Samsung Dcs Hotel Operator General Description Manual

							CONTENTS
ROOM STATUS PRINTOUT
Printout includes the following information:

Date and time the report was printed
Status of guest and meeting rooms
–On an individual, status type basis
OR
–As a complete report of all rooms and their status
Room Status Printout Types:
–AVAILABLE
–OCCUPIED
–NEEDS CLEANING
–NEEDS MAINTENANCE
–HOLD
–ALL
Room status is updated by either the administrator access, automatic room update or
maid codes.
❆  ❆  ❆
By default, the printout will  print a header followed by 50 lines per page
Printout size is adjustable through programming
NOTE: Systems utilizing the optional 64 button module, can temporarily display room
status, when a printout is not needed.
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.
DCS SYSTEMCUSTOMER PROVIDED
SERIAL PRINTER
DCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
6–4.14
55 LINES       
						

							CONTENTS
   ROOM STATUS PRINTOUT     ALL            13:48   11/02
ROOM STATUS ROOM STATUS ROOM STATUS
209 AVAILABLE 210 AVAILABLE 211 OCCUPIED
212 OCCUPIED 213 AVAILABLE 214 NEEDS CLEANING
215 NEEDS CLEANING 216 NEED MAINTENANCE 217 AVAILABLE
218 NEEDS CLEANING 219 AVAILABLE 220 NEEDS CLEANING
221 AVAILABLE 222 NEEDS CLEANING 223 AVAILABLE
224 NEEDS CLEANING 225 AVAILABLE 226 AVAILABLE
227 AVAILABLE 228 OCCUPIED 301 OCCUPIED
302 OCCUPIED 303 NEEDS CLEANING 304 AVAILABLE
305 NEEDS CLEANING 306 AVAILABLE 307 AVAILABLE
308 NEED MAINTENANCE 309 HOLD 310 NEEDS CLEANING
401 NEEDS CLEANING 402 NEED MAINTENANCE 403 AVAILABLE
404 HOLD 405 AVAILABLE 406 OCCUPIED
407 AVAILABLE 408 NEEDS CLEANING 409 AVAILABLE
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave
6–4.15
SUNSHINESUITES 
						

							CONTENTS
       TRANSACTION RECORD OUTPUT SAMPLE
EQUIPMENT REQUIRED
The PMS output stream includes information from all transactions within the Hotel/Motel
system. This is a one way output only, from the DCS phone system to the PMS system.
This information includes:
Check In confirmation with:
–Room charges and applicable taxes
–Updated room status
Check Out information with:
–Updated room status
Room related charges and applicable taxes
Daily room charge updates
Room/phone deposits
Maid/maintenance room status updates
Phone calls and charges
Wake up calls time set for
Unanswered wake up calls
Cancelled wake up calls
❆  ❆  ❆
The system outputs this information immediately after transaction is
completed.
DCS SYSTEMCUSTOMER PROVIDED PC
WITH PMS SOFTWARE
DCS DISPLAY
KEYPHONE
6.4.3
6–4.16       
						

							CONTENTS
211 01/29 06:10 02 RM CHARGE 5555 069.99
211 01/29 06:10 02 STATE TAX 004.19
211 01/29 06:10 02 BED TAX 001.50
211 01/29 06:10 93 Check In 5555 000.00
211 01/29 06:10 96 Occupied 5555 000.00
209 01/29 06:11 03 RM SVC 9876 025.00
209 01/29 06:11 03 STATE TAX 001.50
209 01/29 06:11 03 SVC CHARGE 002.00
216 01/29 06:11 89 W/UP SET 06:00 000.00
213 01/29 06:11   TEL 3055922900 00:00:34 000.75
214 01/29 06:12 00 RM Deposit 1234 020.00
211 01/29 06:13 94 Check Out 000.00
211 01/29 06:13 97 Clean Room 000.00
209 01/29 06:12   TEL 18008764782 00:01:29 000.25
216 01/29 06:15 92 W/UP CANCL 000.00
217 01/29 06:16 07 MISC 5555 150.00
209 01/29 12:00 02 RM CHARGE 100.00
209 01/29 12:00 02 STATE TAX 006.00
209 01/29 12:00 02 BED TAX 001.50
209 01/29 12:00 97 Clean Room 000.00
210 01/29 12:00 02 RM Charge 100.00
210 01/29 12:00 02 STATE TAX 006.00
210 01/29 12:00 02 BED TAX 001.50
210 01/29 12:00 97 Clean Room 000.00
213 01/29 12:00 02 RM CHARGE 069.00
213 01/29 12:00 02 STATE TAX 004.14
213 01/29 12:00 02 BED TAX 001.50
213 01/29 12:00 97 Clean Room 000.00
215 01/29 12:00 02 RM CHARGE 089.99
215 01/29 12:00 02 STATE TAX 005.39
215 01/29 12:00 02 BED TAX 001.50
215 01/29 12:00 97 Clean Room 000.00
216 01/29 12:00 02 RM CHARGE 079.95
216 01/29 12:00 02 STATE TAX 004.79
216 01/29 12:00 02 BED TAX 001.50
216 01/29 12:00 97 Clean Room 000.00
217 01/29 12:00 02 RM CHARGE 250.00
217 01/29 12:00 02 STATE TAX 015.00
217 01/29 12:00 02 BED TAX 001.50
217 01/29 12:00 97 Clean Room 000.00
216 01/29 15:38 89 W/UP SET 06:00 000.00
216 01/30 06:00 91 W/UP N/ANS 000.00
216 01/30 06:01 90 W/UP ANS 000.00
6–4.17 
						

							CONTENTS
     INDIVIDUAL GUEST PHONE BILL
Printout includes the following information:

Date and time the bill was printed
Room number requested
Date and time phone call was initiated
Number dialed
Duration of call
Charge for call
Total charge for all calls
Displays all call information since check in
❆  ❆  ❆
Automatically applies phone credits to the bill
Phone bills are printed out on a per room basis
Phone bill information may be:
–Printed and saved in memory
–Printed and cleared from memory
By default, printout will print a header, followed by 50 lines per page
Printout size is adjustable through programming
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.
DCS SYSTEMCUSTOMER PROVIDED
SERIAL PRINTER
DCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
6.4.4
6–4.18
55 LINES       
						

							CONTENTS
          GUEST BILL FROM [SUNSHINE SUITES ]  02/11/99  13:44
                CHARGES BILLED TO ROOM NUMBER: 211
ROOM DATE TIME ITEM DESCRIPTION DETAILS CHARGE
211 02/10 15:30 TEL 3055922900 01:01:00 000.35
211 02/10 20:44 TEL 18008764782 00:01:45 000.25
211 02/11 06:34 TEL 18008764782 00:02:00 000.25
211 02/11 13:15 TEL 3055922900 00:02:16 000.45
211 02/11 13:40 TEL 3055922900 00:02:31 000.55
TOTAL 001.85
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave
6–4.19
SUNSHINESUITES 
						

							CONTENTS6.4.5  ALL GUEST PHONE BILL (SMDR)
6–4.21 
						

							CONTENTS
       INDIVIDUAL WAKEUP ACTIVITY REPORT
Printout includes the following information:

Date and time the report was printed
Room number requested
Time wake up activity performed
Item code for activity performed
Description of activity performed
Details column
–Time wake up call is set for
Charges for wake up related service
❆  ❆  ❆
ACTIVITY TYPES:

W/UP SET The time a wake up call is set for
W/UP ANS Wake up call answered
W/UP N/ANS Wake up call not answered
W/U CANCL Wake up call cancelled
❆  ❆  ❆
Displays all wake up call activity since room was checked in
Wake up activity report print on a per room basis
By default, printout will print a header, followed by 50 lines per page
Printout size is adjustable through programming
*HOTEL LETTERHEAD IS CUSTOMER PROVIDED. DOTTED OUTLINE INDICATES DEFAULT PRINTOUT SIZE.
DCS SYSTEMCUSTOMER PROVIDED
SERIAL PRINTER
DCS DISPLAY
KEYPHONE
EQUIPMENT REQUIRED
6.4.6
6–4.22
55 LINES       
						

							CONTENTS
          GUEST BILL FROM [SUNSHINE SUITES ]  01/22/98  14:35
                CHARGES BILLED TO ROOM NUMBER: 213
ROOM DATE TIME ITEM DESCRIPTION DETAILS CHARGE
213 01/23 12:22  89 W/UP SET 05:30 000.00
213 01/23 12:25  92 W/UP CANCL 000.00
213 01/24 11:51  89 W/UP SET 05:30 000.00
213 01/25 05:30  91 W/UP N/ANS 000.00
213 01/25 05:31  90 W/UP ANS 000.00
TOTAL 000.00
  Miami, FL 33172    (800) 876-4782
Sunshine Suites    2700 NW 87th Ave
6–4.23
SUNSHINESUITES 
						

							CONTENTS
6.4.7 SAMSUNG SINGLE LINE TELEPHONE
         SAMPLE GUEST PHONE TEMPLATE
Front Desk Extension 201
Maid Service Extension 205
Restaurant Extension 206
Pro Shop Extension 208
Taxi 555-1212
Pizza Delivery 555-1213
Dial 9 for Local Calls
Dial 80 for Long Distance Calls
FLASH NEW CALL HOLD
RING VOLUME MONITOR
LOW HIGH
MESSAGE
WAITING
S
SUNSHINE
UITES
2700 NW 87th Ave
Miami, FL  33172
(800) 876-4782
Room to Room Dialing:
DIAL room number
Note: Custom templates for the Samsung family of phones, can be created using the
software program 
DESI for Windows by Matrix Software Solutions.
6–4.24