSTOMER
PROVIDED
SERIAL PRINTER
iDCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
P C PRINTER     
						

							   ROOM STATUS PRINTOUT    NEEDS CLEANING      13:50  11/02
ROOM STATUS ROOM STATUS ROOM STATUS
211 NEEDS CLEANING 212 NEEDS CLEANING 214 NEEDS CLEANING
215 NEEDS CLEANING 218 NEEDS CLEANING 220 NEEDS CLEANING
222 NEEDS CLEANING 224 NEEDS CLEANING 303NEEDS CLEANING
305 NEEDS CLEANING 310 NEEDS CLEANING 401 NEEDS CLEANING
404 NEEDS CLEANING 408 NEEDS CLEANING
SunshineSuites
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave
6.18