Samsung Dcs Hotel Operator General Description Manual

							CONTENTS
2–10
Serial Interface Module (SIM) (See Figure 2–17)

Provides an RS232 connection required for SMDR, PCMMC and TSAPI

Connects to any DLI circuit
FIGURE 2–17
FIGURE 2–18
Computer Telephony Module (CTM) (See Figure 2–18)

Provides RS232 connection via DB9 for TAPI applications

Connects with any DLI port     
						

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2–11
64 Button Module (See Figure 2–19)

64 programmable keys

Available in almond and charcoal

A maximum of 2 can be assigned
to any DCS keyset to provide
additional programmable keys

A maximum of 4 per DCS System
FIGURE 2–19
Single Line Telephone (See Figure 2–20)

Four fixed function keys: hold, flash, new
call, and monitor.

Data Port: selectable to share station ex-
tension or utilize a separate extension

On hook dialing

Message Waiting/Ring Indicator

Desk or wall mounted

Ring volume control

Four available ring tones.

Available in almond and black
Note: This single line telephone set is FCC
approved for direct connection to the
public telephone network.
FCC # A3LKOR-24627-TE-T   REN 0.9B
UL LISTED 19X9   FILE # ETI 8093
FIGURE 2–20     
						

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3–1
PART 3. SPECIFICATIONS
The following tables provide technical data for the DCS hybrid/key telephone system.
3.1a ELECTRICAL SPECIFICATIONS (PSU 40)
AC INPUT 112 (88–132) VAC (48–63 Hz)
POWER CONSUMPTION (MAX) 97 WATTS MAX. PER CABINET FUSE RATING 3 AMP
BTU RATING (MAX) 5.5 BTU/MINUTE
DC OUTPUT +5 VOLTS 4.5 AMPS MAX
-5 VOLTS 0.5 AMPS MAX
-48 VOLTS 1.5 AMPS MAXIMUM
3.1bELECTRICAL SPECIFICATIONS (PSU 60)
AC INPUT 112 (88–132) VAC (48–63 Hz)*
240 (180–270) VAC (48–63 Hz)
POWER CONSUMPTION (MAX)120 WATTS MAX. PER CABINET FUSE RATING 3 AMP
BTU RATING (MAX) 6.8 BTU/MINUTE
DC OUTPUT +5 VOLTS 5.0 AMPS MAX
-5 VOLTS 0.5 AMPS MAX
-48 VOLTS 1.8 AMPS MAXIMUM
*Normal factory setting 
						

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3–2
3.2DIMENSIONS AND WEIGHTS
HEIGHT WIDTH DEPTH WEIGHT
DCS BASIC SYSTEM: SINGLE CABINET 21 16 7 20 lb.
EXPANDED SYSTEM: TWO CABINETS 21 38 7 40 lb.
EXPANDED SYSTEM: THREE CABINETS 21 60 7 60 lb.
DIGITAL KEYSET (ALL MODELS) 4.25 8.50 9 2.563 lb.
ADD-ON MODULE 4.25 4.25 9 1.188 lb.
DOOR PHONE 5 3.88 1.25 6.8 oz.
3.3ENVIRONMENTAL LIMITS
OPERATING TEMPERATURE 32–104 °F/0–40 °C
STORAGE TEMPERATURE -13–158 °F/-25–70 °C
HUMIDITY                                                                                     10%-90% non-condensing
3.4CABLE REQUIREMENTS
EQUIPMENT CABLE AWG MAX FEET MAX METERS
DIGITAL KEYSET 1 PR. TWISTED 24 1300 400
ADD-ON MODULE 1 PR. TWISTED 24 1300 400
SINGLE LINE STATION 1 PR. TWISTED 24 3000 1 KM
DOOR PHONE 2 PR. TWISTED 24 330* 100
SIM 1 PR. TWISTED 24 1300 400
*This is the maximum distance a door phone can be from the DPIM. The DPIM can be up
to 900 cable feet from the KSU. The total distance must not exceed 1230 feet. 
						

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3–3
3.5SYSTEM TONES
TONE FREQUENCIES CADENCE 
DIAL TONE 350 + 440 Hz CONTINUOUS
RINGBACK TONE 440 + 480 Hz 1 sec on + 3 sec off
DID RINGBACK TONE 440 + 480 Hz 2 sec on + 4 sec off
BUSY TONE 480 + 620 Hz 0.5 sec on + 0.5 sec off
DND/NO MORE CALLS 480 + 620 Hz 0.25 sec on + 0.25 sec off
TRANSFER/CONF 350 + 440 Hz 0.1 sec on + 0.1 sec off
CONFIRMATION TONE 350 + 440 Hz 0.05 sec on + 0.05 sec off
ERROR TONE 480 + 620 Hz 0.05 sec of tone 1/0.05 sec of tone 2
SYSTEM TONES 
						

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3–4
3.6KEYSET LED INDICATIONS
CONDITION LED COLOR LED ON LED OFF 
LINE IDLE OFF –OFF
LINE IN USE RED/GREEN STEADY –
RECALL AMBER 500 ms 500 ms
CALL ON HOLD RED/GREEN 500 ms 500 ms
RINGING C.O. CALL GREEN 100 ms 100 ms
RINGING INTERNAL CALL GREEN 100 ms 100 ms
DND INDICATION RED 112 IPM for 500 ms 500 ms
OPERATOR CALLS RED 100 ms 100 ms
ANS/RLS (DND)* RED 112 IPM for 500 ms 500 ms
ANS/RLS (HDSET MODE) RED STEADY –
TRSF (FORWARD ALL) RED STEADY –
*Overrides headset mode 
						

							CONTENTS3.7aRESERVE POWER DURATION ESTIMATES (in minutes)*
     NO. OF UPS CAPACITY IN VOLT AMPS (VA) PSU 40
  CABINETS250 400 450 600 900 1250 2000
1 1430405480130280
2 N/A 10 18 20 38 65 145
3 N/A N/A 8 10 22 35 70
*These are approximate values. Specific UPS devices, due to their internal construction,
can have greater or lesser values.
3.7bRESERVE POWER DURATION ESTIMATES (in minutes)*
     NO. OF UPS CAPACITY IN VOLT AMPS (VA) PSU 60
  CABINETS250 400 450 600 900 1250 2000
1 1226384977107258
2 N/A8 15183657119
3 N/A N/A N/A 7 20 33 55
*These are approximate values. Specific UPS devices, due to their internal construction,
can have greater or lesser values.
3–5 
						

							CONTENTS
4–1.1
PART 4. BUSINESS FEATURE PACKAGE
SYSTEM FEATURES
Account Code EntryForcedVoluntaryAll Call Voice PageAttention ToneAuthorization CodesForcedVoluntaryAuto Attendant†
Automatic HoldBackground MusicCaller Identification†
Automatic Number Identification (ANI)and Caller IDName/Number DisplayNext CallSave CID/ANI NumberStore CID/ANI NumberInquire Park/HoldCID/ANI Review ListInvestigateAbandon Call List (50)CID/ANI on SMDRNumber to Name Translation (350)Call ForwardingAll CallsBusyForward DNDNo AnswerBusy/No AnswerFollow MeExternalTo Voice MailCall HoldExclusiveSystemRemoteCall Park and PageCall PickupDirectedGroups (20)Call Waiting/Camp-OnCentrex/PBX UseChain DialingClass of ServiceCommon Bell ControlConferenceAdd On (5 Party)UnsupervisedComputer Telephony Integration (CTI)TAPITSAPICustomer Set RelocationData SecurityDatabase PrintoutDialed Number Identification Service (DNIS)Direct In LinesDirect Inward Dialing (DID)T1/CopperDay/Night RoutingBusy or Camp-On OptionDirect Inward System Access (DISA)Direct Trunk SelectionDirectory Names
DISA SecurityDistinctive RingingDoor Lock Release (Programmable)Door PhonesDoor Phone Night RingE & M Tie Lines T1/CopperExecutive Barge-In (Override)Station or TrunkWith/Without Warning ToneExecutive/Secretary PoolingExternal Music InterfacesExternal Page InterfacesFlash Key OperationFlexible RingingDay Ring AssignmentsNight Ring AssignmentsGround Start Trunks (T1/Copper)Hot LineIn Group/Out of GroupIncoming Call DistributionIncoming/Outgoing ServiceIndividual Line ControlLeast Cost RoutingLive System ProgrammingFrom any Display KeysetWith a Personal ComputerMeet Me Page and AnswerMemory ProtectionMessage Waiting IndicationsMicrophone On/Off per StationMusic on Hold—FlexibleNight ServiceAutomaticManualOff Premises Extensions (OPX)Operator GroupOverflowOperatorStation GroupPagingInternal Zones (4)External Zones (4)All InternalAll ExternalPage AllPower Failure TransferPrimeline SelectionPrivate LinesProgrammable Line PrivacyProgrammable TimersRecallsRemote Programming—PCRing Over PageSingle Line ConnectionsSpeed Dial Numbers (1500)Station List (50 Max)System List (500 Max)Speed Dial by DirectoryStation Hunt Groups (30)DistributedSequentialUnconditional
Station Message Detail Recording (SMDR)System AlarmsSystem DirectoryTenant Services (2)Toll RestrictionBy Day or NightBy Line or StationEight Dialing ClassesSpecial Code TableToll Restriction OverrideTone or Pulse DialingTransferScreened/UnscreenedVoice Mail Transfer KeyWith Camp-OnTrunk Groups (11)Uniform Call Distribution (UCD)†
Maximum of Five GroupsCall StatisticsAgent StatisticsGroup SupervisorsPrinted ReportsUniversal AnswerVoice Mail – Inband IntegrationVoice Mail – CADENCEWalking Class of Service
†Requires optional hardware and/or software. Ask your dealer for details. 
						

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4–1.2
4.1 SYSTEM FEATURE DESCRIPTIONS
ACCOUNT CODE ENTRY
Station users may enter an account code (maximum 12 digits) before hanging up
from a call. This account code will appear in the SMDR printout for that call record.
Keyset users may enter this code using an account (ACCT) key without interrupt-
ing a conversation. Single line telephone users must temporarily interrupt the call
by hook-flashing and dialing the feature access code. Account codes can be up to
12 digits long.
FORCED
When forced, they are always verified from a system list of 500 entries. Account
codes are always printed on the SMDR report. They can contain digits 0–9.
VOLUNTARY
Users may elect to enter an account code for any call. When a user voluntarily
dials an account code it is verified from a system list of 500 entries. They can
include digits 0–9, star (
) and #.
ALL CALL VOICE PAGE
Users can page all internal and all external paging zones at the same time by
dialing the All Page code. Keysets may be restricted from making or receiving
pages in system programming. A maximum of 80 keysets can be programmed to
receive page announcements.
ATTENTION TONE
To get your attention, a brief tone precedes all page announcements and intercom
voice calls. There are separate programmable duration timers for page and voice
announce tones.
AUTHORIZATION CODES
Authorization codes are used to give permission to make a call. These four digit
authorization codes can be either forced or voluntary. When used, authorization
codes will automatically change the dialing station’s class of service to the level
assigned to the authorization code. Authorization codes may be programmed to
print or not print on SMDR.
FORCED
When a station is programmed for forced authorization, the user must always enter
this code before dialing is allowed. The dialed authorization code is verified from a
system list of 250 entries.
VOLUNTARY
Any station user can always enter an authorization code before they begin dialing.
The dialed authorization code is verified from a system list of 250 entries. 
						

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4–1.3
AUTO ATTENDANT
The integrated digital automated attendant feature provides eight ports per card for
simultaneous answering and call processing. A maximum of five cards per system
totaling 40 ports can be installed to handle high traffic applications. Sixteen profes-
sionally recorded prompts inform callers of the progress of their calls. Several ex-
amples are the following: “I’m sorry. There is no answer,” “That station is busy” and
“Invalid number. Please try again.” Two minutes of battery-backed random access
memory (RAM) provide up to 48 customer recordings for announcements or greet-
ings. Twelve individual greeting boxes, each with its own dialing options, allow you
to build call routing branches as needed. Callers are routed through the branches
by dialing extension numbers or single digits. This system is 100% compatible with
Starmail. NOTE: Requires optional hardware and/or software. Ask your dealer for
details.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk
key, route key or CALL button automatically places the call on hold when Automatic
Hold is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key always
automatically places a C.O. call on hold. Intercom calls can be automatically held
only by pressing TRSF or CONFERENCE. Each keyset user can enable or disable
Automatic Hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when op-
tional external sources are installed. Each user may adjust this level by the use of
a volume control program at the selected keyset.
CALLER IDENTIFICATION
AUTOMATIC NUMBER IDENTIFICATION (ANI)
ANI allows display keyset users to see the calling party’s number on an incoming
call. ANI provided on digital T1 lines allow use of all the features usually associated
with Caller ID lines to be used on a digital T1 line. ANI shares CID features such as
Save, Store, Next Call and Review call information. ANI service providers provide
only the calling number information. ANI name can be provided by using the CID/
ANI translation table to associate frequent callers with a name. The ANI feature is
dependent on having an LCD keyset to show number in the top line of the display.
CALLER ID
Caller ID requires that optional software and hardware be installed in the DCS
KSU. In addition, Caller ID service must be provided by your local telephone com-
pany. The availability of the calling party name or number depends on the type of
CID service offered by your local telephone company. The Caller ID feature is de-
pendent on having an LCD keyset to show the name or number in the top line of the
display. NOTE: Requires optional hardware and/or software. Ask your dealer for
details.